Best Businesses in Phoenix, AZ

It's the first we used Kooline plumbing ...Nazeem came out and replaced our hot water tank within 2-3 hours ..very impressive work ..he even put the pan and installed water going out if anything ever happens ...definitely a company one can count on ...very professional work done ....definitely using Kooline Plumbing in future...

Had our water heater stop heating and contacted Nathan late afternoon. He came out the very next morning at 7 a.m. before his scheduled stops for the day and was able to locate our problem which required an electrician. He is always friendly, personable, and quick to help. My go to plumber from here on out. Thank you Nathan!

We had to have the drain system in our home replaced due to breakage (it was cast iron). We understood from the onset that it would require ripping out our bathroom. We hired a plumbing company to jackhammer the slab and take care of it. But we still needed to have our bathroom put back. Enter Vlad. From the onset it was not a small job, as you can see from the photos. Vlad was undaunted and let us know exactly what he could do for us. He made suggestions and recommendations that helped us pick out our new materials. Older homes like ours can always pose challenges and that was definitely the case here. But Vlad worked diligently until everything was completed. We couldn't be happier with our new bathroom! We would absolutely hire Vlad again for any of our contractor needs!

Run from these guys!  Bob no longer owns the company and it is now completely incompetent. Had a horrendous experience with a leak (still not fixed) only to learn it's now an absentee owner and even the plumbers don't know who they are working for and hate it there.

My water heater died and I requested a quote through Yelp from a different company and (reluctantly) checked the box that allows Yelp to broadcast the request to every plumbing contractor in the system.  I'm glad I did.  Tom from Wildcat Waterworks contacted me.  He was able get me a very good price, the brand water heater I wanted AND install it on the same day!  If that doesn't deserve 5 stars, what does?

Lorenzo was great. He diagnosed both my problems with the bathtub and toilet. The last plumber that checked out our toilet said it need to be replaced but Lorenzo figured out the problem. He was super cool. We sat and chatted after the job is done. It's really hard to find a good plumber, especially one that is reasonable price and he's definitely both of them. I will save his number in my phone.

I called Precision Air and Heating because my attic unit was clogged and leaking through my ceiling.  They came, two days later.  Besides telling me what needed to be fixed the service tech tired pushing service plans.  Trying to up-sell me on something that I didn't want.  I was very annoyed.  I told him to fix/replace what was broken. That was yesterday. Today my A/C unit that was just serviced isn't working.  It is currently 109 degrees outside and my house is 83 degrees, with the thermostat being set to 79!  After calling back, telling them about this they told me they couldn't come out for another 2 days!  I'm very disappointed.  I've used this company in the past and was very happy.

Since I can't reply to the comment on this review I will have to post it here.
Hi Sandra,

I've waited to update this post once all the work had been completed, mainly the replacement of the drain pan.

Overall I've been satisfied with my experience although I do believe things could have gone smoother. You are correct when you say your service manager had to come out on the 13th to repair a subsequent issue, but you conveniently leave out that the subsequent issue was caused by the first tech leaving a valve open when he finished the day prior. Nothing was broken and it only took about 15 minutes for your Service Manager, Jon, to recharge the system and have it back up and running. It's disappointing that your reply seems to characterize the situation differently. I was actually very pleased at the service Jon provided.  He stopped by on his way home at 8:00 at night, something that I feel incredible grateful for and shows Precision's dedication to customer service. So instead of making it sound like our old A/C unit had an additional problem I would have painted the picture of Precision quickly fixing a mistake that could have happened to anybody.

My two suggestions:

1. If a customer calls back the very next day after service because there unit is NOT working you should make it a high priority.  They just purchased your company's services and nothing feels worse than dropping hundreds of dollars with nothing to show for it.

2. Don't mischaracterize situations on yelp posts. Having to fully explain the situation makes me less satisfied than I was with original mistake. I don't enjoy taking to yelp when I'm not getting the customer service I feel is necessary because I realize a bad review does have a significant impact to your business and livelihood.  It seems the better approach would have been to let it be and I would have updated my post to explain how the situation was remedied.

Again, I'm overall satisfied with the repair to my A/C and the eventual correction to a minor mistake. I'd also like to reiterate the outstanding customer service provided by Jon at such a late hour at night.

Owner , Dustin, called at 8 am and said he would be out that day to install my new water heater.  I asked him if he would be doing it himself.  He said yes.  I informed him I would like to be here during installation.  Hours went by and I finally got a text at 2pm stating someone is going to my house now.  The tech actually was already at my house my babysitter told me.  I was very upset.  I should have been called BEFORE someone was at my house and a time should have been discussed.   I am not just sitting around my house all day waiting for someone to show up with no notice.   I informed him I was not home and I specifically told him I wanted to be there.  Also, I was upset he sent some other tech after he told me he would be doing it himself.  I agreed to let that technician take out the heater and I would be home by the time the other one went in.  I arrived at home to find nothing had been done.  I had to call him when I got home and asked him why it wasn't removed.  He said he sent the tech to another job.  I asked him again if this is going to be done today.  He said YES!  However, 5:00 comes around with no call from Dustin.  He text me at 5:00 asking if I needed it done tonight or can it wait until tomorrow.  I text him back and said I really need it tonight.  I have been without hot water for 3 days already.  I have 4 kids and we all need a shower.  Five minutes later I got a phone call from someone else in his company , since he didn't want to tell me himself, saying a technician had a death in the family and could not do it tonight.  Really?!  5 minutes late all the sudden their is a death?!  He was just hoping I would let him off the hook and tell him he could come tomorrow morning and when I didn't say that he made his buddy call me with a an excuse. What a horrible excuse.  At least be honest.  I was extremely upset.  I called the next day and Dustin was very rude could clearly care less about customer service.  I ended up having to find another company to do the work.  Luckily the next company was AWESOME!  He could have had a customer for life if he could have just been honest and followed through with what he told me he was doing.  He has now not only lost my business but he has lost my grandma's as well (who was a previous customer).  We will be taking all our business to the new company I found.

When the number for our old plumber of 25 years linked to Shadrach Plumbing and Heating I left them a message with my issue.  I got a call back from Kristine who explained how they had been chosen to take over for my retired plumber.  She was professional and set up an appointment for Jared to review our plumbing needs.  He arrived on time and was both knowledgable and professional.  We ended up having them install a tankless water heater.  Jared did the installation.  The unit is beautifully installed and we're very pleased with our decision.  Jared also told us something he advised against doing rather than doing what we were asking without telling us why it wasn't  a good idea.  Shadrach Plumbing and Cooling is professional and trustworthy.  We'll use them in the future.

I have been using the plumbing services of this awesome father and son team since we moved into our home. Let me tell you, they just get better and better. Their professionalism, courtesy and genuine and honest personalties make them stand out as a local business you want to hire and do business with over and over again. Their customer service and office assistant Lauren is a pleasure to talk to as well...and by the way, in case you were wondering, they are truly kwik as a wink at responding and getting the job done right the very first time!

This is the best  plumbing service in the Phoenix area! I have had both Ray and Paul  come on service calls. They take the time to explain what they are doing  and use great parts! So much better than what I can get at Home Depot! What a great family business!

I scheduled an annual ac service online after a colleague recommended them. I previously had service from another ac company and was really looking for an honest assessment as I don't believe that is what I got from the awful 1st company.

The contact and scheduling was great and I received reminders and updates as promised.

Jesus arrived on time and checked the thermostat and got right to work.  After some time on the roof he came in to give me a rundown. I was on another call, so he just waited patiently for me to finish up. My dog loved him, which I personally find a great indicator of character.

He told me he had some not so great news and proceeded to tell me about some suggested repairs. I am not really knowledgeable about the inner workings of an ac unit and he explained it in a way that made sense to me. I asked him a few questions and about home warranty coverage. He said he wasn't sure if the warranty would cover it, but that he would check.  Even before home warranty his estimate was significantly less than the previous company.

Turns out my warranty paid to replace the 2 failed/failing parts and I paid to have some cleaning and maintenance done.

At the end of the appointment I paid less than 10% of the other companies estimate and my unit was back to working as efficiently as possible that same day.

I will definitely be using this company again!

Bob is an awesome plumber, has a fantastic attitude, is extremely well-priced, paid close attention to detail, and went above and beyond what was asked of him.  He came to my home this morning, joked with my children, did a fantastic job with the plumbing job, and even checked an additional leak in my upstairs bathroom.  I'm so happy I found him, I can't recommend him highly enough, and he will be my first choice in plumber moving forward!

Had a tub/shower with a slow drain. Contacted several companies. Water Heroes was the first to respond. Water Heroes came out the next day and had the drain flowing freely in under 30 minutes! The final cost was less than most wanted to charge me just to come and 'look' at the drain!
Definitely recommend! Always want to support local small businesses!!!

Used through my home warranty company and had to come out a few times 1st guy told me to pour bleach and hot water down drain to unclog drain and smell. Had them come out again they recommend Hydro flush which cost me additional money but might have helped find but odor in drains still there. Then called said owner was booked and no call no showed front desk said someone must have adjusted scheduled after I had 4 hour waiting at home to no show. Then rescheduled son following week and said without coming after editing again needs some type of bombing that will cost $300 how do u know when u were not here? Yeah highly do not recommend with or without a crappy home warranty.

beware! stay away from smiley plumbing.   my 81 year old mother paid $1000.00  for the owner of this company to fix a clogged drain (ran the cable 2x) ,  patched a  leak and installed a new garbage disposal on saturday afternoon.  he returned my phone call and stood his ground that it was a fair charge!!  labor was $650.00.!!!!! he said it was a 5 hr charge which included 30 min. travel time.  $130 per hour!  stay away from smiley plumbing.  the only one smiling is the owner all the way to the bank!

Horrible attitude. Never been treated so poorly. Greg did work on my homes plumbing and when a home inspection was done for a sale several months later, a problem was found. Greg said he wouldn't have anything to do with home sales so I brought in another company to camera the line and then asked Greg to take a look at the video ( I wanted his opinion on what may be wrong). To say that I was not only surprised by Greg's reaction, but also felt threatened by him charging at me and cursing at me is an understatement. Later, when I thought he had some time to calm down I texted him again to see if he had viewed the video (he threw it when I tried to hand it to him).  He claimed that I had given him a google video, that he would prove there was no problem and  threatened legal action against me.  He then claimed to have offered to fix it because he said he would come take a look at it and therefore I couldn't contact the BBB or registrar of contractors. I ended up having the plumbing job redone by another company so I didn't have to deal with Greg again.  Most of this was in text messages which I still have.

Rating was low due to service time and additional money having to spend over the initial estimate.
We called 24/7 initially because it was clear we had a water pipe leaking in our master bathroom.  The same day, Chuck (the plumber) comes out.  Checks the problem, states he doesn't have the equipment he needs on the truck and puts a plug on the pipe - which is cracked and needs to be replaced.  Then Chuck tells us the pipes are really old and can he take a look at the rest of the house.

Inspection results - all the pipes are in poor condition.  While he is doing this inspection with my hubby, I'm online checking into manufactured home plumbing and Chuck is absolutely correct!!  Our PVC plumbing was outdated and past the estimated use by about 5 years.  
So we agree to have 24/ 7 replaced all the plumbing.  Got a decent price quote.

Took longer than expected to finish due to sub floor issue.  We had called to have Chuck come back to finish the bathroom (yes the same one we had originally called about).  Chuck didn't show up, his supervisor did.  The supervisor stated we needed a new sub floor, to replace the pipe and replace the flange.  Then he writes us an estimate of how much MORE we were going to have to pay.  Interesting, Chuck stated the sub floor was fine.....

Strongly feel the last day's finishing work was included in the original quote and should not have been charged extra.  Adding to this problem was Ryan ( the supervisor) who verbally told us the price, for this extra work was $225.  He had written the price, at $225, on the estimate, on the total line.  Then he crossed that out and put $275. in the description of work area.  When I called to ask about that, he denied ever saying the price was $225.  which me and the hubby both heard.  Considering we had just paid nearly $3000. dollars for the whole house plumbing, it seemed darned petty to ding us for $275 bucks more.  His saying one price and changing it seemed pretty shady to us also.  Lastly, he was pretty condescending towards me; he didn't want to explain anything to me -Telling me  I explained this to your husband already  doesn't work for me. Especially when it comes to money.  

An update - been two weeks since the work was done.  having issues with shower heads leaking.  24/7 would not fix because they stated they didn't do anything with the shower head.  IT did NOT leak before....They would fix for another $200.  Imagine that! More money!  

I doubt I ever call them again.  Had enough...

Our air conditioning unit was installed by a different co; but they no longer had the contract to repair the unit. Yavapai Heating & Plumbing went ahead and fixed the problem and we're absolutely fantastic from management (Tanya) as well as the technicians.(Jose, Jeremy & Chris). I would highly recommend them. Fantastic customer service !! Great job guys!!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php