Best Businesses in Phoenix, AZ

I have a broken gate which caused my dogs to get out and I lost one of them :( so it was a priority of mine to get both of my gates replaced ASAP.

I first contacted Upright Garage Door and Gate on April 4 for an estimate. Rob replied instantly that he would call to make an appointment. He came by after I followed up after a week.. I received an estimate from him on April 20 and confirmed with him via email and phone that same day that I was ready to move forward asap with the deposit and install after he got his final measurements.

I followed up on May 2, 4, 8.. and every few days after until late May. Every time I was actually able to track him down, Rod said he was writing it down in his calendar to get the final measurements and order the gate the next business day, but he never got back to me.

It is late June now and I still haven't heard anything from Rod so I had to go with another company. Truly poor customer service and Rod never seemed on top of things when I asked for an update or install date. The price was good and maybe he would have done a great job but I suggest going with another company if you want something done.

Like everybody says, these guys are awesome! Waited around for months for friends to help me weld a piece of steel on to one of my cars...decided to call these guys and they were at my door the next day ready to work in the 110 degree heat. They came to me and brought everything they needed to get the job done. They even went the extra mile and welded a few cracks to strengthen the area. I was skeptical calling random people to weld something up for me but they did great work and I completely trust the job that was done! Saved their number because I won't be calling friends for welding jobs anymore, these guys have my business for life!

We had been searching everywhere for a solution to cover our pool equipment. After receiving some really high quotes for custom solutions, a friend recommended we reach out to Nick to see if he had any ideas. He came out quickly and brought our vision to life but better. He was able to provide digital renderings so we knew exactly what we'd be getting and he got the job done far faster than expected. He stopped at nothing until the job was done perfectly. After trying to get our backyard done for a year we have worked with a lot of unreliable contractors and nick was a breath of fresh air, a hard worker who does high quality work. We will be recommending nick to everyone.

As I mentioned in a previous review my family recently moved. The RV gates on the side of the house had seen better days so I needed to have them replaced. I called a half a dozen or so fence companies and was not satisfied with their quotes. As a final resort I called Levi with A1 Bobcat and asked him if he knew of any reputable fencing company's.  He did and recommended Landmark. Chris (the owner) came out and did a free estimate and I hired him on the spot. I was just as pleased with my new RV gates as I was with my pool fill in!! Thank you Landmark!

From start to finish Halverson Decor was very professional and a pleasure to work with. I will definitely be hiring Nate and his team for all our future renovations. The pergola was perfect as well as some other interior decor items they provided!

Our beautiful new front door by Victory Metal Works was installed yesterday, and my parents are so pleased.  We doggies are very happy too - not only is the door a work of art, but now we can see what we're barking at!

Andrew and his crew were incredible and very professional; everyone involved in the installation process arrived exactly on time or a few minutes early, and did an impeccable job.  The whole process went so smoothly, and by the end of the day everything looked perfect.  The door was also ready a week before the date we were given, which made it even better!

Mesa, Az
Good price and product. Got the door I wanted in the configuration I needed.  Good Job.  Thank you.

Josh responded immediately to our request we will meet him next week to look at our project.

I've come to rely on the reviews of other users... So I want to come back and put in a review for the katchakid net that I bought six years ago when my first child was born. My two kids, ages four and six and I take our net off/put it on in @ 3 minutes... We set the timer to see how fast we can do it! Kind of a fun, family game as part of our swimming routine! It is not a hamper to our weekend swimming!
And just as I wanted. It provides a high level safety barrier without hampering the views from Our patio.
I'm a big fan!

Again, The owner shows his true colors. He has MANY reviews about his passive aggressiveness, angry remarks, threats towards POTENTIAL customers. Very nasty individual and very unprofessional. Of course I called to ask questions AKA do my research about the company, but you, Mr. Jonathon, were the worst person I've ever had to have a conversation with. It amazes me how you can run a business with that attitude. You talk very highly of your company, doesn't mean you have the right to treat others like scum on your shoes. I don't want a reply to this from you, i already have a very vague idea of what it will sound like, very guarded, defensive, and probably filled with smart ass replies and talking highly of your poorly managed business. Chow friend thanks for reading a little bit about yourself. I hope you do some deep self reflecting, because karma will come around. Word to mouth is a very powerful tool now a days, and your reviews sound horrible. Best of luck!

Below is a reply to my google review by the owner AKA Jonathon AKA  downfall of the company.

My first experience with this company was horrible. Within the first 5 seconds of talking to the owner on the phone, He was very rude, would not even here me out, and had a nasty sense of sarcasm. I do not recommend this company. very unfriendly, rude, unprofessional.
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Response from the owner 2 days ago
Sorry to hear you not happy but when you start questioning if I was licensed and you got my phone number from somebody else without taking the time in making  your homework about the Company you were trying to get a price from it shows a lot , now days people are more informed , seems to me you  were sent by someone else but we will investigate. Thanks
Note. please change your sentence to hear not here because I never met you

I requested a Quote for a back yard fence - they quoted so high that I got the feeling that they did not want my business. I may not be living in a rich neighborhood but $10000 is a bit much for a 78-foot block wall

Dave is amazing. He called me right away. Came out and gave me an estimate and my fences were installed within the week. He is GREAT!! I highly recommend.

The salesman was pleasant and worked to get me what I wanted. They had a wait before could begin the construction but they got me in as promised. It was done efficiently by a great duo of workmen and I am very pleased at the result plus they cleaned up area and it looked pristine! I would encourage you to use this company for your fencing needs!

I called Eaglewings Iron and spoke to Oscar. I was looking to find someone that could help with a iron chandelier paint project, which unfortunately, he couldn't help with. However, he was kind enough to refer me to another company and even provided their name, phone number and contact. Oscar was very kind and I really appreciated his help. This kind of customer service is rare now a days. So thank you Oscar!

Our order seemed to start out just fine and their product appears to be top quality, however, confusion around delivery coordination will cripple satisfaction of customer. After Helen called to set an installation appointment within the 2-3 week promise of delivery, she called twice more to schedule the same appointment. She further argued that she had not previously called, forcing us to reschedule our set appointment.  This action put them beyond the 3 weeks in which they promised our door would be built and installed.   We would have been more than understanding if we were contacted with honesty being told something like, I'm sorry, but we overbooked and need to reschedule or we've had an issue with your order and need some time to correct it, but instead, we were simply lied too. I will not do business there again or recommend. Too bad, because I have neighbors that are looking at the end result and they own 6 homes around the valley.

Brian gave me an estimate on Yelp between $800 and $1900 for my job.
I asked him if he needed to come to the house to give me an accurate estimate. I sent him pictures of both sides of both gates. He said: (his text)
 
To replace all the wood with composite, repaint the gates black, and make sure they function properly will be $1,550.64

He set a date of 11-9 he came after 11:30
He took measurements then just left, I contacted him by text after dark and he said he was working up an estimate for me and would send it to me for 1/3 deposit before set up start date.
 Told him I would pay in full when job was done since he has no Yelp reviews and no BBB rating under this company name. He said not enough time open to have BBB review when his web site says 15 years .....
 Then he said he didn't want the work.
I was more than a little apprehensive when a fence contractor shows up in a small Mercedes car. 1/3 down before set start date is a fool.
 Brian just called me and left a voice message telling me I don't know how business works and nobody will do a job without down payment. I just had a pool filter put in at my house and paid in full when it was in. I've been an Optical Consultant for over 30 years now. I know how business works. You told me before you had 3 stellar reviews but Yelp says mine is the first. Sorry you don't know that if you give an exact price that the customer would not expect another estimate later. You said the price
Will be then you think I was confused.

Had Ray out to remove some fencing in our backyard.  He was on-time, reliable and very efficient.  I'd highly recommend Ray and Humble Fence for your fencing needs!

Most unprofessional, unkind, threatening, emotionally charged, inept, business that I've encountered to date. I'm glad that I had a chance to verify this in-person. Word of mouth is powerful. The dozens of different businesses that I engage with daily. I'm glad to make this company an example at every talk, and conference that I attend throughout Arizona. We need to ensure to keep the good businesses open, and let fade out the ones who don't treat their neighbor with human decency.

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