Best Businesses in Phoenix, AZ

Larry is an energetice character! Very personable, and friendly. Gates can take a loooong time to create, but who wants cookie cutter? I LOVE my gates, even if they took a few months to get.  Larry put up with my picky requests with a smile on his face and told me that he would want things perfect too. Just a very nice transaction all around. The gates are oil rubbed bronze and perfect against the backdrop of the mountain views! The fabricated wood will last for a long time, and the metal gates are strong and sturdy, and beautiful. Thanks Larry!

This company installed 3 security doors for us over 2 years ago and they still look & work beautifully.
They have also stood by their product and whenever there is a minor adjustment to be made there is never a hassle and are quick to respond. I recommended them to my neighbor who also installed a security door and loves it. Thank you for operating a business with a quality product & great customer service.

I called security garage door to install a complete set of new doors. Frank was so professional and did an amazing job(my doors look beautiful!) My neighbor also chose to use them to fix their broken opener and they were very pleased as well. I would definitely refer this company because of their great customer service and will be using them again as needed.

EXCELLENT X 100

Toro construction just put up a beautiful block wall around the backyard of my historic FQ Story home and I couldn't be more pleased.

A great price, great customer service, and a great product is Toro's business model; one I wish more businesses around town would follow.  

Thanks Dan!

We requested many quotes thru Yelp and other sites. We requested M&M to quote and to perform an onsite evaluation.

M&M's Office staff (Chloe) was remarkably polite, courteous and responsive.

Johnny arrived to eval the problem with the iron gate, and within a few minutes, outlined how he would essentially re-engineer, disassemble, reassemble, and it would not only fix the aggravating opening and closing problems. In the end, it was done perfectly true, square, and spaced = above and beyond its original state. Superb workmanship and professionalism and NO price gouging like nearly everyone else.

Very happy. Well done.

we have a house uptown Sedona and we used Steven Eagle Design to design and install a fence around our entire yard.
we had the best experience working with them. they are a great team that would go out of their way to please their clients.
very honest group and their pricing was great. I would recommend them for sure and we had such a great experience working with them. I can not say enough good things about them. we love our new fence. Michael

Update 1/25/18 (3rd and final post)

Our saga is finally over. ( Please read to the end if you want the whole story) First Impressions has made everything right with our door and has compensated us for our frustration and time. We wish the process went smoothly from the beginning but they did the right thing in the end. If you choose to use this company be sure to advocate for yourself if you don't receive what you paid for. I'm updating my rating from 1 star to 3 stars because they corrected their errors.

10/1/2017 (Original review/1st post)

I truly wish I did more homework before doing business with this company. I was lured in by good reviews by neighbors but am in the middle of a horrible customer service experience.

Everything was going great until the door was installed. Our door has a horrible powder coat finish. It's color is blotchy. There are areas 6-12 inches long where the finish was touched up, because of damage during transport, but the color is completely different. The handle was welded together crooked and has a decent amount of weld splatter that wasn't removed before powder coating. There are numerous dings and scratches in the finish. To top it off the installer didn't even bother to clean the glass partition where our last name was written in some kind of marker....its over 12 inches long.

This company makes you take photos of all the issues and submit them before sending out anyone to assess or correct the problems. They make you waste your time to document their quality control issues so they can save themselves time.

We are now approximately 3 weeks into this ordeal with very poor communication from First Impressions on a resolution.

I can not recommend this company. Please read other reviews and you will find similar stories.

Update 10/28/13 (2nd post)

Due to a lack of  response we had no choice but to go to the company headquarters and confront the customer service department. We insisted on speaking with the manager. After being lied to that she wasn't available she magically appeared. We presented our situation and she agreed that our door was below what First Impressions strives for and apologized for our inconvenience. Due to the degree and quantity of issues the door had to be removed and taken back to the production facility. We insisted on compensation of a new powder coat color and faux treatment. It was declined at first but we stuck to our guns and it was finally approved. They insist the faux treatment was provided as an upgrade and a $500 value. We know that isn't the true cost to F. I. and see it as a small token for our trouble.

Today, 2 weeks later, the door was reinstalled. To our dismay a large number of the problems were not fixed. Despite the promise that everything would be personally quality checked before delivery. We immediately contacted the customer service representatives and we are basically being told that this is all part of the normal process because this is custom work . I completely disagree. This is poor workmanship and even poorer quality control. Now the customer service manager is coming to see the door in person. Who knows what will happen from their.

Please do yourself a favor and don't use this company. In their growth they either have lost their ability to produce high quality or they are playing the numbers and hoping only a small percentage of people will call out their incompetence. Either way they are putting the burden on you.

I called All Pro and arranged for a quote. They came out and looked at the project, measured, and said that they would email me a quote later that day. This was on Friday the 31st of May. The following Monday I had not heard from them or received a quote. I sent a text message Monday evening to the person who gave the quote and he responded (cut and paste from text) Sorry for the delay, I haven't forgotten- I wasn't in the office over the weekend and I'm just getting caught up. I will have it to you first thing tomorrow morning. I responded no worries--thank you. I am writing this review a week later on Saturday June 8th and I did not receive a quote or ever hear back. How do companies like this stay in business? And if this is what they consider customer service before a sale, imagine the service once they have your money?! Proceed with caution with this outfit.

Rob responded immediately and completed a job (with changes midstream) within a very short time.  The work was high quality and the cost very reasonable.  Thanks Rob!

Prompt, professional and fair priced work. I will be recommending them to me Son -In Law and using their services again.

I bought my fence years ago and loved it. Most recently I wanted help to get down and Leonard was more than willing to help me do that. Every time I call there they're very willing to help. Would highly recommend!!!

I am very happy we selected this company to install our pool fence.  Marty was very informative about the hows and why's.  Dane and his assistant were professional and completed the job efficiently and kept the work site clean. Each step of the job was well communicated and delivered as promised. The fence itself is sturdy and well crafted.

Very impressed with Far From Average! They were responsive, reasonable, and professional! Loved our results! Thank you Far From Average!

Mike is a true expert in his field. I've had him build me a few custom shipping and work tables. They have all turned out exactly how I wanted them/exactly what I asked for. He's accurate, quick, and easy to work with. If you need any kind of metal fab work done, Mike is your guy.

Amazing service, very reliable and communicative!
Ralph was very nice and went above and beyond. Was able to complete the job within the week and exceed expectations!

Juan Sereno and his crew did excellent work on our Baha'I Community Center here in Phoenix. His level of craftsmanship, precision, and attention to detail were top-notch. In addition, he was reliable, easy to work with, and finished the job ahead of time. He also invested in equipment to make our grounds more attractive by boring into the top of our existing block wall to anchor the fence, instead of using a saddle that other bidders said was the only way! It made a big difference!

Gary is a TERRIFIC person- VERY honorable and GREAT worth ethic.  Ordered 2 front gates that turned out GREAT.  They installed them, took away the old gates, and I had a smile on my face.  Would HIGHLY recommend Gary's Gates!

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