Legacy Contracting

The construction part of the job was great, however communication was difficult and probably due to it being the holidays. The quality of work was top notch and we were very happy with how the gate and wall looked.

There was a discrepancy with the contract where when I initially requested the gate that was installed to match our other gate, they took that to mean the wall color and not the gate color. So I contacted the Project manager Tucson who came out on his own time to finish the paint. Really appriciate him going the extra bit to make us happy.

I needed an exterior door added right next to the main entry door for a guest suite I have in the front part of my house so I hired Legacy and the job they did is amazing!!

I'm very pleased and definitely recommend them!

When we were finally ready to quote the perimeter block wall/fencing for our 1.2 acre property, Legacy was quick to come out and give us a quote. I immediately recognized Daylyn's name as he had come out before with another company he had been working for at the time, Farm City Fence. His new company, Legacy, had good reviews and Daylyn told us it would be a week and a half long project that they could get started in about a month's time. Awesome! We signed the bid and set a start date. What I know now is most of those reviews were probably from his work with Farm City Fence and not with his own company.

A few days before the supposed start date (5/13), I had not heard from a project manager or anything so I called the company. Apparently our start date was being pushed out almost two weeks (5/24) and no one had bothered to tell me. The morning of 5/24 rolled around and no one showed up. I called the office to see if they were coming only to be told they pushed it again and would be there the next day.

The beginning of the project went slow. 2-3 guys would show up on random days and dig for 1-4 hours. We were eventually told the block would be delivered 6/4 and asked where we would like it placed. I told the project manager they could drop it literally anywhere on the acre of dirt we had, but do not put it on the easement road to our neighbor's property. Guess where it got delivered? And so it sat for a week while the project was again delayed and eventually concrete poured for the footer (and also on the easement road...which they did eventually clean up once I asked). Once they did get started on the block, the guys moved fast and the 334' of block was up in about 2 days. And then production stopped again.

One guy came back one day to clean up and smooth out dirt on one side of the property. And then we waited again. Another 2 weeks. In those 2 weeks we found out the gates we had originally asked for (and reminded the project manager of again back at the beginning of June) were not what we would be getting and we would have to pay more for what we wanted. At this point we just wanted to be done with the headache of a project and company so we agreed to their standard gates and hoped and prayed they would actually show up the next week to finish like they said they would. Guess what? They didn't.

On Wednesday of the next week, the project manager came out to meet with me (only because we thought we had a leak on the property...turned out to be the neighbor's pipe) and told me he had a guy picking up the correct posts for the gates at that very moment and they absolutely would be out that day at least getting those posts in if I have to do it myself! And that they were scheduled to be at our house for the next 5 days finishing up. Did that happen? Nope! But the next day, a couple guys showed up bright and early at 9:45am, spent 2 hours putting in posts for the rest of the fencing...and left. Friday? Nothing. We'll be there Monday to finish up the project by Wednesday. Monday? Nope. Tuesday? I got a text in the morning that they would arrive by 8:30am. When 9:30 came around, I asked where they were. Picking up welder fuel and will be there soon. 11:15 they show up, sit in their truck for an hour and a half...and leave.

When the posts for the fencing were finally installed, they were completely unlevel because they had not graded the dirt prior. This became even more pronounced when they started sloppily welding the top pipes on and there were evident curves. They had to send a new welder out to basically weld on extra height to almost every post in order to make it level. They installed the actual fencing and claimed it was done, only to have left a giant gap at the back of the property that my 5 year old (and the neighbors dog) were easily walking through. They came back out and welded some extra posts in to fill the gaps, then had to fix our flood irrigation valve they had run over and damaged.

You would think with all of the delays, installation mistakes and mis-orders, the owner, Daylyn, would at least be apologetic. But every time we spoke to him, he was rude, short and unwilling to take any responsibility for the poor service. He may have industry experience, but it is apparent that his ego far surpasses his ability to run a business properly. If it weren't for the project manager, Ken, who was hired in halfway through, I don't think any of the mess would have even been fixed. From putting down a deposit on 4/12/22, the 1.5 week project was not completed until 8/10/22.

ETA: Two weeks after the RV gate was hung, a storm came through our property and it completely fell off the hinges. Thanks to homeowners insurance, we were able to have it completely replaced and the company that came out was appalled to see the (lack of) quality of the gate and workmanship.

Very reliable company , did a great job and on time. Would recommend them to friends and family..

We hired Legacy to replace our pool fence 7/22. Come August, when I reached out to the PM, Ken, to see when our fence would be installed, he told me that I had requested 8/29 and that I was lucky to get that date - I never requested that date as we were sitting with a temporary fence around our hotel pool and couldn't open it to guests because it wasn't secure. 8/23 I text Ken asking what time their team would be arriving on Monday 8/29. Not until 8/28 at 8pm did he tell me that they would have to reschedule because materials had yet to arrive. 8/30 I get a text from Ken Ugh. I'll be calling you this afternoon. I asked if he could give me an idea what he would be sharing on our call - he didn't respond until 9/6 saying his fencing crew had been taken to work on another project and he was working on splitting a crew to get our job going. 9/8 I text Ken asking for an update and telling him we needed to figure out a way to at least get our main gate installed so we could open our pool to guests. He said to let him figure something out. I asked if this meant we were only waiting on an install team and that he had all of our materials - he said materials would be picked up Monday 9/12 and that an install team was the biggest problem. 9/14 I text him asking when we could get an install team on site. On 9/15, Dyneil text me saying she was picking up where Ken left off. I also received a call from Tucson letting me know that Ken was no longer with the company and that he had never even placed the order for our materials. Everything Ken had told me was a lie. As of 9/20, they finally got our main gate installed, but everything else was still temporary fencing. This same day, I emailed Tucson instructions for a plate that needed to be welded onto the main gate so that our lock could be installed by Onity. The Onity PM and Tucson had been in communication and Tucson had the pdf of what needed to be done. 10/3 I asked Dyneil for an update on when the rest of the fence would be installed, and asked if Tucson got the information he needed from the Onity contact as Tucson had told me he would be reaching out to Onity for clarification about the metal piece that needed to be welded. Dyneil responded saying she believes they have everything figured out and that they should be out on 10/6 for the rest of the install. 10/6 I reach out to Dyneil asking for a solid installation date and she tells me they have most of our items and the rest will be in on 10/17. 10/12 I asked Dyneil what they have us on the schedule for because I had never heard from her. She said on 10/12, because our 12 panels weren't set to arrive until on or before 10/19.  10/20 Dyneil confirms that all materials are in and they are picking them up with plans to start our install on 10/21. 10/24, one installer showed up and didn't complete the entirety of the job so I asked her when he would be done. She said their welder went out and they got a new one today and then asked me whether or not he had completed the job (he hadn't). 10/26 I receive a text from Dyneil saying he will be out next week to get it completed. 10/31 I text Dyneil asking when our install would be complete and told her I couldn't understand why this was taking so long unless our single installer was being pulled to work on other jobs. She apologized and said he is the only isntaller they have. She said she understood the job to be done until I told her otherwise. She said she had him scheduled to return to our site on 11/3. On 11/3 she spoke to Tucson and he said they are going to get their paint guy, Richard, out there ASAP to paint the main gate as that still had not been done. 11/11 I was told their gate guy would be out on 11/12 or 11/13 to take the main gate and refab it offsite. On 11/14 I'm told their gate employees work for the AF and their schedules changed but they would get it done before Thanksgiving. On 12/1 I text Dyneil asking for a status update and she said the lock company, Onity, gave him the date of 12/18 and that they were waiting on that. Keep in mind, this welded piece was supposed to be in place BEFORE our lock company arrived to install the new lock. There was zero reason for them to meet the lock company out there and do the welding the same day as the lock installation. 12/21 I asked Dyneil when they would be sending someone out to paint the piece that they had welded on so that it would match the rest of the gate. She said he's on vacation but that he can come do that for us on 1/2. 2/3/23 I text Tucson asking for the color so we could paint it ourselves - he never got that over to me. We need a new pool fence at one of our other hotels and I will be collecting quotes from other companies. This entire 5+ month experience for a basic pool gate was terrible.

We live in Maricopa and have a 5 acre property that needed a fence. It was started in September 2021 and is now complete in March of 2022. During this build there were a multitude of discrepancies. Starting with attendance, their work schedules were inconsistent, starting the day at various times throughout the weeks and working a week here, 2 weeks there, then taking anywhere from 1 week to over a month off at a time then coming back. We got calls telling us they would be out that weekend, where in actuality they did not come out for another 2 or 3 weeks or more.
Additionally to that point they would tell us that the reason for their lack of attendance was that they had other jobs to finish, which made us feel like we were not a priority or at the bottom of their list.

Next was workmanship. The original purpose of the fence was to keep wild dogs, coyotes and other predators out. This was discussed and established at the onset of the project yet throughout the project remained multiple places along the fence that had gaps at the bottom that were big enough for dogs to crawl under and were the cause for numerous reminders to them to please shore up the gaps because dogs or coyotes will simply walk the perimeter till they find an opening and then just remember to go there in the future. All but 1 were fixed in the end and they never returned to fix it. Next was the workspace. Along the perimeter of the fence they left empty bottles of water, concrete bags still full that became hard due to rain, bits of broken concrete, string line, a huge amount of cut pieces of metal wire, as well as loose metal and sharp edges around their welds and on other areas of the fence. There were multiple places on the fence that were loose that we had to bring to there attention to please make tighter.

Though the process took a while and we were able to overlook with patience, the couple of things that made us a bit upset were these; After the said delays in coming back to work, when they came to build one of our gates, they built it crooked and not according to our instructions.  When the discrepancy was mentioned their response was Oh well in order to fix that we would have to make a whole new gate. Basically implying that instead of taking ownership and responsibility for doing the job incorrectly and just working to fix or rebuild the gate, that somehow we were supposed to make some allotment for a bad result or agree to pay additional money to correct a result we didn't initially pay for. Our frustration did assert that their failure to follow instruction was not our burden to bear and was something they needed to account for.

Lastly was when they went to install the solar powered gate operator they left the box and accompanying trash for it on my front yard to get blown over the whole yard. They had to get called back to fix the installed gate that did not open and close correctly and still doesn't to date, and still to date the original gate that was supposed to be built with keeping the wild dogs out in mind still has a gap that wild dogs are able to get through and did as recently as last week. The work to put fence over the large gap in the gate was one of the things along with cleaning up the sharp edges and the rest of the work site along the entire perimeter of the property that they claimed on 3 separate occasions they would show up to address that corresponding weekend or the following one. I gave up calling the owner on the issue after being ignored for 4 weeks straight.

The professionalism was as intermittent as their attendance, and excuses for it was not far behind. I learned a tough lesson with this company.

I. would not use this since you get a reference on yelp. you have my contact never got a call abit rude, & unprofessional..would never recommend

Excellent choice for prompt, professional work. Hire them to rebuild a brick wall. Excellent experience.

I requested a Quote for a back yard fence - they quoted so high that I got the feeling that they did not want my business. I may not be living in a rich neighborhood but $10000 is a bit much for a 78-foot block wall

I requested a quote for a driveway extension through Yelp. Yelp sent to 5 contractors and Legacy Contracting was one of them. They were quick to respond and schedule an in person visit to measure and prepare a price quote. Daelyn was professional, courteous and was able to answer my questions about the process and options.

The estimate he provided was professional and descriptive, which was needed for us to submit to our HOA for review/approval. Once approved by our HOA, Daelyn was communicative and accommodating. The work was done timely, the laborers were kind, thoughtful and very professional and my extended drive way looks great! Plus, their clean up was amazing. No dirt, dust or debris left behind.

Another added benefit where their easy invoice and payment options. The invoice was emailed and allowed me to pay online with emailed receipt.

I definitely would recommend Legacy Contracting to family and friends and will use again for future concrete, masonry or fencing needs.

I requested a quote for paver installation in a portion of our backyard. Legacy Contracting was quick to respond and scheduled an appointment to stop by our home to assess what the project would consist of. Daelyn was professional and was able to explain the process and timeframe. Unfortunately, we did not go with Legacy Contracting as we received a better quote from another business; however, my husband and I appreciated the quick response from them.

My OG side gate had enough of life and snapped. After multiple companies couldn't even get an estimate out in two weeks, I put the job out on Yelp. Legacy was responsive, had an estimate with 24 hours, and a new gate in under a week. They showed up first thing in the morning, and all was done by 1pm, and the gate looks good, with a cool locking system to boot. Can't recommend them highly enough.