Best Businesses in Phoenix, AZ

Do you want to pay $300 per panel, or does $50.00 sound better? As a ham radio operator, I was looking for a system to get my radios off of the grid. Other Ham's had talked about what a deal the blemished and second hand panels were at SanTan Solar. It was quite a drive from the west valley, but sounded like fun, so away I went. I wasn't sure what to expect, but upon arrival, this place is huge! The showroom itself, is fairly small and has quite a few cubicles with salesman helping customers. While waiting, I browsed the displays of panels, controllers, etc. Quite the candy store for me!

After a few minutes, I was approached by Austin who said he would help me. He explained my options and so I selected panels with snail trail blemishes. I was told that the blemishes did not affect performance, so this would be a good choice. It didn't take long and I had a few panels and some connectors. After I completed the purchase, I was directed to the back of the warehouse where I was told that I would be called when the panels were ready. They were quite busy, so it took about 20 or so minutes for the panels to come out. They were used but seemed in good condition with only minor blemishes.

It was a trip, but worth it. While waiting for my panels, I spoke with a few other people, that all had come from a distance as well. This is certainly a good endorsement for the value. I definitely recommend looking into SanTan Solar if you are looking to do-it-youself, before spending a fortune elsewhere. For me, it was an awesome option!

Fast response and was $300 lower than other companies. Will definitely use for any other plumbing issues.

The (new) GE water heater went out and GE had to get one of their contractors out to replace the element that had apparently failed. I was lucky enough to have had Mr. John Gilchrist be assigned my ticket. John came out on a Saturday and remedied the problem quickly and professionally. John was fantastic, he communicated clearly and in laymen terms what the problem was. I feel very comfortable referring Mr. Gilchrist to any of my fellow Yelpers for any of their plumbing issues!

Outstanding! Very professional, and we have already saved money on our SRP bill after the first month of making the recommended "fixes"!!

Recommendation - AZ Solar Concepts Makes Going SOLAR Easy with SRP!

Finding a reputable and ethical solar company is hard. There are lots of solar marketing companies that do nothing more than hand your data off to anyone that will pay for it.   I hope this post will help save you some time and aggravation.

From the very beginning, AZ Solar Concepts was super easy to work with.  AZ Solar Concepts is an SRP Preferred Solar Installer, which I think says a lot.  Our Solar Consultant, Rick Brittain was very knowledgeable about solar and SRP and did a great job in designing a custom solar system for our home.   He explained important information about SRP, the pros and cons of solar purchase and finance and explained how solar actually did make sense for our family and our home.  From great communication and follow-through, to quality equipment and great pricing options, to friendly staff and a turn-key process...we highly recommend Arizona Solar Concepts.

Call Rick Brittain...he'll take good care of you.  """""

Unworthy of giving this installer even a 1. Terrible customer service. Did not finish project as promised. Made us pay up front. Did not keep his promises. I would NEVER recommend this service to anyone.

Moved in to a new home. Ac unit was over 20 years old and so we decided to get solar and a new ac unit with this company. Presentation was amazing and even throughout all our issues the salesman has been the most help out of everyone in this organization. So kudos to Alessandro for all his help. Solar install happened quickly after revising plan as what they originally for amount of panels did not fit on roof. Communication was great up to that point. Ac instal happened quickly and seemed to be no major issues. Few weeks later our ac unit goes out during the summer. Took a lot of call back and forth to finally get it fixed after 11 days. Fast forward a month later and now my ac unit is leaking from our attic damaging many walls in my house. Pictures included. This initial contact for the leak was on August 17 my birthday and had visitors from out of town. Now we are in November and I have not been able to reach the hvac team about my repairs. Do not trust these guys.

After blowing me off for months and another $435 APS bill for winter he calls me a mofo and tells me to find someone else. Incompetent and not trust worthy. Got paid and disappeared.

The install process was terrible. Panels left in my backyard for days collecting dust. I was told it should have taken 2 days well it actually took a little over two weeks. Still has not been approved by Wattsup Solar. My panels have been installed for a month now and I still can not use them. The worst part for me was overhearing the workers talk about how the were not going to seal the holes on my roof because the company did not want to pay them their wages. Wow! What a sorry excuse for a "company."

Went through the same nonsense with them about not being able to get Govt money.  My install (9/26/12) was 13 months after the contract date on 8/11/11.  Solar worked great for a year (10/9/13) after install when SRP pulled my inverter and left me a message to "call installer, bad voltages on the non-billing meter socket".  There is a 5 year warranty on parts & labor, but that does you no good when they are out of business.  There is a 10 year warranty on the inverter, so will have to use that and find someone to fix it which I'm assuming won't be that cheap, much less finding someone who will repair what they didn't install.   I had been trying  to reach Salt River Solar & Wind  for 5 days, no return call, and then I found this site and the warning lights went on.   I've missed the "funding" payout, so may not be able to recoup anything, but I am filing a complaint against them all by name.  Since Federal money was involved, I think they should have a Federal suit brought against them for fraudulent practices. They had their license pulled 20 days after my install was finished, so you know they knew where they were headed when they finished mine and got their final payoff from me.

The jet solar team was very friendly and knowledgeable. They finished my install quickly and were very professional. I've recommended all my friends and family to Jet Solar. I am excited to say I have found my solar company for life!

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

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