Best Businesses in Phoenix, AZ

Couldn't be happier.  I ordered some used sunpower x21-335-blk solar panels from SanTan Solar.  They shipped my 30 panels on two pallets, and they arrived safely and well packed.  Panels had small pink foam squares between the panels.  Each pallet was wrapped in shipping plastic.  Panels themselves had a few scratches on the outside, as I expected, and some of the panels look very slightly dirty both outside and below glass.  Voltages checked out fine.  I put the panels up with enphase iq7x micro inverters, iron ridge racking, and now I have an extremely performant system generating more electricity than I need.  All of the panels are working even better than expected.  The pure black color of the panels is an added bonus as they look great.  Only downside is that SanTan doesn't have any more of these in stock.

Fast response and was $300 lower than other companies. Will definitely use for any other plumbing issues.

The (new) GE water heater went out and GE had to get one of their contractors out to replace the element that had apparently failed. I was lucky enough to have had Mr. John Gilchrist be assigned my ticket. John came out on a Saturday and remedied the problem quickly and professionally. John was fantastic, he communicated clearly and in laymen terms what the problem was. I feel very comfortable referring Mr. Gilchrist to any of my fellow Yelpers for any of their plumbing issues!

Outstanding! Very professional, and we have already saved money on our SRP bill after the first month of making the recommended "fixes"!!

I still have not heard anything back from anybody. AZ Solar Concepts is a scam. You will call them and the office is always closed. It's funny how the owner only comments on 5 star reviews, but won't reach back out to my several attempts at trying to make contact. BEWARE!!!!!!!!

Unworthy of giving this installer even a 1. Terrible customer service. Did not finish project as promised. Made us pay up front. Did not keep his promises. I would NEVER recommend this service to anyone.

Update as of 4/23/22
Received a call from Benjamin the day I wrote this initial review he promptly responded and let me know he was going to review my account information and would get back to me within a week. I have never received a call back and have left multiple messages over the last couple of months and sent a message via Yelp with no answer. I was excited about solar and during the initial sale they were helpful and routinely stated how it's a long term relationship we don't just sell you something and you never hear from us again. I don't usually write reviews but felt this one was important to share for awareness as solar is a financial investment so pretty disappointing to pay for solar and continue to have to pay APS bills every month that are over $100.

After blowing me off for months and another $435 APS bill for winter he calls me a mofo and tells me to find someone else. Incompetent and not trust worthy. Got paid and disappeared.

The install process was terrible. Panels left in my backyard for days collecting dust. I was told it should have taken 2 days well it actually took a little over two weeks. Still has not been approved by Wattsup Solar. My panels have been installed for a month now and I still can not use them. The worst part for me was overhearing the workers talk about how the were not going to seal the holes on my roof because the company did not want to pay them their wages. Wow! What a sorry excuse for a "company."

They are scam artists especially Marc Martin who comes into your home and lies about everything.  I tried to get a refund. They threatened me with calling the police. I sat in their office and listened to the people there laughing about the suckers that are out there.

Lying salesmen and no one ever answers the phone. This company should be shut down immediately.

I contacted Edmundo with I Am Solar and made an appointment for a Saturday.  I was talking to several companies checking out prices and promotions if any. Edmundo didn't respond to my text asking questions about his company, nor did he confirm our Saturday appointment.  So 10 minutes before our appointment I text again and was told he was on his way. Well needless to say he never showed up but he did send someone else without any notification and he was very late.
His name is Max, he did do a great representation but I  didn't go with this company for several reasons, 1. Edmundo didn't respond to my text letting me know if he was even going to show up. Then he did respond said he'd be there and he never did show up somebody else showed up and nobody let me know that there was a change.
2. I am big on customer service very big and that pretty much proved to me he was too busy doing whatever he was doing to respond to a potential customer.
3. When I let them know that I was not going to go with them and the reasons why I wasn't going to go with them both Max and Edmundo called me childish and I believe even once stupid because I chose not to go with them because their customer service sucks and their prices were higher.

As childish as they might think it is when you tell somebody customer service is an extremely big thing for you to choose a company and they give you lousy customer service and then call you childish doesn't sense to me. Badmouth your potential customers and expect them to go with you. Glad I didn't use them.

Bonnie

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