Best Businesses in Phoenix, AZ

They came out as scheduled, always answered the phone and were very pleasant to work with.  We were extremely happy with their service.   You can tell everyone we had contact with was just a good person.

Problem with solar panel the failure of the freeze safe prevention system water inside froze and burst the pipes burst beyond repair.
Water pouring like a water fall not sure how long happened 12/22/17 Jim owner came very quickly made sure water on and that I would have hot water. Reasonable price to come out.  Sent propsal for replacement 12/26/17  I have to wait for Home owner Insurance Adjuster to come out contacted insurance 12/23/17 Thank you so very much for making a situation go so smooth. Will use them to put in my solar panel and it's components.  Nice to have a company come out when they say they would and no hidden charges that hard to find these days.

My family and I had a great experience working with Phoenix Window Shades and team! He was very professional, honest and efficient. He gave us recommendations based on what would be for us vs. what's best for his pockets. The shades are durable and have helped lower our electric bill! I would recommend anyone looking for shades to Phoenix Window Shades!

Out of the 5 companies we met with, Rooftop Solar-specifically Michelle Davis and Vanessa Nefflen- were exceptional. Michelle never tried to pressure me, never talked ill of other companies, she was extremely knowledgeable of all the components and were able to confidently answer every single question I had. Small business that goes above and beyond to provide quality and fair solar systems. They had hands down the best warranties and it was a no brained to choose them. I would and have recommended them to friends and family. The process took about 4 months due to permits but Vanessa kept me in the loop as much as possible. I love our solar system and would absolutely use them again.

Very fair pricing, excellent work.  Arrived on schedule and on time.  Extremely happy and highly recommend DTL Electric.

I just had my install completed.  Amanda made sure I was educated fully before making my decision.  The process and install went very smoothly.  My PM, Brian, was fantastic as well.  Every one of the products they carry are top quality.  This company is highly qualified and they do a flawless install.  Highly recommended!!

We had 3 solar tubes done with solar night lights and one with a bathroom fan. They are all fantastic and have made the house so much brighter! My husband was worried about leaking but after having them through a couple of big rain storms I can say that we have no problems and no leaks. The guys that we dealt with were all super nice, honest, and offered a great warranty. Seriously great clean service and install, we couldn't be happier!

It's been well over a year. So far the system has been reliable. ABP designed the system for break even on our electrical bill. While the production of the panels exceeds their estimate, we have gone from a $3,923.41 APS annual bill to $822.47. While we did not break even, we saved $3100.94.

My gripe a year after is that our salesman, John Himstreet out right lied to us about about pigeon problems. He did promise us a pigeon barrier which the company said they didn't offer. John told us that we shouldn't worry because there wasn't enough space underneath for the pigeons to access. Well, with wing and rain, we noticed large amounts of droppings around our house. Well I went up there last week and was shocked and disgusted to find piles of pigeon poo, dead birds and eggs. John is a pathological liar. Avoid, avoid, avoid! The pigeon service said that solar companies frequently lie about pigeon access. The company said a 3" gap is all that it takes. I wish I had known this when the system was installed. Plan on adding just over $1200.00 to get the work done!

We contracted with bright home and they have not lived up to their sales pitch.

They were responsible to get approval from our HOA prior to installation.  They didn't even contact the HOA until we refused to move forward without an approval.  They said it was because they were doing "credit checks". Impossible since I am a cash customer.

They worked on my roof for the installation and represented that all broken tiles had been replaced.  When an inspector came after them they found that there were broken tiles which they had poorly attempted to fix.  

When we notified them of the issue they made excuses and told us they would not pay for a new inspection after they came back to fix their mistake.  They expected us to take their word that the work had been done.   Clearly that was not acceptable.  There person "in charge" Chris Arroyo didn't even have the authority to make the decision.  They later agreed to pay after I let them know of my intent to call the registrar of contractors.

Lastly, part of the installation crew showed up stoned.  Not what I consider safe for work on a roof.

There are so many choices for solar, don't make the same bad choice I did.

In my experience with them they have done their job poorly, lied and had delays that were secondary to their poor performance.

ALL of my claims can be backed up with 3rd party inspections

After reading their rebuttal we should leave it up to the customers.

As far as being rude.  When someone shows up on your roof unannounced they should expect an issue.  I was not notified of their arrival and make no mistake they were working for the company not me.  I requested to be called before anyone comes to my house.

I'm sure most people will Believe a homeowner with pictures and a home inspection rather than a solar company with a crew that comes stoned.  A homeowner that pays cash for his purchase or a door to door salesman that underperforms!

Maybe you should spend a little more time managing your employees instead of making excuses.

The timeline I provided is correct with information directly from the HOA documenting your lack of attention to the approval!  I called the HOA and they had no submission from you until I called them.

I didn't solicit you company, you showed up on my door so any time that  I gave your sales man he should appreciate.  He did just show up at my door unannounced.

You are correct that  I do post both good and bad reviews.  When a business performs poorly it is the best way to protect other consumers.  It is also a way to get the attention of "management" which this certainly did.

I will make sure any and all potential clients in my neighborhood know of my experience.

You just be hugely successful as you only had 3 reviews.  Family members?

I called trying to get a quote, and the owner, Dylan, answered and said "0-0-0, is that really your number?" and then abruptly hung up on me. I called back and a female answered with some random greeting. I told her I was trying to reach Dylan about some solar panels. She said "hang on" and there were clear sounds in the background of a bar. Dylan came back on the phone and I explained that I just called and was looking to get a quote regarding solar panels. He told me that he was now in the fried chicken business. Anyone looking for a serious business should steer clear!

This company is really gone down the tubes. I honestly do know how they keep in business and why share holders would want to invest in this sorry company.  Totally unprofessional in installation , if they show up! They do not follow through with transitioning customers on to the grid, they hire young people who sincerely want to do a good job and are getting used to field and  handle dis-satisfied customer. And there are many reasons for customer dissatisfaction with this companies services. For the record nothing gets done on time and getting anyone on the phone who actually can solve one of the issue this company creates through inferior installation is impossible.

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