Linda Hebert (a-bear) helped me with a racking hardware order. She suggested the K2 brand. I explained the four array design over the phone, and she sent the components. Each item arrived quickly via freight, safely packaged and arranged in order. Maybe ten different boxes, no issue. There were well over 100 items in this order, ranging from rails, mid clamps, end clamps, grounding lugs, flashing, brackets, nuts and bolts, a dizzying number of components.
To be honest, I was anxious for months until the components were installed, are they right for the job, is the installation going to be difficult, will any items be missing, and so on. To my delight - shock and awe really - the items which I had, until the day of install, not taken account of, were all there. 100% of what I needed, 100% functional, 1,000% satisfied. I won't bother anyone but Linda when I need help! Thank you SanTan Solar for hiring talented sales reps.