Best Businesses in Phoenix, AZ

If you're thinking about going Solar + Energy Storage, these are your guys! They are nothing short of a reputable, professional, 1st class organization.

I have friends that have worked with them in CA and they are extremely happy post install. Their customer service is great all the way through.

I'm excited to to get my project going in AZ with them!

As a techie who is HVAC savvy, I was impressed when Dave the sales representative arrived at my house to do his estimate. He spent 3 hours taking measurements, crawling in the attic, and running tests. He was the only Rep out of the 3 estimates I received to take this much time and effort. Then he took all his data back to the office and crunched the numbers before returning with his estimate which was significantly higher than his competition. He recommended higher end equipment with a 10 year warranty on parts and labor.  We set an appointment for the following week and when the installers arrived, they went right to work putting down heavy runners to protect my carpet, and got straight to work removing my old equipment. The house was just beginning to cool down as my wife returned from work. The installers were both friendly and knowledgeable, and it was a joy having them in my house. Dave also made sure that I got the forms for the rebates from my electric company. They were terrific!

Tom and Robert came because we were having trouble with our solar panels they came by and checked on them and said that they were just turned off they were totally honest and kind and didn't even charge a service fee! they were awesome!

Mid July 2018, we signed up for a solar system with Nergy Solar via rep Bill Stark.  Bill was a smooth talker and made lots of promises - it seemed like a no brainer to buy into solar.  (But now we know why he pushed for us to give him a 5 star rating on Google pages immediately following contract signing - we never heard from him after all the issues began - I am now updating my review)!  Since that time there have been so many hiccups, delays and mis- or non-communications it has become ridiculous.  And as I share this I see I am not the only one with major issues with this company.  The following is just a synopsis of my experience.  Communication with them has been confusing and appalling, for lack of better words.  So in short, don't deal with this company.  For the longer version, read on.

First, we signed up for the energy saving insulation package (which was several thousand $ extra - our first mistake), which was supposed to have x number of items included.  We did not receive them all.  It took several months talking to several people in the company before they finally agreed to reimburse a very small amount to us for our "inconvenience."  Second, the site surveyors were NO-Shows TWICE!  And we was told it was a miscommunication on our part!  During the survey, we found out that the amount of energy the battery would hold would not be enough to run our AC through the night - we would actually end up on the grid before sunrise.  (Bill said our solar/battery would take care of everything except APS mandatory fees).  To clarify this, we were directed to speak with James.  James explained what the battery was actually for was to get us through the APS "peak" time.  So basically our battery would only last til about 8pm then we'd be on the grid all night.  Additionally, our AC would not be connected to the emergency power should there be an outage.  So in short, Bill LIED about multiple points we believe to get us to sign a contract.  When we told him what Bill had promised, he directed us to Bill's boss Keith.  We never heard from Keith, even after mentioning this issue to Val and Alex and a third person (don't recall his name).  They all basically said we must not have understood what Bill was explaining.  No, there were 3 of us in the room when Bill gave us his spiel and answered our questions; he lied to us.

Next, it took over 4 months to get the panels installed.  After that, while waiting for the battery, we mentioned to at least 3 different people that Bill said we would need an upgraded electrical panel installed (ours is the 1979 original).  All 3 of them told us that the "Master Electricians" looked at the photos the rep took and the panel was fine.  The battery installers arrived, worked all day, but couldn't finish because they did not have the correct fuse for the panel due to our panel being OLD (this tells us no one looked at the photos or they would have known which fuse to bring).  They had to return another day after obtaining the necessary fuse to finish installation.  Then there was another "miscommunication" regarding the city inspector appointment.  Betty said it could take a few weeks; when Alex called to confirm the date we informed him Betty never called with a date.  The next day (Dec 7) he texted stating there was no appointment.  It took til 12/21 to get the inspection.  And it FAILED because we need an upgraded panel!  We are STILL waiting for that to happen.  In the meantime, the payments have come due starting Jan 7, 2019 (we were told we would not pay a dime until the system is up and running).  Another false statement.  Now we are paying a solar bill AND the full APS charges.  Since Dec 27 we have left voice and text messages with some of the numbers we have for Nergy Solutions and no response!  That is what prompted us to start filing complaints and reviews hoping for a resolution.

They are very informative and answered all of my questions. I was notified of all the steps in the process and the equipment was installed in a timely manner. Great company!

Custom Home Services did a good job outlining how best for me to look at solar and if if was right for my house. They explained how APS works with solar etc. They helped me plan out how many panels I would need and where they would go and then handed me over to Harmon Electric who handled the install. Harmon got all the permits and inspections. It was turn key for me. The Harmon guys were very professional and did a great job. I had some delays and troubles getting connected to the monitoring portal, but actually minimal stuff. Overall I am quite satisfied. The install by Harmon looks neater and nicer than many I have seen too. Glad I jumped in!

5 out of 5 for sure! they will go above and beyond for all your solar and electrical needs.
They are very professional and honest!!

Great company to work for just make sure that before you get your sign on bonus they have a chat with you about what you need to do for that they didn't do that with me and I got cheated out of my $500 sign on bonus which I was very furious about they don't pay you drive time or overtime the staffing is amazing they're great people they pay for your schooling which is great but as far as working for them I don't think I would recommend it or make sure you have tons of solar experience before you do

Actually would not even give this business a star at all.  We wanted to install a solar system on our RV and starting in Nov. 2013 we consulted with Ron.  He was very informative, but opinionated, with his knowledge of solar installation.  He noted that he was an Interstate battery distributor and was not pleased that we wanted to order Crown batteries.  After multiple discussions, we came to an agreement with Ron in which he agreed to install our preferred components and set a date for the install for 18 Feb 2014.  This was not an easy decision due to the logistics of us living in San Diego, CA and Ron being located near Phoenix, AZ and the fact that we would have to bring the RV to his shop for the install.  After we had decided to hire him, planned the solar install, and even received a parts and labor estimate (essentially an online handshake),  we made one final phone call to finalize two of the parts that Ron did not normally use but that were a better price and had excellent reviews. Following the phone call this is the email we received from Ron:

"After our conversation yesterday I realized that you have been researching alot of information from people that think they know everything but just want to sell you equipment that you have no knowlege of how to use. And for that reason I cannot be the one to install a system on your RV.I have done over 8000 systems in 24 years and have never turned down anyone till now. Let whoever has been feeding you this information be the one to install it."

We tried to reach out to Ron via email asking him to reconsider and take our business but we have not received a reply back. Since we now know that he is not a man of his word, we would not give him our business or recommend him to any of our friends or family.

One final note.  We have been researching a quality RV solar install now for months and the people that had been advising us are experts in RV and off-grid solar and were NOT trying to sell us anything - they don't sell items or do installs anymore, just give advice.

Kayo Energy installed the solar panels. Extremely professional, and provided valuable information.

Extremely disappointing! Pep Solar installed the solar system on our home. We have a concrete tile roof which has a projected life of 50 years. We were assured Pep would not damage our roof while installing the system. They caused major damage to our roof! We have numerous leaks in our roof now which we never had before they installed the solar system. Please stay away from this company for the sake of your home & sanity!

Had Heliocol install a heat pump pool heater for us - they said it would be quiet and efficient, and boy were they right! The installers were very professional and went above and beyond to make it a beautiful install - they had to use a crane, and the plumbing had to be done in a difficult area and was done thoughtfully to allow us as much room for access as possible. Price was a bit more than other estimates we had gotten, but we feel it was totally worth it for the quiet and efficiency. Great unit, great experience

Run as fast as you can from Sunrun.  
Monthly bills from them keep going up!    
You will lose money with solar.  I've had it for over a year and calculated my cost and it's much less than with solar.
I've also even reduced my electric consumption.
Have an attorney read your contract before signing.
Run!!! Run!!!! Run!!!!!!

Run from this company, they will lie, cheat and steal your money, that's what they're great at nothing else. Run Run Run and fast from them for your mental well being !!

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