Best Businesses in Phoenix, AZ

They did a fantastic job on our kitchen, did everything except the cabinets and countertop which they coordinated with the other vendors.  The job included taking down a load bearing wall. They were great to work with, on time, very knowledgeable  and professional. I highly recommend them for any project - large or small!

I was introduced to many contractors when I decided to do a full remodel on my family home and I am so incredibly happy I chose Ben and 123 remodeling. This was my first time taking on any kind of construction, and with 2 small children, I was eager to have this be as swift and timely as possibly so we wouldn't be displaced longer than expected. I was given a 2 month timeline, which by all means, was much faster than I had anticipated. Not only was my home done BEFORE the completion date, but the gentlemen working on my home were kind, respectful, and clean. I was back in my home in 7 weeks and I cannot be happier. Ben and his crew went above and beyond in every possible way.

I have nothing but wonderful things to say about Ben and 123 remodeling, and I have and would recommend them to anyone.

Another great job by Andy.  My partner and I had to find a quick solution for enclosing a couple of exterior water heaters at my ancient property downtown.  It was affecting our ability to run the units for hot water and cooking.  Andy proposed a couple options and costs via text, came out a couple weeks earlier than his busy schedule would have otherwise permitted, reevaluated the proposed enclosures onsite, then provided refined recommendations.  It was all completed within a few days of contact.  Very pleased with the promptness, workmanship, and look.  Will rehire Old Reliable in the future.

I had them remodel 2 bathrooms and a bonus room in my home. The quality was better than I expected and the price was very reasonable. The best part was the communication through the whole process and considering the amount of work done, they kept the areas pretty clean. They even brought in a cleaning crew who touched up the whole house when done! Will use them for all projects.

Landon's eye for design and attention to detail helped me feel extremely confidant in the bathroom remodel he did for us. He gave excellent recommendations on finishes and pointed me in some different directions than I thought of initially. I'm very happy with the end result and recommend him without hesitation.

Tammi and Bill were definitely great to work with, Bill did a demolition and design of our new master bathroom.  Bill came up with ideas we never thought of but absolutely love, we feel like we are in a spa at a resort every time we step into our bathroom.  If you want someone who is a great craftsman, pleasant and professional to work with, and you can set your clock by him every morning then Bill and Tammi are the people to work with.

What a wonderful experience. Started with Mark our sales representative. Chris and his field crew. Every aspect of the process was seamless. I do have to give a shout out to three person team that came and did our install. They worked for three days straight getting our system installed. They were friendly, hard working, and took such pride in their work. They cleaned up everything everyday. Even went the extra mile for us and painted a small area of our house where my husband had a project he finished and had not yet painted it and while they were painting the pipes on our house went over and painted the one small area for us. I am so very glad we picked this company!

Firefly Electric did a EXCELLENT job of meeting our electrical needs! My husband began an electrical project that he could not finish. Ryan came out quick, assessed the situation and provided much appreciated feedback on what would be the best options for us. Ryan was friendly, professional and didn't try to upsell us. We will be using Firefly Electric from here on out!

We contracted with both Arizona Home Daylight and a roofing company to have 5 solar tubes and a new roof installed at the same time.

Arizona Home Daylight worked great with the roofing company. The project was completed on time and on budget. Arizona Home Daylight did a quality job with great attention to detail. I would recommend them to anyone. We love our new solar tubes. Scott, Scottsdale

John and his crew were the most honest and trustworthy contractors I have worked with and they do things right. His crew has been with him for several years and the owner, John was there throughout the entire install.

I had kicked around the idea of solar for about two years, but every sales guy I talked to was just that, a salesman. None of them felt genuine and every one of them made me feel like I was somehow going to get screwed in the end. One talked to me about leasing, which I just can't even comprehend the value aspect of that. After I stopped looking for several months, I talked with a neighbor who recently had solar installed. Compared to other neighbor's with solar, his looked the most aesthetically appeasing. He had nothing but praise for Black Platinum. He gave me Black Platinums contact info and I contacted John shortly after. John discussed his company, the way he works, and gave me a ballpark estimate of the costs and amount of electricity I could produce. Over the next couple of days, he sent me several quotes for different sized systems. I then sat on it for a couple of weeks while I explored the value proposition. Not once did I feel pressured by him as I did my own research. Once I figured out my funding, I had already known Black Platinum was the easy decision for me.

Although I signed the contract with Black Platinum in late summer/early fall, I wanted to hold off the project until the end of the year so I could recoup some of my cash outlay in only a couple of months with the tax rebate. I've heard stories about APS taking forever approving the connection agreement, but he assured me it was probable that it would be done by the end of the year. He had a good relationship with APS.

They started with the rail mounts at the end of November and the LG panels and Enphase microinverters mid -December. The project was completed on time and approved by APS by the end of the month, exactly as we expected. No anxiety on my part whatsoever.

Now I work close to he and my wife was home majority of the time during the install and I can't give enough praise about the crew and John. John always kept open communication with me via text/phone/email so I always knew the status of what was happening and the progress. Each one of his employees was easy going and fun to talk to. I felt comfortable providing them access to my garage while we were not there. John even slightly changed the design because he felt one section would be an eyesore while in the pool. Their install was clean and professional. Conduit to the breakers was run through the wall rather than outside. Microinverters are on each individual panel rather than one or two giant boxes mounted next to the breaker panel. It just looks professional. I watched another neighbor behind me go through an install with cheap looking panels installed by what looked like a bunch of high schoolers who walked all over the panels, conduit running down the outside of the wall... Total crap job. I could see footprints on their solar panels for months.

At the end, all broken roof tiles were replaced, the patch job on the drywall was perfectly matched, and we are generating electricity as expected. The app is pretty cool which shows my production and consumption, something which I am told is new from Enphase. I have nothing but good feelings about my experience with Black Platinum. I wish all contractors provided the same level of care and professionalism and managed my expectations as well as John and Black Platinum. It was truly a pleasure.

What could & should have been a great addition to home has been nothing but a complete & utter nightmare.  From the beginning this is the worst company- don't let the selling factor of we install & manage it fool you.   I regret nothing more than going with sunny & if I could redo I would 100x.   This is the most unorganized, chaotic & unprofessional group of people I have ever dealt with.
The ONLY saving grace was the salesperson Jason...but even he can do so much with helping at his level.   Worse part...I thought bringing my issues and concerns to the owner would make a difference & I guess not bc nothing but crickets from him too. When the salesperson is embarrassed about the way his own company has handled things...that says a lot. To sunny you are not a valued customer like they sell it.  Once they get your signature you are just another check & number to them.  No value at all.  Personally the entire office-- Taylor and Melanie should be fired. They have no idea what they are doing.
1.  Upon looking over the house & figuring out system nothing was mentioned about clearly trees on side of house.  It was once process started they let us know we need to remove trees--cost $250 to remove.  Doesn't include new plants    They did give a check for $300 & had this been only issue. Would have been thrilled
2.  When installing new electrical box the workers cut fiber optic line for cox internet and caused us to have no WiFi for almost 2 weeks   Their fix was again to give money for time wo internet.  Only person who was sincere in apology was salesperson. The office couldn't be bothered
3.  3 people would call about the same thing at all hours of the day--no inner office communication and no lack of organization to keep customer properly informed.  Over-communicated on useless info and then none on stuff that mattered like the process of when things would happen
4.  Specifically asked Taylor--acct manager of when install would happen & she said crew would arrive at 7am.  Crew arrived at 530am.  Loud and obnoxious yelling & screaming.  Not only waking up our house but most likely disturbing the neighborhood.  The workers were like frat boys throwing a party--again no sincere apology and back peddling from Taylor w excuses and lies about the early arrival.  
5.  Chad who came to turn on system & install inverters after city and aps approval said I'd get login info to see system on app in 24-48 hours.  Days go by & no word.  Reach out to office.  No word.  Finally Jason helped me get office attention & then 10 days later they realize inverter installed had been bad.    Had I not bothered them to get the info they were supposed to send on their own. They wouldn't have even known there was an issue
6. Melanie-customer service manager said it would be a week until it could replaced.  UNACCEPTABLE--after all the issues and the time we've wasted you are going to make me wait 7 days.   When I threatened to have someone put that day or remove system and/or have owner reach out.   Then Melanie offered to cut it from 7 days to 4 & send check for 1st payment.    This was the only time she was apologetic and gave me hope that they realized all their mess ups & would make it right moving forward
7.  FWD about 2 weeks later.  I have now had a virtual call w Michael to go over the system & the app & received the manual in mail via usb drive but still no "sorry 1st payment check" that had been confirmed by Melanie was sent out
8. Once again I am doing their job and follow up and it took about 18 hours for Melanie to respond back.  No apologies--" I will look into when I get in to office" 745am.  3 hours later she states that the check was sent-- talking about the check she sent 4 weeks prior for trees/WiFi.  Also states that check hadn't cleared yet & still no mention of the actual check I'm talking about.   I send her copies of check she is mistaken about; clearing on 9.1 & the check I am talking about is the one she said she would send on 9.8.  Few hours later she says that accountant had error & would have a check hand delivered next day.   So here are the issues with this one:
A. I had to follow up
B.  She didn't even know what check I was talking about and gave wrong info on the one she did think I was talking about
C. As customer service manager.  Why not go above and beyond and say "hey u know what we have dropped the ball so many times w this account let me put a calendar note to myself to follow up & make sure they got this last check after we replaced inverter.  After he's spoken to Michael & the app & system & just make sure there are no issues or questions."  Instead she's clueless to what I'm talking about.   Never once apologizes.   And I'm pretty sure what actually happened is that the forgot to get the check and mail it in the first place.  So lying to cover up
Sad we have to deal w them next 5/10/20 years.   Texts and emails to back up ALL of this.   So beware.  Will not refer EVER!

We just had our 3 bathrooms remodeled in our 21 year old house. The remodeled bathrooms are beautiful!!! I highly recommend  New Bath. It is a family owned and operated business. The owners, Jonathan and Jeremy Sands were wonderful to work with. The project came in on time and on budget. Their crews were professional and courteous. We are so pleased that we finally did this and found a great company to work with. We feel like we are in a new house with our beautiful new bathrooms!

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