Best Heating & Air Conditioning/HVAC in Arizona

I started going down the list of AC companies trying to find someone to help me out with a thermostat issue. I am so thankful I stumbled upon Joe. He was so kind to assist my dad and I in a pinch. He earned my business for any future AC issues and I will definitely be referring him out!

Spent over $5,000 for a new unit in 2012. When your warranty runs out they try to up sell you on expensive services that you do not need. I am not talking about cleaning the unit. Things that cost over $1,000. Switched to their head tech Luis, who failed to inform us that the insulation on our unit was bad. Contacted company and was told it isn't something they check when they do twice a year checkups which we pay a lot of money for. Come on really! The insulation is there for a reason. Are they ignoring this until something goes wrong and we have to pay money to fix something that should have  been brought to our attention sooner? I was told I would get a call from their service manager the next day. Three days later the guy calls a does nothing but make excuses. He says he will talk to his tech. Again this is their head tech who should have noticed the obvious problem. The reason I am so upset is we are trying to sell our house and the item came up in the inspection. Even the inspector questioned  why this was not called to our attention. We put our trust in him and we were wrong for doing so. If I were you I would stay away from this company. Once your warranty runs out I would not trust them anymore. Steve

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

They did a great job for me. He was so nice and walked me through everything. He even took video to show me what was happening in my attic.

My AC went out on Friday afternoon - I was able to get a hold of Mike very easily and thankfully he was able to schedule me in within a few hours.  Mike was professional, knowledgable and a genuinely nice guy.  He fixed my system without it costing me an arm and leg.  I highly recommend Mike for your AC issues.

The service technicians were quick to respond. They were professional and cost was very reasonable.  I was very pleased with their service, so I had them service my daughters A/C.  They found an issue caused by a previous company that was causing the A/C not to run efficiently.  It was corrected. I will definitely be using their services in the future.

James was very responsive from the beginning and was able to schedule a duct cleaning service fairly quickly after my house was painted fairly. Did a bunch of quote requests from Yelp and James' quote was the most reasonable.

The actual job was done on time and perfectly. Dustin and Chris the two technicians took care to not leave my house dusty after the cleaning and also took care to not damage or scratch my freshly painted walls and ceiling.

Remote diagnostics that were attached to my AC units showed me all the functions were within parameters and there was never an attempt to upsell anything.

We even get pictures of all the vents in all their gory details post job.

Our A/C stopped working, of course, in the middle of the summer.  I read the Yelp reviews and decided to give Alternative Air a call first to see if they could come out.  I was expecting to be told that we would have to wait a few days before someone could come out.  I was pleasantly surprised to be told that a technician would be over in about 40 minutes due to a cancellation.  The technician, Gage, arrived within the promised timeframe.  Gage was courteous and helpful.  He quickly diagnosed the problem and replaced the part and was all done within a half hour of arriving.  I have never had issues with an A/C unit before so I'm not sure what everything costs but I did pay less than I expected.  I would definitely recommend them and will call them again for any A/C issues.

Had an appointment scheduled, talked on the phone, received email confirming appointment for 10-11am.
Then no show, no call- wow!
Disappointing that you would waste a possible client day and lack professionalism .

After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix.  Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.

Called them back to do maintenance on the second AC of the house - just as amazing service!
10/10 will recommend!

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

How lucky we are to have Gerald and his company in the valley. His team was professional, clean, communicative and has manners. They respect your property. And what a beautiful piece of Trane equipment! Gerald goes above and beyond and is very reasonably priced! Thank you Gerald!!

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

We needed to have our units tuned up and decided to use Kyle after some research. First, we love the fact that Kyle supports our military, first responders and Police. Second, he was very professional and very straightforward. There is no trying to sell you extra anything! Any and all questions I had for him he was able to answer and explain so I understood. He was a little late which was fine because he did call to let me know (15 minutes late maybe). Once he arrived, he introduced himself and I reiterated what we were looking to have done and for his opinion on any other issues that may arise. Kyle went straight to work, and fortunately for us, he did not see any other issues (phew). He is a small company but we felt he was truly honest, he knew what he was doing and he will not try and sell you something you don't want or need. We will be using him again for our next tune up and when we replace our units, he will be the one we go to. Thank you so much Kyle Wilson for your honesty and exemplary work.

Called last week to schedule a Clean and Check. I can't tell you if Ryan or Bryan came today. Bryan told me Ryan was coming but y husband thought he introduced himself as Bryan. No matter really. He expedited the inspection with plenty of information along the way. He said our system was working as it should and the cost met the quote.
We were very satisfied with the service and will call them if we have any issues. He commended the brand of system we had and how it was installed.

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