Best Heating & Air Conditioning/HVAC in Arizona

Joseph was sourced by my landlord to troubleshoot/service our AC unit that went out in the middle of July in Phoenix. Joseph made sure to come as soon as he could on the same day. He was completely competent, energetic and efficient. He figured out it was the fan blade motor that had given out and he got it repaired fast. He also gave us several tips to improve our AC air circulation, reduce the strain on the motor and to help it cool down faster. All-in-all, I was completely impressed with Joseph's energy, knowledge and expertise and I will directly go to him for any AC problem in the future.

Cool Touch installed my rooftop A/C in 2009.  Don't remember why I picked them, but I'm glad I did. And when the time comes to replace the one I have, they will be the company I give my business to. Everyone that I've dealt with has been competent and friendly, from the person that answers the phone or responds to my email, to the service manager and everyone in between.  I've had service techs go that extra mile and the service manager take the side of the customer when things fell in that gray area.  They always show up on time and practised great social responsibility (wearing a face mask and shoe covers) during the COVID-19 pandemic.  Thanks to all at Cool Touch, I appreciate you all.

We found mold under some crumbling paint while prepping to paint a bedroom. Wanted to have someone come out and fix as we know how dangerous mold can be. Kyle came out, was extremely informative and alleviated our worries in terms of what needed to be done. Did not try to oversell or do unnecessary work. I would definitely use this company in the future and recommend to others.

Needed help with our central air. Derek responded to my Yelp request right away. He got here quickly even before his ETA and was able to assess the situation and help resolve it the same day. He also provided more solutions and ways to improve air later on as needed. He was kind and understanding of my concerns. Would definitely recommend!

Our A/C quit and I found the great reviews for Cooler Tymes and gave Mike a call. He got me in the same day and was a pleasure to work with.

I was nervous that my wife was going to be home dealing with an A/C guy since I couldn't be there. I was afraid she was going to be told all kinds of things she didn't need. Mike diagnosed the problem and fixed it quickly. He even gave my wife some training to help the system run better.

He did a great job at a fair price and even called the following day to make sure everything was working as it should.

Highly recommend Mike and Cooler Tymes.

Highly recommended! The owner Raul is extremely knowledgeable and honest. He showed up as scheduled and ready to get the job done. I hired him after I hired another AC person who was trying to rip me off or did not know much about AC.

My house is now cooling and staying cold. And he was affordable!

Justin arrived on time, at the very beginning of the estimated time window. He knew exactly what the issue was and how to fix it. He was courteous and professional and fixed everything on the first visit. He also knew the correct trip fee as per our home warranty. I would definitely use them again should the need arise.

Alternative Air Heating and Cooling has been our AC/Heater repair company since 2007. One of our AC units went down last week (one of the hottest days of the year), so I called them Saturday night and tech Gage came out the next day on time, as promised, and fixed the AC unit.

Got nothing bad to say about them. They are an honest, fair and a local  company. Next time you have issues with your heating or cooling, give Avnel and his guys a call.

Hottest week of the summer and this is when my upstairs A/C unit goes out. I tried calling a couple of other companies and they were not able to come till tomorrow. I remembered getting a flyer in my valpak with some A/C companies and decided to try calling Baker. He answered and said he could be their in a couple of hours.

He showed up as promised and went straight to work. Figured out the problem, had the part and completed the work in under an hour. My A/C is back up,  working and I think the upstairs will be a good temp for us to all sleep good tonight.

Thanks Ken.

After being unhappy with our HVAC Service Company, I tried Mountainside Air in Phoenix.  Steve came out this morning at the time they said they would be here, I couldn't be more pleased with his professionalism and knowledge. He was great, on top of that they are very nice people that provide great customer service. I highly recommend this Company.

During the most recent heat wave, my upstairs AC unit started making loud noises one morning and would not cool. I then reached out to about 10 companies on Yelp and understandably the earliest appointment I could make would be for three to four days (!) later. I was also informed that there would usually be a fee just for the visit.

As I was debating my next steps, I suddenly remembered Pineapple Air Heating & Cooling from a few weeks prior. I saw one of their colorful vans parked near a Home Depot and remembered the giant pineapple marketing. I decided to google the company and thought what the heck and called them up for their availability. I am so glad I did because their service was great.

As luck would have it, John, the owner, picked up my call and despite having the day booked, he made time to see my unit later that day. He also did not charge any inspection fees, which was a pleasant surprise.

Our experience with John was great - he was a professional and had a good sense of humor. After he finished his inspection, he told us what was needed to repair our unit. We instructed him to order to the part, which took a couple of days to arrive.

While the part was in transit, John gave us status updates. When the part finally arrived, John came back to our home and worked tirelessly to make sure we had a unit that cooled.

To wrap up my review, I know that when my AC needs some TLC in the future, my only call will go to Pineapple.

Good communication and professional. Wore his mask the entire time which I very much appreciated due to high risk children in the home. He was honest and straightforward with no pressure. Pricing was very reasonable. Definitely be using him for any future AC emergencies or needs.

Excellent timely service in every respect.  Staff and crew very professional.  Took time to explain what they were doing.  Highly recommend and would use them again in future.

Spoke with the owner on the phone. We are another business and need some on going thermostat installs. Gerald was straight forward and polite and said we wouldn't be a good fit. But good dude and would call him for other work and didn't waste a bunch of my time.

Great Company!  Came out quickly and was very fair Pricing and great communication.   Did a tune up on our unit!

Kyle was very friendly and professional.  He found an issue we had and let us know it could still be covered under our builder warranty, which I wasn't aware of.  Very honest.  Sadly a lot of companies attempt to nickel and dime, that definitely was not the case with Kyle. He addressed what needed to be addressed and saved us some money with warranty information.  We will definitely use his services in the future

Absolutely would recommend this company. We had noticed our AC was blowing warmer than usual and taking a really long time to cool the house in March. Got Sorensen out within a day or two and he came out and looked everything over and explained everything as he went. Found out we had a hole in the coil that was leaking coolant (he found out we had NO coolant left). He gave us several options: fix it now, do a quick fix and see if it works, or patch. He explained the pros and cons of each option and the approximate cost of each option. We opted to do a quick fix and find the money to replace the coil in a few months. The manufacturer (which our contractor chose, and had nothing to do with Sorensen) was really difficult to deal with and kept delaying but Sorensen kept me in the loop and let me know as soon as it was in. Even with a major issue from the initial installation (again, our contractor's issue!!!), he was extremely friendly and efficient. This company definitely knows their field, and it was great to get a better understanding of how our AC works and what could go wrong. It is so difficult to find a good company you can trust, especially in the middle of summer here in Phoenix, but this company totally fits the bill. I will absolutely be using them in the future and I highly recommend them to anyone looking!

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