Best Heating & Air Conditioning/HVAC in Arizona

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Derek & his team are very knowable & able to diagnose issues that other HVAC techs have a hard time with. He has worked on several projects for me and has always done a fantastic job. I find Diamond Mechanical to be a very good HVAC contractor and recommend them to all of my clients.

Honest and very professional... Found myself a permanent a/c guy to take care of all my a/c repairs. Bills a/c was more than fair and very good at there trade.  after the other company less than professional services.  Bills is a go to for a/c heating repairs.

I am so happy with the service I received from Sammy at Total Care Heating and Cooling today. We had a torn air duct in our attic and he quickly taped it up and recommended we replace it down the line (which we figured anyway). Instead of trying to upsell me or strongly push replacing it right away, he was honest with me and let me make the decision for myself. We will be calling Sammy again in the future for any other hvac work!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

I requested a quote and within 10 minutes received a quote.  I asked when the earliest I could schedule a tech to my house and Brett, the owner, had his tech out the same day.  I was pleasantly surprised they could squeeze me in so quickly especially on a Friday leading into a holiday weekend.  The tech was professional, called 30 min in advance, completed the job thoroughly and was done for the quoted range in price.  I am impressed with the service I received today and would highly recommend them.

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

My AC went out called Scott's AC at 10:00 pm he was at my house by 11:00 pm diagnosed the problem explained it to me step by step and was fixed and done by 11:30 pm always Excellent Service they have done work for other Family members and it has always been Great I would highly recommend and he won't break your wallet

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Our A/C Compressor went out. Our home warranty company sent us another vendor. Thy said the compressor was shot but convinced my wife to replace the entire 25 year old unit (outside of the warranty coverage). A few month later the original thermostat needed replacing. The other vendor wanted to charge $225 (even though they should have replaced it as part of replacing the A/C, and even then should not have charged us more than the $75 service charge had we called the warranty plan to do it. So we said no thanks, called the warranty plan, and they assigned Heat Slayer. They accepted that I told them the thermostat needed to be replaced and brought one with them and installed it in 30 minutes (I feared they'd first need the warranty company to approve their assessment, but no, they treated it as a done deal). Heat Slayer was excellent and I'd never hesitate to use them again.

I highly recommend this company. Thad answers the phone and responds immediately. He provides excellent customer service and a very fair price. Our home has two AC units. One broke down last summer and he handled everything within the same day. This year the second one broke down and he handled it just as quickly as last year. He tells you what to expect and sticks to his quotes. You don't get the runaround or told one price and then pay two times more. We love him!

Can't say enough about the service and response time! We called and spoke to Tiffany and she was wonderful! Our air died 3 hours before our home sale inspection! They were able to come out and fix the issues with time to spare. Also their annual inspection is comprehensive and detailed unlike Parker and Sons.

Don't hire this company! They only care for money not quality or service. Tried to speak with the owner after the manager told me she had to speak with him to make decisions. Obviously they care little about problem solving

A phone salesman called me and offered a safety check, and I took them up on it.  The technician arrived and proceeded to do the check.  I was told there was a leak, that R-22 was illegal starting next year and all systems using it would need to be replaced, and that I needed two new air exchange units.  Timothy, the technician, got his supervisor, Chad, on the phone and Chad proceeded to try to sell me the two units saying I had just hours of life left on this system.  I told them I wanted to consider for a day and the super high pressure continued.  At that point I did cave to the pressure but then changed my mind again and told them I did not qualify for the financing.  Timothy packed up and left and shortly after I noticed that the AC upstairs was not working.  I scheduled a second opinion with Parker & Sons, (you'll find my highly favorable review on their page) but sadly he could not get to us for a few days.  So we went several days with no AC upstairs only to discover when Richard from P&S came out that Timothy had disconnected the wires to make the system not work.  Richard reconnected everything and the AC worked fine.  He did all system tests and determined that the things I had been told by this unscrupulous company were not true.  R-22 is being phased out next year and it will get more expensive to replace as supplies go down and no new is made, but systems using it do not HAVE to be replaced.  If the system does have a  leak, it is so small that the pressure from last year to this year is virtually the same.  And, finally, I was told I had just hours of life left in my system, with the second opinion stating I had years left.  Whatever name this unscrupulous company is going by, Fountain Hills Air Conditioning, or FH, save yourself and call somebody else.

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