Best Heating & Air Conditioning/HVAC in Arizona

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

Honest and very professional... Found myself a permanent a/c guy to take care of all my a/c repairs. Bills a/c was more than fair and very good at there trade.  after the other company less than professional services.  Bills is a go to for a/c heating repairs.

Honesty, integrity and reliability. I contacted Sammy with Total Care Heating and Cooling due to a friend recommending him for a quote to replace my A/C unit and Furnace that went out in August.  They came out the same day and beat everyone's price with the top brand product I wanted and next day installation. Their communication was impeccable!  It was installed the next day as promised and my family didn't have to go another August day without A/C.  I will never use anyone else for my air conditioning needs. Thanks Sammy!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

I had 3 companies literally drop me and say they were not able to fix my a/c. It was too difficult of a job. For the record it's summer in Arizona and the inside of my house was 97degrees. All of the other companies said it would just be a disaster and they would have to cut numerous holes in the walls just to get to the a/c.
Kilter showed up, let us know we were basically the home no one wanted to do because the job was incredibly difficult but despite that, they would fix it. A part needed to be ordered so in the meantime our a/c was bandaided (you know, so we wouldn't be living in an oven) once the part arrived, they showed up with an army of three and fixed everything in a manner that was fast, efficient, and aesthetically pleasing. Like I said, We were told by a few other companies there would be holes all over the place but Kilter honestly made it look like they weren't even here.

Im seriously so happy and so grateful for this company. they really did and incredible job and were fast, honest, and it felt like they were really there to help us. I'm very happy with their service and I'm currently drawing a blank on the gentleman's name who basically saved the day(facepalm). Either way, highly recommend

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

Condescending and rude. Wouldn't listen long enough to understand what is going on, before telling us what he thinks we are doing wrong, so they never fixed the real problem. I will never call them again.

I've been extremely happy, using Top Gear cooling and heating. It is so hard to find an HVAC company that is 1) honest. I've had So many bad experiences throughout the years with crooks before I found Chase (owner of Top Gear Cooling & Heating ) 2) professional, high quality workmanship  3) On time 4) all at a fair price.   When I first met Chase, it was because I hired him to fix a botched job that another HVAC contractor messed up all the duck work in the installation of my custom home. Chase came out and fix the problems right away. Been using him ever since.

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

I've had such a good experience with Emery Cooling, Heating, and Solar, I feel it's important to share my experience with a top-notch contractor.  Generally, I'm not a person who does online reviews of construction or service jobs.  With that said, I waited for a couple of weeks after the installation to make sure everything was still a quality, top-tier job.  Spoiler alert:  It absolutely IS a top tier company with the highest quality of customer service I've encountered since moving to AZ.

TLDR; Emery Cooling, Heating and Solar is, hands down, the best company I've hired in Arizona for the past 12 years.

Please note:  I have posted this same review on Google.  I am still not a robot.

A quick summary of my experience from January to mid-February 2023...  When I filled out the online form for HVAC companies, I knew there would be a lot of responses to sort through.  What I didn't expect was a written response generated in the first 4 minutes followed by a phone call from the owner of the company, Richard Emery.  On that call, Richard carefully listened to my situation, evaluated a course of action and was able to have a recommendation based on ALL OF THE FACTS.  

I've been employed in construction, off and on, for almost 40 years.  There's something profound about helping someone solve a real-world problem and providing a real-world solution, at a fair price, on time, at budget, both quickly and professionally.  Richard and his crew are very good at their job.

After working the trades for nearly 20 years, Richard Emery started his own company and has hired an impressive group of people with a wide range of experience spanning several different areas of construction trades.  He told me one of the reasons he started Emery Cooling, Heating, and Solar was because he was sick of seeing people not getting a company that was reliable and fairly priced.

I was astounded to discover how knowledgeable his guys are - not just in HVAC, but in nearly every trade needed to pull off a major installation for the customer.  I suspect his company can run sewers-to-solar and everything in between.  That's a rare quality for an experienced contractor in Arizona.  The fact that he has an agreement with a financing company for big ticket items sealed the deal on affordable price and great value.

Richard worked with me to find the absolute best option for my needs.  He listens carefully to the customer and provides a detailed proposal covering all of the individual aspects of the job.  If the quote isn't quite correct, he fixes it -- right then, right now.  

Many contractors will tell you Customer Service is number one.  That sounds good, but Emery Heating, Cooling and Solar LLC isn't most contractors.  He and his crew will work as long as it takes, even if it means showing up on days and times most convenient for his customers.  Other companies don't usually make accommodations for installation and repair.  Richard Emery absolutely does.  The owner of the company shows up and works alongside his team.  The owner of the company gets his hands dirty to make sure the job is done correctly.  

In my particular experience, there was one little thing I wanted done which I didn't notice, and that I missed on the final walkthrough.  I sent a message to the company asking if this one thing had been done.  Richard responded almost immediately.  Within 15 minutes after the call, someone was at my house and fixed the issue.  It was after 7:00pm.  It was dark.  It required a ladder and flashlight.  20 minutes after my call, it was also DONE.

Earlier, I started this review saying I never give online reviews.  I expect professionals to do professional work.  I've been disappointed by other companies.  I've fought with contractors to fulfill the scope of work which was IN WRITING on the contract.  That fight didn't, and I suspect Wouldn't, happen with this company.  I'm beyond impressed.  I couldn't be happier about our family's decision to hire Emery Cooling, Heating, and Solar.

I have two last words to finalize this long review:

HIRE THEM.

Richard from heat Slayer hvac did an awesome job installing our brand new air conditioner on the condo roof . It was a pleasure doing business with Richard . Richard is a top notch very professional contractor . Great job !

Thad Guisbert from Affordable Air and Repair was highly recommended by one of our friends.  He arrived promptly to our home, answered all our questions and confirmed we did not need an upgraded part another a/c company suggested we purchase.  Will definitely call him again when we need service.

We needed a new air conditioner as ours was dead. Air Now rep came out in a timely manner. He was very polite and knowledgable. He said he could not repair the old ac unit and physically showed us and explained why it could not be fixed. He said he would have the office send over a quote for a new one. In less than 2 hours we received by email a very specific quote sheet with several options. They guided us into the best option for us. As well, they had many incentives which brought down the price. The office staff, technicians and every one we dealt with at Air Now were professional and very friendly. We will be using Air Now exclusively moving forward.

Lisa and Frank

Just had work done on heater. Transformer needed replaced. Work was done without any estimate and bill presented for $447. Called to ask for breakdown on cost and was told service call waived but, we charge flat rate. No apologies for what seems to be overpriced. Hardline customer service- not a friendly conversation. Bottom line- if you do business with these folks, get an estimate up front before work is done and avoid  being surprised by expensive unitemized bill in the end. Not pleased with interaction and condescending customer representative.

Worst company in the world. Had them install a new unit and they replaced it twice . Didn't apologize just made excuses about You know parts go bad sometimes They had to come out 10 times before they got it right , YES 10 times and have the receipts to prove it.  They came out for almost a year  before they got it right. Replaced 2 units. No refund no discount. They won't even come back to service the unit anymore , they   will not talk to me. So no warranty , No customer Service . Terrible.

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