Best Heating & Air Conditioning/HVAC in Arizona

Jerry the owner is one of the best in this market. He is fast responder, friendly, knowledgeable and fair.. I've lost my roof A/C in the middle of August heat wave of 110-115 temperature. Jerry did diagnose the problem, initiated a plan, got the parts and fixed it. All done fast and professional. High five to you Jerry, please keep up the good work. I highly 100% recommend his company to friends, families and neighbors. Call him if your AC fails, you'll be happy

Full disclosure here, I have not had any HVAC work done by this company. However, I've just completed a business transaction with Derek. This young man impressed the heck outa me. He did what he said he would do, was honest, and concerned for my welfare as well in addition to being responsible and respectful.

I have worked with Bill and Todd for several years now. They have always been incredibly reliable, fast, friendly, and fair! AC issues are never fun but having someone I can trust to take care of the issues is a huge relief. I highly recommend this company!!

My air conditioner went out tonight and with every other place closed or charging crazy fees for after hours visits, Sammy not only answered the phone he showed up within the hour! He diagnosed the issue, gave us a very fair price and fixed it same night. Sammy is probably the kindest most respectful service man I've ever met. I won't go anywhere else in the future!

Just now Innovative Air Tech Garrett came to my home and did annual springtime maintenance on my home unit, and on the ductless splitter unit Innovative Air founder & owner Julius installed years ago on my guest house in the back yard.  

Garrett was professional and knowledgeable and completed all the work in this one call.  He made a minor correction that could have been a major problem in the weeks to come.

People like Garrett are the reason I recommend Innovative Air  Conditioning & Heating to colleagues.  Everyone at the company is great too, particularly Karen, who manages the office.  And with preventive maintenance like today I can rest easy for the coming summer

Our heat went out on one of the rare days when temperatures went to freezing in Sun Lakes and Kilter Mechanical came out the same day even though it was after dark and took care of our issue. I highly recommend them!!!

I used Popeye's Air last summer to service and repair my 2 units. Our units are older builder grade that came with the home. Jorge, the owner, explained how newer units would be beneficial but fixed our old ones with no problem.  It's heating up again here In Arizona and his repairs lasted all of last summer and this one.  He is very personable and gracious. He didn't overcharge. He is honest and we'll definitely be calling him again for repair or service or if we buy new units :)
Thank you, The McDonald Family

Our AC decided to die on a hot summer day last week, and I was looking for someone local who could take care of it same day as we have pets, and it was getting to 94 degrees inside the house.

I called and the lady on the phone was very professional. She had Scott call me and he came out within just a few hours.

Turns out, it was a bad motor (something I suspected based on the noise it was making and the fact that the fan stopped spinning on the AC unit itself), which he replaced and warrantied for a year parts and labor included.

The AC works great, the house cooled off by late afternoon, and all is well. I would call again for service, but I hope I don't need it.

Chase (the owner) is truly a professional.  He responds quickly and gets the job done very well, timely and at a reasonable cost. He has always taken excellent care of our HVAC.  I highly recommend Top Gear to anyone needing scheduled maintenance, repairs, or a new heating and/or cooling unit!

After returning from Vacationing abroad. Came home to 100+ degree weather. Reached out to Alexis at Royalty Air, and to my surprise, set me up with a same day visit to check out my lower floor Ac unit. Unfortunately the compressor did not hold up. (Was an older unit) Alexis ordered me a new one. By the very next day he arrived and set it up. Top notch service all around. I will recommend Royalty Air to my friends and family.

Great team - honest, no BS great service. Substantially less expensive than most, highly recommended.

Had great service from Heat Slayer last month. We had purchased a home warranty when we bought the house    and our a/c started acting up. The warranty company assigned Heat Slayer to repair it.
He was very prompt, kept us informed on repairs etc;
We had him work up an estimate for some duct work for the back bedrooms which turned out better than expected and at a very reasonable cost, he also serviced all of the HVAC system.
We will definitely use him for our annual maintenance

Worked with Thad. Very nice gentleman, not out to sell anything, just to do his job. Had a job quoted at well over $3000 by Sterling Services (horrible company, both their plumber and A/C guy were incompetent and very rude) and Thad got it done for $775. For the price that Sterling was going to charge us, we almost could have replaced the entire A/C unit. Thad got in and out within a few hours. Repaired the same day and was extremely respectful. I would (and will) recommend him to anyone!

My experience is Air Now is a rip off.  I was told I had a leak in my coil and yet the technician couldn't demonstrate it to me and the quote I got to repair it was $700.00 over other quotes I received.  I would not recommend using this company.

Just had work done on heater. Transformer needed replaced. Work was done without any estimate and bill presented for $447. Called to ask for breakdown on cost and was told service call waived but, we charge flat rate. No apologies for what seems to be overpriced. Hardline customer service- not a friendly conversation. Bottom line- if you do business with these folks, get an estimate up front before work is done and avoid  being surprised by expensive unitemized bill in the end. Not pleased with interaction and condescending customer representative.

If there was a no star, they would have earned it.  The call started with them promising me a call within 30 minutes of arrival.  I had asked for that due to an appointment.  Lo and behold, my wife calls me and states that they have looked at the thermostat that my son had put in for me and it was not functioning, the real reason for my call to have them come out.  She tells me that they had to call a supervisor in and they found that the furnace igniter was bad and needed to be replaced and that the thermostat was the wrong one.  Fortunately we rent so she told them that she would have to contact the landlord.  For this she paid them $225.  When the landlord sent a AC gentleman, I was home and within 20 minutes told us that there was no issue with the igniter and he fixed the mistakes (incorrect wiring by Fountain Hills Air) that they had made while assuming that it was the wrong thermostat.  The cost to repair what they assumed was the wrong thermostat was $150.  
My phone call the following morning was going well as I was passed to the operations manager.  He then told me that they never said the igniter was bad.  I asked him if my wife was a liar.  He insisted that they never stated that the igniter needed to be replaced.  At that point I told him that the choice was to not dispute the charge that I had put a dispute in and also that I wanted the $150 to fix what they had done to the thermostat. When he said no, I told him that I would report him to the BBB and that I would also write a letter to the FH Times.  He did not care so I hung up.
To me this was a typical bait and switch.  I have since learned that this is a common practice from this company  Do NOT use them.

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