Best Heating & Air Conditioning/HVAC in Arizona

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Nothing but quality service and advice from Chad,who along with his wife Nicole,own Paragon Service Pros. Currently have a service contact with Paragon,that is not only a good value and piece of mind but also offers some discounts as well. Recently had him and his team perform a HVAC duct cleaning,along with the clothes dryer duct cleaning,on our home. A nice difference in the air quality in our house. On time arrival,professional appearance and timely competition of service round out our experience with Chad at Paragon Service Pros.

Aire Serv is the single best A/C repair and maintenance company in the Valley of the SUN!  The outside temperature is over  100 degrees for more than 5 consecutive months every single year!  Seriously, you cannot even imagine how fantastic a company has to be to consistently be the BEST at cooling your home and office under these conditions.

I cant say enough of wonderful overall experience with this company!!!  Got so lucky to be referred to AZ Perfect Comfort by my  Home Warranty.
Starting with Susan, who is very kind, polite and detailed... Phone is answered every time I called almost on the second ring.
Fred  also provided detailed information, ihe was kind and detailed about how everything works.
And now last but not least: Repair Technician Julio provided outstanding service. A+++. Arrived few minutes earlier then scheduled, very polite and customer service oriented. Very knowledgeable  and did fantastic job.
Highly Highly recommended...

We were in a bind and they came thru. Benny was honest and helpful. Would recommend, thank you!

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

Williams handy man Billy will definitely be able to assist with any project you have. Very professional and takes pride in the work provided. Since I found him on Yelp ive hired him to do many projects (ceiling tv mounts, patio curtains, mirror hanging, etc)

Ray and the 911 Air team were awesome. They just recently installed 2 Goodman units at my residence. They were professional, on time, and finished the job in 1 day! I was amazed. I have utilized 911 Air in the past and have had excellent service. You can rest safe knowing they are honest and fair and I wouldn't use anyone but them. I am also a former AC technician so I know what good AC service is.

Our AC unit broke in the middle of the night. I called every 24/7 AC repair place I could find, and Cactus Valley was the first to respond to me and able to come out that morning. The tech was very helpful in explaining what was going on and what needed to be done, very professional. I will be calling them for all AC needs!!

I moved into my home in 2020, new AC units were installed by Mike before I purchased it the home. Yesterday, the upstairs unit started blowing hot air. I called Mike yesterday and explained the issue, he stopped by this morning, switched out the part and in about 5 mins had it up and running. He didn't charge me anything (the part was covered under warranty) even though I had never met him before! Now that's customer service! Thank you for being fair! That's how you build a business. I will remember this for any future ac needs. Thank You!

Gab and Hector from Clark Heating & Cooling came out to replace the motor, fan, and a number of other parts in our extremely noisy room air conditioner/heater unit. They were very diligent, caring, friendly, and hard-working. We noticed how skillfully they worked together as a team. They wouldn't leave until they checked everything was running pristinely on the unit in the room and the condenser unit outdoors. You will be in great hands if you call Clark Heating & Cooling for your AC/Heating needs... be it for repairs or a new units.

I do not recommend anyone hire Joe for tile work, or anything else for that matter. I reached out at the beginning of June to have him demo and re-tile two bathroom showers and initially, Joe was very responsive. I chose him because he had photos of a previous tile job he had done. He sent me a quote and told me it would take 2-3 days per bathroom from start to finish. He came out the first day and removed the tile, and then found that the original tile was put up on drywall. As we decided to put in cement board, he told me it would take an extra day per bathroom. I offered to buy the backerboard, he said not to worry about it.

First day was demo. Second day was 5 days later due to his family emergency, and he put in the backerboard and shower valve. Day 3 (a week after starting) he started to put up tile and wasn't able to finish, so he came back the next day. Took 4 days just to get the tile up (no grout), at which point I was able to get a good look at his work.

He had left tile spacers in from Day 3 (should have been removed after 20-30 min). If I hadn't removed them, they'd have been left in over the weekend. Most of them were stuck and broke off. There was also a dent in my tub and adhesive all over it. When I texted him about it, he said I could clean the adhesive with a sponge and regarding the damage to the tub that happened when I did the demo. No apology or offer to fix it.

I then noticed that one of the walls wasn't level. Several of the tiles were out of place, one had a corner popping out. None of the grout lines were even. There was a huge gap between where the tile ended and where the drywall began. When I texted him regarding the wall not being level, he took two days to respond. When I sent a follow up text after not hearing back, he said he could take out and replace the tiles but could not fix the wall not being level.

I then had two separate contractors come out to assess it and both said it was the worst work they'd ever seen. They confirmed that the wall should not have been tiled until it was level, and that they could definitely level it but the whole shower would have to be ripped out and started over. Additionally, now the tub needs to be replaced as Joe damaged it during the demo.

I reached back out to him with this information and apart from saying sorry for the inconvenience he did not take any responsibility for not only the terrible work, but the damage he caused. I sent two additional texts and he completely ignored both. He has refused to refund my deposit or fix the work (beyond replacing a couple of tile, which is a complete waste of time). So now it has been two weeks, I still don't have a functional shower, and I am now out $2,000 between the deposit and the tile and tub. Unacceptable.

This company is the best!!! We moved into an old home that needed a complete remodel but we had to live in it during the process.  There was no heat or air conditioning in the home.  North Mechanical was the only HVAC company in Payson that would work with us through the process, installing the system so we had heat and cool, and then completing the installation in stages as we progress with the remodeling.  Great company, friendly, understanding, prompt, efficient, fair pricing.

BEWARE!!! I had this company come out to service my AC unit which, although older, WAS WORKING PERFECTLY BEFORE THEY CAME OVER. I just wanted to have it serviced before summer hit. Well, the guy came out and showed me photos of everything that needed fixing. Then their technicians proceeded to vandalize my AC unit. I called the company, never got a call back, and their employee said the owner, Carl Weaver, E. Thunderbird Rd Suite 731, Phoenix, said they wouldn't fix it unless I paid for the needed parts (over $2000).
This company baits people through an ad for cheap AC tuning, then they drum up further business for themselves after their technicians purposely break things on the unit.
They may end up in court with me.
My advice--- get a reputable company. They may charge more for a service call, but they won't vandalize your ac which will end up costing you lots more.
I'm having heart problems, and my blood pressure went waaaay up and pulse over 145 because of this company. I'm 68 and sure don't need this nonsense. This company is willing to take advantage of a 68 year old woman because of greed.
Two days later.... my home warranty serviceman came out. I happen to have a company which services the homes they insure (I just found out--Broward's). Their technician went up on the roof and took a video (too large to upload), but found out that Merlin's technician CUT THE WIRE TO MY AC MOTOR!!! This is vandalism. I have called the police. I have uploaded my home warranty receipt showing that the wire was cut.
In addition, they did something to my contactor. It was not broken before they came over as the unit was not running while in off position. But after they left it was.
Merlin's technicians actually vandalised my AC unit.

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