Best Heating & Air Conditioning/HVAC in Arizona

These guys are great!  No hassle.  Low charge for service calls - I forget if it is $40 or $60, but either way, it's a good deal for an honest diagnosis.

Nothing but quality service and advice from Chad,who along with his wife Nicole,own Paragon Service Pros. Currently have a service contact with Paragon,that is not only a good value and piece of mind but also offers some discounts as well. Recently had him and his team perform a HVAC duct cleaning,along with the clothes dryer duct cleaning,on our home. A nice difference in the air quality in our house. On time arrival,professional appearance and timely competition of service round out our experience with Chad at Paragon Service Pros.

As a Real Estate agent for almost 40 years I've used several AC companies over the years.  But now I think I found my favorite go to for AC service!   Honest and fair!

First let me start with the customer service...top notch the entire time! From setting the appointment to confirming the appointment to the arrival of the technician, their process is extremely professional. I was in the process of selling my condo and the buyers realtor wanted me to add a $750 allowance for an issue the inspector flagged. I called AZ Perfect Comfort and the repair was an easy fix that saved me over $600. Honesty and integrity are the name of the game with this company.

Benny and Alfred arrive on time and complete the job efficiently. They are kind, understanding, and very skilled. I've used them a couple of times. Highly recommend.

Trae and Mark did a fantastic job replacing our 4 ton unit located on our roof.  They were prompt and professional.  Mark set the expectation and both he and Trae more than delivered.  On top of that, their prices were very competetive!!  We HIGHLY recommend Top Tier to anyone in the market for a new AC/heat pump.

We had to have some lights replaced at our business. They were reasonable and quick to get our estimate. Also did a good job communicating when they were able to get the replacements and scheduling the install. We had a couple of hiccups along the way, but they were great to work with.

Ray replaced the AC unit at the home where I am currently living.  He and his crew did a great job!  Ray kept in touch with me throughout the entire process, and had it fixed fast!  He also installed a programmable thermostat, set up the schedule for me, and explained how everything worked, inside and out. The price was excellent, the service was professional, and everything was done on time.  The best part is, I just got my first electric bill since the replacement, and it was $82 less than the month before!  I would not hesitate to recommend 911 Air Repair for any product or service you might need!

Just had a tech out this morning to inspect our fan that wasn't working. He was very professional and polite explained exactly what was going on. He gave me a quote and didn't pressure me to get the service. Will definitely be back to using Cactus Valley in the future.

Fantastic service.  I contacted Mike to come take a look at my unit.  He was in the area doing another service call and made a pit stop at my home and got me squared away!

Ivan of Clark Heating and Cooling was superb! He diagnosed the problem and fixed it as quickly as he could, delayed only by bad weather.
Ivan was able to complete the repair at 1/3 the cost of our first HVAC company that was recommended by our home warranty people, and that's a different story...

I do not recommend anyone hire Joe for tile work, or anything else for that matter. I reached out at the beginning of June to have him demo and re-tile two bathroom showers and initially, Joe was very responsive. I chose him because he had photos of a previous tile job he had done. He sent me a quote and told me it would take 2-3 days per bathroom from start to finish. He came out the first day and removed the tile, and then found that the original tile was put up on drywall. As we decided to put in cement board, he told me it would take an extra day per bathroom. I offered to buy the backerboard, he said not to worry about it.

First day was demo. Second day was 5 days later due to his family emergency, and he put in the backerboard and shower valve. Day 3 (a week after starting) he started to put up tile and wasn't able to finish, so he came back the next day. Took 4 days just to get the tile up (no grout), at which point I was able to get a good look at his work.

He had left tile spacers in from Day 3 (should have been removed after 20-30 min). If I hadn't removed them, they'd have been left in over the weekend. Most of them were stuck and broke off. There was also a dent in my tub and adhesive all over it. When I texted him about it, he said I could clean the adhesive with a sponge and regarding the damage to the tub that happened when I did the demo. No apology or offer to fix it.

I then noticed that one of the walls wasn't level. Several of the tiles were out of place, one had a corner popping out. None of the grout lines were even. There was a huge gap between where the tile ended and where the drywall began. When I texted him regarding the wall not being level, he took two days to respond. When I sent a follow up text after not hearing back, he said he could take out and replace the tiles but could not fix the wall not being level.

I then had two separate contractors come out to assess it and both said it was the worst work they'd ever seen. They confirmed that the wall should not have been tiled until it was level, and that they could definitely level it but the whole shower would have to be ripped out and started over. Additionally, now the tub needs to be replaced as Joe damaged it during the demo.

I reached back out to him with this information and apart from saying sorry for the inconvenience he did not take any responsibility for not only the terrible work, but the damage he caused. I sent two additional texts and he completely ignored both. He has refused to refund my deposit or fix the work (beyond replacing a couple of tile, which is a complete waste of time). So now it has been two weeks, I still don't have a functional shower, and I am now out $2,000 between the deposit and the tile and tub. Unacceptable.

This company is the best!!! We moved into an old home that needed a complete remodel but we had to live in it during the process.  There was no heat or air conditioning in the home.  North Mechanical was the only HVAC company in Payson that would work with us through the process, installing the system so we had heat and cool, and then completing the installation in stages as we progress with the remodeling.  Great company, friendly, understanding, prompt, efficient, fair pricing.

I got a call in December to check all of my plumbing throughout the house and check the water heater.  I should have said no since I recently remodeled the bathroom and kitchen.  But I wanted to have other people check the work.  They agreed the work was done great.  Good Job Re-Bath and JMG Contracting.

Then the sales pitch came when they checked the water heater and showed me all the sediment at the bottom of it.  They educated me on how a 50 gallon water tank with 2.5 bathrooms in the house needed to be maintained at least once a year by draining it.  They then said I am due for a new water heater by the looks of the color and how much sediment there was.  I said ok let's replace it with a tankless water heater.  My gut was telling me I shouldn't do business with these guys but I did.

The tankless water heater they sold me was a Navien  NPE 240A.  This tankless water heater is designed for 3-5 bath house and to replace a 75 gallon plus 40 gallon tank heater to replace both tanks.  If you remember earlier I have a 2.5 bath house and a 50 gallon water heater.  The grand total bill was $7,000.  My fault for not being educated in this.  Not only did they over sell me on the type of tankless water heater I needed.   They over charged me by $1700 of fair market value of that particular model.  compared to pricing I am seeing today.  The water heater that should have been sold to me is a NPE 180A that replaces a 50 Gallon water heater at a price around NO MORE than $5100.

Bottom Line up front:  They sell you stuff you don't need then over charge you for it besides.

Hopefully I learned my lesson.  This company will take your money and take advantage of your ignorance.

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