Best Heating & Air Conditioning/HVAC in Arizona

We are selling our house and needed to fix a couple things with our HVAC unit. I contacted J&M Sunday night through Yelp and they scheduled me right away and were out first thing Monday morning. They checked out the things listed in our inspection report and addressed what needed to actually be fixed. Didn't pressure us into anything extra. Simple and affordable and fast couldn't ask for anything better!

We recently had one of our heating zones quit on us. We called Airtime (using Yelp) and the owner of the company picked up. He told me he'd assign a technician and text me with the appointment information. Within minutes he texted me that the tech (who turned out to be their service manager) would arrive at 10 to noon. He actually showed up at that time. Within minutes he had diagnosed the issue (bad igniter) and very soon had the issue fixed. No up charge attempts or phony issues.

These folks are honest and competent. Definitely a home run.

BACKGROUND STORY: After having my a/c go out on Saturday, my tech was busy until Monday, so I called another company (not M&R) for Emergency services, and they showed up (was supposed to be in 1 - 1.5 hrs, but turned into the next morning :-( ). Turns out a fuse had blown, so the tech replaced it.

Well, a few hours later, my a/c quit working again :-( . So, I called the company that I used earlier. But, they wanted another Service call fee + an additional fee to find out what the problem was. Needless to say, I told them no.

So, I suffered Sat (not too bad), Sun (worse, but tolerable), and on Monday, my regular tech came out and fixed the problem. :-)

Unfortunately, a little later on, my a/c started blowing warm air. So, I called my guy (19 years in the industry and 14 years of taking care of my a/c), and he came back out. While he couldn't find the exact problem, he got it blowing cold again. 8-)

BUT, a little later (after he left of course), it not only started blowing warm air again, it was cycling off-on without reaching the temperature on the thermostat (keep in mind, my place was in the 90s to 102 since Sat.

So, on the 3rd visit, my guy was really perplexed as to why it was acting the way it was. And, suggested that I get a new a/c :-( , and it would cost between $5,000 - $7,000.00 :-o :-x . And, I suffered another night without a/c.

On Tuesday morning, and after getting a recommendation from my guy (not M&R), I called the guy. But, he couldn't come out until the following morning, with install being either on Fri, or Mon. Yikes!

So, I turned to Yelp. :-)

Now, Yelp sent my info to 4 different companies, and I heard back from 3 (including M&R) pretty quickly. The one company included by Yelp has a 24 hour reply time. :-o And, imo, should never have been part of the referral process.

1 of the companies wanted more information. And, I provided that. However, they could not get out until late Tuesday night, or 1st thing Wed morning, with the install on Friday.

The other company was supposed to show up on Wed morning, but was able to move it up to early Tuesday afternoon. 8-) (I did write a review for them).

While this company did have a very competative price, he would not have a portable a/c available until the next morning :-( , with install being within 1 to 3 days (no problem, with a portable a/c unit inside. but, waiting until the next morning for it...).

M&R REVIEW STARTS: Well, at about the same time, I get a text from Matthew at M&R (oh-oh, a chance of competitors encountering each other at my place; but they missed each other).

So, about 4:00PM, Matthew shows up, he looks around, and gave me an estimate for the new unit (2 yr Part & Labor Warranty, 5 yr Parts Warranty on the Furnace, 10 yr Parts Warranty on the outside Condenser). So, I asked, When can it be done? His reply? Today..

Say, what?

Today.

Let's do it! And, we shook hands.

So, on Tuesday, with inside temperatures hitting 107 8-o (I took a lot of cold showers), M & R (Matthew + 2 or 3 other guys) shows up a little before 6:00PM, and worked until 9:42.

However, they did not have all the parts to connect the furnace (a/c was up and running! Yes! Thank God, too!). So, they had to come back out the next afternoon, to finish the job.

So, On Wed afternoon, a little after 2, Matthew and 1 guy were back to finish the work. YEA!!!!

Now, there is, unfortunately, one down side to buying a new a/c from M & R that may deter some people from using them. And, that is, the Finance Company they use. The company DOES NOT offer any good deals (e.g.: 0% for 3 years). It would have been at least 20% APR. :-(

So, I thought about paying by c/c, but because c/c companies charge a per transaction fee, 3% would be added to the cost. :-(

Now, not only is Matthew and company hardworking and honest (I mean, we did this deal on a hand shake; nothing was signed until the job was done), there one AWESOME thing (actually more than 1 thing ;-) ) about Matthew. I told him, Now, if needed, I will use the credit card. However, I can pay by check, but I had to sell some stocks, and it may take a few days for the funds to be there. Would you hold the check a few days?

He replied, Sure. No problem. It saves me the credit card fee, too. 8-) And, he even wrote on the Work Order, Hold check until Monday.

And, this morning (Thursday), I found that the funds were available. So, I sent Matthew a DM through Yelp to let him know that the funds were available.

Now, if you want great, and near immediate service, definitely give M&R Refrigeration a try. But, do keep in mind the issue about the cost of getting a new unit.

Great service always.  Chris arrived 20 minutes after my call--amazing.  Solved my problem and was so helpful.  One thing I don't have to worry about!

I had my AC go out around 11pm. We had my daughters birthday party scheduled with a bunch of kids staying the night so I needed someone out quick! I looked on Yelp and seen the reviews so I called around midnight and left a message. I didn't expect a call right back but I did, they set up a time for first thing in the morning. Tech came out and made quick work of troubleshooting the issue. I have worked with AC units before so I pretty much knew what the problem was, but had to work on the other side of town that day. I was nervous to have someone look at it because of horror stories that I have heard AC companies ripping customers off. I couldn't have been more pleased to hear the low cost of the repair and timely matter that it was done! I would highly recommend this company and will be my primary service provider moving forward.

Contacted to troubleshoot a recent installation. Came out next day. Charlie was detailed orientated and communicated in layman's terms. Reviewed everything and more while resolving the issue. Would highly recommend.

Amazing!! I had four companies come out to do a quote for a gas line. I even called a close friend of mine who owns a plumbing business for a quote. Hansen beat everyone out by far. Dick came out to give the quote and do the install. He was training another employee during it. He was patient, explained everything in detail and answered all of the gentleman's questions (and mine of course). I was very impressed and happy with their service. I would definitely recommend Hansen Family Plumbing.

Andrew came out today to give me an estimate on a new heating and cooling system,  he provided me with a lot of information

Highly recommended for Cooling and Heating services! I just had a complete new system installed and I couldn't be more happier. The process was easy from start to finish. The prices were great along with the service I received. Personable, professional and reasonable.

Thank you for friendly, knowledgeable technicians! Had to deal with a horrible company previously. It's so refreshing to be treated with respect. I will definitely request you for any future repairs. Happy Thanksgiving!

After dealing with some 'difficult' HVAC companies, Arizona A/C Man has been nothing but awesome to deal with. Brett is super professional and friendly. A pleasure to deal with. He checked out our (failing) AC motor and eventually replaced it under warranty in very short order for a very reasonable price on the labor. No doubt that I will call upon them again in the future.

5 stars all the way ! We emailed and had them come out for an ac check and tune up. I was able to set the whole thing up by email. They showed up on time , if not a few minutes early, charged $39.99 as promised ,and did a thorough inspection . They gave us a list of items that needed to be taken care of and gave us a coupon for $25 off our next service . We called them back a few day later and hired them to take care of the list of repairs . They again showed up on time , took care of everything and took $25 off our total. I highly recommend this company! Hassle free, Prompt, knowledgeable, honest and fair prices . Such a deal

Moved into a new home and needed some electrical work done. They finished in a reasonable time and the price was very fair. I'd definitely recommend them for my future projects!

I'm know Freddie for a long time and supper proud of him opening up his own shop. I only used licensed contractors and Freddie is licensed with the state.  So you know he did everything right and didn't cut any corners.  And he will not do that with your either.  He is a loving father, faithful husband and caring business owner.  

I would put Freddie up against any company out there and promise you he would outperform them!!!

Mike was a pleasure to work with. He was straightforward and professional. He & his crew replaced the original metal ductwork in my 50 yr. old home. They installed new flexpipe and relocated new registers and returns. They also removed old hardware and sealed the ceiling of a closet that once housed a furnace. My house is now evenly cool and much quieter. I will continue to use True North's service should I need HVAC service in the future.

Called Kevin at Four Seasons to do a pre summer tune up on my A/C. He was professional, prompt, thorough, and honest. He didn't try to upsell me for something I didn't need and was very reasonably priced. I do recommend you give Four Seasons a call if you need a service or any other kind of A/C work done.

I Highly recommend Scot Morgan from American Cooling & Heating for replacing or repairing your A/C. He came out on 4th of July to replace two units that were over 20yrs old. Before we knew it we had 55 degree air coming out of our vents and the house is as cool as its ever been! Cheapest prices, best customer service and I couldn't be happier with their work!

Over the past 10+ years of using Howard Air, they have consistently come through for us. Their pricing is fair and they have helped us avoid potential problems we could never have anticipated. I trust them and they are true professionals we will continue to count on!!

Jason did a good job explaining why our 10 years parts and labor warranty would not be honored unless we spent money for cleaning or had a new part added onto our existing unit.  He stayed late and worked hard to complete as much as he could in one day.  He is a good technician and salesman.

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