Best Septic Tank Pumping in United States

All around great experience with this company, I originally had them in my home to check out my AC Unit around September that was 33 years old that was going in and out, they came out to inspect it and ended up having a custom fit one ready to go the next day to have a crane come and install the new unit; no hassle, quick, and so easy to work with. Steve and the guys are so friendly and walk you through the process so you know what they're doing and understand what you're getting.

I ended up having a toilet leak, and I found out that they also do plumbing! They came out the same day, were able to unmount my toilet and knew immediately what was wrong. Luckily the ring just needed to be replaced, they were in and out in 30 minutes and were very helpful.

It's hard nowadays to find reliable, friendly small businesses that won't screw you over; I actually look forward to needing them in the future for any need I may have that they can assist with and would highly recommend them to all.

I had a smoke detector that was going bad and needed to have my smoke detectors updated/replaced. Fire and safety team got the job done wonderfully and at a very affordable price! Would definitely recommend them to friends and family and would be a repeat customer. Thank you fire and safety team!

Custom contacted us after a few various searches in Angie's list.  They told us they would give us a free estimate for all the repairs needed.  They were scheduled to come to our house at 10 AM. They called in the morning to ask if they could come earlier since they were close by.   We appreciated the fact that they contacted us and agreed to have them come earlier. They told us they would be arrive around 8 AM.  Staff called 30 minutes later when they arrived at our security gate for entrance.  
Staff were very friendly and polite.  We took him around the house to show the issues.  After the walk around, we were given a list of things that required repair along with an estimate.  We thought they were very professional.  Now time to think.

My husband hit the gas line to the pool filter with a pick.(if there was a place to review husbands on here, I'd be giving him one star right about now).... we needed a plumber who could fix this. After reading reviews, and calling several plumbers, One Call was the only one who could help us. I'm not going to lie, I was very distrusting. I put plumbers in the same category as attorneys... pricey and not so trustworthy (my apologies to any attorney reading this). Man, was I wrong. The man who came out to fix the gas line, Gary, was great ...professional, friendly. He explained the repair to us, price-wise, and walked us through every charge on the bill when the job was done. I can't say enough positive things about him. The guy was great.

I had a slow drain which caused a huge flood in my kitchen when a faucet malfunctioned.  These guys were quick, very responsive, and cleared my drain of the roots.  The free camera inspection was amazing!  I can't thank these guys enough for their professionalism and expertise.

The owner John smalley did not hold our appt time. I am a disabled veteran female and my dad recommended this company. John made an appt time with me and the conversation was recorded, but when I called to confirm the appt he vaguely remembered the conversation. And did not follow thru with the appt. He was very rude and condensending.

Had them come out to help me find a leak with my swimming pool. I was impressed with how fast they were at locating the leak. The price was reasonable, and they even fixed the leak after they found it. I was pretty happy I did not have to call another company and go through that whole process.

Top Dollar Plumbing cancelled my appointment after 4pm on a Friday evening leaving me with a leaking drain pipe for the weekend. The technician's underwear bunched up when I commented on his extreme tardiness. We clearly agreed on an appointment time and I rushed home to honor this appointment. After waiting an hour, he's still 10 minutes away.  He then explains it's customary to provide a window arrival time and it's my fault for not being available earlier as he had finished prior jobs earlier than expected. Additionally, a customary window time was not communicated but instead the technician REPEATEDLY provided a pinpoint time. In doing so, HE set any and all expectations.

Instead of apologizing for my inconvenience and his lack of communication, he's insulted by my dissatisfaction and cancels while en route.

In the future, Top Dollar Plumbing should CLEARLY provide arrival time windows so that customers' expectations are reasonable and so that contracting decisions can be made based off those times. Also, don't cancel appointments when company communication is unclear and/or lacking. Instead, Top Dollar Plumbing should practice owning their mistakes, apologizing and striving to provide better customer service going forward. This is what makes a Professional Team.

I was in a very tight spot this week, trying to close on a home and needing an emergency septic tank certification. Mike and his team came out and were done with the work within 24 hours of our first conversation. I couldn't ask for better service. Also very friendly team, and the report was delivered later that evening. Many many thanks.

I am no expert when it comes to plumbing. But the advice given to me by my parents seems fitting. Which was to get three quotes. On the plus side they were first to respond to a online form that sent my contact information to five companies. They were friendly. At least that was until I asked for a written quote.  Then the smiles went away. I made it clear I wanted 3 quotes before I picked anyone. I had to wait till their boss could send me a quote, they could not write me one while they were there.The quote I got did not mention a best and worse case scenario on replacing my water heater. Just a standard cost +tax.  I suspect that meant hidden fees.

I ended up going to Lowes where I got the best and worse case scenario. Also I got pricing I could keep, which another plumber would not let me keep.  Overall it cost me $90 below what Amigo's was going to charge me.

Now the point of why I write this review. If it was not for their last phone call I would not have bothered. But when I got called again right as the contract plumber for Lowes Installed my new water heater. I told the guy on the other end thank you but I already picked someone. For which I was told Thanks for wasting our time.  Being a business owner, I can tell you now that was a stupid mistake.

Just because they came over and gave me a quote does not entitle them to my business.

Someone called me from Plumbing Masters yesterday and left me a voicemail to call them back regarding my Yelp review.  So since only my first name is listed, I would assume that they researched to find out who I was based on the info I provided in this review.  But why call me now?  To waste more of my time?  I had an appliance install guy come out and with parts the entire job was $325.

***And now I get a long explanation of overhead costs etc. I completely understand what it takes to run a business.  But the average dishwasher install is $120 - $140 and I was quoted 5X that amount!  And was going to have something else done at the same time.  Sorry if I find that a bit unreasonable.  Maybe if you did less advertising and just provided better service, you could get repeat and referral business.  But obviously by the lecture that I rec'd on how businesses operate.  What do I know???  Thank you for the response but I am reviewing for the buyer to beware.

This is my 2nd experience with Penguin Air and I continue to be impressed. I have two AC units and one of them was not working. I put in a call to Penguin Air and was again impressed with how courteous they were over the phone. It was understandably an extended wait for service due to the busy summer months and I called to ask for an ETA due to other appointments. I half-expected a very curt or abrasive response from the lady on the phone but what I got was the epitome of courtesy. Upon the arrival of the technician, Jimmy Browne, I could tell that he was tired from previous customers but he did not let that diminish his customer service. I explained my problem and Jimmy sprang into action. I chatted with him while he worked and found him to be a great conversationalist and an overall good man. What really earned this 5 star review was something Jimmy had that is in short supply these days. Integrity. While checking my 2nd unit (the undamaged one) to make it a thorough service call, he accidentally broke a piece of the unit. He could have simply told me the part was worn and needed to be replaced along with charging me for it. Im dumb and wouldnt have known better. Instead, Jimmy laughed and owned the accident. He didnt charge me for the part he broke. Again, I wouldnt have known any better.
Thank you Penguin Air for employing men of integrity like Jimmy
******UPDATE ON 9/19/19*****
I had a problem with my other unit after hours and they offered to send someone out in the middle of the night to look at it. While this was nice, I opted to wait until the next morning. Jimmy showed up again and did a thorough diagnostic before suggesting a fix to my problem. No sales tactics and no shenanigans. Just matter-of-fact solutions.
This is a great company. 24/7 service and customer service oriented. Even the lady who answered the phone at night was nice even though I am sure she wasnt thrilled about answering phones in the middle of the night.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php