Best Septic Tank Pumping in United States

Jason responded right here in Yelp - I had never used the messages platform - so I was the slow guy.  Anyway, I do love when companies are this responsive.  Certainly helps get the job done faster.

We had an emergency flooding situation that could have been disastrous.  Kevin responded by phone very quickly and arrived in the timeframe he promised.  He arrived with gloves, mask and was very conscientious about keeping us all safe and protected. He did a great repair job, checked the other toilets, and offered to fix them to avoid a future emergency.  His fees are extremely reasonable for the quality work. I will definitely use this company again and refer anyone in need of plumbing work.

We needed our grease trap pumped out, so we called several grease trap cleaning companies in our area for quotes. We wanted a company that had the best price and service in town, and Phoenix Grease Trap Services quoted us the best price over the phone. They scheduled us for the day and time we requested. They were punctual and were in and out without any issues. We will be using their company from now on.

I called Rooter Man late in the afternoon on a Friday because my sewage drain was clogged and backing up into various house drains.  I was promptly scheduled for a Saturday morning appointment.  Roy showed up right on time, even though it was pouring rain.  Once the rain let up, he used his snake to clear the drain, and then his camera to verify that everything looked clear.  This was a very stressful situation for us since we couldn't shower or use much water.  We were so grateful that we found Roy and Rooter Man.  I would not hesitate to call him again if we ever have a clogged drain of any kind.  Very honest, patient, and straightforward.  Great service!!!!

These guys are great.  They came out when they said they would and fixed the problem with my septic pump under warranty. No complaints.

Update. Ok so the company sent a personal apology and a check to makeup for the blunder. Anyone that will go that far to please their customer base can't be all bad. Thanks for the additional effort.

On time arrival and fixed quickly.  Made sure warranty covered it for me, as warranty was trying to say not covered. Then when I was billed incorrectly Ron looked it up and apologized and corrected it right away. Good job and very happy with this company

Super satisfied with the overall experience with this company. I had an emergency situation and Option One Plumbing got me on there schedule faster than I expected. The owner Larry got back to me at 12am with an appointment the next morning.
Hunter was AMAZING!  He came out to do the free estimate and again the next day to get the job done. He was very knowledgeable, patient and friendly. Couldn't have had a better experience with such a stressful situation. Thanks again! I will definitely will be using this company again if needed in the future!

Just moved to Scottsdale and needed to have our fire sprinkler system inspected and turned off while having a new furnace installed in the attic.  Scott came out right away, did the inspection and gave me training on our system that I did not have.  Highly recommended

Initially they were great. They came up emptied our tank explained the problem and said call them and they would put in the new leach bed. We called and set up a meeting they never showed. Didn't even answer our calls after that. I despise poor communication and lack of attention.  There are too many other businesses in the valley that will be more than willing to have my business.

I called this company to come look at my septic system that was leaking above ground.  He told me I needed to have my system pumped. I gave him the cash and he didn't have the change to break it and give me my change.  When I went to my backyard to see if they were done they had left no more than 10 minutes after so call pumping my tank.  They never gave me my change ok fine. Two days later the same problem with the leaking system into my yard happened again. I called them to inform them and he chewed me out said it was because my washer empties into the tank and I need a repair.  He said all he can do is pump it again. I asked him why would it need to be pumped if it was emptied two days prior. He then proceeded to yell at me and told me to call someone else and hung up on me. I had a reputable professional company come and they tell me it was never pumped the tank is completely full hence the overflowing in to my yard.  I am going to sue this man and his stealing my hard earned money. I am a single mother of 3 children he has no right to steal from me or anyone else.  He needs to be put out of business. Do yourself a favor and DO NOT TAKE A CHANCE on him. There are plenty of companies who know how to be honest and do the job they are paid for.

I had a sump pump emergency...Vets Plumbing arrived this morning to pump it out. They responded very quickly. I called two other companies first. One company told me that they couldn't come out until this Friday, the other one told me next Friday. They are friendly and very professional. Call them first to save yourself some time.

Looked around the Phoenix area for an AC company. I own a few properties there and live in Las Vegas. Anyhow I was referred from my cousin who states that this is the best AC company in the industry so I figured I would give them a try despite some negative reviews. I called into the office and spoke to I believe a Veronica who was very nice and pleasant. Quite different from the other AC companies I tried as those companies answered the phone like a pizza shop (This is Howard Air) and were extremely unprofessional. I explained to Veronica that I own a few properties that I rent out in Phoenix and needed tune ups. She walked me through the entire process and I told her that I needed a solid time frame as I was coming in to get my units tuned up and leave. She locked me in for the first house from 8-10am and the second house from 10-12pm. My appt date was 9/15 as I showed up to my house at 8:30am (we all know businesses like this are never on time with time windows) I see a Goettl Truck parked in front of my house. I must say I was shocked as most companies if you are not home will leave a knocker and leave to reschedule. I was late, however the tech was STILL THERE, HOLY HELL.  I met the tech Tony G. He was very nice and presentable. When I asked him why he was still there he said we will always wait and be there for our customers. I was so impressed at that type of service answer I had to write this long review. I noticed that at the front door he stopped to put on booties, I told him he could just come in as I have tile and it didnt matter. He preceded to tell me that is there policy and would not bend. Again, showing a bit of integrity, really don't find that anymore. He went over what he was going to do then on to the job. Came back after about an hour and a half and went over all his findings. Told me about some loose wires he fixed for free and stated that my unit was fine. This couldn't make me happier, On to the second house. Again, at the door booties come on, and off when they go out, LOVE THIS SHIT. Second unit was a little more tricky as a blower motor was out. Of course my unit was bought in the 1800s and the part is almost impossible to find. This was the only thing I didnt like was that he warned me he might not be able to find the part till later. He called the shop and what do you know,  Some supplier way out in BFE has it. Of course I am thinking I will have to stay another day right?, NOPE. he has someone drive out to get the part and bring it over to install it. It might have taken 3 hrs, but I didnt have to stay another day as Goettl was sympathetic to my situation. The price was very reasonable and my air was working as it should. At this point I am so blown away by this company I asked if they had a maintenance plan? Of course I signed up both my houses for the next 2 years. As you can see not quite sure of other people experience to this company.  This is how most service companies should be ran and I am extremely happy to have service from Goettl. Ill be back in the spring for my summer tune up.

Rude idiot answering the phone... Gave me a price... Asked if he can do any better... Hang up on me right away when i was asking what his schedule is..
People like this dont need to be around and providing services. All i did was asked politely if he can do any better. I dont think its a crime to ask for a better price. What kind of customer service is this? Called him back.. No answer... texts me back saying to keep my money.. Lol.. He doesnt need low ballers... Have a good rest of your life....

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