Best Septic Tank Pumping in United States

Sunset Septic provided us with great customer service. From an immediate callback, realistic scheduling (up front about the wait) and great work at the house, we couldn't be more pleased. Highly recommend working with them; they are professional as sincere.

Mike was awesome! We had a dishwasher issue, he was able to come by and although the issue had no plumbing issues he was able to point my husband and I to the right direction on who can fix our appliance issue. With no fee charged either! Mike we really appreciate your work & honesty! Thank you for coming by, we will def be giving you a call for any other issues.

I ended up with three people here trying to fix my problems. They were all friendly and professional!  I will call them back if another problem arises!

I was a victim of the great TP shortage of 2020. I bought a bio bidet toilet seat with manual bidet during this crisis. Lucky for me I was able to get more toilet paper before I ever installed it.

After getting tired of looking at the box and finding out the health benefits of using a bidet over TP, I decided to go ahead and install it.

I installed and started having issues with one of the valves. When I spoke with Bio bidet I was given information that further complicated the install. At this point I was going to need to correct some of the alignment issues with a fill valve I was not familiar with. I decided to call a plumber than deal with any further problems.

Elite was able to book me for the next day in the early afternoon. Brian was the tech that was dispatched. Went over everything I did and what Bio had instructed me. Brian easily diagnosis the issue and fixed the problem. It maybe took all of 10 mins to correct it. Brian had felt that I did not get all the value from the service charge since it was lighter job. Even though I was completely happy with the work and charge, he went ahead and looked over the bowl and found more issues that could lead to future problems. He adjusted the fill value away from the inner bowl to prevent overfill, checked the valves and replaced some of the rings/Teflon on seals.

Way above anything I asked for. This company will now be my go to plumber.

Micheal and his team are awesome.  We had a crappy morning (pun intended) as our pipes got blocked and everything backed up into our bathtub.  After hearing the desperation in my voice, and most plumbers being booked out a week, Anna found a window in the schedule and they fit us in same day.  Efficient, professional, they did a great job of clearing it all out and explaining the issue and options.  Highly recommend Element Plumbing.  Thank you guys again!!!

Man I'm so glad I called Leak Detective. They we able to come the same day and figure out my leak issue with my pool. Oh I should mention i called another reputable leak company the same day and as of this writing they still haven't called back. I'm glad they didn't.  Lyle was laid back but professional. He explained everything and gave me options at the end of the process. I now have a pool that doesn't require filling every couple of days!

We heard water running through the wall  I called our warranty company and they sent Jason from Johnco.  He came first thing in the morning.  He determined we had  a leak under our slab so we had Precision water finders come out to detect where the leak was.  Precision  let Jason know what the problem was and he came out the next day to fix it  He was very professional and explained everything with no hidden cost or surprises.  I would defiantly use them again.

Bob is an awesome plumber, has a fantastic attitude, is extremely well-priced, paid close attention to detail, and went above and beyond what was asked of him.  He came to my home this morning, joked with my children, did a fantastic job with the plumbing job, and even checked an additional leak in my upstairs bathroom.  I'm so happy I found him, I can't recommend him highly enough, and he will be my first choice in plumber moving forward!

Tommy was extremely helpful at helping us troubleshoot our plumbing issue. We were concerned it was a septic issue but Tommy helped us figure out it was actually a plumbing issue. We will definitely use quality pumping when we need our septic pumped!

Austin is the best service/repair guy I have ever encountered in all the years I have rented and owned a home. Very professional and patient. He answered my questions about the repairs and explained things thoroughly. He was even considerate enough to vacuum the area he worked in which is a sign of someone who truly cares about personal service. And, to top it all off, because my daughter was asleep on the couch, Austin was respectful and tiptoed around as he passed by.

On February 3, 2023 I called and spoke to Mike. He said he would have someone call me over the weekend to discuss and quote my backyard project but no one ever called me back. I waited a month before posting this just in case he was backed up. But still, four weeks later...no call or text from Mike or his crew.

I called them to do a pump and certification for the sale of the house.
1st guy can't find the second part of the tank, wasn't sure if it was a tank, had to call a 2nd guy to help (He has only been doing this 3 months)
While on the walkie talkie I kept hearing one of the guys say, just pump it and fail it, just pump it and fail it.

I asked why it would fail if it's functioning. They said it's not up to code. And it's old. But it functions, so I figured it would be grandfathered in as long as nothing is physicaly wrong with it.
2nd guy shows up, he can't  find second part of the tank either.
So fine, I'll pay for labor, you guys can go. If you guys are going to fail my tank, without even inspecting it, my buyer is going to back out, and having it pumped and certified is pointless at this point.

I get a receipt for  $60 labor, seems reasonable, I'll pay.. Then the kid comes back 20 minutes later and said the boss said I need to pay additional  60$ for the second guys labor  (even though it was not my fault the first kid needed help) and an additional  $80 for an inspection they didn't even do. They couldn't even find the other part of the tank!!!  but graciously he said I can have that back when they come back and do the tank replacement
That they don't even know needs to be done.
It will be a cold day in hell that I have them back out to my house. Enjoy your $80 for nothing, I'll find another company.  
$120 for labor and they didn't even replace the cap they removed.

Well we had a problem Sunday (4/30/17) with out septic. Now 24/7 to me means 24 hours a day, 7 days a week, not whenever you can make it the next day sometime between 8am and 10 am. We called them Sunday around 4:00 pm and was told by the answering machine if we want a quicker response, text them. So my husband did. The response time was not good and then we received a phone call and on the other end was a child, no one answered us. Finally later Sunday evening, we got a text telling us they would have someone there Monday morning between 8am and 10 am. So needless to say Sunday night without plumbing was not a fun experience!!!

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