Description

At Amigo Plumbing, our #1 priority is your complete satisfaction. We will stop at nothing to make sure you are happy with the work we have done. A referral is the best compliment a business can receive and this is what we strive for from every customer. We are a family owned and operated business, so you will always be speaking and working with the owner. Our plumbers are background checked and drug screened. We provide a wide variety of plumbing services, from broken water heaters, leaky faucets, backflow preventers, gas lines, clogged drains, leak locating, sewer and drain camera inspections to whole house copper re-pipes. Call us for all of your plumbing needs. We are open 24/7! Thank you in advance for your business. Professional service is provided by the company's owner and operator, Nelson Salas. Mr Salas is originally from El Paso Texas and has worked full time as a Master plumber in Texas and Arizona for over 12 years combined. We started our own company in 2008. We started Amigo Plumbing with the idea of bringing home owners, fast, professional plumbing services at affordable prices.

HISTORY

Established in 2008.
We are family owned and operated business with over ten years of experience. We are licensed, bonded and insured for your protection. We pride ourselves in being professional, on-time, and there to answer your call 24/7 if you are having an emergency or for free plumbing advice. All of our technicians are drug screened, background checked and must adhere to our strict ethic guidelines.

ABOUT BUSINESS OWNER

Professional service is provided by the company's owner and operator, Nelson Salas. Mr Salas is originally from El Paso Texas and has worked full time as a Master plumber in Texas and Arizona for over 12 years combined.
We started our own company in 2008. We started Amigo Plumbing with the idea of bringing home owners, fast, professional plumbing services at affordable prices.

Reviews

Joy G.

1/28/2021

I have never had a more positive experience with any similar business.
Nelson is the greatest. Came by, said he'd send an email with the estimate the next day. He did. Set an appointment for 2 days later. Not only were they on time, cleanly ran a gas line, and installed my new gas stove, but they finished early.
Reasonably priced, nice workers and dependable!
We will have another job in a couple months and you can bet Amigo will be doing it!

Penni C.

09/02/2022 12:00:00 SA

We had an issue with our Jack and Jill toilet. Called around and no one was able to come out till next week. Found Amigo Rooter and Plumbing. They answered the phone compared to all the rest who sent text and emails. They were able to have someone out that day. He was on time and in and out with the job. Very reasonable in price. I highly recommend this company.

Michael C.

9/23/2021

Our toilet had a leak. They replaced the toilet. The new toilet leaked. The mostlyrepaired the leak. Blue dye from the tank was seeping through. Called them again. it's not leaking was Santos response. After letting him know we were going to have another company come out to verify, he decided to tighten things up. He removed the toilet but said he would have to come back because he needed new gaskets. He purposely left the bathroom door open with the drain wide open. No plug. Obviously he did this on purpose. We took pics to show how he left it. We will use those later. As far as us being in a rental as stated by our Landlord below. We sold our house and paid a full years rent in advance because we weren't sure what was going to happen under Biden. We are extreme clean freaks and have a had a constant sewer smell here until the toilet was replaced.

Oscar M.

5/17/2022

Amigo rooter and plumbing is my new plumbing company now , Eddie did a great job very well mannered also an gentleman too and very knowledgeable employee, you don't see that much anymore in business again love the work he did thank you Eddie.

Michael M.

05/12/2022 12:00:00 SA

Nelson and his crew have been helping me with my rentals for years his team is professional and always on time. Plumbing issues can be a pain but these guys always take care of you and do the job right

Carrie S.

11/14/2020

They came out to replace a cartridge on my shower. They were a vendor for my warranty company. They replaced the cartridge and when they left the shower was still leaking. They returned and said the valve needed to be replaced because of rust and corrosion. They wanted to charge me another $350, after $250 had been paid for the cartridge. This sounded strange so I called another plumber. He stated that the original tech used pliers to remove the old cartridge and broke the valve in doing so. Since companies compete I called a third plumber for an estimate and he came out today and said the exact same thing! When I let Amigo know they still told me it was broken because of rust and corrosion! They refuse to admit their tech broke it and are thieves who will break things and charge you for it!!

Mike K.

4/17/2021

Last night the water heater expansion tank exploded and kudos to Liberty Utilities for coming out quickly and shutting off the water - this morning I called two Goodyear plumbers, the first said call you right back, no call back, called Amigo Plumbing because want to support local. They were super responsive on a Saturday, Eddie arrived with in hour of the call and evaluated the situation, gave me the quote and did the work to fix it all. He was super professional and nice. I will use them again for some upcoming remodel work!!

John K.

10/31/2019

DO NOT USE THIS COMPANY!!!'

This company was sent out by the landlords warranty service. First they said they came by and no one was home. I was home, second trip ( tried to charge another trip fee), the plumber tried snaking the line outside. Claimed he went 25'....must be a root in the line. The city came out, went to to the line with a cam and only got 14'. They suggested a jet procedure. Amigo came out again, the same guy. First words where jetting will not work, it's a root. He set up to snake again, I went inside to work. I look out after a short time and he's gone. Not sure what if any work was done.

The landlord sent another company. They prepared to jet the line. 7 1/2 minuets later, problem solved.

DO NOT USE THIS COMPANY! Terrible customer service, not professional and I feel they are best at trying to get as much $$ out of you as possible.

Poor service. The only thing they add to is the reputation of looking for more things to charge vs. solving a problem...

Stay away!

Aaron P.

10/16/2020

DO NOT USE THIS COMPANY!!!!!!!!!!
They are nice up front but they will say anything and everything to up charge you and get more money from you. Once you have used them good luck getting them to warranty there work without additional up charges. I could go on and on and on about me, my family and friends less than satisfactory experiences but the point is PLEASE DO NOT USE OR SUPPORT THIS COMPANY.

Jessica R.

9/29/2020

I called on a Wednesday to have someone quote a gas line installation, the owner got back to me and scheduled someone to come out the very next day. So far so good. The gentleman showed up on time and was very nice, professional and helpful. He gave a verbal quote and told my husband he would email him a written quote that evening. Friday came and went and we still hadn't heard anything so my husband called and spoke with a receptionist who told him to text a number and that the technician would respond right away. No answer. I finally called again on Monday morning and the same receptionist told me that she would reach out to the technician and see why he hadn't responded. I told her to take down my name and number and to call me to let me know what the outcome was. She said she would follow up right away with me.
It's now Tuesday evening and we've got nothing. Don't waste your time on this company. Super unprofessional and no contact. Extremely disappointed.

Sharon V.

9/13/2018

Stay away from this company, very shady with employees that steal.

This company came out to fix a water leak at my house.

1st minor red flag was i got a call saying that were at my house, insurance sent them a order. I never received a call to even schedule an appt they just showed up.

2nd minor red flag the plumber came in my house & my small dog was barking at him. I let the plumber know the dog does not bite, the plumber looks at me and says he doesn't mind if i bite him. ( that was creepy but it gets better)

The major unethical unprofessional incident that occurred while he was in my house fixing the valve was a diamond wedding ring that went missing after he was at my house. I have a routine where i place my wedding ring everyday. The employee had said he needed to go to the store to get the parts & he'd knock when he returned. I changed my clothes, placed my ring where it goes & didn't think anything of it. The employee came back fixed the valve & last. Next morning went to get my ring & it was gone. Police report was filed & the employee had the nerve to ask the police to look into my older daughter... REALLY?

Don't believe the we background check our employees

Lisa M.

05/08/2020 12:00:00 SA

This plumbing service completed several repairs to my home - water heater replacement and bathroom plumbing. The service was prompt and the communication was timely and informative. The technician (John) on the big job - the water heater - was extremely knowledgeable and explained things that I should know to keep my water heater well maintained and protected. The installation job was thorough with better placement than before. I appreciated the service and used them again when a bathroom plumbing issue came up. It says it all if you will use a service again!

Erica C.

6/15/2018

Thank you Nelson and crew for your help in getting a new gas line ran for us!

The process was simple, pricing was fair and the job went off without a hitch. From start to finish we were informed, workers arrived as scheduled and everything was done as discussed. They handled everything and cleaned up when the job was finished.

We are very excited about our new appliances coming and will be calling them to hook them up. I would highly recommend doing business with Amigo Plumbing!

Juan M.

1/22/2019

Plumber is friendly and gives good details and helpful tips to avoid damage. They've been out twice to my house and always made it on time.

Michael H.

9/17/2016

Bait and switch.
Called for a simple clean-out/unclog of a toilet. They quoted $75. When they got out told us oh, that's just for a sink and asked $140. Then offered to do it for $125. A-holes. Stick with someone legitimate.

Michele K.

03/11/2020 12:00:00 SA

TERRIBLE service, lack of expertise, caused 2 leaks that weren't leaking before, no-showed, late, have been trying for 2 weeks to contact a manager and he has not returned any calls. I had a tech/plumber to my home 4 times and NONE of my initial issues were fixed, but rather in trying to look into a shower faucet, they caused a leak from my shower after not tightening it. I still never had it fixed after 3 weeks, I hired a handyman who did it and fixed my initial problem in 1 week (took time for parts to be delivered). Only thing Amigo did was snake 2 drains and charged me $110 plus the call fee of $65. I will NEVER allow them to do any work in my home again. The only reason I used them was because my warranty company. Which I recommend if the same happens for you to CANCEL! Get someone else.

Valerie O.

7/20/2019

Jorge was professional, knowledgeable, and friendly. He did a good job navigating between myself as the tenant and my landlord who resides out of town. He explained everything that needed to be done, as well as shared various options. He also answered all of the questions that I had. I would recommend this company.

The issue was a leaking pipe which was located at the end of the foundation of the house. The pipe needed to be repaired and re-routed through the attic crawl space.

Heidi L.

12/16/2019

Our water heater stopped working and it was 12 years old so we knew it was time to get it replaced. We called so many places and some were unavailable, some charged a fee just to come out, and some were just too expensive. I heard about this place from a Facebook group called Goodyear Moms. I called and they asked if we had our own water heater. I didn't even know that was a possibility, but I'm so glad we got to make that choice based on what we wanted to choose and spend. So I said yes that we would get our own. And we did get one for under $500 at Home Depot. I called Amigo around noon and they came out that day around 5pm and finished the job around 7:30ish. They installed our new water heater, took our old one, and fixed our emergency water valve shut off all for $475-and this was a price match we mentioned that we found another place to do it, but they couldn't come out that day. Amigo was honest, reliable, and I would refer them! So grateful they helped us so quickly!

Josh B.

11/16/2018

I have had 2 interactions with this company now, I am more happy after the second visit, thank you for solving our problem

Bill H.

11/26/2015

Great service came when they said they would Very reasonable cost would call them again

Leslie W.

9/20/2017

If you're looking for someone honest and punctual.... look elsewhere.

The plumber was supposed to arrived between 11am-1pm. I called the company at 1:20 after realizing no one showed up. They told me the plumber would arrive in 40mim - that did NOT happen.

The plumber finally showed up sometime after 2pm. I explained the water leak as best as I could. He looked at me and said It will be a $100 to start. I told him that the company told me I'd get a FREE ESTIMATE to which he just gave me a blank stare and again told me it would be $100 to start. I repeated that I wanted a free estimate which then made him give me a blank stare and said he'd get started.

I watched as the blankly stared at my water meter. He then told me I needed to call the city because it was a city line. He then said my old sprinkler system needed to be capped off - which was already capped off. Had the bother to really look at it, he would have noticed that there was nothing wrong with it.

Before the plumber left, he said the total would be $45. I then gave him a blank stare and he took off.

I think that if the company really offered free estimates, then the plumbers should really be advised if that. Specially since I had clearly asked the company before sending someone out to my house.

Patrick H.

05/04/2017 12:00:00 SA

Not trustworthy. The home warranty company sent these folks out to handle a stopped up drain. The technician made only a cursory effort to locate the main clean-out, then decided to root the problem from a roof vent. This makes the repair not covered because there was no main clean-out.

This was a job done for my client. I went to the house and in a brief search located the main clean-out. (I am not a plumber) The technician did not indicate to my client that the repair would not be covered and insisted that he get a check from her for the work.

The technician also attempted to sell her a main clean out installation for an additional $1500. He could have spent a few minutes and found the clean out, but instead attempted to intimidate the homeowner into paying for unneeded work.

This company's technician acted unethically and took advantage of a first time home owner. DO NOT USE THEM. We have also filed a complaint with the home warranty company.

Victor F.

08/08/2017 12:00:00 SA

Great service!! Professional work done just the way I wanted it will be using this company again!

Barbara A.

10/11/2019 12:00:00 SA

Amigo Plumbing did a great job in finding the leaks under the slab in our kitchen, George did an amazing job and was very neat even with mud and cement! Even our friend who owns a concrete repair business said it was a nice job. We will definitely use them again (if we need too!)

Cindy S.

9/29/2019

My home owner insurance scheduled a service call with this company on 9/28/2019. Amigo plumbing NEVER showed up. I called them several times only to get a voice mail each time. My window was from 11-3. Did not receive any response from my voice mail. I do not recommend this company at all!!

David C.

7/19/2019

Jorge was very polite, friendly & a great worker who fixed my problem 100% right & in a timely manner!! Priscilla was great n very friendly on the phone and worked with me regarding a house call time change. Would HIGHLY recommend Amigo to any n all for plumbing repairs. Dave

Javier M.

07/01/2019 12:00:00 SA

Have used these guys for a few small plumbing jobs. They are very friendly and offer great prices. I will continue to use them for any future plumbing needs.

Mike R.

5/18/2018

Avoid at all costs. Any positive reviews must be from their friends. Shady one or two man shop that operates out of their vans as their office is actually their residence. Showed up an hour and a half late, failed to properly fix a backed up garbage disposal, charged my wife $125 for a five minute visit where the tech put a screw under the sink to hold up a line (which later fell out), and refused to refund after the issue reoccurred. Their secretary (most likely the owner's kid or wife as there is always a crying baby in the background on the phone) does not have the capacity to understand simplistic issues. The owner(s) are just a couple of clowns with vans - they are not professional plumbers. Hire anyone else.

A B.

2/13/2017

Nelson has come back to do 2 more jobs at my house. Water heater busted and Nelson and his son were at my house within a few hours and the job was done quickly. His pricing was competitive also. I highly recommend them!

Carol L.

4/29/2019

This is my second review my first one was not very good. They did come back out and hopefully fix the problem. However to fix the problem completely we still need to have a camera put down the drain and then they can find the real problem. I am still a little skeptical; but time will tell. I am happier they did come back out.

Carol L.

4/28/2019

I am very unhappy it wasn't even a full day since Amigo plumbing was here and my toilet was plugged up again. They knew what I needed before they arrived as they were given info from another plumber who was handling our other problem and recommended him. I call on Sunday and left a message but no reply. I have already be charged $425.00

Monica J.

1/29/2018

Nelson and team are dependable, friendly, and have the expertise required to work any household plumbing job. We've used them for hot water heater replacement, garbage disposal replacement, shower cartridge removal and replacement, laundry sink repair, and kitchen faucet removal. I highly recommend these guys. They've also consistently showed up same or next business day for each job.

Benjamin S.

02/09/2013 12:00:00 SA

I am no expert when it comes to plumbing. But the advice given to me by my parents seems fitting. Which was to get three quotes. On the plus side they were first to respond to a online form that sent my contact information to five companies. They were friendly. At least that was until I asked for a written quote. Then the smiles went away. I made it clear I wanted 3 quotes before I picked anyone. I had to wait till their boss could send me a quote, they could not write me one while they were there.The quote I got did not mention a best and worse case scenario on replacing my water heater. Just a standard cost +tax. I suspect that meant hidden fees.

I ended up going to Lowes where I got the best and worse case scenario. Also I got pricing I could keep, which another plumber would not let me keep. Overall it cost me $90 below what Amigo's was going to charge me.

Now the point of why I write this review. If it was not for their last phone call I would not have bothered. But when I got called again right as the contract plumber for Lowes Installed my new water heater. I told the guy on the other end thank you but I already picked someone. For which I was told Thanks for wasting our time. Being a business owner, I can tell you now that was a stupid mistake.

Just because they came over and gave me a quote does not entitle them to my business.

Abe C.

10/28/2017

This company exceeded my expectation. I called them on short notice after realizing that the shower head in one of the bathrooms of newly purchased home does not work at all. Eddy showed up a couple of hours later, made a quick diagnosis and determined that the existing shower head cannot be repaired after several attempts (and save me some money), ran to the nearest Home Depot to pick up a new one and installed it. On top of that, he also fixed a bunch of other plumbing issues. All these were done under a lot of time pressure since mine was a short notice job between two previously scheduled jobs. Cannot praise him and the company enough, will definitely repeat for future plumbing jobs.

Michael S.

10/16/2014

The night before a significant trip to the east coast, my house lost its water supply. The valve connecting my house to the municipal supply got stuck in the closed position and I had simply no way of resolving the problem. As luck would have it, Amigo was local and still open late in the day. I was able to quickly and painlessly set up an appointment to have the work finished. They were able to arrive the same day and resolve my issue within an hour, which prevented me from needing to worry about some horrible fate befalling my home while I was thousands of miles away. I will definitely be working with them in the future.

Jason W.

08/08/2014 12:00:00 SA

As a real estate agent and property manager, I have had the opportunity to use Amigo Plumbing for several jobs. Their rates are not the cheapest, but are fair. They are quick to respond and quality of work is good. I can confidently recommend this company.

Luka S.

01/04/2016 12:00:00 SA

I hate this company.The worst.Never get it for your business.All they care about is money.They charge you double for the same service done in less then 10 days.Shame on them.Dont care for regulal customers.Forst time that I write a review in my life,thats how mad I am.I am a business owner myself,they dont know anything about honesty

Jamie A.

7/14/2014

They came to my house twice in a few days to help make sure my laundry room was in great shape for a new washer and dryer. And I gave them pretty much no notice for the second portion, which was to install a laundry tub. They double teamed it to ensure completion prior to the delivery, and they literally finished as the truck pulled up. And on a miserably hot and humid day with no ac. They are absolutely worth every penny, and are a pleasure to have working in your home; kind, courteous, great communication and always striving to ensure that the customer is happy.

CJ L.

7/20/2014

We had a plumbing emergency on a Saturday and Amigo Plumbing responded quickly. They fixed the problem and were reasonably priced.

Lex M.

9/14/2018

BEWARE OF THIS COMPANY my house had been having some problems because the Toilet kept over flowing so i call this company to come out & fix it because one of my coworkers recommended them in the end this was a big mistake. When the guy came he was very quiet and awkward he didn't talk much but when he did he made u feel uncomfortable. While the man was fixing the toilet I wasn't paying to much attention to him because my son was sick and fussy. So once done with the job the man showed me it worked then went on to leave. An hour later I was getting ready for work and realized three of my very valuable bracelets were gone... the bracelets were on the sink next to where he was working and nobody else lives with me. So the bracelets didn't grown legs and walk away them self's and my son isn't even tall enough to reach on top of the sink. The sad part is you trust these companies hiring these people saying they're trustworthy people but they're aren't. IF YOU WANT YOUR STUFF STOLEN GO TO THIS COMPANY. I hope nobody else has to go through this same exact thing this company needs to be shut down

Ricky C.

6/18/2014

I was having some minor plumbing issues that I have been putting off for a long time. I called these guys and they came the same day and took care of everything for me at a reasonable price. I utilized the special on Yelp to get a better deal. They made sure we were satisfied with the work before I wrote the check. If have any other problems, I will likely call these guys back. Thanks!

Lisa M.

11/13/2016

We called them the first time to check a gas leak at the property we were purchasing and they were quick to come out and take care of it with reasonable prices. The second time we had them come out to add gas lines for our new dryer and stove. Both times the staff were professional and courteous. They were on time and the quality of work was great. Would definitely recommend.

Danny E.

5/14/2013

Amgio Rooter was great! I had some serious plumbing issues. Nelson (owner) took great care to ensure that my problem was addressed with the smallest impact to my wallet as possible. He came out within 2 hours of my call. They showed up on time, were clean and very professional. Nelson definately had the opportunity to make more money but chose to take a more economical route that fully addressed the issue which saved me hundreds of dollars and time. I will use them again in the future and strongly recommend Amigo to others.

Yelpbass Y.

8/17/2013

I hired Nelson (owner) shortly after talking to him. I gave him my problem (busted water pipe, main pipe from city to house valve) and he gave me a rounded estimate. Very simple and felt right. The final bill was around the estimate he gave me. I had talk to other companies but did not feel right, one dude wanted money up front. Anyways, I recommend Nelson.

Ashley T.

06/11/2013 12:00:00 SA

The guy that I talked to was very knowledgeable. I was very stressed out by the leak under my kitchen sink but in the end everything was fixed in a professional timely manner. The guys at Amigo Plumbing are friendly and get the job done right. I will be recommending this company to anyone that needs plumbing done. Next time I won't stress because now I have a plumber I trust.

Chris M.

08/06/2013 12:00:00 SA

I recently had a terrific experience with Amigo. I was in a pinch when another valley company canceled on my wife and I on the last days of our home inspection, and we were advised to speak with Amigo by another reputable local plumber. Nelson was professional and courteous as I explained our need for his services right away. He had his guys show up the very next day to inspect our sewer line. After all inspections were complete, I had Amigo come back out to the house and work on my water heater, drains, and gas lines. Once the work was completed, they walked me through exactly what had been done and all of their work was extremely thorough. I'm very satisfied with my experience with Amigo, they were friendly, professional and very punctual. Their prices were very reasonable as well, I would hire these guys again in a heartbeat!

Ned J.

2/17/2014

Great job! They fixed a main line issue that another plumber was unable to fix. The Tech did as good of a job as you can do. Now all my water runs smoothly through the pipes. Really happy with their service. Thanks for fixing my headaches!

Joyce S.

7/29/2013

I came home after a vacation to find a broken water valve outside with water going everywhere at 11pm at night. The next morning at 8am I started calling around and was referred to Nelson at Amigo. I explained the situation and after we spoke, he said he would be at my house by 10:00am and he was true to his word. He arrived on time prepared to Perform my repair. Nelson not only is a professional plumber but he also has great customer service skills. He explained what occurred and walked me through the repair. I would recommend him and Amigo Plumbing in a heartbeat.

DeeAnn H.

02/04/2015 12:00:00 SA

I had roots growing from a tree in my front yard that had completely blocked my sewer line and water was backing up into the house right after we had just moved into the home. I called a plumber and he came to snake the pipe for me. Within a day it was backing up again. That plumber suggested I call Amigo Rooter so I could scope the line and see what was happening. After snaking and sending down a bladder to reclear the line Amigo ran a camera down and showed me exactly where and how badly blocked the line was. I called them back the next morning to get a quote from them to perform a spot repair and to clean out the sewer line at the point of the blockage. They came within minutes of my call because they have guys on both sides of the valley. They gave me a very fair rounded quote and after digging down more than 6 feet and out to my sidewalk they stayed pleasant and worked tirelessly to complete it for me in 1 day. John came around 8:00 in the morning and left around 7:00 that night. They never even stopped to take a proper lunch. Eddie and John were so nice and they worked until after dark, completing the job, putting the yard back into order and repairing a sprinkler line that they had been forced to cut into for access. They spliced close to 4 feet of severely blocked pipes and it took them a lot longer to clean out than a typical blockage but they stayed until it was done and they didn't change the price after it took longer than anticipated. I seriously cannot say enough about how happy I am that I called them! People that answer the phone, come when you need them and charge reasonable rates. What a concept!

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