Best Plumbing Services in United States

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

We have used Plumb Medic in the past and Shawn has always done exceptional work.  Recently, Shawn came out to take care of a clogged pipe.  Not only did he unclog the pipe, he also took the time to find out the cause.  He was thorough in his work and very courteous.  I would highly recommend Shawn.

These guys are the best!!!  They've been our family plumber since the mid-90s and we've never been disappointed.  They arrive on time, provide excellent service, are always fair and go above and beyond - especially for little old ladies.  Thank you Tom & Mike!

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

Mark and Jacob do great work.  Timely and reasonably priced, and most importantly...trustworthy.

Did a wonderful job fixing a few items at my place: I had busted sink pipes, a broken tub handle, and a worn out flushing mechanism. They worked on my place while I was off the property. I wouldn't have even known anyone was there except that all of my problems were fixed! Everything was replaced with a new and improved part that fit with the original aesthetics. They were able to get me in quickly, and my problems are all completely resolved after their short visit. Thank you!!!

Came right out. Cleared our stack fast. Charged reasonable rate. Explained everything clearly and felt very comfortable having them in my home to do the work. Definitely recommended.

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

I called Roger Ross Plumbing at the recommendation of a neighbor.  The Patriarch has his own bathroom next to his bedroom, this is good because at almost 87 years of age and with declining mobility, he needs this. Dad's toilet had been clogging on and off, and we decided it was time for a professional.  

Plumber came out on Friday, two days ago,  and fixed the toilet.  This morning it clogs again, and we can't get it unclogged.  We called and had to leave a message. I explained what happened and that they were just here.  

I get a text back from Marina, and, well, see the screenshots.  The earliest they say they can come back is this THURSDAY 4/15 and no, I can't speak to anyone until tomorrow about this.  

This is completely unacceptable and terrible service.  It would be one thing if they hadn't JUST BEEN HERE to fix this exact problem.  

Don't use them.  Anyone who would think it's just fine to leave a mobility challenged senior citizen with a waste filled toilet for four days that they just fixed should not be in business.

Very poor! Would not recommend to no homeowner the guy in the reviews is right.....they come for big money! First off it was $125.00 to come out and troubleshoot the problem SCAM! Then they send this young kid out with this bucket of tools for him to tell you oh you need a new heater it's not worth fixing! So my response is how much is a new heater? $6500 dollars, he replied. Oh we have financing he states! My response is NO! just fix the problem with the heater......this guy disconnected the heater altogether thinking I'm going to call them to hook it back up! Which I'm not! My recommendation is to go somewhere else altogether because no one told him to disconnect the heater, it was fine just turned off. Customer Service was excellent! It was a older gentleman that called me right away at 7:30 last night and they came out early the next day. All the phone calls where excellent. But it's a no for me!

Work completed on my son's home in Havertown, prior to its sale.
Chris and his crew were professional, FAST, and a pleasure to work with.
Would certainly recommend.

Use at your own peril as apparently flooding your basement is considered business as usual to them! Hired a plumber from this service yesterday morning to disconnect a washing machine & to replace an expansion tank on my water heater in my basement. The plumber switched out the expansion tank and this change resulted in my water heater FLOODING my basement the SAME DAY. My husband went into our basement to retrieve something and noticed the water spewing out of the release valve and rapidly encroaching towards the finished portion of our basement. My husband and I had to frantically shop vac an inch of standing water out of our basement and called their emergency service. The plumber on call came out and noted that he thought the work done by the first plumber was faulty. Masciantonio is now denying this claim, and they won't even reimburse us for this service as they said no lasting harm was done via pictures submitted AFTER we removed the water with buckets and our shop vac. The owner's refusal to admit fault and pay us back for this shoddy service and the inconvenience & stress is a reflection of their poor work quality and management. Apparently they claimed this can just happen, but I want to know why charge for a service with the confidence it can be performed competently when your people can clearly not?

I had to call them to fix two sinks and a leaking hose in the bathroom. First time, the plumber made sure he worked for 1hr 5min and charged for 1hr 30 and claimed everything was fixed. Next day, I found the bathroom sink leaking and they had to come and fix it. There was no charge this time. Very next day, we noticed the bathroom hose was still leaking. This time, I had to wait for two days over the weekend and they came on Monday to fix the leak. He replaced some parts and claimed to have fixed it. Today the charge was for an hour and parts $70. In total, I paid $400+ to call them 3 times and sacrifice 3 half-days for them. I will not recommend them for anybody.

I am in the process of filing a formal complaint with this company.
We had a sewer line back-up last month that needed to be addressed.
The first visit by a drain cleaner was no problem. He was what I expected initially from this company, who temporary cleared our back-up.
On the 2nd visit, which was a free inspection with a camera mounted snake to determine  what the problem was,is where I have an issue with this company.
The salesman ran his snake into our sewer line and did not allow me the opportunity to see for myself with the camera mounted snake, the condition of my cast iron pipes.
Being that I was just getting over Pneumonia, I was not at the top of my game mentally .
He told me that I needed the entire sewer line replaced from the house all the way to the street for a cost of $18557.
So without getting another estimate and under the impression that the salesman was not under 100% commission,I agreed to get the work done.
The next day his diggers show up and inform me after doing their own inspection, that I only need to replace a 10 foot section of sewer pipe near the street for a cost of $5300.
Needless to say I was livid at this point .
Horizon it seems has an unscrupulous salesforce who work on 100% commission who often get overrided  by the crew leader who does the digging.
These salesmen prey on the weak,vulnerable and uneducated customer all the time from what I have found out.
I have since spoken with the sales manager at Horizon, who has addressed this issue with his salesmen.
This appears to be an isolated incident and is not reflective of the entire organization.
I have been a satisfied customer in the past who has used them several times.
The work completed was to my satisfaction .

This company was doing cement and plumbing work for my neighbor. And like most contractors, made a mess and were inconsiderate of the neighborhood. That aside, I was planning to call them to do some work for my house until I discovered that the son of the company owner helped himself to my garden hose which is two houses down. He dragged my hose through cement, mud and muck, borrowed it without asking and then had the gall to toss it back without winding it back on the spigot. Disrespectful and rude. When I confronted the son his reply was it was an emergency.  He left sand and grit on my sidewalk and curb.

Folks, I'm not sure if you want to hire a company whose owner helps himself to other people's belongings.

I had an issue with my furnace on a Sunday morning and from the start my experience with Horizon was very courteous and prompt. The technician (Ed) was able to come out in under two hours and walked me through all of the steps during the diagnostic and repair procedure, and completed the repairs in under two hours. A bit expensive, but unfortunately in this business it's hard to get away with thay. I wasn't subject to an attempt to be sold extra products or anything of that nature, which is a nice change from some of the other home improvement outfits I've used. I'd certainly use Horizon for any other emergency HVAC  work I'd need.

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.

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