Best Plumbing Services in United States

Keith performed the testing of my backflow prevention assembly. Keith was on vacation, but he answered my call and booked the service right after getting back. He called me an hour before the scheduled time, arrived on time, and completed the testing in just 15 minutes. I recommend Keith for his professional service, excellent communication, and great value.

I've been a customer for 12 years.  Plumb Medic has done everything from the little replace the valve behind the toilet to major kitchen and bathroom overhauls.  Today it was the outside water valve which I forgot to drain last fall.  Joe and Kevin are really friendly and professional.  The work they do is solid.  The parts they use are high quality.  I highly recommend them for any of your plumbing needs.

I have used Tom Sullivan several times. He has installed a toilet & done other jobs for me. He is always competent & professional with fair prices..

5 stars. Got the best price among those that I requested quote and was even the first one to reply. Hesitant at first since I saw no reviews on his profile. Came on time. Did the job fast and disposed the old water heater quick. Definitely will contact him again should I need plumbing job.

My hot water heater sprang a leak right before New Year's Eve day, and I called Mark Wallace of Wallace Plumbing  & Heating for assistance.  Mark promptly returned my call, collected needed information, provided a reasonable quote for service, and proceeded to immediately order the replacement unit to be shipped to the distributor.  Speaking to Mark on the phone multiple times--as he always returned my calls very quickly--convinced me he is very experienced and knowledgeable.

His crew arrived with the new water heater which they installed in an efficient manner, and my inspection of their work revealed neat, clean connections.  The new unit was fired up and worked perfectly.  Mark handed me the Use & Care Manual for this water heater--something many contractors do not perform--and his crew left the area clean and spotless.

Overall, the service provided by Wallace Plumbing & Heating was superb, and reflects a degree of precision and meticulousness that is unfortunately uncommon on the part of many service providers.  I will continue to utilize Wallace Plumbing & Heating for all my plumbing needs, and will refer Wallace Plumbing & Heating to my family members and friends as well.

Amazing service! I had a hybrid water heater installed and they followed all of the instructions to the letter. While other contractors that I have used before often take shortcuts when they do installations, they use high quality parts and make sure that everything is complete according to the manufacturer specifications. They even double checked with the manufacturer directly on a part that was unclear in the installation guidelines. They are also very flexible on scheduling and showed up at the exact time they said they would. They are, quite possibly, the most professional service that I have used across all contractors period!

These guys are great reliable and reasonable
Matt sure know his stuff.
He has 2 employees that take their time to produce a perfect outcome

Jeff and the entire team are extremely professional and very competent. There prices are competitive. We've had them do four jobs so far: Whole house humidification. Sump pump system advice and replacement and the gas portions of a whole house generator. We've also used them for a very simple drain cleaning.

They ALWAYS are on time, they do exactly what they say they will, they take care of your house (drop cloth's, shoe covers etc) and they do high quality work.

Completely recommend.

I have used roger ross 3 times so far. Every time he did a great job. His guys were very professional and always explained what needed to be done. They gave me there opinion  on things I should do and things I dont have to do right away. Great company to work with!

Called yesterday around noon for a water heater leaking water. I was told no one could get out yesterday but they would be in touch first thing this morning to schedule someone to come out. First thing turned into 10am when I had to call for an update. I was told someone would call by Noon to confirm when a Tech became available. Noon turned into 2:30pm when I had to call back for another update where I was told I was next and would get a call within the hour to confirm when a Tech was in route to my address. I finally received a call back from these guys at 2;45 only to be told Sorry, no one would be able to make out to my address today.
I've had it up to here...with water!!!!

A few weeks ago the city came out to replace our water meter and found leaky valves upon inspection. We were referred to Nichols by a family friend. My husband made the call, no price or info was given to him by the female dispatcher, only a time window when the plumber would arrive. If I recall, the window was 8-11 and the plumber arrived at 10. Brief introduction, I opened the garage and 30-45 mins later he was done. He handed me an invoice and off he went. On the bill was a labor charge for $170 and $40 for parts. It seemed high so I emailed. I received feedback and 3 days later an answer regarding our concern.  

Dispatcher: Ok so I told Chris about the issue and he said we charge for travel time and that may have been into that time. We will take off a half hour and the rate is 115 a hour so I changed the bill and attached it!

Me: Oh. Ok. Our house is right next door to your warehouse. Our backyard faces you. Does that change anything?

Dispatcher: Well if he was there 1st you would have 0 travel time but he was coming from somewhere else because it was in the middle of the day. If you ever schedule things with us and do not want any travel charge it would be 1st or last!!!!

My deductions are based off of the lack of info we were given prior to scheduling an appointment. Had we been notified of travel charges we would have scheduled the first appointment. My advice would be to ask what all of your charges include.

PS: Chris, If you'd like help training your office manager (whoever writes your response emails) I'd be happy to offer my services. I'm an Employment Specialist

Use at your own peril as apparently flooding your basement is considered business as usual to them! Hired a plumber from this service yesterday morning to disconnect a washing machine & to replace an expansion tank on my water heater in my basement. The plumber switched out the expansion tank and this change resulted in my water heater FLOODING my basement the SAME DAY. My husband went into our basement to retrieve something and noticed the water spewing out of the release valve and rapidly encroaching towards the finished portion of our basement. My husband and I had to frantically shop vac an inch of standing water out of our basement and called their emergency service. The plumber on call came out and noted that he thought the work done by the first plumber was faulty. Masciantonio is now denying this claim, and they won't even reimburse us for this service as they said no lasting harm was done via pictures submitted AFTER we removed the water with buckets and our shop vac. The owner's refusal to admit fault and pay us back for this shoddy service and the inconvenience & stress is a reflection of their poor work quality and management. Apparently they claimed this can just happen, but I want to know why charge for a service with the confidence it can be performed competently when your people can clearly not?

Graham and Peter installed my water heater , they were professional, mannerly and efficient. They worked well together and as they finished we did a walk through and explanation of the water heater and information booklet.
Would highly recommend. Thank you
MG

After posting a one star review for the service or lack of I received regarding a tune up of my AC, I was contacted by Beth, a much nicer woman than the one I previously spoke to. She appologied for the treatment I received and was able to help me.  She went through a complete explanation, unlike the previous nasty person, and took her time to take care of my issue. Together we were able to work out the issue. I'm happy to see that there are still competent workers for this company and that they will listen to our concerns and try to accomodate their customers as best they can.  Thank you Beth!

This company was doing cement and plumbing work for my neighbor. And like most contractors, made a mess and were inconsiderate of the neighborhood. That aside, I was planning to call them to do some work for my house until I discovered that the son of the company owner helped himself to my garden hose which is two houses down. He dragged my hose through cement, mud and muck, borrowed it without asking and then had the gall to toss it back without winding it back on the spigot. Disrespectful and rude. When I confronted the son his reply was it was an emergency.  He left sand and grit on my sidewalk and curb.

Folks, I'm not sure if you want to hire a company whose owner helps himself to other people's belongings.

Horizon was helpful today and hope they continue to work with me. Still looking to get work done, but my technician was very nice hoping to have everything fixed in the next couple of days. Jose S. was friendly and very professional.

Knowledgeable guy and seems nice enough but he totally ripped me off knowing I'm a young homeowner. Here are the prices he charged me in case you're wondering if he's an honest businessperson:

$500 to replace a bathroom faucet
$200 to replace a shower head (I know nothing about plumbing; he could have told me I could easily do it myself)
$225 to replace a fill valve in the toilet

If you care at all about getting a fair rate, look elsewhere.

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