My hot water heater sprang a leak right before New Year's Eve day, and I called Mark Wallace of Wallace Plumbing & Heating for assistance. Mark promptly returned my call, collected needed information, provided a reasonable quote for service, and proceeded to immediately order the replacement unit to be shipped to the distributor. Speaking to Mark on the phone multiple times--as he always returned my calls very quickly--convinced me he is very experienced and knowledgeable.
His crew arrived with the new water heater which they installed in an efficient manner, and my inspection of their work revealed neat, clean connections. The new unit was fired up and worked perfectly. Mark handed me the Use & Care Manual for this water heater--something many contractors do not perform--and his crew left the area clean and spotless.
Overall, the service provided by Wallace Plumbing & Heating was superb, and reflects a degree of precision and meticulousness that is unfortunately uncommon on the part of many service providers. I will continue to utilize Wallace Plumbing & Heating for all my plumbing needs, and will refer Wallace Plumbing & Heating to my family members and friends as well.