Best Plumbing Services in United States

Really poor service, they would agree on the phone to perform service and then rudely decline through mail. Not to be trusted.

We used this company to purchase and install a water softener into our new home. All of the staff I interacted with were helpful, courteous and efficient. Sierra set up our initial appointment and David came out to our house to test our water and recommend a product. I really appreciate David working with our budget and also giving us a discount for paying cash. To our surprise we were able to have our water softener installed three days early because they was a cancellation. Santiago and his team arrived right when scheduled - they actually sent me a text with a photo of Santiago so we would know who to expect. It was an all day project because our house wasn't already prepped for the water softener but we noticed a difference right away in the condition of the water once their team completed their work. The team were very clean, swept up after themselves and left our garage and front/side yard looking great. Unfortunately the next day we noticed that the vertical drain pipe that was installed was diagonal. We called and spoke with Therese who sent Santiago back to address our concern. We were very pleased with their customer service and caring enough to come back to make sure we were satisfied with their work! If you are looking to purchase a water softener I would highly recommend Alamo water softeners!

Great experience with this company!  Their receptionist staff was very friendly, clear, and communicated exactly what to expect.  I received both an email and text reminder about my appointment, plus a call on the day-of when the tech was 30min away, and a text with a photo of the tech coming to do the repair, so I knew whom to expect knocking on my door.  Tech Chris Green was very friendly and courteous.  He clearly explained what he planned to do, the cost, and how long it would take.  Will definitely use their services again and definitely recommend this company.

We first met Jaime about 8 years ago when he was hired by our contractor to do the plumbing for a new addition on our central Austin home.  He did all the work for a new master bath, added a tankless water heater and removed old cast iron plumbing from our 1940s home.  Two years later he came back to reroute the plumbing in our guest bath.  He did great work with both jobs and we never had any issues while we lived there.

In 2019, I referred him to a friend who was experiencing a plumbing emergency at his rental.  My friend was super impressed with Jaime's responsiveness and work and was incredibly thankful to have found an honest, trustworthy plumber to help out during an incredibly stressful time.

And in February 2021, we had a pipe break in our new home after the major freeze.  We were panicked that we wouldn't be able to get it fixed timely since it seemed like everyone else in Austin was dealing with the same issue, but Jaime came to the rescue the next day and fixed the busted pipe.

In the 8 years we have called on Jaime, every single experience was top notch. I don't know what I appreciate the most about him: his professionalism, the prompt communication, the excellent work or how wonderfully nice and pleasant he is. The fact that we have been able to call on him to work on every single home we have owned in Austin really speaks volumes about the quality of his business and his work.  Thank you, Jaime, for always being there for us when we need you. You are the best!!!

We called EZ flow because we had a broken shower cartridge that was leaking forcing us to shut off our water. They came by at the time they said, assessed the situation and quickly got to it. Theo explained everything and offered up additional solutions based on what he saw. Luckily, they were able to fix it with the least amount of effort and they even replaced our spout because it was leaking. I thought they did great work at an affordable price and most importantly, they came out quicker than the other places we called. Theo also quoted some additional work for us to consider at a later time but he wasn't pushy about, he just seemed to offer it based on his experience. We'll definitely call them again for our future plumbing needs.

Blue Dragon Plumbing exceeded my expectations. The owner, Gilbert, called me promptly and set me up for a next day service call. The plumber, Andrew, arrived at the agreed upon time and was truly terrific. Professional and friendly, Andrew worked quickly and efficiently to complete my project. He went above and beyond to ensure I was completely satisfied with the work. I will definitely recommend Blue Dragon Plumbing to family and friends and will call on them again for my future plumbing needs. Terrific experience!

Fantastic customer service. Honest and transparent, Noel explained the entire reason as to why our AC system wasn't functioning properly.  We so appreciated the honesty and lack of pushy ness and fabrications. We'll be calling again... thank you..!

Andrew, from Mr. Rooter, was awesome! It wasn't my property, but I manage the maintenance for it. He called the tenant beforehand, then called me when he arrived and told me the total price. After accepted, he immediately started working on it. We had the kitchen faucet leaking a bunch of water. After he finished, voilá! No more leaking. If you request services from Mr. Rooter, ask them to send Andrew.

The 4 stars are because I found it a bit pricey (almost $400), but the service was good, quick, and reliable.

Impressed! I called looking for a service to come out and do some quick repairs and was having trouble finding anybody that could fit me in anytime soon. Superior Irrigation made an appointment for me the following business day AND completed all of their work in less than two hours. I was shocked! Highly recommend Superior Irrigation, I will definitely be using them for any issues in the future!

I had a leak in my front yard.  The first plumber I called gave me the runaround for a week.  I then called Big City Plumbing.  The plumber, Milo, arrived on time & even though he had to leave to get some additional tools, he came back & finished the job within a couple of hours.  All repairs seem to be holding up fine.  I would recommend Big City Plumbing

I've used Juan once and recommended to a friend. He's very knowledgeable and professional. He is very fast to respond, even on Christmas Eve. Thank you!

I left messages and emails for several plumbers. Only George Plumbing Co. returned my calls and e-mails. Thank you Clay and Allie for answering all my questions cornering a home inspection report.

Absolutely the most positive experience with a company in my 51 years.  Joshua Villegas and the crew he brought out were simply awesome. But that's not all.  We were in a battle with our insurance company over repairs where they were forcing another plumbing company on us but that company couldn't come out for three weeks and we were scheduled to close on our house in a week.  If we busted the close date, it was going to cost us some serious cash to buy an extension of the interest rate for our buyer, or lose the buyer.  Also, we risked losing our new home that we were contract on.
I called Rapid Rooter, explained my situation, and they immediately put me at ease...basically said we're on our way.  And they were, same day...got here, assessed what they could, took the only information I had, and started work almost immediately.  Fixed every issue, inspected, etc., in three days.  THIS WAS A HUGE PLUMBING BREAK under the foundation...they did everything; digging, tunneling, repairs, checks for more leaks, and backfill in three days!!!   To top it off, they were nearly half the price of American Leak Detection.  Rapid Rooter was professional, knowledgeable, kind, had phenomenal work ethic, and absolutely no BS.  They restored my faith that there are still companies out there that listen, will bend over backwards, and stand by their word.  Simply amazing experience.  Thank you Rapid Rooter!  You saved the day.

We sprung a leak at the main line into the house on a Thursday night. Of all the 24/7 places, AAA answered. They got someone out here first thing in the morning and got us fixed right up. Which is a load of my mind, as we'll be out of the country for a few weeks. Will, state licensed journeyman, was professional and thorough. He also explained what he was doing and what was needed. I got a quote before the work started and I had to approve before and after. The dispatchers I talked to were also pleasant and professional. Excellent service and communication. Hard to find these days! And the work has a one year warranty.

Avoid at all costs.  If you are a fan of communication of any sort, or the ability get in contact with your technician, this company is not for you.

*In Response
Pete, maybe you have me confused with someone else?  I did not have October.  Also, I wish you would respond to people calling you as fast as you would to a yelp review.  You seem like nice guys but you need to look at the at the reviews here and see the patterns.

Jon Wayne and team are always very professional and courteous. They do top notch work every time they come and always provide great details on how to continue keeping our A/C in great shape. I appreciate that they don't pressure me in any way to buy something and break it down it what should probably be done soon and what is nice to have.

Do NOT use Goettle in San Antonio! They destroyed our 10-year old AC system! They left it looking like someone had thrown spaghetti over it - there were so many wires hanging from the system! They sent out 4 different technicians and each only made the situation worse! We waited for a promised call from the project manager in Phoenix and never heard a word! We ended up having to replace the entire system and am now happily with another company. Also, Goettle installed our water heater. It stopped working on day 3 due to a bad circuit (it happens). When they replaced the circuit, they did not plug in the water heater and we, unknowningly, ran the system on backup AA batteries. When they came to fix it, the technician kept asking us why we unplugged the system! And don't get me started on the air duct cleaning! A 1-day job turned into a 10 day ordeal! Their technician training is severely lacking. As a professional development trainer, it is apparent their training processes are poor at best. Do NOT use Goettle! You are wasting your time and money.

They quoted my plumbing to be $3000 for 40ft of pipe work to be done and they only did 5 feet of pipe and my wife didn't check because we have a baby and I was at work so they made her sign without telling her they changed the plan, and still charged us $3000. Watch out for these scammers
They charged me for 35 ft and only did 5ft of pipe, I did not get my money back.

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