Best Plumbing Services in United States

Really poor service, they would agree on the phone to perform service and then rudely decline through mail. Not to be trusted.

Great attitude with a value added approach!  The installer showed up on time and worked non stop until  finished.  The equipment looks very nice and works really well.

Ryan and Matt provided exceptional service today when they fixed my sink faucet. I called and was lucky enough to get same day service. Within minutes I got a text that notified me with the plumbers information and his estimated arrival. Ryan's explanation on my faucet leak was very detailed and he gave me all the facts I needed to decide on how to proceed with the repair. I would definitely recommend their service to anyone, and when I have another plumbing issue I will be calling A & A. Their service was so great I am considering the VIP program they offer.

Came across a small water leak on the main line coming into the house...I was happy to see that Jamie lives in my neighborhood, I mean...how much more local can you get...He showed up in about 30 minutes, gave me what I thought was a very fair quote and got to work...job was wrapped up in about 4-5 hours and was please with the whole process...Looks like we have a new Plumber that I wouldnt hesitate to call for my needs.

Bill is a great guy.  Our HOA in chandler creek had some crappy landscape company come out and literally break the water main to the house during their mowing. Bill came out on short notice, patched it up for a good price, and did it fast.  He was a true professional. I wish other companies around here were half as professional.  Go with ezflow plumbing.

Gilbert is very friendly, punctual, speedy, high-spirited and clearly knows his trade.

We called him to investigate a slow sewer line and replace two toilets. Turns out the old toilets were installed poorly and that was causing the slowness. He explained everything he was doing as he installed the new toilets and he applied his trade expertly to compensate for the shoddy work we previously had. He even pointed out and explained a few other items in our bathrooms that we'd need to look at.

The expense was extremely reasonable, and his attitude made the experience a pleasure. I wish more tradesmen were like Gilbert!

These guys are awesome! Came over with no issues to inspect my system and pointed out CO2 problem & were able to fix the system same day! Great service, great customer service, and great value! Noel & Jesse were professional, quick, and clean. Answered all my questions and were very knowledgeable about the HVAC system and explained why there was a problem & what it took to fix it. Very transparent about what they were suggesting and why. Recommend services!

Our plumber arrived on the early side of the timeframe given, was pleasant and professional, and got the damaged toilet switched out for a new one in less than 30 minutes. He asked me to inspect the job, I saw that the seat was a little crooked, and he adjusted that in about 2 minutes.

This is our second experience with Mr. Rooter of New Braunfels, and both have been great.

I called Superior based on other reviews I've read and am so glad I did.  One of my sprinkler heads was broken.  Got a quick appointment, the gentlemen that came out were on time (a little early even) and very knowledgeable.  A quick repair that took less than 10 minutes for a very reasonable cost.  Will definitely use again!

I am always skeptical of services like this but I must say that in my time of being a home owner this has been, hands down the best plumbing services I have ever used. Before the plumber showed up I got a text with a picture and all the information I needed as well as some personal info on the plumber. Nice touch. Tony came by and was very professional and within 30-40 mins was done with his job and called me to see it and verify that it was done. Well done Big City Plumbing. You train your staff very well and customer service seems to big #1 for you guys. A++ rating from me.

I've used Juan once and recommended to a friend. He's very knowledgeable and professional. He is very fast to respond, even on Christmas Eve. Thank you!

Poor quality of pipe used in installing my water heater in October 2019 (just 3.5 years ago) causing corrosion on my water heater and causing leak. When I called this company back for assistance, they are not very friendly and no willing to fix the pipe, though I am ready to pay the cost. Now I need to keep looking for another company to replace the whole unit. I would not recommend this company. I have another water heater unit which is running fine for the 11 years, without any corrosion on pipe connections. The pipe material used in the connection is having poor quality. Do not trust this company.

Stuart is a very customer oriented plumber. Fixed my parents' drain leakage in their bathroom, was very professional & thorough.  I've requested other services and Amanda who manages the appointments and scheduling is very accommodating and thoughtful -- she lends an air of calm during my panicked calls for help.  Thanks very much to the Rapid Rooter Plumbing Team! (I've recently moved to Arizona from S.A. and visit my parents in Schertz regularly -- I'd also add that Rapid Rooter should be a trusted company for the elderly)

AAA Auger just came out to my house for the 2nd time to fix a leak at my water meter that SAWS won't fix because the leak is on the side of the meter closest to my home and therefore not their responsibility. The first visit out they fixed the leak and then gladly came in to take care of a few simple issues in the house. Well the meter broke again. Henry R. came to my house and did a tremendous job. He was so nice. He did not like the way the repair was made the last time the company came out AND I was 2 weeks past my warranty, but since he wasn't satisfied with the previous repair he did the work for FREE!!! You bet I'm calling them again.

I made an appointment to have a leak repaired. On the day of the appointment I noticed the leak wasn't there anymore so I texted the gentleman I had been texting the entire time to set up the appointment to cancel. He instructed me that next time I should call instead of text because his technician was already at my residence (He wasn't) and that's how they keep costs down. Well he had already estimated the repair to be $175 without even knowing what was wrong. These people are money hungry. He sent me an invoice. I guess I will put it in the neighbors mailbox.

I've had multiple exceptionally bad experiences/outcomes with Jon Wayne at two different houses.  Several years ago after a series of errors and poor workmanship by multiple Jon Wayne technicians I ultimately needed to replace an entire system that was only 6 years old.  During the course of that experience I had a service manager sitting at my kitchen table that initially refused to speak to my friend with prior AC experience that I had asked to be present for the visit.  It was completely unprofessional and an egregious violation of customer service 101.  Given the history of poor workmanship leading to progressively more and larger problems as well as the unacceptable customer service I experienced, I used a different company to do the new installation and swore off Jon Wayne for good.  I did not leave a review at the time, hoping this horrible experience was an aberration for the company and not business as usual.  However, now years later in a new house, I made the mistake of calling them back since all the HVAC units in this new house had been previously serviced by Jon Wayne.  Mistake.  I called to request their seasonal tune-up and new filters for my 3 units.  All units were completely functional for the prior year ahead of the Jon Wayne technician's arrival.  After 5 hours, the technician left my wife recommendations for two thousand dollars worth of repairs and upgrades.  My filters had still not been addressed and one of the units was completely nonfunctional after the visit leaving all my children's rooms at a very uncomfortable 87 degrees for the night.  They were not able to help me again that day despite very clearly being the cause of the malfunction.  I scheduled an appointment for late the next day since I was going to be at work until then.  They initially accepted the appointment time.  However, the next day they called to tell me they were not able to accommodate that time frame because it was too late.  When I voiced my displeasure at this the operator insisted that I had refused repair recommendations provided by the technician somehow suggesting that it was my fault I wouldn't have air conditioning for an additional day because of my difficult work schedule and ignoring the fact that I had completely functional systems before they provided their tune-up.  Outrageous.  I cancelled the appointment and called a competitor who was able to accommodate my schedule.  It was against my better judgement for me to have called Jon Wayne back.  I would very highly recommend anyone else shop around and use an alternate service provider.

Called to obtain estimate on 1/31 for major plumbing repairs to my Ill mothers home. The lady who answered Asked very inappropriate and offensive questions about  my mothers health. I have never had similar issue with any of the plumbing companies I have used in the past. I can not recommend this company to anyone at this point.

I called roto rooter this afternoon for a clean out and I was told someone will contact me between 16:00-20:00 to confirm. I missed a call at 15:30 while I was on my way home. I called back as soon as I arrived at home like 15:50. They told me a dispatcher would call me back.  No one ever called me.  I called back at 1800 to see if someone is still making my service call. I was on hold for a long time again for a dispatcher to talk to me only to get the service rep come back saying they made several attempts to contact me and there was no answer.  I've been home since 15:50! I just canceled and went with someone else.  Don't waste your time with roto rooter! They keep you on hold and they don't adhere to schedule time of appointment and they lie cus no one there really wants to work!

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