Best Damage Restorations in United States

When our water heater flooded part of the house I called A.S.A.P. They were onsite within a couple of hours and began opening walls and drying the areas that got wet from the leak. Josh was very professional and persistent making sure that every area was exposed and completely dry.

If you need this kind of help definitely call Josh. One thing that I learned is that this is a long process and it takes good communication with your insurance company to get this right. Josh handled everything in that area perfectly.

The best thing about Zona is that they came out on short notice, helped me with my broken pipe but gave me an estimate below my deductible.  If I didn't have ZONA I would've filed a claim and found out the damage was less than my deductible

This review is way too over due.

We had a leak that had caused water damage under our kitchen sink back in May. The plumber had recommended calling out a restoration person and had actually put in a referral. I was impatient and found ATH on yelp, and within a half hour they were at my house assessing the damages.

This was by far the best decision I made during the process. Nathan and his team were incredibly helpful and professional. They were wonderful at communicating with me about their entire process. They even came and met with the insurance adjuster and showed him pictures of the damages. I literally heard the adjuster say at one photo, Oh that's great, that will help me get them more back.

Hire them! You will not regret it!

Fast service when we needed an inspection and drywall replacement for the sale of our home.

Used Mike and his team to remove a window seat and do drywall repair. Very responsive and came out the next day to start on the project. Mario was great! He's very professional, on time, and diligent. Matched the texture perfectly. Would definitely use again and will refer to others.

Daryl is the real deal.  He is very knowledgeable and came out yesterday to take samples and start the assessment process.  I am very inexperienced in this area but he fast-tracked me on what I needed to know as a landlord. I already referred him to someone in my neighborhood.

These guys are all pretty young but don't let their age or looks fool you! Our home had a leaking dishwasher which ruined the floors so we hired Good Times for their Remediation and Restoration services. The whole experience from dealing with insurance and the actual restoration process itself went incredibly smooth and the quality of the reconstruction was top notch. They were also very thoughtful and accommodating to our needs since we were remote in Seattle for majority of the project.  

Would definitely recommend these guys no matter the size of the project. They are very efficient and thorough with what they do.

I will absolutely recommend them to everyone I know. Super helpful and kind. Very professional and the process was extremely simple! Thank you again for my beautiful roof

As a contractor of many years here in the valley I often time run into leaks, and water damage readily. Taylor and crew at 24Hour are the only guys I call. They are FAST, professional, detailed, and get the job done properly.

Javier and crew did a thorough job on walking me through the steps they were taking and what the process looked like.  Thankfully no mold was found so turned into more preventative measures than deep treatment but glad that was the case.

Scott, Derek, Rick, and Scotts helper (forgot his name) were incredibly helpful throughout the demolition of a shared bathroom wall and our kitchen cabinets. Rick gave us a great overview of the work that needed to be done, and gave us great advice on dealing with our insurance. Derek was always very quick to respond in our communications (and I like alot of updates) and made me feel comfortable through the whole experience. He was also very helpful answering any questions I had since this was the first time I had a major water damage repair in the house. Scott and his helper communicated frequently with us about what stage we were at in the work, gave us great advice in the early stages of the repair, and were always kind and courteous throughout the work in our home. I was even told by several contractors that they would not be able to save our granite countertops and would have to replace them, but Alldry assured me they could save them. They were successful in doing so. Would highly recommend these guys!

We had a flood from the washer hose breaking in the middle of the night. We contacted AZ Water Damage Experts and the team came out in less than 30 minutes. Alex was very helpful to answer all of our questions and we knew we would be in good hands.

The team did a fantastic job. They were knowledgeable, experienced and hard working. Cleaned up nicely and efficiently. It was so overwhelming and scary to see what had happened to our home, but as soon as they started the work, it was under control and I felt a relief for the first time that night.

Alex followed up the next few days to check on the progress and he kept us informed every step of the way. We appreciated high level of customer service and attention to details. Later he dealt directly with my insurance making this whole flood situation less stressful. Highly recommend them to anyone in need!

Jose sandblasted the underside of my car to remove the rust deposits. He did a fantastic job and repainted all the bare metal to keep it from rusting in the future. Thanks for a job well done. I contacted his company on a Thursday and he came out on Saturday and completed the job in the morning. I would recommend his company now and in the future.

So my anxious dog chewed 2 holes in our new berber carpet. Thought we would have to recarpet, or tile the areas in.  Thanks to others posting their reviews, I contacted Chris. Within a few days, we had our carpet looking brand new again!  His communication is great, his price is reasonable, and he is excellent at what he does!  Thanks, Chris.

Restoration HQ did a fantastic job. Alexcis was great, she worked with me to schedule and re-schedule several times and made sure they could come at a time that was convenient for us. Ricardo showed up early, was super nice, and did fantastic quality work. I would recomend Restoration HQ to anyone in need of drywall repair or damage restoration of any kind.

Good communication. Came out when they said they would and did the work as they said. Very much appreciate their help.

Unreliable and unprofessional. Everado delivers false promise after false promise and cannot be trusted. Avoid this company.

Rocky Mountain was awesome. I would use them again in a second. We had a water leak from our washer and they were out within a half hour of my husband calling.  They were easily reachable by phone as questions arose and communicated well with our insurance adjuster.  They even helped the adjuster understand that we needed more done then the adjuster thought.  They always  showed up on time, and were very friendly and courteous. They were clean cut, used clean language and made me feel comfortable while they worked in my home. They went the extra mile for me in many situations just to make me happy. They always cleaned up after themselves.  Great job guys.  No offense, but I hope not to need you again  but if I do have a water leak, I'm calling you guys!

BEWARE BEWARE!!

EVERYONE should report them to Attorney General!
For quick reference here is the link!
azag.gov/complaints/cons...

I am writing to inform you of the extreme difficulties, inconveniences and unprofessionalism I have faced hiring your company to complete a water mitigation and rebuild on my house.

Adams Restoration started services on September 5, 2018, and the job was completed on February 11, 2019. The timeline of the project is unacceptable given the scope of work. Over 5 months to complete the water mitigation and rebuild of a house that is 1,085 sq. feet. The scope of the project included the water mitigation of the leaking area, reflooring the house, patch work of the drywall, and rebuild of the inside of my cabinets as the faces of the cabinets were left intact. I have had several quotes from licensed contractors and this scope of work should have taken 3 weeks to complete.

There were several occasions in which none of the workers showed up at my house or showed up several hours after the scheduled start time. Most notably, November 15, 2018, in which I had taken the day off from work to oversee the rebuild of my floors. I was assured the workers would show up at my house at 8:00am sharp. The workers did not show up to my house until after 12pm. 4 hours late to a job is unacceptable, specially the fact that the customer had to take off work to oversee the project.  The inability to prioritize my project, forced me out of my home for almost 3 months. I drove an additional hour and half per day, and 20 miles due to the inconvenience of my home not being livable.

The quality of the work on the floors caused a multitude of re-work. I addressed the issues of the baseboards, drywall, and missing patches of floor in my email to the company on November 14 ,2018, including pictures. Your company addressed the concerns, however re-work of the flooring and baseboards pushed out the project longer than if the work was done correctly the first time. I hired your company to oversee the construction of my house, and it is the project manager's job to ensure that the construction is being completed on time and any quality issues are resolved along the way. These are the services I expected from your company but failed to receive.  

In addition, I had 3 project managers throughout the timeline of my project. Jason started on the rebuild, Jeremy picked up half way through the rebuild, and Cody completed the project. This further delayed the project. Each time, I had to reach out to the company when there was no response from the PM, in which case I was informed that 2 of these 3 project managers left the company. For each new project manager, I had to lay out the scope of the project before they could pick up the project. This is extremely unprofessional, as the scope of a project should be clearly laid out by the PM, not the customer.

Lastly, there were discrepancies on the final bill in which the invoice was overstated by $300. I am extremely disappointed in the discrepancy in the final billing and had I not kept track of the expenses in my own worksheet, I probably would not have caught the error.

I have informed the plumbing company that referred me to Adams Restoration of the unsatisfactory services that your company provided. I am extremely concerned the services or lack of services that were provided by Adams restoration, and believe that future customers should be aware.

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