Best Damage Restorations in United States

Professional, fast, high quality work.

We had Ryan and the Leak Science crew come out and find the leak in our pool that was causing us to loose a ton of water.  We told Ryan that we suspected that the leak might be within the pop-up water supply lines.  They ran through their testing, and sure enough, found the leak in between two pop ups underneath the pool (of course).

Since a repair was needed, we contracted Leak Science to perform the work - we were scheduled in the same week.  They were able to cut out a hole in the pool directly above the leak, cut out the PVC T-joint that had cracked, repair the line, and patch the pool.  The patch is barely noticeable - we had an older pebble surface, so I knew getting a 100% match was going to be impossible, but it is very close. Oh, and they did use high quality PVC repair parts - all glued joints, none of the o-ring sealed joints that might leak down the road.  Since they needed to cut a hole in the pool, pinpointing the location is obviously key, and they absolutely nailed the spot.

Also wanted to point out that they had great communication, worked fast, made us feel like we were their most important customer, and had good pricing.  A solid 5 stars.

Outstanding!

The details: 1700 square-foot house flooded. Estimated duration of water pipe burst: 12 to 24 hours.

When I received the call as a homeowner that my house was flooded I was in a state of shock. My friend recommended Servpro of Paradise Valley and I immediately called them to see if they could help. It was a Friday evening and they were prompt to answer and work the problem. I was two hours away from the house and asked that Servpro initiate the water mitigation team as I drive drove back to meet them at my house. With the help of a friend they were able to start the water cleanup process without me being there and by the time I got there 80% of the water had already been removed.

Throughout the whole water mitigation process the Servpro team was professional, kind, patient, and respectful. I enjoyed working with all parts of the organization including management, administration, and field agents.

If any of my friends were to ask me if I have a water mitigation team I will always recommend Servpro of Paradise Valley.

Thanks so much!

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

What a wonderful experience with Clean Theory!
I was able to get an appointment same day and was very pleased with the outcome of my tile and carpet cleaning. Ron is very personable, professional and makes sure you are satisfied with his work. We will be referring many friends and will continue to use his company in the future for our floor cleaning services!

Five stars for Five Star!!! Best carpet cleaners in town hands down! Wish i had another set of hands so i could give them 4 thumbs up!

Our HOA recently sent us a landscaping violation for having mistletoe in our front tree. Mistletoe?! What are they talking about?!

I had to do some research, I thought mistletoe was the stuff you stood under at Christmas. Boy did I get an eyeopener. One website says There are 1,300 mistletoe species worldwide. The continental United States and Canada are home to more than 30 species, and Hawaii harbors another six.

Once I knew what I was looking for I found it in a number of places in my front tree.

So I called AZ Desert Tree Care.

Edward came out and gave it a look over and said it would not be a problem to remove and trim up the tree. We had a good discussion and he asked if there was anything else, I said ya, and I took him in the back yard to show him my 2 fruit trees. One orange and one lemon.

My wife has been nervous about the orange tree because the trunk leans away from our brick fence. And it has been very heavy with fruit so I got her point. So in talking to Andrew about them he explained that they only need to be trimmed once every year or 2. Not every month like my landscaper has been doing for years. He explained about how the lemon tree needed to be thinned out in the middle to get sunshine through the center to get more fruit, which we have had very little on that tree.

The quote was reasonable so I scheduled it. When the day came the guys that came out were very polite and they got right to work. WOW! What a difference in the trees. For one, the wife was really happy with the fruit trees. (when mama is happy...) The mistletoe was gone as well as a lot of weight on the front tree. That was one of the first things the lead guy told me when he arrived, how heavy the front tree looked.

They also put the good ol' fishy fertilizer on all of the trees. I was told that it will also help keep mistletoe from attaching and growing on the tree.

Oh, one last thing. Andrew pointed out the drips on the fruit trees. They have always been at the base of the trunk. And I always wondered about that. He mentioned that it will create a root ball at the base of the tree. The drips should be located at the dripline of the tree, which makes perfect sense. He recommended splitting the line and have one drip at opposite locations at the tree's dripline. Done!

So I will have them back out next year to see if things need trimmed up again.

Highly recommended!

With all the rains in AZ lately we had a leak in my daughter's bedroom.  I contacted 1800 Water Damage and they handled everything.  Technician Nolan gave us world class personal service.  They were fast, efficient, friendly and minimized the damage. I would highly recommend them.  The Allens.

They are very professional and have helped many friends of mine.  I haven't had the need to use them and hopefully will never.  But if I do have the need I feel confident that I can trust them based on my friends experiences.

Justin and Paul were amazing.  They showed up so fast, professional and helpful.  I would recommend to anyone!

I am so grateful to John from Surv pro.  I woke at 4 am to a flood in my laundry room, garage, breakfast room and part of my dinning room.  I called at 4 am and John was at my house by 5;15 AM vacuuming up the water from a burst hot water heater. John was professional and quick. he returned    to check on the drying fans  for 2 days after.  I would recommend 'JOHN  for any water, restoration problems in the west Valley.  Excellent customer service.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

Robert and his team I would give 10 stars if I could! Robert is 100% committed to doing everything by the book and backed by honesty and integrity! If you have a loss and need his services don't hesitate call now!

Omg...if I had an employee that responded to a customer complaint the way that Aaron Mullins did just 24 days ago (read reviews below) I would fire his ass immediately. Apparently his mother, and now his boss, have failed at teaching him manners. Additionally, Mr K of Kowalski Construction responded to my negative post and I would like to address three of his mistakes: I signed off on the project completion, but never once told anyone I was 'happy' with the work and I've never communicated with Mr K; and as I stated in my original post the flooring was purchased at Home Depot and was IN STOCK...Mr K, there was no special ordering of flooring: and there were no delays due to insurance. I had the payment in full from the insurance company approx two months before you finally finished the job! In fact, I was sitting here with the money and finally had to call your office and REQUEST a final invoice! You should just sit in your little office and stop responding to issues you are not fully informed about. It might help if you had better employees.

This company is horrible! They were sent to me for mitigation through a plumbing company. My water heater just blew one morning, I got to it quickly, and shut the water off. There was very little water damage. Drylux comes in and starts cutting to check for water inside the wall. That was fine, to be expected. But they were in such a hurry to cut into the wall(over cut), that they damaged my water softener unit. Of course they denied that they did it. Then when it came time to dry out the small area, their fans stopped working. I called them back a second time to restart the fans w the humidifier. The equipment failed a second time. Which keeps their equipment in the home another day. The guys that were working this project are rude and bullish when they come into your home. They just want to control the whole situation, and try to inflate their prices. They dont want you thinking at all. They are not there to to help you, they are there to only cash in on your situation. It feels like a scam as soon as they appear.

Tim with Master of Disaster is the most helpful person you will meet BEFORE the work begins.  After the work begins, if there are any issues or problems, Tim essentially becomes a ghost.  Hired him to install a water filtration system...there were a number of issues.  

After installation, the water in the house was blue.  Called Tim on multiple occasions to inquire if this was normal, no response.  I finally decided to call to manufacturer of the water filtration system directly.  They inquired, what is the water pressure regulator set at?  I told them there was no  water pressure regulator installed.  The manufacturer told me that because Tim did not install the water pressure regulator, it voided the warranty on my new $1,600 system.  

The manufacturer also informed me they could have installed the entire system for $1,100 (including the water pressure regulator) so Tim deliberately overcharged me.  I spent 4-5 days trying to get a hold of Tim.  Finally...he felt I was worthy enough to receive a return phone call.  Tim came to my house, looked in me in the eye, and told me he would have his guys come out later that afternoon and install the water pressure regulator.  Told me not worry...he would take care of it.  His guys never showed, and that is the last time I heard from Tim.  By the way...I had to spend additional money getting a water pressure regulator installed myself.

Besides the water filtration system, Tim was also suppose to install a new sink.  He did install the sink, but his guys were sloppy during installation and I now have a 4 inch gash in the counter.  Tim tried to tell me the gash was there the entire time...yeah...right Tim.  I must have overlooked the gash as I only lived in the house 11 years prior to your guys being hired.

Lastly...be very careful if you are receiving water restoration services.  Tim preps you for phone call to the insurance company.  After invoices were submitted to the insurance company for work performed, I received a phone call from the insurance company regarding how much they were charged. The individual wanted to know specifically what work was actually performed.  Think about that for second..and ask yourself if you want to do business with these guys?