Best Damage Restorations in United States

We rely heavily upon the advice and recommendations of our insurance salesperson particularity when dealing with matters regarding personal possessions.  

We had major plumbing and drywall issues at our investment property. We contacted State Farm and they provided 3 companies which could assist. We interviewed all candidates and rating their turnaround times, responsiveness, workers and staff, as well as cost, we selected Western Skies.

We were pleasantly surprised to see how well they did and were able to accomplish within a reasonable time and cost budget. The office staff was easy to work with and their workers' goal was to address our needs and satisfy our expectations.

We plan to use them in the future and have recommended them to others and in particular notified Stare Farm, as well as our residential community, Western Skies should be on the top of their recommended list.  

Western Skies Office: 480-507-9292

Our good friends son passed away at his home. According to the investiging officer, there was a significant amount of blood. Family called this company to come and clean the apartment. They went to estimate the job and said it could be cleaned up with a tissue. We went to take care of it for our friends. It was a large amount of blood! Took us over two hours to clean it all up! Very disappointed in the customer service and that on their website it reminds people not to clean up blood for health reasons. Then they refuse to do the job! Shameful!

I found myself in the most impossible, stressful situation and needed help badly and fast. Contacted Bryan Swallow and from the first minute we spoke- I knew I was in good hands. I didn't realize how good until my project took many different  turns (because it was an out of the ordinary voc situation. I guess all of those are out of the ordinary but this one- for the books)!

Bryan always, always answers his phone and is polite, courteous and beyond helpful. Nothing is too big of an ask. He is a wealth of information for anything disaster related. Plus, if he doesn't do it- he has a roledex of equally fantastic contacts that can. Trustworthy, prompt and careful. Detail oriented!
He was the only one that said he could and would help me - and he did. Above and beyond. Highly recommend. And he is a very nice person. Thank you.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

I can't say enough about the professionalism and great customer service this company exhibited. They were recommended by our insurance company after an upstairs bathroom flooded and caused weak walls and mold. Every part of the team-Paul, Corbin, Alex, Nathan and Sandy-were exceptional. My elderly mother lives in the condo and they went out of their way to make her bathroom safe and accessible during and after the work. . Highly recommended!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Ken came to our house and fixed multiple issues as the house is a rental and we just moved in.  He was kind, helpful, and he got everything done with quality work.  We will definitely be using them again and will most definitely be using them again.

My insurance company recommend Hydro-Pro carpet cleaners to fix a leak in my shower.
First off my insurance company said they were plumbers and a drywall/plumbing company that takes care of everything.
Well loose lips sink ships.
Thank's Jennifer!
The other plumber was Dave Capko from Ideal Plumbing same office as Ray Odom the plumber from Hydro-Pro carpet cleaner/plumbing!
I just needed to follow this paper trail.
Dave Capko's line was disconnected when I called.
No wonder my insurance adjuster was told that Ray take care of it!
Lie number one.
I had a simple problem that has now lasted  3 weeks from the start when Ray Odom showed up with his thermal camera.
I had a leak coming from my shower that buckled my wall a little bit.
Ray Odom proclaimed Oh you have a leak
My reply was yes I can see that Ray.
You would think if a plumber showed up at your house he would start the process.
Did he NO!
Ray Odom said he would be back with my insurance adjuster.
Patrick from Farmers Insurance came on time.
We both waited for Ray Odom.
Ray Odom finally showed up!
Ray Odom said he had to open up my wall.
Ray Odom was 45 minutes late he should have apologized to Patrick from Farmers Insurance for waiting around for him.
Ray Odom had no apology to me!.
Ray Odom treats women terribly and tries to dismiss me.
I am not a women you dismiss.
Ray Odom found the problem there was a leak where ceramic tile sealant should have been put when the house was built.
Ray showed up again on Thursday I thought he was there to work he set up these fans to dry the water in my wall.
To which shocked my mind because the shower was not used for 2 weeks by this time.
It was dry already.
Ray Odom also told my insurance company Farmers I had mold.
Ray Odom told me I had no mold just water that needed to be dried.
Ray Odem told me he could not stay and do my work because there were larger problems with people who have flooded homes.
Ray blew me off and said he did not work weekends because he likes to ride his motor cycle.
Why I thought is Ray here? His office girl Jennifer told me he was coming every day when I called.
Ray never came on time and spent a total of 2 hours that was his longest stretch.
He came to my home 4 times and this project started in late August!
It is now mid September.
Never ever have I had I had so much mayhem.
Later yesterday a dry wall man showed up named Omar he said why isn't the tile work done?
I said Ray Odom has not finished that yet.
Lie # 2. Yes Ray Odom said he would be finished.
Omar also said there is no sealant put on that needed to dry.
Once again the undependable Ray Odom sent a dry wall man out who was in shock.
Omar called Ray Odom on loud speaker Ray said just don't worry about any sealant or the tile.
Omar asked him about the missing tile.
Ray Odom said he would knock it out from the other side!
That side has NOTHING wrong with it.
Omar just shook his head and kept saying he was so sorry.
Omar is a nice man he kept saying Ray Odom is a bad man.
I agreed.
I am so tired of having this 3 day project take 3 weeks.
Don't count of their promises Hydro-Pro Ray Odom will leave you empty handed without fixing the problem.
Ray Odom will not work weekends bad business decisions!
That was the missing piece to this puzzle.
I bet if it was a home flooded Ray Odom would be at that house on the weekends that = more money!
A handshake means nothing to Ray he said he would come and lied to me.
Ray Odom is a piece of work if he shows up it's hours too late.
Lie # 2 RAY ODOM GAVE ME HIS WORD THAT HE COULD DO THE JOB.
DON'T EVER USE HYDRO-PRO IN SCOTTSDALE, OR ANY OTHER PART OF PHX.
RAY ODEM IS A COMPLETE FAILURE IN MY BOOK.
RAY IS A PSYCHOTIC MAN WHO WILL CONTINUE TO LIE.
RAY SHOULD BE TAKING SOME KIND OF MEDICATION.

****BEWARE LADIES******
BEWARE ALL WOMEN RAY ODOM WILL TRY TO TALK OVER YOU AND BLOW OFF YOUR PROJECT.
DON'T GIVE THIS MAN ANY MONEY.
RAY ODOM WALKED OFF MY JOB AND THAT WAS IT AS HE MUMBLED SOMETHING DEROGATORY UNDER HIS BREATH.
RAY ODOM WILL MAKE A HOLE IN YOUR WALL AND NOT COME BACK AND FIX IT.
FOOL ME ONCE SHAME ON YOU, FOOL ME TWICE SHAME ON ME.
Kimberly B. in Scottsdale, AZ

Our pump was not working and Sun Bright Pools said they would be here between 7-9... their tech showed up 7-730and had our problem fixed within  half hour!  We needed a new capacitor!!  Thank you Sun Bright Pools!!

I don't take a lot of pride in my writing abilities, so this will be short!

We just finished getting a new roof by this outstanding company. It was a joy to work with ProStruct Builders from the start till finish. The service we received was EXCELLENT.

I want to give a shout out to Greg and Connor.  These two were fabulous and in our opinion went above and beyond! We were amazed by the calls, texts, etc. on updates and progress and working with our insurance company. I am a big believer that word of mouth is by far the best advertising that can be done for a company. These two gentlemen are a great asset to this company.

Thank you again for giving us a great experience with ProStruct Builders,

This provider was hired to repair water damage. This took several months. They were supposed to keep the property secure and locked during the time they were working on it since it was unoccupied.  They were negligent in leaving the garage door open over night resulting in art work being stolen. The police were involved. They refused to pay for this loss and refused to give me their insurance information. Legal action is pending.

THESE GUYS ARE A SCAM THAT SEND CONVICTED FELONS TO YOUR HOME.

I hired Water Fighters to handle my mold problem.  They told me that they would remove everything until the air quality test came back as livable.  Well the rest came back as unlivable and they did everything correct and the air quality tester messed up.  They then said, they can come back and renegotiate the price after I already paid them $2500!  

Up to this point I was dealing with their Project Manager Brandon Beckett.  I then, went to their owner Cesar Ontiveros and explained the situation.  He told me he would look into it and get back to me.  He has since ignored all my communications.

I did some research and found put their project manager they sent me, is a convicted felon for drugs, grand theft, and leaving the scene of a hit and run that resulted in a death.  See below for the link to his record and yes that mug shot is 100% him.

Bottom line, unless you want to throw away money, pick someone else.

bailbondshq.com/arizona/…

This was the first disaster we had to deal with in our home in over 50 years, the biggest mistake we made was hiring Arizona Fire & Water restoration. Please be aware that although the entire company may not be scam artist, a handful of their employees are. AZ Fire & Water falsely over charged our insurance company by $11,434.71 and then tried to come after us directly when the insurance company denied payment. They added to their own estimate things that did not need to be repaired. They didn't even do the job 100% & we had to have another company come in and rectify their mistakes. We are now in the litigation process with AZ Fire and water and I will post again when I have an update.

For any homeowners who EVEN THINK about hiring this company, I would be more than happy to send you proof of everything.  Emails, phone calls, & then Invoices from the 2nd company that stated they had to clean up AZ Fire & waters horrible mistakes.

They are complete frauds. I would stay far away from this company. I WOULD NEVER AGAIN DO BUSINESS WITH THEM AND I WILL TELL EVERYONE I KNOW TO STAY FAR FAR AWAY FROM THIS crooked company.

Shame on you Arizona Fire and water restoration.

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