Best Damage Restorations in United States

I picked this company due to the other reviews and I am so disappointed. The first guy came to do our downstairs bathroom walls and they look...decent. But he was so messy and he tracked something red all over our floors that I had to scrub off our floors when he was done. Then they told us it would be a few weeks to have our floors done in the upstairs bathroom...the next week they randomly showed up at 7am to do the floor (no one had called to book an appointment or anything) and we had to unexpectedly take days off from work and it was even more annoying that they told us it would take 2 days and it took 4. No one from management ever called to apologize or anything. The floors are finally done and they left our bathroom disgusting. I don't expect the bathroom or anything to be perfectly clean but it took me an hour just to clean their handprints and random pieces of grout off of our walls and cabinets and shower. They nicked the corners of our our walls leaving marks and missing paint and they DESTROYED the paint all above our baseboards and now we are going to have to pay to have our walls repainted. And now it's been 3 weeks since they did the work and the grout is already breaking and coming out from between the tile. I pick up pieces of grout almost every day. I'm pretty sure they didn't do a sealant or anything. Again we are going to have to pay more money to have the work redone. They also left a piece of broken tile or something under the carpet leading into the bathroom so now we step on a hard shard of tile every time we enter our bathroom. No one ever called to make sure the work was done right or that everything was okay with the work...but best believe they were really quick to call me to collect money. And even when I explained I was waiting on my insurance company to pay them...they were again pretty quick to threaten to send me to collections. I know times are weird and they continued to tell me how busy they are...but it's not an excuse for sloppy work and bad customer service. We paid thousands of dollars for our bathrooms to look worse than how they started 3 months ago.

I had a leak appear under my Kitchen Sink that had damaged all of my cabinets just following Thanksgiving and was hosting a celebration at my home for the Holiday Season near Christmas.  Jill, Nichole, and all of the staff at Lotus Restoration definitely understood the need to get this job done quickly and they walked me through dealing with the insurance company each step of the way as this was my first experience in my recently purchased home.  The company was quick, efficient, and they completed all of my repairs just in time for me to host my party.  If I ever have another issue, Lotus Restoration will definitely be the first company that I contact to help me get the issue resolved quickly and with excellent work.

Really a superb organization that came out to make a bid, then delivered as promised on the bid, and was also very timely in remediating my condo's mold problems. AZ Environmental is really a top notch firm.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Thank you Desert Dry! They were prompt, helpful and responsive through our entire process. Even when we thought everything was done, and we needed some assistance months later, they took care of it with the same level as our initial service! This was our first (hopefully last) issue with dealing with a fire incident with our insurance, they communicated well and kept both us and our insurance in the loop. Though I hope to never need them again, I would trust them and recommend them to anyone!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

We have worked with Ken and Marymargaret on many projects. They are both very honest and hardworking and easy to work with and for.
We look forward to working with them on other projects as they arise and give them a high thumbs up for others who seek their services!
Thank you
Phillip Boldt

As an insurance agent I love Ray because he helps my clients avoid turning in tiny clams. He just went to a client last week helped to fix the situation and it was far under her deductible. The other water damage Restoration company I referred her to sent out one of his lackeys and told my client immediately turn in a claim. This would raised her rates for 3 years. Ray spent the time with my client to make sure she understands what she's doing. Thanks for all you do!
I love that he does water damage, mold, and other emergency clean up issues. Luckily I have never had to send him a fire!

We put a claim  into  first american home warrantee for a filter issue. It was straight forward. Sun brights  service rep came out to inspect he unit. He said there was evidence that there was no de in the filter and I explained that we backwashed to remove pressure. He said that the insurance probably would  not approve.  He the looked at pop ups and said they were spongy, I told him they ere less than 6 weeks old. So rather than fix with low cost solution he was trying to up sale a $1250 cartridge system   I am sure he would have recommended the pop ups to be replaced as well. The insurance company sent out another company and the issue was resolved in our favor.  I would be very suspicious of anything sun bright said

They came out to look at the building and never responded with a quote or a no thank you. Even called them twice to follow up.

Frank and his team did an amazing job when we had a leak behind our shower.  Everything from helping us deal with our homeowners insurer to making sure the job was perfect.  Thanks guys!

Driving on the 10 W when either the owner or an employee decided that they were above waiting to get off on Avondale BLVD. Cut right in front of me (when there was clearly no room) in his lifted tan Toyota Tacoma with my son, causing me to slam my brakes on. After giving him a well deserved honk he decided it would be smart to get aggressive with his brakes. Complete trash can of an employee. Riding people's rears and flooring it on streets in and out of traffic. Then we get stuck at a light and he gets cheeky creeping up next to me going to town on his horn while waiting for the light to turn green. You guys should be embarrassed to have someone like this driving around with your logos all over their truck. If you're the owner, then you should be embarrassed to call yourself one. I'll just go ahead and pass this around so that everyone knows how unprofessional you are.

This is the Worst company I have ever done business with.
After nearly 3 months , I have to wash dishes outside with the garden hose because they haven't finished a simple repair.
salesmen from this company came out on march 12th to asses some damage in the kitchen due to a hot water pipe leak.
They were eager to get the job...started by removing my cabinets..piled everything up in the garage which I haven't been able to park my car in.
They don't return calls on a timely basis.
They have excuses about how they are busy and not enough employees.
They have angry and disrespectful employees....one of whom threatened to walk off the job if I didn't stop harassing him about the completion date. He literally said I don't need this and I'll just leave
My house and garage are a mess and I'm literally washing dishes ioneer stile in the back yard.
The management of the company is awful...no coordination with their staff about completing things and they just don't give a S---.
So heads up to anyone out there needing professional restoration work.

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