Best Damage Restorations in United States

I AM SO very impressed with this company! The communication (like letting me know they're running a little late due to traffic) ALWAYS calling ahead to check MY availability, the upfront info on cost, no hidden fees etc., the courtesy of every employee and above all, the quality of the work! The cabinets they rebuilt for me are perfect!!! I couldn't be happier and will ABSOLUTELY recommend them to anyone who needs new cabinets! The price is totally reasonable too I might add! I was without cabinets for FOUR MONTHS because of a previous company (Adam's Disaster & restoration) and it was nothing but headache, hell and bullshit! (Read my review about them, and what others had to say). Western Skies was the epitome of perfection throughout the entire process AND they got my cabinets rebuilt pretty damn fast, especially compared to others! I've never been so enthusiastic about a construction company before!!! BTW the wood isn't cheap particle board! It's good and sturdy! Steve was the one overseeing my project and he is WONDERFUL! Super nice guy!! Skip the searching around and just go straight to them!

Woke up to a flooded master bathroom when the water heater on the other side of the wall in my garage broke and the water flooded my bathroom instead of going out the garage like it was supposed to (stupid home builders). Lotus was recommended by several people in my facebook group so I called them and was blown away! They had someone at my house within an hour. They did a great job on the water mitigation and then worked with my homeowners insurance on the repair scope since the insurance company decided to not send out an adjuster and low balled me badly the first time around. They helped me out so much and I feel they didn't even have to since I wasn't planning to use them for repairs (my dad is a contractor, otherwise they would have restored the bathroom for me too). The owners gave me so much good information and helped me so much and were so understanding. I don't think there are many businesses around anymore that care this much about customer service. I am beyond happy with what they did and highly recommend them if you are facing an epic disaster. Thanks Lotus! I hope to never have to use you again but if I do you'll be the first I call.

We called Bryan when we had a mold problem that nobody could seem to find the source of. He spent the time to look over everything we had had done already, came to the house, spent almost two hours walking through and highlighting things to us, explaining the significance, etc. Then he gave us detailed information about what he would do, what things to watch out for, and what he would do in the meantime. The thing that impressed us the most is he didn't charge for any of it and even told us things that we could do (e.g., renting air movers from Home Depot instead of from him) that would be more convenient for us but lose him money. I wish everyone could be like Bryan - awesome service and great explanations. Definitely seems way more above board than some of the more popular mold remediation outfits.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Thank you Desert Dry! They were prompt, helpful and responsive through our entire process. Even when we thought everything was done, and we needed some assistance months later, they took care of it with the same level as our initial service! This was our first (hopefully last) issue with dealing with a fire incident with our insurance, they communicated well and kept both us and our insurance in the loop. Though I hope to never need them again, I would trust them and recommend them to anyone!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Ken came to our house and fixed multiple issues as the house is a rental and we just moved in.  He was kind, helpful, and he got everything done with quality work.  We will definitely be using them again and will most definitely be using them again.

Ray was recommended to us by our interior designer who was new to the area. We decided to go with him because of the professional rapport with our designer, he gave the most detailed estimate of the contenders (which isn't saying much), and because he fell in the middle of the price range for our higher end home remodel.

The pro is that the job was completed, albeit 3 months after the promised completion date. The cons unfortunately outweigh the pro.  I do not feel like they are accustomed to higher end home remodels. And I would not recommend them for that purpose.

Ray subcontracted the job to another general contractor and was not very involved in the job so there was a definite breakdown in communication between us, him, the designer, and the work crew. He didn't listen to our plans and we were constantly stressed with ironing out problems that should not have come up, or that he should have dealt with directly. Most of the time it felt as if I was doing the GC job and just paying him in name only. The workmanship was sloppy and unfinished. We had to constantly tell them to finish what they started, fill obvious holes, fix shoddy tile work, etc.It was a headache that became more and more expensive as each supplemental work order was added just to finish the work.

Ultimately after a disaster their work would be an improvement, but for a home remodel working with them was a disaster in and of itself.

We put a claim  into  first american home warrantee for a filter issue. It was straight forward. Sun brights  service rep came out to inspect he unit. He said there was evidence that there was no de in the filter and I explained that we backwashed to remove pressure. He said that the insurance probably would  not approve.  He the looked at pop ups and said they were spongy, I told him they ere less than 6 weeks old. So rather than fix with low cost solution he was trying to up sale a $1250 cartridge system   I am sure he would have recommended the pop ups to be replaced as well. The insurance company sent out another company and the issue was resolved in our favor.  I would be very suspicious of anything sun bright said

Prostruct did an excellent job and was done super quick. Travis gave excellent customer service before during and after the job. Have them come out while your insurance adjuster is there. I can't recommend them enough!

This was such a great company to work with.  I was on a pretty tight timeline and they not only performed quickly but everything was done to perfection.  Everyone I worked with was kind and professional.  We own quite a few properties across the country so I use construction companies numerous times each year.  GXS was one of the best I've ever worked with.

THESE GUYS ARE A SCAM THAT SEND CONVICTED FELONS TO YOUR HOME.

I hired Water Fighters to handle my mold problem.  They told me that they would remove everything until the air quality test came back as livable.  Well the rest came back as unlivable and they did everything correct and the air quality tester messed up.  They then said, they can come back and renegotiate the price after I already paid them $2500!  

Up to this point I was dealing with their Project Manager Brandon Beckett.  I then, went to their owner Cesar Ontiveros and explained the situation.  He told me he would look into it and get back to me.  He has since ignored all my communications.

I did some research and found put their project manager they sent me, is a convicted felon for drugs, grand theft, and leaving the scene of a hit and run that resulted in a death.  See below for the link to his record and yes that mug shot is 100% him.

Bottom line, unless you want to throw away money, pick someone else.

bailbondshq.com/arizona/…

Here is what I now know from a dear friend and neighbor of ours who recently had a leak from a neighboring condo ruin her bathroom ceiling and cause her bathroom walls to nearly collapse. She turned the matter over to her insurance company  - and her carrier referred her to Arizona Fire and Water Restoration, Inc.  

It quickly became obvious that this company is out to milk the insurance carrier for as much money as possible while doing little or nothing to help the homeowner, who may desperately need help!  This company lied, didn't show up, and seems to have billed for things they did not do, left their useless equipment running in her home for days or weeks on end - and it did no good what-so-ever. When she complained, they accused her of all sorts of horrible things, impugned her character, and worse!  This company is, in my opinion, the last company you want to call if you need help in an emergency situation!!  

We live in a condo complex with nearly 200 units and have let all the homeowners and the board know of this wretched firm and their potentially illegal and greedy machinations!  My heart felt advice is to avoid this company like the bubonic plague!  

If your insurance carrier should refer you to them, get someone else!! Remember the insurance carriers can get kick backs, referral fees and more from these 'referrals'.  Certainly not all insurance companies do so, but enough do this sort of thing, that you must be suspicious of any referrals you get from the insurance company.  

As for Arizona Fire And Water Restoration, INC., my friend and neighbor has consulted counsel and is getting ready to sue them for their malicious attack on her character, fraud, and worse!  Their shoddy treatment of her is nothing unusual.  They have done this to may others thinking they will intimidate people into paying them for outrageous bills and services they did not perform at all, or 'remediation they did not even provide! Hopefully their legal defense costs will put them out of business - which is just where they belong, in my opinion.

Do not go for their excellent ratings. These can be faked by friends & associates and other people signing up for a new and fake Yelp account. It's not hard to do.  If you do not talk to previous happy customers, (chosen at random from a list of at least 20-30 people), then don't believe their ratings! NOT ONE WORD OF THEM.  The only reviews you can count on being accurate are, sadly, the bad ones. If I could have given them less than 1 star as a rating (like a negative number of about 10 or so), I would have done so happily!

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