Best Damage Restorations in United States

This company is made up of some of the most professional and upstanding people. I trust them with my home and my family.

Van and Damian came to check out the inside of my house from roof leak.
They were professional, courteous and did not try to up-sell me on services I did not need.
I would highly recommend

Subsequent to a plumbing problem causing a leak in our home l called restore Master (a full service restoration contractor) to do the restoration and repair work. I spoke with Nasur, one of the partners of Restore Master,and within an hour he was at my home, accessed the water damage and shortly thereafter, all the blowers and dehumidifiers were delivered and installed. After the dry out period, the necessary repair work was identified and materials ordered.
Restore Master coordinated with my insurance company and worked  on the final settlement. The repair work was completed on time by very experienced craftsman who used quality material. They were professional, courteous and went above and beyond to satisfy us. Their attention to detail and pride in quality workmanship was very obvious. This is a very honest and dependable firm to deal with, and I would not hesitate to recommend them.

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

We had water damage from our upstairs bathtub into our kitchen ceiling and walls. Patterson was amazing working with us and insurance making sure the process went as smooth as possible and remained in the parameters of the insurance estimate.  They even had even had an issue with our supervisor not responding to us mid repairs for days and they escalated the issue and immediately reassigned to another supervisor who went above and beyond to take care of us ASAP.  I was shocked with how well they handled this issue as it certainly was a nail in the coffin and I was holding the hammer ready to swing.  They gained all my future business, not only based on the amazing repair job they did, but based on how management handled the employment issue internally to not disrupt the quality of customer service they pride themselves in.

Sharon Godwin is remarkably professional and an absolute pleasure to work with. As an Indoor Air Quality duct cleaning company we have worked with her for years and had nothing but the best of experiences.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

Had some needs for quick drywall repairs. Was worried about them matching existing texture, but the crew did a fantastic job. Once painted, can't even tell there was a 2' hole in my ceiling.

I also had them do some tile work on our custom built entertainment center and it turned out incredible. 100% recommend.

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

I'm a recent first-time home buyer and really appreciated our project manager (Brandon) walking us through the process from the estimate at the beginning to final walk through at the end.  He communicated back and forth with our insurance and made the process as smooth as possible.  We also appreciated the contractor who did a lot of the work, Waldo.  He treated our home with respect and seemed to be dedicated to getting the job done well.  We highly recommend Summit and will go back to them with any future restoration needs.

Many of the customers who chose Resolution Fire and Flood had a pleasant experience with them. That's good; it shows they have potential and can provide top notch service to people who experience a loss due to fire or flood. My personal experience did not go as well. The condition my belongings were returned to me was disheartening and made the whole experience very stressful. There was much damage done to my property and some itemswent missing.

The  Resolution Fire and Flood's  way of remedying the matter was to say to me just name your price and I'll cut you a check. How cavalier of them! From a consumer's perspective, how tasteless to suggest my personalbelongings (some of them, of sentimental value were reduced to mere dollars, problem solved ! Chris, the owner of the business,e-mailed me a personal apology including an invitation to forge on with my  smear campaign (a reference to my telling him my plans to Yelp my experience with his company. I found that highly insulting! Until his employees receive further training my review of  Resolution Fire and Flood are as follows:

I do not recommend using them!
I did not appreciate how my belongings were handled  while in their care.
Do not tell a customer I'll cut you a check for damaged belongings as if they have no value to the owner.
Belongings NOT returned to the owner are STOLEN (even if items are not expensive).

Are before and after photos of my personal belongings !

I had a pipe break inside of the wall.  My Home Warranty sent out Enviro-Clean to stop the leak and grant access (i.e., open the wall) for the plumbers, as well as set up some dryers.

Although no one is happy when something like this happens, I was very happy with how Enviro-Clean handled things.  The staff they sent was professional and efficient, doing as little damage as possible while opening up everything they needed to.  They also worked very well with my Homeowner's Insurance, which I appreciate.

Did some drywall work. Used our garbage (and yard) to dispose of the trash. Left drywall in our side yard, front yard, all down our driveway and to the street-then stopped showing up for a week. I had to call THEM to ask what was going on 5 days later, they were aware no on was showing up but no one reached out to us because we were scrambling to find you a new contractor before we reached out. Communication and respect for my home would be great. A 2 day project had been 2 weeks and counting. Do your research everyone.

This company was referred by a roofing company. We had a major flood and roof leak that caused extensive damage. They came out with their fans to dry out, and later did a tear out of the damaged areas. They implied they were done- however, my entire house now smelled like mold! After complaining, they finally came back and did an air test, and there was indeed a mold issue. They came back and did another mitigation. New air tests done, and mold and smells were gone. I was happy until I realized what a mess they left our home in!  They removed all the blades from all our ceiling fans and bagged the lights. They left one of the units on and my husband came home to the smell of burning plastic! Thank goodness he had come back!
They came to get their equipment but had no plans of putting our home back together. They left all the fixtures in pieces, left everything bagged and taped, left a giant window without glass, and left a piece of plywood with a giant hole in its place, damaged our master bath shower panel with their tape, damaged several fans with the tape and bagging, broke our front gate, moved our fridge freezer and did not plug it back in and ruined everything inside, and then STOPPED RETURNING CALLS AND EMAILS!
I only heard from another representative from their company when they realized that they had not been paid yet from my insurance company, and had the nerve to ask for my help in receiving payment!
How about finishing your job and resolving damage issues first!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

Well well well! I would stay away from this company! I could YouTube repairs and more than likely fix more than this individual. I own a property in El Mirage and there is a pretty big leak issue going on. This low rate ^*^&%^ that I would not even call a company was sent out by my home warranty as the other two reviewers stated. The technician that phoned me was John. He called me telling me that there is a leak in my master bath vanity area and the vanity needed to be pulled and the wall opened because his little moisture tool told him that is where the water is. John, now really? Be thankful I am currently out of state as I would have ripped you from one end of your smart mouth to the other end embarrassing you with the ignorant incompetence you displayed. When he told me of his mindless so called assessment I told him very clearly that I am out of state and that my ex-husband is handling the situation for me. I ask to give him Shawn's number and would he call him and explain his expert analysis since Shawn is local and has had a visual of the damage especially of my less than 6 months old wood floor that is warped and buckled. John told me to have Shawn call him. OK no problem and I called my ex-husband immediately. Shawn tried for three days to get this individual on the phone and not once was his call returned. I called on the 5th day and John answered his phone. I had to go through a few things to even get him to recall who I was. Poor guy gets 5 to 6 calls a day. Shawn went to the house and pulled the vanity and opened the wall and was ...... where is this leak? John told me on the phone that he told me I was to call his office to schedule him to come back. Ummmm no John, that did not take place at all. Why on earth would you tell me to call the office to schedule when I had asked you to speak to Shawn and explain the expert analysis to him? John, we shouldn't make up stories and I'll take a risk and walk that limb assuming that he probably still didn't recall who I was. So now I have a vanity ripped out and a wall open and this person had no idea what he was talking about. John gave me an incorrect office number, one digit off so when I called him back that the phone does not connect....he kept telling me to leave a msg. By the fourth time telling him there is no way to leave a msg I was screaming. Oh my let's not holler at poor John. He hangs up and then shortly calls me back and leaves a msg stating that he called his office and they have not received a call from me. How many times am I to repeat.....? There was no voicemail to leave a darn msg on! Then his boss.... yes good 'ol Derrick called me. I was mad! I started the conversation by saying I am mad, very MAD. Derrick apparently doesn't hear well either is the impression I got. Derrick's feelings got hurt and he hung up and guess what? Amazingly my ex-husband, Shawn receives a phone call. Well now how did they all of a sudden have his phone number? Mysterious I know. Derrick calls Shawn to tell on me as if I am in second grade. Shawn listened and agreed yes, that's her....she's mad.  Mind you when John originally went to my property with people living in the home.... not one fan, NOTHING to deal with the moisture and water therefore I guess woohoo on the wood floor being so wet, resulting in further flooring damage. Derrick might want to consider having a come to Jesus with himself and his arrogant attitude that he does not KNOW who is on the other end of the phone line because I will follow through. Call Shawn and verify that too. My homeowner's ins. adjuster arrived this morning, 12.16.2016. He called Shawn right away and said to get rid of whoever this company is and they are bringing in the professionals. Guess what???? They have actual equipment to deal with water and moisture issues. The leak was found and is being handled by real workers. They were in constant communication with me and more so with Shawn when I let them know he is handling the issue as my representative. Shawn was able to tell them how he wanted an item routed and so forth and they worked together great today. My insurance company (well-known name company) is very aware of what John did not do and the damage he let continue. Therefore, we are going to get to know each other a tad bit more.  I too have had my warranty company for right at 7 years now..... Never have I had such displeasure dealing with the likes of A to Z incompetence.

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