Best Damage Restorations in United States

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

Great owner -- Great Business.  Attentive to your concerns and available immediately to restoring your property to pre-damage condition.  No reservations.  Helped us out over the years with flood damage in our home and fire damage in my in-laws home.  BD

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

trash.
lied about insurance covering my water heater just to get teh process going.
charged $2,000 to sit a fan and dehumidifier in my bathroom which short circuit my electricity
some basic tools i have laying around the house

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

This company is top notch. I had a leak in my upstairs bathroom with constant dripping despite the water being turned off. Jesse came out and diagnosed the problem area and even called my insurance company to help start my claim! Aaron, Trevor and Roland were here the next day to complete the dry out process and they were awesome. They got the job done in a timely fashion and I am super appreciative of the company with how they handled the situation. Highly recommend  EcoDry!

I called Stratton early September right after labor day for a roof estimate. Jarrod came out we also needed insulation and drywall work done as well due to a storm on August 30th.
I had another company come out previous and because of the neglect we had mold so Jarrod took a look and told us what needs to be done. I felt comfortable so I made a appointment for them to come out. They did they were here for 3 hour's.
I was waiting for a estimate for roof and for rest of the work for kitchen. They said they would have work done in a week.
2 weeks went by did not hear anything I then called Jarrod he didn't call back
Finally Shane called us back days later. we set up time for him to come out which we thought was for estimate. He came out and asked What is he doing for us? What putting my kitchen back together.
After 2 weeks after that I finally get estimate for roof and kitchen.
Pretty out flatted.  In mean time they had 3 cabinets that they took to supposedly rebuild due to mold. I kept asking if they are being worked on and no they hadn't
My husband wanted cabinets back so made appointment for cabinets to be returned. Guess what only 2 were returned. Lost other cabinet and had the nerve to tell me they brought back what they took out! So now you are saying I am lying?
In there work contract they have a line not responsible for mysterious missing property What??? let's see how they are going to rectify situation

I'm sorry that Drystar was recommended to me when the water heater in my condo broke, leaving the place full of mold.  Drystar came out right away and removed my wet carpet and furniture; from that point on, things went south.  My condo was full of mold; it still is because Drystar didn't treat it properly.  Servpro is redoing the work that Drystar promised to do.  I'm honest and direct, and I called John at Drystar to come to the condo so I could show him the mold that hadn't been treated.  I also showed him the blinds that had been broken by the Drystar crew as well as the broken sliding mirror and the hole in the guest bathroom wall.  I was hoping for an apology; instead, I received a notice to pay them $10,000.  And by the way, they'd told my insurance adjuster that the bill was $7000.  At any rate, this company has made my life miserable.  If they agree to make things right, I will remove this review.

This is a story sad but true of a company that has very good work but very bad business practices
This begins in September of 2021
An estimator is sent to survey damage done by a roof leak due to a Solar installation
On this visit, the estimator without authorization attempted to fix an issue
The problem as was always suspected was part of a Solar panel installation and not even close to the problem area, again this was not authorized
The estimator spent roughly 45 minutes for his activity and arrived late even though it was clearly communicated my sister-in-law worked nights and was asleep, there were 2 guests here, but they wouldn't have authorized; this was presented as a favor - to attempt to stop further leakage
Now to current time, on March 16th, 2022
I have resolved my roof issues with Reimagine Roofing - recommended
Jim the representative for Silver City comes to inspect the work and close our business and I am presented with 2 invoices, 1 for the ceiling repair and 1 for what i have no idea
It came to be that 1 as for the ceiling and 1 the additional charges were for the attempted unauthorized repair which didn't do anything anyway
Those charges were 586.46 - during an estimate appointment for insurance purposes
this amounts to $13 a minute
i will add that if you have any interaction them, they or their representative's do understand payment options using current electronic/computerized systems, like Zoelle or simple BillPay

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....

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