Best Damage Restorations in United States

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

The first crew to come out was one man subcontracted to hang the drywall. As you can see in n the photos, large oblong cuts were made for plugs, the shut-off valve for the water supply for the fridge was covered, broken drywall, torn drywall and drywall kicked into place. Jennifer and Michelle came out after I took the key out of their lockbox and complained about the work. I was told I would be happy and they would get a new crew in. The second crew did all the mudding on Tuesday broken drywall, sealed my Ethernet connection in the wall destroyed my vanity light and the list goes on. Oh they also unplugged my drop in freezer and all the food spoiled. When contacted about this, I got radio silence. The next response I got was when I emailed in question to whether permits had ever been filed and asking g for them to stop work until I knew if they had permits. Jennifer responded threatening that if I went to get permits I would have to bring the entire house  up to new electrical standards, and tear out the walls. That's fine there are more waves in my walls than in the Atlantic ocean anyway. If you want your home to look like a mirror funhouse go with these guys. Being told how I should feel better and being dismissed for my concerns and doing fast sloppy work is just sub par business ethics. Threatening a homeowner with even more of a financial loss because you cut corners and didn't apply for work permits is unethical.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

trash.
lied about insurance covering my water heater just to get teh process going.
charged $2,000 to sit a fan and dehumidifier in my bathroom which short circuit my electricity
some basic tools i have laying around the house

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

The General Manager from EcoDry contacted me this morning and provided excellent customer service.  His only reason for calling was to ensure I have a good experience with EcoDry.  I explained my full situation and wanted to ensure that I left knowing that EcoDry wants to be a good partner in the valley and help those who have water damage in their home.  He has taken my concerns for further consideration with his sales team.  He was very respectful and explained why the representative took the samples and the location he took them.  He also understood my perspective and has taken care of my situation with a full refund for the asbestos testing.

Stay away from Stratton! They did a whole job on our house right before we bought it. Have had couple follow up questions and they are the most inconsiderate rude people I have spoken too.
Once they have their money they don't cAre about you at all!

Horrible customer service!

Worst Company Ever!  They came right away to do the drying when my water heater busted, but after that it went downhill. The laundry room they had to replace the floor five times because they couldn't get it right. The fourth time they were doing the flooring they met some guy off of craigslist and met him in my front yard and just left that stranger here to do my flooring, which it ended up being sideways and with rocks underneath it. The flooring I have now is some thing that they had somebody put on that I'm not happy with and would prefer to have had the linoleum that I had before. They got paid from the insurance company to paint one bedroom, the laundry room and the garage. Most of the garage was done, partial laundry room and not much of the bedroom. They took months and months to do the little bit of work which my neighbor said they had done by another company a few years ago in just two weeks time from beginning to end. While they were doing all of that they had to keep moving my washer and dryer out and broke the pipes in the back and I had to pay someone to fix that. I also complained to them that the dryer was now making a noise and they said that one of the legs are broken off but that they rigged it so it wouldn't make that much of a noise. I definitely DO NOT Recommend anybody using this company.

I recently remodeled my house and was referred to Silver City by an adjuster. Great referral. Everything from the packing of contents, drywall, trim, flooring and paint was beyond expectations! I need to work on the outside and was happy to find out they do roofing in house! I will definitely recommend them to everyone and will be hiring them for more projects!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Don't use them (him) Craig comes off very profession at 1st but once he runs and cashes your check you will never get him to respond back or call you back. Also changed his name to CMS restoration because his rating was so bad. He's a shiester. Don't trust him. When it drys is when you can tell it's a very poor job and he's already ran to the bank.

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