Best Damage Restorations in United States

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

Great owner -- Great Business.  Attentive to your concerns and available immediately to restoring your property to pre-damage condition.  No reservations.  Helped us out over the years with flood damage in our home and fire damage in my in-laws home.  BD

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Quick restore was great and handled all my needs. Mariah was very responsive and understanding. Chase was great at getting me what I needed and the project manager Jon did a fantastic job restoring my home to normal!

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

Had a leak from a broken pipe in the ceiling that caused water damage to my pantry. EcoDry was advised by the plumber who fixed the leak... I had a newborn baby at the time and was too overwhelmed by issues with him to even think of doing my homework on water damage restoration so i unformatted blindly followed the plumber's advice.

EcoDry knew that there was an insurance claim being made and, even though they claimed they always worked with our insurance, they actually were not an approved contractor. They also took advantage of the claim to insurance and far over charged for the work they did. For taping plastic around the pantry, running a dehumidifier, and cutting out a 2 foot by 3 foot area out, they billed over $3000.00

I will say the workers who came to our house were great, but I would never recommend this company because of the over charging combined with not working well with the insurance company they're trying to rip off.

When my upstairs neighbor passed out with the bathtub running and flooded the whole place, my awfully managed HOA tried to go to war with me (associa Arizona who are questionably/negligently managing funds) i had no choice but to go through insurance. As such they assigned Stratton to rebuild my home which was destroyed. Initially i was skeptical seeing as Stratton has so many negative reviews (not entirely sure why) but aside from some communication issues they restored my condo beautifully and made the effort above and beyond when we had another flooding scare. Ultimately Gabriel, Shane, Tanner, and Chris pulled together and made it happen. The experience wasn't perfect but then again it's not an everyday occurrence so I don't have much to compare it to. All I know is I cane out better off and Stratton got the job done. A little slow at times and communication was a struggle at times but ultimately they did a great job

Drystar was communicative, professional, very clean and unobtrusive during our restoration. We had the proverbial emergency - a burst pipe. Our plumber referred Drystar to us and they were wonderful with the repair process in every way. Chad especially has been the best.

Silver City Restoration has performed several repairs at my property and has always been professional in communication, service and performance.  As an out of state homeowner, they have always gone the extra mile by contacting me when they are at the home and sending videos and photos of the completed projects.  Additionally the office staff are courteous and handle paperwork and payment efficiently and everything goes smoothly from beginning to end.  Many thanks to Brenda, Mike, Jimmy and Saul!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Don't use them (him) Craig comes off very profession at 1st but once he runs and cashes your check you will never get him to respond back or call you back. Also changed his name to CMS restoration because his rating was so bad. He's a shiester. Don't trust him. When it drys is when you can tell it's a very poor job and he's already ran to the bank.

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