Best Damage Restorations in United States

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

The technicians arrive A few minutes early and got right to work. They did a great job, going over areas that needed extra attention. We are very happy with the quality of work.They aren't the lowest price, but in this case , you DO get what you pay for. We would definitely use them again in the future. Wish we found them sooner!

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

DO NOT USE THIS COMPANY...THEY WILL SCAM YOU OUT OF YOUR MONEY!!!
I called this company which was a referral by the plumber. I may have to find a new plumber now too.
Anthony with Quick Restore came out. I explained to him what was needed and while trying to finish speaking, he repeatedly cut me off telling me I don't understand the process.
I told him I just need an estimate and time line sent to me which I would send to my insurance company.
Anthony kept telling me, I can't give you an estimate. That's not how it's done. We do the work, you pay us, then you submit it to the insurance company. BS!!!
I have been involved in construction for 30 years and would never start a job without an estimate and approval by the insurance.
I had to ask him then TELL him to LEAVE over and over. He thought he was going to scam me out of my money.
He wouldn't even listen to what needed to be done, which was what another company had already examined, tested, etc., he was only concerned about getting paid before the insurance was even involved.

I recently had water staining in a few of my great room areas and called several roofers. 3 roofers did not want to even deal with my roof due to my solar panels and recommended that I call separate electricians. My neighbor was happy with his recent reroof by Geo Roofing so I gave them a call. Letty, office manager, could not have been nicer. She told me that the owner, Marshall, could go by my house within a day and assess the situation. Marshall responded and gave me 3 options: quick repair (temporary), a 1/2 reroof, and a full reroof. Geo apparently has electricians they use to facilitate the solar deinstallation and reinstallation. I opted for the 1/2 reroof and within a week the job was complete. The solar panels had required laborious forms and solar company approvals and Geo took care of it all. Their work and follow through was excellent. I cannot stress how efficient they are in the coordination of many moving parts and workers.

After my 1 star review of Ecodry on yelp, I was contacted several times by the owner apologizing for not responding to my complaint with BBB requesting their assistance to obtain information on who hired them to perform emergency dry out and demolition at my home because during the process, their crew damaged more than 18 ceramic tiles on a 2 years old floor. The insurance carrier refused to pay for the damaged flooring because eco-dry was not sent by them. After more than 9 months trying to find our who sent them the work request, I had no option but to file a BBB complaint, since Eco dry never responded to them either, I gave them a bad review. That's when the owner called me and stated that the person who called them was a plumber from Choice Home Warranty!!!!-I was shook. In our home, we maintain homeowners insurance as well as a home warranty for a/c and appliances coverage if they fail due to wear and tear. Home Choice sent a skinny pete look alike plumber to cap the leaky pipe in the attic, however, he couldn't do much because there was no access to the attic----- from the master closet !!!!!, also, he said it was too hot in July for him to get through the attic. I paid him the $85.00 service fee and asked him to leave. Next day, Eco dry showed up to remove all the damaged drywall, baseboards etc- I allowed them access thinking my home insurance carrier sent them. It was after I reported the floor damage, that we learned they never sent a work order to them and calls to their office requesting information were unansweared.

I will be contacting management at Home Choice Warranty because this system of underground referrals is not right! My insurance declined coverage for the floor damage costing us more than $1800 to no fault of our own. This underground network of referrals to this company should be investigated and stop immediately.

I contacted Stratton restoration after buying a new house needed paint in all rooms and some accent walls. A gas line for a new stove
Stratton gave me a finish  date that was not met.
Sloppy paint job over spray on fans, blinds, didn't get the accent walls  correct. Broken curtain rods ,missing screws on clothes hanging  rods,  broke a blind. did not get contract instructions correct so an another contract was established costing us another $700.
They didn't answer calls or text was very unprofessional had to complain to get anything done.
Im sorry to say that i will not use them again
It took too long to make it right.
And never got back to a job that was not done. Im sure they wanted more money to a job they gave me a quote on at the beginning of all this.

I never thought I'd be leaving a great review for a remediation and construction company but these guys were fantastic.  Every step of the way they were communicative and responsive, from the initial remediation with Justin through construction with Garret to billing with Chad who made the process of paying the bills easy and enjoyable.  Thank you guys - I'm very impressed with how you do business!

We had lots of storm damage and water leaks through the roof. Silver City was here quickly and did everything they said they would do.  I felt very comfortable having them inside the house.  Their painters were neat and masked everything.  They helped us pick roof tiles and compare the durability and cost.  We did some upgrades and they even helped with that.  They are great people.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....

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