Best Damage Restorations in United States

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Ryan did a fantastic job cleaning up some mold that was found inside our wall from a cracked tub. He was very professional, easy-going and friendly-he got the work done quickly as well. Now we are at ease that we are completely mold free and the area looks great. Definitely recommend is you are looking for a mold-  remediation company in the valley!!

Mold is not something that you want to discover in a home. Unfortunately, at my mother in laws house, due to some water damage that had occurred a while ago from a monsoon when she was away and she got mold. Her insurance company recommended Arizona Construction and Restoration (ACR), they contacted her right away and had someone come out that day. Everyone at ACR was very professional and friendly. Having mold was really stressing her out. Once they arrived, they made her feel at ease. She is now mold free and back to better condition than before. I never knew mold was such a big health risk. If you have mold, call ACR ASAP and I'm sure they will make you as happy as they did for our family.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Do yourself a favor and keep shopping, you DO NOT want to hire Quick Restore.  I screwed up and jumped into hiring this company because my plumber referred me (I'm guessing now was solely to receive a finders fee from QR) and I didn't want to take the time to research abatement/emergency service cleanup companies- BIG MISTAKE.   There is a laundry list of reasons not to use Quick Restore:  
-QR charges you/insurance for stuff they didn't do (I was billed for removal and reinstallation of my reverse osmosis system - I don't own an RO system).  
-For work QR is unwilling/unable to do, they quote you high prices to hire experienced sub-contractors but then choose the cheapest, most inexperienced workers, presumably hired from Home Depot parking lots, to complete the work and QR pockets the savings.
-They make constant mistakes in both their estimates and the work they do forcing you to closely monitor and document everything.  I strongly recommend taking before-and-after pictures so you have proof, otherwise they will argue that it was done correctly.  
-They drag their feet on repair work, be prepared to constantly follow up to remind them they still have work to do.  It took QR a full year to finish the repair work on my kitchen after a drain line backed up.  
-They overcharge for the equipment they temporarily leave in your home.  In many cases it would have been cheaper for me to go out and buy brand new equipment versus renting theirs ($50+ a day for floor fans/dehumidifiers, $100+ for a cheap plastic laundry sink)
-They put very little effort into getting insurance company approvals.  They will send one email and then make you pester the insurance company to pre approve the work so it can get started.  For the price these guys charge, they should do a much better job following up and explaining to insurance why specific work needs to be completed.  
-Very little effort when it comes to matching existing tile, countertops, etc.  Be prepared to do this yourself or end up like me with wonky, mismatched replacements through your your home.

The one good thing I can say about Quick Restore is everyone that works there is very nice, but unfortunately the issues I had with these guys far outweighed their niceness.  Trust me and choose someone else, you'll thank me later.

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

This company is a joke and ripping people off! Back in December I had a water heater burst in my garage. They were referred to me by the plumber (which was also shady but referred by my Home owners warranty). They came out right away and overly eager to help me at 7pm. They said I needed to do the demo right away so mold doesn't start growing in the walls. They said that can start in as little as 24hrs. Well me being panicked about what was going on, unfortunately believed them. I live in Arizona! Mold doesn't grow that quickly, I caught the leak quickly. Well then they gave me an estimate for all the work and it was at least 5 times what it should have cost. They even offered to pay part of my deductible for me! Before the rep called my insurance to open a claim, he (Zach Prince)  said, just be quiet and let me do the talking and go with whatever I say. Well the claim was opened and they came back out the next day to start the demo and put up dryers to dry everything out.  On the insurance claim, they said there was substantial damage to the garage and water was spraying everywhere when they arrived! FALSE!!! I caught the leak early and water was just trickling out onto the garage floor!! Well when the insurance claims adjuster came out, he said the claim was too small and would be denied. He's the one that alerted me what Ecodry said on the claim and it was completely falsified. They took me for a ride and completely screwed me! I am still fighting with them because they want 1500 dollars for the demo that was done that should actually cost at the very most 300 dollars. Please do not use this company, they're committing insurance fraud and screwing people left and right! They should be ashamed of their selves and lose their license!!

Would never use this company, driver threw a cup full of soda at my window while getting on the freeway. I called them and they were suppose to have a manager call me back. they never did, they don't care about their employee's actions. I did call the police but nothing was done. Would never use a company that have employees who can't control there temper and take it out on others while driving with the company trailer.

The estimate they gave us had items and work that were not even related to the damaged. The estimate was 3 times the amount of 2 other estimates. They prefer to work directly with your homeowners insurance....maybe because they are overcharging. Do not use this company!  Avoid them at all costs.

Silver City Restoration and my rep Melanie Hunt are the absolute best!  I have complete confidence in referring over clients to Melanie and Silver City.  She is honest and responsive and has done a great job in communicating with my clients.  Everyone with Silver City has been exceptional from top to bottom within the organization.  

If you are looking for a well respected, professional general contractor then you need to look no further than Melanie Hunt and Silver City Restoration.  You will not be disappointed.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.

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