Best Damage Restorations in United States

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

AZ Carpet Restoration is coming to my house tomorrow - AGAIN - and I can't wait.  I realized that so many times those of us who love our vendors don't tell anybody.  Well, this one deserves a shout out - my home's carpet will be gorgeous and clean in 18 hours!  And they clean our stores, my neighbor and a couple of my close friends carpets.  Used others years ago, no comparison.  The staff is awesome from the minute you call to the group that rings your doorbell - as I said - happy feet - my carpets will be gorgeous in less than 18 hours!

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Do not use this business!! They were called by the plumbers to do migration and subsequent restoration for a pipe leak in my attic. Anthony Munoz was the contractor that came to the house then another gentleman came and cut the hole in the drywall and installed the fan. The plastic they tapped over the hole came down shortly after they left and I had to turn off the fan. They came back the following day to redo the tap over the hole and it came down again. The fan was probably on for 24 hours and they billed me for 3 days!! Afterward when it was time to do the restoration there was no contact from anyone, I reached out to Anthony Munoz and couldn't get a hold of him and I called the office and spoke with someone who told me someone would get back to me and no one did! I still am trying to get the hole in the ceiling fixed...

We just bought a house, which needs some roof repairs, nothing super big but enough. We went with this company because, they provided an estimate during closing and figured that since they've already examined the roof we could get them scheduled for before we move in. When we called the first time, we didn't receive a call back. We ended up calling them back and got what felt like an apology from the contractor for not reaching out in any way. We thought it was behind us and can get going forward. Nope, zero contact for 3 more days. I called back, they called back but couldn't do anything and said they'd reach out again. No call back, until I got a rather unprofessional voicemail. I called back and was sent to a random voicemail. Then, they called and attempted to blame me for the delay! Finally, their form was finished and we could get scheduled!! Again, no one called us so I call back to get scheduled now it's been three weeks, and then they want to push it out two weeks. Zero sense of urgency or desire to correct their errors.
I really tried to like this company, but unexplained delays combined with the unprofessional demeanor of the staff and contractors is unacceptable.  To confirm their poor   communication skills and business ethics, I was hung up on.  I truly hope the business tries to fix its problems to ensure a more customer focused and thus longer lasting business.

The business provided good service,  however they subcontracted Arizona Pack Out which submitted fraudulent charges to my insurance company and myself.  Beware of this company and who they call.

I contacted Stratton 5 weeks ago because I had water damage to our bathroom.  It took several days to come out to look at it to give me an estimate.  I was told they could have the job completed in about a week and a half.  After a week of waiting for the estimate I called.  They sent me the estimate later that day.  It did not include all of the work I wanted done.  They added it and I had the proper estimate the next day.  Due to how quickly they could get the job done I chose them over the other company that said it would be completed in September. I waited several days and had to call them regarding scheduling the work.  The project manager finally called me back and scheduled to do the work August 31st.  He came out to look at the job on the 29th. I asked since they were starting Thursday, when would it be complete.  He told me then they couldn't start until Friday September 1st but it would be completed Saturday September 2nd.  Great!  I gave him half down and set to go.  Vacation reservations cancelled and some furniture moved.  Thursday at 330 he called and said we will start September 7th.  REALLY? Thanks for the notice.  I called and spoke to another manager Friday morning who said he would try to get a crew out to get the job done.  Surprise.  He called at 430 to say he didn't have a crew available.  But, would call Tuesday to get it scheduled.  Well, Tuesday September 5th is here and of course no call.  I can't even rate this company for the work, because I can't get them to honor their agreement to even start the work.

Beware do not use this company! You will regret hiring them. Promise that insurance will pay and when insurance does not pay their overpriced invoice you are left paying the bill!

I'm very satisfied with the work done. I sincerely hope my house doesn't suffer water damage again, but if it does you guys will be the first call I make. Tim, Mario & Robert did an amazing job. Always on time, always professional. Overall this was a pleasant outcome to a stressful situation.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Stay away from this company. Paid $1000.00 to have my pavers sealed. 6 months later it looked terrible. Have been calling for 1 1/2 years with no response. This company is a scam.

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