Best Damage Restorations in United States

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

We seen the company ad on TV Az sonoran living.. We scheduled for carpet cleaning they did an amazing job. We are very impressed with the cleaning and the customer service. Mark who came out was very nice and pleasant. We will definitely use this company again.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

Quick restore was great and handled all my needs. Mariah was very responsive and understanding. Chase was great at getting me what I needed and the project manager Jon did a fantastic job restoring my home to normal!

I feel the office staff was really willing to help with my complaints. Unfortunately I don't feel the actual roofers take much pride in their work. After showing pictures to the office of a couple issues I had with the work, they sent someone out to fix those issues immediately and made sure that I was satisfied. I would have given the company five stars had I not had to watch over the roofers work and contact the company to come out and fix lazy workmanship.

I'm a community manager, and I called these guys to take care of some roofing issues and the bad interior damage/mold that was caused by the roof leak. They were super quick and responsive. The homeowner was satisfied and so was I as I hate dealing with unresponsive vendors. Great company, great service, great price.

I called Stratton early September right after labor day for a roof estimate. Jarrod came out we also needed insulation and drywall work done as well due to a storm on August 30th.
I had another company come out previous and because of the neglect we had mold so Jarrod took a look and told us what needs to be done. I felt comfortable so I made a appointment for them to come out. They did they were here for 3 hour's.
I was waiting for a estimate for roof and for rest of the work for kitchen. They said they would have work done in a week.
2 weeks went by did not hear anything I then called Jarrod he didn't call back
Finally Shane called us back days later. we set up time for him to come out which we thought was for estimate. He came out and asked What is he doing for us? What putting my kitchen back together.
After 2 weeks after that I finally get estimate for roof and kitchen.
Pretty out flatted.  In mean time they had 3 cabinets that they took to supposedly rebuild due to mold. I kept asking if they are being worked on and no they hadn't
My husband wanted cabinets back so made appointment for cabinets to be returned. Guess what only 2 were returned. Lost other cabinet and had the nerve to tell me they brought back what they took out! So now you are saying I am lying?
In there work contract they have a line not responsible for mysterious missing property What??? let's see how they are going to rectify situation

If I could give less stars I would!  This company was careless and rude!  We had a slab leak. They charged us for things they didn't do. They charged for twice as many fans then they used. They took things out of my kitchen, packed them up and broke them!  They took things that they should not have and threw them away costing us a lot more money.  The brother of the owner was rude and talked down to me because I'm a woman. I will NEVER cal this company again and would hope no one else does.  My family has been in the trades my entire life and I have never seen or been treated with such disregard and carelessness.

Silver City Restoration and my rep Melanie Hunt are the absolute best!  I have complete confidence in referring over clients to Melanie and Silver City.  She is honest and responsive and has done a great job in communicating with my clients.  Everyone with Silver City has been exceptional from top to bottom within the organization.  

If you are looking for a well respected, professional general contractor then you need to look no further than Melanie Hunt and Silver City Restoration.  You will not be disappointed.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had the folks from CMS come out to clean my travertine floor. What a great job. I never knew how beautiful my tile could look. They were fast and efficient  and very polite. I am having them come back to seal my pavers next week. Very reasonable prices.

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