Best Damage Restorations in United States

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

This company is great for carpet cleaning.  They let me know who was coming the day before, with a picture of the driver, and called afterward to follow up on our satisfaction.   Will work with them again.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

This company is a joke! Avoid them at all costs, unless you want to deal with the same issue they claim to have fixed years later.

I was unfortunate enough to have crossed paths with this horrendous company after a water leak in my home last year. The technicians came to out literally ripped off the ceiling in my entire kitchen and garage to dry everything, telling me they'd be done within 72 hours... well, 72 hours became over a week! They kept giving me the runaround on when they'd be done and kept adding findings to stay longer.

Once they were FINALLY out of my home, they left me with no ceiling and told me I needed to contact someone else to do the repairs -- now, you'd think THEY would have that set up, no?

Finally the ceiling got repaired after another couple of days and life went on, until months later, and I mean MONTHS later, I began getting harassed by a new office member stating that I had not paid my invoice, which was a total lie. I called back to discuss the error and that my invoice had been paid, and the phone number went to someone's direct voicemail and doesn't even give the name of the company. This is the exact moment I realized this company is shady, and quite possibly scammers.

Not only did they receive their payment IN FULL, the work that they did and were so proud of had to be redone just a couple of months after they fixed it, as the leak returned -- same spot, same leak.

So, if you want someone to waste your time, and do a terrible job that you'll have to deal with again, this is your company! If, on the other hand, you want your repairs done right, call someone else. This company is the worst!

I recently had water staining in a few of my great room areas and called several roofers. 3 roofers did not want to even deal with my roof due to my solar panels and recommended that I call separate electricians. My neighbor was happy with his recent reroof by Geo Roofing so I gave them a call. Letty, office manager, could not have been nicer. She told me that the owner, Marshall, could go by my house within a day and assess the situation. Marshall responded and gave me 3 options: quick repair (temporary), a 1/2 reroof, and a full reroof. Geo apparently has electricians they use to facilitate the solar deinstallation and reinstallation. I opted for the 1/2 reroof and within a week the job was complete. The solar panels had required laborious forms and solar company approvals and Geo took care of it all. Their work and follow through was excellent. I cannot stress how efficient they are in the coordination of many moving parts and workers.

Wow! These guys went above and beyond when the water heater leaked out and damaged the walls and closet.  Thanks to Jake and Jakob for outstanding customer service and quick response! You guys are awesome!!! Thank you again!!

Worst customer service EVER!  Refusing to contact me after I was sent a bill for $2000 six months after work was complete, which was done poorly by the way with broken tiles and an entertainment center, both of which they tried to cover up to myself and the supervisor.  While the bill was given six months later, they refused to let me make payments without interest and only would contact me via email.  They told me there isn't anything worth discussing and they refused to call me.
We were recommended the company by our insurance and the insurance has thus been contacted and advised to no longer recommend the company in the future.
If you have a choice, GO WITH SOMEONE ELSE!

These guys are the worst. They will promise to come do work after an emergency and swear the insurance company will approve the quote. Now we're out $10k+ and all these guys did is leave massive holes in our walls and rip up tile and carpet.

Noah was the most unresponsive and didn't follow up after we needed his help. He promised a lot and left us hanging. I will never recommend this company.

It starts on the top and comes all the way down. Will never have this company in my house please stay away!

Jim Cox, was a project manager assign to my job.
1. He was late on the first day and was drunk or had a long night.
2. 3 weeks passed and called up and said My cabinet guy has been trying to call you and left voice mails. Not true! checked for his number and nothing comes up!!
3. Cabinet guy comes the following week. Removes the temp sink and asked me? has Jim, setup a plumber to install my sink and plumbing lines. So he calls  Jim, to check and nothing was setup and he was going to call him back. 6hrs later the cabinet guy once more calls to check on the plumber and nothing.
4. I called Jim Cox, to check on the status of the plumber and starts yelling at me. No plumber will be here today, tomorrow etc! Keep in mind he had over a week to plan this out. So we start going at it! and this child hangs up the phone.
5. Called the SCR office and John, manager never called me back to talk about his child acting like a teen.
6. Stay away from this nasty company!!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had Craig power wash and seal my outdoor pavers.  The job turned out well and he gave me a 5 year warranty.  Since the completion of the job, there have been several areas that need to be redone.  Craig refuses to answer my calls or emails! It seems that the warranty is not even worth the paper it is written on!  If I could give a zero star review based on his customer service,  I would!  Don't use this company!!

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