Best Damage Restorations in United States

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

My daughter referred me to Arizona Carpet and Restoration because she had a good experience with them. (She also referred me to Yelp, so here I am sharpening my review skills!) Anyways, I have my share of pet stains, so I called this company to see what they could do. They scheduled me within the week which was nice, and when the carpet cleaner arrived, he treated every stain before pulling out the big guns. The steam cleaning method seemed effective, and didn't take long to dry, all things considered. Sure enough, he got the stains out. It did bring up some odors, but he warned me about this, and they went away soon thereafter. I'm happy with the experience, and would recommend them as the customer service was up to par.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Garbage company!! They got in through a reputable plumber for a pipe issue. Charged a ridiculous amount for TEN fans for two 8x10 ft bathrooms that kept blowing out the breaker in my condo. Came back unannounced multiple times a day. Ripped out drywall that was absolutely dry, and tried to hustle my insurance company for bogus extras. After over a week, I finally succeeded in kicking them out. They ripped out a bathroom vanity and left a huge hole to peek into the neighboring condo without permission while getting their equipment and left it that way. Billing was a nightmare and had to settle the matter with legal help.

beware of geo roofing!!! geo roofing is a horrible horrible company!!! in early february mike peterson (geo salesman) came to my house and gave me a quote for a new roof on my house. he said they were running 2-3 weeks out. i paid them a down payment of 5500 and they gave me an install date for february 26 2019.  letty (geo office manager) called me on the evening of february 25th (the day before they were supposed to start) and told me they wouldn't be able to start until march 6th now because they were so backed up. march 6th came around and nobody showed up and nobody called me to let me know what was going on. i tried to call mike peterson (geo salesman) and he didn't answer. i left him a message and he never called me back. hours later letty (geo office manager) calls me and says all her roof workers got in a car accident and now they wouldn't be able to start until march 11th. so that day came around and guess what...nobody showed up again and no call from geo letting me know what was going on. i tried to call letty but she would not take my call. they have a receptionist screening all the calls. the receptionist was very insistent on getting my name and why am i calling. they would not refund my 5500 down payment so i had to call my credit card company and dispute the charge!!! this company is soooo bad. i just don't want this to happen to anybody else. beware of geo roofing az!!!

Hi there my name is Michael, I live in beach club village. On Friday morning a week a go we had severe water leak which left sever water damage resulted in difficult living conditions at times. Anyway brad from Eco Dry was the manager and my main contact for this situation. Brad was fanominal and amazing to get something like this put on his list of projects to get done at the last second. He told me everything that was going to happen in chronoligal order and who at what times. It happens just like he said very easy to work with and communicative. I couldn't of asked for better customer service and made everything happen to get  reconstruction started or I should say get things In order for prep. I couldn't ask for a better experience and a better company than Eco Dry. If you ever have a water emergency contact Eco Dry.  You will be In great hands. Thanks again I couldn't of survived this water emergency with out you guys.

Stay away from Stratton! They did a whole job on our house right before we bought it. Have had couple follow up questions and they are the most inconsiderate rude people I have spoken too.
Once they have their money they don't cAre about you at all!

Horrible customer service!

It started off with having a new sink put in and the person from Lowe's recommended DryStar. DryStar came immediately and explain how they would dry my kitchen under the sink out and then give me a whole new kitchen without having to pay a cent. He was one smooth talker. Called my insurance and explain what DryStar was going to do for me. My insurance lady said that she would prefer to work with her people. So from then on my kitchen was tore up couldn't use it they put in a plastic sink in there for me. And then I waited for it to dry. Then they came out tour of the kitchen put it all in the backyard. And would clean it up after it was all finished so I put the wood pieces into our garage so they wouldn't get ruined. So Time pass by and then they came out and we put the kitchen semi back together with that plastic sink then they were waiting for the countertop person to come out in the meantime they gave me a bill for the amount for the restoration now I have received money from my insurance company a good faith money and I knew I had $1000 deductible. So I paid them right away so it wasn't in my bank and I wouldn't spend it since I'm A fixed income. And thought I was a bit done paying for it I had asked if I was done paying for it they said yes then about a couple weeks later I get this phone call stating that they were the accountants and lawyers for DryStar and I owe them another $3700 to dry out the sink so now I'm in the hall for $3788.88 that was nothing I knew was coming.  This company really worked me over. My advice is go with your Insurance company.

Silver City was recommended to me by USAA, one of the top insurance companies, for roof repair/replacement. I knew they would be reliable, but was extremely pleased with the excellent customer service from Brenda, the great job oversight and coordination by Dave and the competency and cleanliness of the construction crew. They even delayed the crew for one day to allow me to re-insulate, providing me help and tips on that at no charge.  They found several areas of damage I had not seen, went back to USAA for me and got them paid for and repairs.  I will never use anyone else for this type work.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Don't use them (him) Craig comes off very profession at 1st but once he runs and cashes your check you will never get him to respond back or call you back. Also changed his name to CMS restoration because his rating was so bad. He's a shiester. Don't trust him. When it drys is when you can tell it's a very poor job and he's already ran to the bank.

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