Best Damage Restorations in United States

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

******PLEASE READ BE4 USING THIS COMPANY*********

This company is the worst company I have ever used.  It took them 8 months to finally finish the job I was told it was going to take 2 to 3 months to do. The people on the job site were unprofessional and did very poor work & wasted time by having tomistakes they made over & over again or painted 2 to 3 times to get it right advised the owner and he kept trying to make excuses for them untill I showed him pictures and videos of this and still after this he tried to push blame on us his sight manger tried to do short cuts and say we wouldn't notice but  know I hv this on video too saying this... They got grout on my classic car that was parked in my driveway and said he was not responsible for damage and took off Penny's of job to try to satisfy us for damage that costs thousands to fix and said the contract we sign has not responsible for damage ... worker made a large hole in wall with a crowbar  that to be used on a car not house renovations. They moved a piece of furniture and broke it .. and again owner comes up with excuses.... I wish I could give them negative stars..

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Tenant had just moved into a short-term rental. They observed a leak from the shower head. Plumber was called and he fixed the leak. Was also noticed on the base board about eight feet water and the base board was water-logged. Also, there wall above the baseboard appeared to be bowed out. So we called quick restore to check it out. They came and were VERY sure there was water in the wall from the leak. They said worse case scenario was there could be mold in the wall and it would have the drywall replaced in some places and they could work with my insurance. This would probably take a lot of time with the insurance and money. So, they started by placing some heated dryers around the wall to dry everything out. (I don't understand how blowing on the outside of an enclosed wall would dry the inside) The tech later told me there does not appear to be a need to rebuild the wall so just an out of pocket charge for the dryers would take care of it. Now, a couple days later someone else called me and said it looks like they could not dry everything and it would be necessary to tear into the wall and they could work with my insurance. Since they changed their story and it was a different person I got a bad feeling. I told them to stop right there, remove their dryers and I will pay for service so far. Later, I called my handyman. Where the water was at the baseboard, he cut a large square out of the drywall. It was completely dry inside!!!!! The bow in the wall was because of a large pipe. He said it looks like the water was probably from the curtains not being closed well during showers. I am so glad I only wasted 600 instead of thousands and a lot of time!!!!

We just bought a house, which needs some roof repairs, nothing super big but enough. We went with this company because, they provided an estimate during closing and figured that since they've already examined the roof we could get them scheduled for before we move in. When we called the first time, we didn't receive a call back. We ended up calling them back and got what felt like an apology from the contractor for not reaching out in any way. We thought it was behind us and can get going forward. Nope, zero contact for 3 more days. I called back, they called back but couldn't do anything and said they'd reach out again. No call back, until I got a rather unprofessional voicemail. I called back and was sent to a random voicemail. Then, they called and attempted to blame me for the delay! Finally, their form was finished and we could get scheduled!! Again, no one called us so I call back to get scheduled now it's been three weeks, and then they want to push it out two weeks. Zero sense of urgency or desire to correct their errors.
I really tried to like this company, but unexplained delays combined with the unprofessional demeanor of the staff and contractors is unacceptable.  To confirm their poor   communication skills and business ethics, I was hung up on.  I truly hope the business tries to fix its problems to ensure a more customer focused and thus longer lasting business.

DO NOT use this company!! They told us we had a bathroom leak and wanted to do work immediately. Quoted us 3,600. Thank goodness I decided to get 2nd opinion and Insurance company had leak detection specialist come out for 3rd opinion. All in all no leak anywhere. BEWARE!!

Job hasn't even begun and already issues. Hired by landlord , so I did not have a choice. Committed to a time for job to begin and I was at home to meet them , they did not show. Called contact after they were half hour late, and spoke to him. Pushed responsibility off to another person  ( no ownership) who was suppose to call me and I was told would get right back to me. More then an hour later finally got a call and told not starting for multiple hours. NO professionalism, complete lack of integrity and not a company I would do business with again.

Drystar was communicative, professional, very clean and unobtrusive during our restoration. We had the proverbial emergency - a burst pipe. Our plumber referred Drystar to us and they were wonderful with the repair process in every way. Chad especially has been the best.

A very reliable and honest company. They do quality work at a fair price. They work directly with your insurance company adjusters, and are quick to reply when you have questions!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We paid a great deal of money to have our pavers sealed by this company 1 1/2 years ago. Six months later they looked terrible, We have called for 1 1/2 years and they have never returned the call. Stay away from this business. It is a scam. They have now changed their name to CMS Stone Restoration..

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