Best Damage Restorations in United States

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

AZ Carpet and Restoration did an incredible job not only on our carpets but also in cleaning a mattress for us! I will definitely use them in the future for ALL of our cleaning needs and highly recommend them! Their customer service is excellent, from the person that set up our appointment to the tech!

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

this company was very quick to come out and assess the damage caused by my water heater in the garage. Trevor was great when he walked me through process with insurance, he looked very young but was very knowledgeable. the crew that came out afterwards was friendly and helpful as well.

Good communication and on time arrival. Respectful and easy to talk to when explaining how they were going to do the job. We needed dozens of tiles installed after solar panels were installed by another company. The team completed the job very quickly and even showed me what was done as I had a few concerns about how the solar company left my roof. All in all great communication from reception, Marie to Jose and Co. I will be using again in the future and I would highly recommend them to you!

Had some major water damage and Eco Dry helped us immensely.  They tore out all the damaged drywall and worked hard to ensure everything was dry before we completed the restoration work.  Unfortunately, 2 weeks later, a pipe was hit and they were on site within an hour to help again.  Hunter was extremely professional in his review of the situation, and Roland did a great job in setting up all the equipment to ensure things were taken care of.  I own a small business so know the value of good employees - these two guys are great!  If you are looking for a company that truly cares about the customer and goes above and beyond to provide excellent service then EcoDry is the one to call!

A few months ago our tenant started a fire - Stratton showed up - I think my insurance just called them in and they did an amazing job too to bottom and had the condo rentable again in a matter of months -
Then I had another tragedy in another condo a few months later.  I specifically requested these guys come again.  They mitigated so quickly and got the condo rentable and livable again in a matter of days.  The finished product is definitely like the flood never happened.  The project managers are a text away and they let you know how things are progressing by returning every text.
The office managers are easy to work with and the process is much less a headache than you would think.
I highly recommend Stratton bc they are fast, trustworthy, use excellent quality products, and prices are fair.

I recently had  a issue that required drying. Justin came out with Dean and others and helped me out. The damage was in different places and Justin was very knowledgeable and professional. He also assured me he would keep my cost down so ill have funds for my repairs. Had to cut out a lot of walls. He was thorough with the inspection. They forgot to put my closet door back on. Otherwise, He made my bad experience a more tolerable one.  Thanks Justin.

We had a huge water mess from a leaking faucet.  PJ was easy to work with and he and his team did a great job remediating the  water mess in my house.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

This has been smoldering with me for a number of months. This was a disaster. Craig came out and talked big on how they were called out to fix Coit failures on travertine floors and told me how he would be able to fill cracks and pop outs as if they were not there. He would use top of the line products and our floors would look very nice. He quoted me a price that was what seemed a little high however ensured excellent quality work. Included in the price was furniture moving. When he came out he showed up alone (said his crews were on other jobs) and I had to leave work to help him move furniture. He then cleaned and stripped the floors. When I went back to work he was short with my wife when she asked about filling the cracks and pop outs. He stated he had not planned having to take care of all of the pop outs. He then proceeded to use sanded caulk grout for filling the imperfections instead of travertine filler. He made a mess on the floors with the caulk and did not clean the excess up. Needless to say the filling was horrible. Then he applied a sealer which he apparently was not familiar with and made a tacky mess of my floors. It took 8 days for my floors to dry and by that time they were a dirty mess from dust blowing in.  I contacted him to come back out and clean the floors and he was very short and upset. He did come back out and did a light strip on the floors (again I had to help move furniture), which helped some but far from the result he promised. When he left after the re-clean he never even asked if we were satisfied and just disappeared. What even makes it worse is he stated We should have ground the floors and redid them which would have only been about $1000 more than the $1900 for the clean and seal however he initially told me it would be several thousand more to grind the floors. Also he apparently forgot what he charged me for the original job, $2250. This guy was a joke. I did call another company and they stated the could come out and fix his work for about $750. I guess I have learned an expensive lesson and everyone needs to watch out for this guy....

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