Best Damage Restorations in United States

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Ultimately, unimpressed. They get more than one star for how it started, but less than 5 for how it ended.  We had water damage in our kitchen and the insurance company stripped it down. We contacted this company on a referral, and at first they were very responsive. Since we were rebuilding anyway, we told them that we wanted to get a new cabinetry configuration, and they promptly provided a brochure for new cabinetry. Once the insurance funds came through, we contacted them and asked about specifics, to ensure we knew what we were getting. While they provided some of the information requested (like ROC#), the best way I can describe the response is a civil huffy. They concluded with something to the effect of since you're changing the configuration, we can't do the work. If this were the case, why didn't they say that upfront instead of wasting our time? I didn't really believe this was the reason, given that they gave us the brochure up front. Instead, I have a sneaking suspicion the change of heart was because we asked about things like ROC# and bonding. In the long run, I guess they did us a favor. We went with a different company, are thoroughly satisfied, and I've rated that company well better.

Mold is not something that you want to discover in a home. Unfortunately, at my mother in laws house, due to some water damage that had occurred a while ago from a monsoon when she was away and she got mold. Her insurance company recommended Arizona Construction and Restoration (ACR), they contacted her right away and had someone come out that day. Everyone at ACR was very professional and friendly. Having mold was really stressing her out. Once they arrived, they made her feel at ease. She is now mold free and back to better condition than before. I never knew mold was such a big health risk. If you have mold, call ACR ASAP and I'm sure they will make you as happy as they did for our family.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

Do not use this business!! They were called by the plumbers to do migration and subsequent restoration for a pipe leak in my attic. Anthony Munoz was the contractor that came to the house then another gentleman came and cut the hole in the drywall and installed the fan. The plastic they tapped over the hole came down shortly after they left and I had to turn off the fan. They came back the following day to redo the tap over the hole and it came down again. The fan was probably on for 24 hours and they billed me for 3 days!! Afterward when it was time to do the restoration there was no contact from anyone, I reached out to Anthony Munoz and couldn't get a hold of him and I called the office and spoke with someone who told me someone would get back to me and no one did! I still am trying to get the hole in the ceiling fixed...

We just bought a house, which needs some roof repairs, nothing super big but enough. We went with this company because, they provided an estimate during closing and figured that since they've already examined the roof we could get them scheduled for before we move in. When we called the first time, we didn't receive a call back. We ended up calling them back and got what felt like an apology from the contractor for not reaching out in any way. We thought it was behind us and can get going forward. Nope, zero contact for 3 more days. I called back, they called back but couldn't do anything and said they'd reach out again. No call back, until I got a rather unprofessional voicemail. I called back and was sent to a random voicemail. Then, they called and attempted to blame me for the delay! Finally, their form was finished and we could get scheduled!! Again, no one called us so I call back to get scheduled now it's been three weeks, and then they want to push it out two weeks. Zero sense of urgency or desire to correct their errors.
I really tried to like this company, but unexplained delays combined with the unprofessional demeanor of the staff and contractors is unacceptable.  To confirm their poor   communication skills and business ethics, I was hung up on.  I truly hope the business tries to fix its problems to ensure a more customer focused and thus longer lasting business.

I was extremely pleased with echo dry.. They gave me a fair quote and went above and beyond. Thank you Hunter

My roof was just replaced by Stratton Restoration.  They did an incredible job and the process was super easy.   Brandon Kubiak, Wes Clouse, and the roofer Axle were so awesome to work with.   I will be using them again for sure if I ever have and issue.

My plumber recommended this company after a small flood.  I wish I had read the reviews and more importantly the reviews that aren't rated, somehow all the bad ones are thereFriendly and helpful at first but it there service quickly falls apart.  I think the company means well but the guys in the field either don't care or are not knowledge enough in customer interaction or their process.   It's water damage,  it messes people's life up and they want to have an idea of when and how it going to get back to normal.  Again this company is unable or it's employees are unable to convey their process.  It took a phone call with the owner to get things somewhat back on track.  The final day they were supposed to come out and collect their equipment they were 2 hours late and didn't bother to take a moisture reading.  The guy said he was just there to pick up the equip and that's it.  I guess everything dried out enough?  Par for the course with this company.  Comparison-I hired a different company to do the repair.  They completed the work in one day, two days after contacting them.  My contact and the workers were professional and tidy.  The person in charge of my project kept me in the loop with a daily phone call, something Drystar was unable or unwilling to do.

Silver City Restoration did an excellent job when they worked on my rental condo. Melanie Hunt was very helpful and responsive. I would definitely use them again!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

We hired this company to clean our grout throughout our entire house; it took him about an hour to do the work.  When he was finished he told us that it would take several days for the grout to completely dry.  After a week days we noticed that the grout was a different color in many different areas.....it looked like it had not been cleaned.  After trying to reach Craig for almost a week he finally said that he would come to reclean those areas.  He set a time from between 3pm and 4pm.....by 4:45pm he had not shown up or called....he just blew us off.  We called our credit card company and will be charging the amount back to him. Do not use this company!!

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php