Best Damage Restorations in United States

We had a great experience with PureTec last week. We were referred to them and Darren was a pleasure to work with- I appreciated his prompt arrival and response, thorough descriptions, and low pressure approach. I ended up learning quite a bit during our quick interactions. I would absolutely use their services if we encounter any future water damage at our house.

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

The first crew to come out was one man subcontracted to hang the drywall. As you can see in n the photos, large oblong cuts were made for plugs, the shut-off valve for the water supply for the fridge was covered, broken drywall, torn drywall and drywall kicked into place. Jennifer and Michelle came out after I took the key out of their lockbox and complained about the work. I was told I would be happy and they would get a new crew in. The second crew did all the mudding on Tuesday broken drywall, sealed my Ethernet connection in the wall destroyed my vanity light and the list goes on. Oh they also unplugged my drop in freezer and all the food spoiled. When contacted about this, I got radio silence. The next response I got was when I emailed in question to whether permits had ever been filed and asking g for them to stop work until I knew if they had permits. Jennifer responded threatening that if I went to get permits I would have to bring the entire house  up to new electrical standards, and tear out the walls. That's fine there are more waves in my walls than in the Atlantic ocean anyway. If you want your home to look like a mirror funhouse go with these guys. Being told how I should feel better and being dismissed for my concerns and doing fast sloppy work is just sub par business ethics. Threatening a homeowner with even more of a financial loss because you cut corners and didn't apply for work permits is unethical.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

I am writing this on behalf of my elderly grandparents whom they took complete advantage of. My grandpa was very patient with them, putting up with poor communication and sloppy jobs for months before finally confronting the site manager. Justin, his brother, and the crews they worked with are extremely unprofessional and will stop at nothing to make sure they have taken advantage of you to their fullest. What started as a simple clogged pipe ballooned into a months long process costing my struggling grandparents tens of thousands of dollars to their insurance and if my grandpa had not been as smart as he was they would've tricked him into wasting a lot more than that. They tore up old pipes, sewer lines, flooring, concrete foundation, and drywall all for a clogged pipe. Every time they came to fix an issue three more appeared. They cost my grandparents as well as I thousands in personal damages as well which they were insistent they were not liable for. Computers, appliances, carpeting, and a number of personal belongings were either left damaged or needing replacement. That's not even mentioning the fact they caused two small electrical fires while moving appliances due to their negligence. And nearing the end of the entire process, the job they tried calling done was abhorrent. When I confronted the crew for cutting corners, they cussed me out and proceeded to do a worse job than before. To this day we have moulding that doesn't match the flooring they installed, transition pieces my walker bound grandma can't walk over, appliances that need to be replaced, chips in our walls, spots of an obvious drywall repair, unlevel foundation, missing and destroyed baseboards, and much more. There was a general sense of not knowing what they were doing the moment they got here, they forgot to put tarps up three times and flooded our house with dust. Three separate times and I mean who knows what that did to our lungs or the lungs of the cats who live in the room they worked on the most. Once when tearing up the foundation, again when installing the drywall, and again when tearing up the bathroom tiles which caused a significant amount of personal property damage every single time it happened. The crews never showed up on schedule, took frequent breaks, and even gave the entire house covid because they refused to wear masks. It's clear to me they take pride in taking advantage of the elderly and if I wasn't here I doubt the job ever would've gotten to the point it is now, even though they never came to finish the job.

I recently had water staining in a few of my great room areas and called several roofers. 3 roofers did not want to even deal with my roof due to my solar panels and recommended that I call separate electricians. My neighbor was happy with his recent reroof by Geo Roofing so I gave them a call. Letty, office manager, could not have been nicer. She told me that the owner, Marshall, could go by my house within a day and assess the situation. Marshall responded and gave me 3 options: quick repair (temporary), a 1/2 reroof, and a full reroof. Geo apparently has electricians they use to facilitate the solar deinstallation and reinstallation. I opted for the 1/2 reroof and within a week the job was complete. The solar panels had required laborious forms and solar company approvals and Geo took care of it all. Their work and follow through was excellent. I cannot stress how efficient they are in the coordination of many moving parts and workers.

If they ever hand you over to RMJ ----which is a sister company DO NOT EVER NEVER EVER go that route. I am 4 months out and they keep sending workers who are not licensed , qualified . Never show up half the time when you take the time off for them to get the work done. If you want to cry for 6 months and still not have anything done give them a shot. PLEASE PLEASE check out RMJ and EcoDry on the ROC website. They are linked. They were shut down and restarted under a different name.

I live in a condo duplex. My neighbor had a fire. I had smoke damage and a dozen firefighters trooping in and out from the front and garage doors to the attic - which means I had a closet full of clothes full of insulation and floors and carpets soiled and abraded by soot, grit, water and chemical covered boots. My entire condo smelled of smoke and was coated in oily grey soot.
Stratton was rebuilding my duplex other half for my neighbor from the studs out.
I trusted them and his Travelers Insurance Co. to do what was right.
FIRST they took $1000 deductible from me that I'm not going to get back.
SECOND they wrote up an estimate of cleaning and painting to the tune of $17,000.
THIRD The painting is done so badly and thinly that if I pull a nail out of the wall they painted over it peels off ribbons of paint
FOURTH They estimated and then claimed to have scrubbed down walls and deodorized before painting. NOT DONE
FIFTH They said they'd rehang drapery rods. NOT DONE
SIXTH CLEANING Their crew consisted of one woman, her husband (who was suppose to do the ductwork and I had to pay someone later to actually do it) and 2 teenagers who flipped dust rags around. The floors were barely mopped. I dusted everything again when they left. The tiles in the bathrooms had visible soot and grit on them. They broke the pulleys on 2 wood window blinds and the bathroom fans are still emitting soot motes into the air...

I am not happy
It wasn't even my fire
I've repainted 2 rooms since they left and I had to buy paint because they didn't leave me any.

Do NOT use Stratton

The worst! Stay away at all costs.  Initially they were responsive and kept appointments and once they got payment, stopped responding, didn't finish work, 12 weeks later and my floor is still pulled up and baseboards are still missing.  They won't call me back, won't send the emails I've requested with the scope of work. Abbi is nice until you question their process and portray an unhappy customer, then she's rude and unprofessional.  I'm not sure what background Martin comes from but he can't manage a project. Just stay away folks!  Save yourself the burden and frustration.

I recently remodeled my house and was referred to Silver City by an adjuster. Great referral. Everything from the packing of contents, drywall, trim, flooring and paint was beyond expectations! I need to work on the outside and was happy to find out they do roofing in house! I will definitely recommend them to everyone and will be hiring them for more projects!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

Don't use them (him) Craig comes off very profession at 1st but once he runs and cashes your check you will never get him to respond back or call you back. Also changed his name to CMS restoration because his rating was so bad. He's a shiester. Don't trust him. When it drys is when you can tell it's a very poor job and he's already ran to the bank.

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