Best Damage Restorations in United States

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

This company is GREAT! They clean my carpets a couple of times a year and they look great each time. I highly recommend them.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

I had substantial damage to both my up and downstairs bathrooms. They responded immediately after being notified by the plumber (within minutes). They came to check on the drying out process daily.

Unfortunately they were not responsive to my insurance agents attempt to contact them. They told me I was supposed to turn over my first insurance check to them. Thank goodness my insurance adjuster told me NOT to turn over the check, they are were supposed to talk with the water mitigation department to be paid. The check was for the rebuild, not demolition.

My insurance company advised that the time taking to dry out and tear out was unusual and we should have been in the rebuild phase by then, not still in the drying phase, especially in Arizona! They also left nails sticking up out of the floor that could have resulted in serious injury.

After having Drake, a manager come to my property things went better, however, the demolition crew attempted to not remove everything, even after Drake had told them to do it! If you use this company, you should have Drake involved from the beginning.

They left all the demolished parts laying in my yard and the bathroom. The new company hired for the rebuild had to haul the garbage away for us. This company has much room for improvement. The punched holes in unaffected walls of both my bathrooms due to carelessness. They broke cabinet frames they were supposed to save due to recklessness and carelessness.

The company referred to us by the insurance company has been very responsive and reputable. I hope Quick restore will learn from this process to improve customer service.

Good communication and on time arrival. Respectful and easy to talk to when explaining how they were going to do the job. We needed dozens of tiles installed after solar panels were installed by another company. The team completed the job very quickly and even showed me what was done as I had a few concerns about how the solar company left my roof. All in all great communication from reception, Marie to Jose and Co. I will be using again in the future and I would highly recommend them to you!

EcoDry Restoration were professional, communicated in a courteous manner and used excellent equipment with knowledgeable, trained technicians after a recent drain leak in our condo.

Working for the manufacturer of restoration chemicals and equipment (not for EcoDry Restoration), this experience has provided a unique insight into the other side of the restoration business. Knowing things in theory and then seeing the equipment in use, in the exact environment that each item was designed for was amazing.

We were impressed by the containment and demo process and can only say positive things about our experience with EcoDry Restoration. Each step of the way was managed by a qualified individual and we were given regular updates.

The EcoDry Restoration demo team left the condo very neatly and the subsequent water checks when the drying equipment was in place were conducted in a professional and considerate way.

The only other thing left to say is thank you! A  bad incident resulted in a very positive experience.

Greg Deroche and the mitigation team are awesome!!! I refer all of my business to Stratton and will continue to!!

If you ever have the very unfortunate experience of having your house flooded with inches of water, I hope you will get to work with a company like Drystar Restoration.

My family and I were having a mini staycation for the turn of the new year.  We were only gone for a day and a half and in that time our house flooded due to a broken water line.  You can imagine our grief to discover our ruined furniture, walls, floors and cabinets.  After turning off the main water line, I called our normal plumber and he came out and did what he could.  He recommended Drystar and I'm glad he did.  I spoke with Robert and he assured me that they would be out to my house right away.  As soon as they pulled up, they started clearing out the standing water in my house. After, they started to remove the wet furniture and cutting out the drywall that was affected by the water. I stayed in contact with Robert throughout the entire process as he provided updates and educated me about the process. Needless to say, I wouldn't recommend or have the confidence and trust in anyone else.

It starts on the top and comes all the way down. Will never have this company in my house please stay away!

Jim Cox, was a project manager assign to my job.
1. He was late on the first day and was drunk or had a long night.
2. 3 weeks passed and called up and said My cabinet guy has been trying to call you and left voice mails. Not true! checked for his number and nothing comes up!!
3. Cabinet guy comes the following week. Removes the temp sink and asked me? has Jim, setup a plumber to install my sink and plumbing lines. So he calls  Jim, to check and nothing was setup and he was going to call him back. 6hrs later the cabinet guy once more calls to check on the plumber and nothing.
4. I called Jim Cox, to check on the status of the plumber and starts yelling at me. No plumber will be here today, tomorrow etc! Keep in mind he had over a week to plan this out. So we start going at it! and this child hangs up the phone.
5. Called the SCR office and John, manager never called me back to talk about his child acting like a teen.
6. Stay away from this nasty company!!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I had Craig power wash and seal my outdoor pavers.  The job turned out well and he gave me a 5 year warranty.  Since the completion of the job, there have been several areas that need to be redone.  Craig refuses to answer my calls or emails! It seems that the warranty is not even worth the paper it is written on!  If I could give a zero star review based on his customer service,  I would!  Don't use this company!!

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