Best Damage Restorations in United States

Last year a hose blew off my neighbor's toilet and sprayed water all through her house the Saturday before Labor Day. We have patio homes that share a common wall so some of the water leaked into our garage and my closet and bedroom. The water damage was sooo much worse at my neighbor's. I called PureTec and Darren was at our location in the west valley in under an hour. Fortunately the damage on my side was minimal. He pulled back the carpet and got a fan going until his team could get there and pull up the padding, etc. They had us back to normal in a few days. It was watching Darren helping my neighbor that was truly amazing. He calmed her down and sat with her at our kitchen table and patiently talked her through the entire process that was about to happen, and he helped her collect what she needed to spend the night with family. He worked diligently with her homeowner's insurance to ensure that the extraction and drying was covered, and I can't even remember how many times he came by to check on us, and our neighbor while she was working with the packing company to remove her belongings to storage while the restoration work was being performed. If any of my friends even mention a water problem, I am ready with Darren's card. PureTec is a company that operates with integrity in an industry where many do not.

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

The technicians arrive A few minutes early and got right to work. They did a great job, going over areas that needed extra attention. We are very happy with the quality of work.They aren't the lowest price, but in this case , you DO get what you pay for. We would definitely use them again in the future. Wish we found them sooner!

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

This company is abominable. They left my home completely destroyed, and created issues much worse than the initial plumbing problem.  Following a plumbing problem, they were quick to send a team out to survey the issue and inform me that their team could handle everything.  They stated that they would deal directly with the insurance company and that I would be responsible solely for my insurance deductible. Well that was in December of 2021. It is now July of 2022, and my kitchen and guest bathroom remain demolished, with dry wall removal everywhere. and a temporary plastic sink in the kitchen.  It seems that during this plumbing issue, no plumber actually did any work.  They came out an inspected (i.e. looked at) an area in the kitchen where Quick Restore had completely removed the sink, cabinetry and drywall to my garage, then left never to return.  Consequently my insurance only covered the basic plumbing and mold prevention issue.  I have been in contact with Quick restore for months now and they are refusing to return calls or do anything to resolve the state of affairs.  Their bill has been paid, minus the damage to personal property by their workers (broken chandelier and pressure cooker).

Quick Restore refused to come back out and replace  the drywall, sink or cabinetry they had removed. They stated they would only do so if the insurance company paid them for additional work. However, they did send someone to 'take pictures' and submit an additional estimate for repairs to my insurance company, which was subsequently denied. Thus leaving me with thousands of dollars in repair work to restore what they have demolished.

This company not only did not fix they problem, they caused a lot of damage and wasted a lot of time and money.  Definitely do not deal with them if you any work done on a home you value.  Stay away from these people.  Dealing with them has been hellish (and expensive).

When we purchased our home the home inspection showed needed roof repairs. Geo Roofing got right on the bid for work and once we settled with the seller came right out to do a great job! Crew was professional, curtious and did a great job. Later we had solar panels installed, we had Geo Roofing come back out to check on the roof afterwards. They found many issues that needed fixing and the Solar Company had to return to address. Roofers noted such issues as replacing tiles of the wrong size and color as an example.  Thanks Geo Roofing for watching our back!  Definitely would recommend this kind of company.

Our toilet flooded in the middle of the night and they showed up within an hour! Drew was very helpful and walked us through the entire process and made us feel confident every step of the way!

***Do not use Stratton Restoration! *** They do not stand behind the work that they do! My husband and I had used them after we had water damage. The first five minutes they were in the house examining the damage, one of their techs broke an air return vent grill. It took them months to replace it after continuous reminding them that they promised to replace it. A simple thing to replace as Home Depot carries it. Then they had to come back several times for clean up of mold because of a half ass job they did the first time. Several readings of air quality turned out poor, so the next step was for them to clean our air ducts. Around each and every one of our vents on the ceiling, they put dirty black hand prints. They were very careless with the ladders and scuffed, and marked up most of our walls. Then, to add to the carelessness, a man with a ladder dented our brand new refrigerator/freezer door! I was sitting right there in the kitchen and saw the whole thing happen. It took them about 4 months to replace it after our continual reminders. They never once acknowledged any of these issues. From day one we have expressed our concerns to the employees who were here, as well as we tried many times to contact the office. We left voicemails which were ignored. When we received the final bill, not only was it ridiculously high, but they included a charge for the freezer door panel! We sent a letter, and called the office to dispute the bill and tried to come to a happy medium of payment. It appears that they really didn't even look at our letter of concerns and still requested full payment. After going back and fourth with emails, they were asking what we wanted to pay. Royal Reynolds was the person who we were communicating with. The negotiations began and Royal said that he would get back to us. During negotiations, Royal Reynolds just decided to send our bill to collections right in the middle of trying to negotiate a fair payment. That man refused to listen to us and was quite rude. We have EVERY conversation recorded. We asked him if we could speak to his boss, or perhaps the owner and he told us no, that would never happen. He refused to talk to us anymore. We never got angry or rude, we were just trying to share the facts with him. He didn't care at all what we had to say. He is a horrible man to represent that company! This business does not care about the quality of their work or a persons home! They violated the consumer care act on so many levels! All we wanted was a FAIR bill to pay after everything they had done!

Beware do not use this company! You will regret hiring them. Promise that insurance will pay and when insurance does not pay their overpriced invoice you are left paying the bill!

I'm very satisfied with the work done. I sincerely hope my house doesn't suffer water damage again, but if it does you guys will be the first call I make. Tim, Mario & Robert did an amazing job. Always on time, always professional. Overall this was a pleasant outcome to a stressful situation.

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

0  STARS:     REFUSE TO SUPPLY WHAT THEY ADVERTISE:          Found their ad in the magazine The Grand Season Sun City West Edition.  They offer $239.00 for 5 rooms carpet cleaned plus sofa/love seat and grout cleaning.  Seemed like a good deal!  When I called the man said no way I can do that for that price. I told him that is what his ad says- how can you refuse to do it!  He insisted that he could not do it - it is a mistake.   I questioned him and asked have you as a businessman heard of truth in advertising?  Even if it is a mistake you should honor your advertising. After more discussion he told me (very sarcastically) that I was a real sweetheart and then hung up!
I would NOT RECOMMEND using this company as they obviously don't supply what they advertise!

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