Best Damage Restorations in United States

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

These guys are amazing.  They were quick to respond to a flood we had and did an amazing job.  It was a pretty stressful morning waking up to our 1st floor completely flooded, but they totally saved the day.  Their communication was great and they arrived when they said they would.  Awesome customer service!  I'm so thankful they were on the receiving end of our distress call.  They made a stressful situation way less daunting. I would definitely recommend them!

Bought a new home and needed the dryer vent cleaned. The appointment was easy to set up, they arrived on time. Did what they promised. We're very polite and explained the process. Great company.

Excellent service, honest and prompt! A man and company you can trust. Something that is sometimes a rare thing nowadays.

Servpro ahwatukee/south Tempe cleaned up our house after a pretty bad water damage incident. Our hot water heater exploded while we were on vacation over the weekend so, needless to say, we came home to a total disaster. Justin Erickson and his crew were professional, polite, prompt, reliable and had very clean appearances. They were able to get everything ripped out and dried out quickly and thoroughly. I would recommend Servpro ahwatukee/south Tempe to anyone who has damage to their home!

This is a great company to work with. Always very professional and great customer service. Zeke's attention to detail is second to none.

I've used HD once on a 4plex flood - - same day cleanup and they worked with my tenants and my insurance company to rebuild the bathroom + kitchen.  Rodney was great

If you end up with this Restoration company as I did (for some reason insurance companies love them)
Bring your patience. Get everything in writing. And be prepared to spend a lot of time making phone calls to find out where the H they've been.

In the end they tried to gaslight me blaming me for a damaged floor that they installed all because I picked out the floor from the home Depot website and asked them if this would work. They never told me what to look for, I picked out the floor because the color was right. I'm a senior citizen I'm not a contractor. The floor was crap but it's all my fault is what they told me.

The floor was damaged before I was able to move back in, how their installers or their contractor didn't see it is beyond me. Obviously they don't check their work. Was in contact with small claims court & the media, in the end they reimbursed me for their expenses on the floor which will help me cover about 75% of the price of a new floor and for the installers that I'm going to have to hire to rip up everything they did.

What should have taken 4 to 6 weeks took over 3 months.
I would share more stories but right now I'm trying to figure out how to get white paint off of my dark brown dining room table without damaging the finish.

Good luck

The fact that I HAVE to give them even 1 star turns my stomach. My home burned down May 16th, 2014. The fire was determined a total loss. Sunbrite was hired as our restoration company, and Keith came out to do an inventory of all the items in my house. For days the two of us combed through the entirety of my belongings. On the 2nd day of combing through everything, Keith noticed that I was piling up items and taking them to my mother's house next door, he asked me what I was doing, I told him that I was searching through the rubble for sentimental items I couldn't bare to leave behind. He told me to go gather those items I had stored at my mom's house for safe keeping, and bring them back, that he was going to restore these sentimental items the best he could. I cried tears of joy, I was jacked! More than excited, not only would I get back some of these special items, they would be in better condition then they were now, after the fire. How awesome right?! I gathered around 70 items (family heirlooms, paintings my great-grandfather painted 90 years ago, memories from mine and my child's chilhood, arial photos my grandfather took from his time serving at Pearl Harbor 1 day after the attack, antique dolls my grandmother had from her childhood, and many more items that I can't bare to list because it is making me physically ill and emotional writing about it) for Keith to take away and restore the best he could. The construction took an entire year, during that year, Sunbrite stored the salvaged/restored items in their facility. May 16th, 2015. The move back date was finally upon us, the boxes started to arrive from Sunbrite, and the team diligently started unpacking. I was there when they opened EVERY box, anticipating and excited that the next box would be a box with some of these sentimental items. Once I could see that there were very few boxes left to open, I started to panic. I knew the last 4 boxes weren't big enough to hold some of the sentimental items I had put aside that Keith said they would fix. I called Keith right away, he informed me that all boxes had been delivered. Yet, not one box contained a SINGLE sentimental item I had piled up or taken over to my moms house for safe keeping. The next day, I received a text ( a TEXT MESSAGE!?!?!) from Keith stating that EVERY item he took to restore for me from that pile and from my mom's house had accidentally been thrown away.  (I have these messages as proof, please contact me if you would like to see these). Sickening to say the least. Still makes me cry, if I would have just left them over at my mom's, I'd still have them now :(

If that isn't enough to turn you away from hiring this company, let me tell you what I'm STILL dealing with today, almost 3 1/2 years later. I had a vintage crystal chandelier my mother passed down to me, that she purchased many years ago for almost $4k. It was completely in tact, in perfect condition, the only damage was smoke damage, it needed a simple clean. They initially crated it up for traveling and storage before restoring and cleaning. It was returned to me in a box, completely broken (again I have pictures after the fire of it in perfect condition, and of it completely broken in the box after they delivered it to me, contact me for proof if you'd like). I called Keith and told him that I wasn't going to accept the chandiler in this condition. They came to pick it up, and Keith let me know that they would pay out of pocket to restore the chandiler they broke. It took almost a year to repair, only because they had to order pieces from Europe that were very rare. After the chandiler was repaired we went to approve it, it was beautiful! It wasn't quite the same chandiler, but it was an acceptable replacement. Sunbrite took it upon themselves to deliver the finished product to me. Ring ring, I get a telephone call from Sunbrite letting me know that during the delivery, there was an accident, the van carrying my 2 year long, newly restored chandiler was rear ended, thus breaking the chandiler, yet again. Little did Sunbrite know, that we were in regular communication with the gentelman repairing the chandiler, who let us know that there was actually no accident, Kevin had told him that he slammed on the breaks and the chandiler hit the crate with such force causing the chandiler to break, yet AGAIN. Here we are almost a year and a half later,  I get a call from the repair man asking me to come approve the newly fixed chandiler. I went to approve it, instead I'm disgusted, deflated. They had already ordered the correct pieces the 1st time they fixed it, which were already rare and hard to find. Seeing as though the original pieces were no longer available (they already bought all the available pieces for the 1st repair) he had to go with the next best, which was terrible. It was no longer my chandiler. It wasn't my taste and honestly atrocious. Not enough room to finish, just don't hire them.

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