Best Septic Tank Pumping in Phoenix, AZ

I had a wall leak in my office building bathroom. Classic Guys was extremely helpful and very attentive to my needs. I had a wait a little bit for arrival, but the office kept me informed on his arrival time. He actually saved my tile and kept damage to a minimum.  The cost was competitively priced. I highly recommend them.

I used Alec and was thoroughly disappointed. Alec is dishonest and does not have the expertise or qualification to be a licensed plumber contractor. I used him to find a possible drain clog which required locating the septic tank to determine. I asked Alec in advance if he had the experience/ knowledge with septic tanks and he told me he was very familiar with them. I let Alec know that the septic tank companies had quoted me an hour labor to locate and pump. He told me he could find it fast without a problem. Well, it took Alec 2 days, a total of 7 hours just to find the septic tank and he still could not determine where clog was coming from. First day (3 hours) he could not locate it and said he didn't have the right tools and will need to comeback. Second day (4 hours), finally located the septic tank at the the exact area where I had shown him. After looking at the septic tank he said I should get it pumped because he could not determine if there was a clog or not. He didn't even have a camera for his snake to go into the drain to see. Alec then tried to charge me for 7 hours of labor which I could have had the Septic company do in less than an hour. What a joke! He was trying to charge me for his learning-on-the-job. Unreal! Filed complaint with Arizona Registrar of Contractors. R.O.C. License #243326. Alec needs to have his license revoked and he needs to take some additional plumbing classes. Be careful with this guy. He also has a location in Show Low, AZ.

They were terrific. Arrived early, solved the issue and were totally prepared for Covid protection.  Wish I could give more than 5 stars.

Every place has that one employee that thinks they can talk to people anyway they want on the phone. My company does a lot of business with Backflow Parts USA and their employee Mike never wants to be bothered or inconvenienced with looking up a purchase order and acts like when you're calling for something we are bothering him. Do yourself a favor and use American Backflow Parts or Bavco. In the long run both of these companies are cheaper even though you may need to wait on shipping from Bavco but it is always reliable and only 2 days to receive.

Not sure if this is the correct location for who was supposed to service us but regardless, I'm pissed and this needs to be said.  We hired your company and were given a window arrival time of between 9 am and 11 am (today- Sunday the 28th)... at noon, still no word.  At 1pm, we were told approximately 1 more hour. At 2:30 pm we were told 30 more mins.  At 4:00 pm, no word.  At 6:00 pm, we were told 30 more mins.  At 7:30 pm, I grabbed the phone out of my husbands hands and told your operator dude that they were fired and we were moving on!!! Never in our lives have we ever dealt with such in professionalism, and just total lack of regard for customer service !!! We have been without water for over 24 hours and you guys could care less!! We will never hire u again and we will make sure all of our family and friends know to never hire you either!! Thank God for Parker and sons who showed up within 30 mins at 8:00 pm this same Sunday and got the job done!!!! Your business is terrible!!!!!!!