Best Septic Tank Pumping in Phoenix, AZ

We have used Desert Septic a couple times now.  They have exceptional customer service. We had a problem just before Christmas.  We called them and they came out and took care of things quickly and efficiently.  There prices are reasonable and the people are friendly and ready to help.

I am going to give you the FULL story so that you can appreciate the stress this was causing.  

The pipe coming out of the house by my kitchen had a cap that was left off on the ground.  When the landscapers came to clean up the yard in late April, they found it and put the cap back.  The kitchen sink started backing up.  My husband removed the cap and installed a hose so that it would drain further away from the house.

Back in May, we had a cat fence installed, I told the handy dude to only put the posts along the current fence line.  He didn't listen and pounded in stakes next to the house by the kitchen and fireplace.  I got on to him about it and he apologized, said he didn't know what he was thinking.

Fast forward to the first weekend of July, we noticed water coming up through the ground by the stake near the kitchen.

I set up a service call with our home warranty company, they sent a plumber out two weeks ago, he took a look, but couldn't do anything without authorization from the warranty company.  That was received, Thursday last week they returned to put a camera through the line.

The line leads into the Septic Tank and they couldn't see anything because of all the grey water.  They lifted the lid on the septic and said it was full.  They were unable to do anything until the septic was emptied.

I placed a panicked call to the septic company, Mesa Septic.  The owner was at our house at the crack of dawn on Friday.  Gary said there was nothing wrong with the septic tank and offered to come back this week to dig up the line and fix the problem, at no cost to us.

His guys were here at the crack of dawn this morning and started digging.  The stake that fence dude pounded in went right through the pipe.  They cut out that section of pipe and replaced it for us.  They also flushed the line, it was caked with grease, from the previous owner, we knew not to let any grease down the drain when we bought the house.  

We were only charged us $250 to replace the section of pipe, along with the dig and line flush.  We are SO happy with their service.  Gary, the owner, is so humble and polite, he apologized for having to charge us because of the stake.  He gave us a bunch of tips after I explained that this is our first property using septic, so we were completely in the dark.  He was truly a pleasure to work with!!!  I can't recommend Mesa Septic enough!!!

Great job Sun Valley . Thank you so much . Lovely business to work with . I will be recommending this plumbing company:)

These guys are real pros and did a fabulous job cleaning my tanks for regular maintenance before I left the Quartzsite area. I will definitely use their services again!

I had a problem with my washer flooding my laundry room as soon as the water started filling the machine. I prayed it was a hose problem that a plumber (Reddi Services known to me for years as Jan Ashford Plumbing) could fix rather than having to deal with an appliance repair person. Pepe showed up for our appointment on a Sunday afternoon. Sadly, he concluded it wasn't the hoses or the drain but that it's a problem with the machine. He also recommended a different baffle for my insinkerator disposal, as long as he was here. So while he didn't (couldn't) repair the problem, he was very nice and knowledgeable. Just wish it had been something Reddi Services could have fixed. (That's the only reason for 4 rather than 5 stars.) Thank you, Pepe!

Next day service, fixed problem quickly and charges are reasonable. Even showed me how to fix next time.

Drain completely stopped up two days before Christmas. Niemeyer Brothers came out the same day I called. Plumbers were courteous and professional. My drain was a mess.Very difficult to get to the clog. They took it as a challenge and kept at it until it flowed better than it has in 30 years. It took some time but they were kind enough to bill me less which made me very happy. I also had them replace the faucet and water dispenser too and they did a great job. They took care and cleaned up nicely afterwards. Very happy customer.

We are new to the world of septic, so I called Canyon State Septic based on a stellar recommendation from a neighbor. I didn't know if we needed regular maintenance or basically anything about being on septic. John answered the phone when I called and handled all of my questions right on the spot. He patiently took the time to explain the important precautions we should follow. When we do have a problem with our system, we will absolutely be calling them again for help. I can't recommend Canyon State Septic highly enough.

I had a pipe bust that was connected to my house and had to shut off the water.  I couldn't get a hold of anyone to come out the same day.  I found Jason's information on Yelp and on Nextdoor with excellent reviews so I contacted Jason, told him what happened and he came out and fixed it right away.  He patched up the wall and painted it the same color as the house.  As he was leaving a board fell off my fence and broke.  Jason came out on Christmas and fixed that also.  Not only did he make himself available to help me out he was completely affordable.  Jason is now my go to plumber going forward!

Just had Alfredo come and fix our very difficult and complicated plumbing for our main drain line that ran through two other units.
He was thoughtful and provided good insight and care to the work that was needed. I appreciate his hard work and professionalism that required 4 total visits.  I would recommend him and the expertise he provided.  Thank you Alfredo!

In March of this year, I contracted this pumping service.  Not only did they do a stellar job, I was informed, unfortunately, of the very shoddy job performed by the last pumping company I used.
The service tech had to do additional work to properly perform his task and the information he gave me was invaluable.
As an added bonus, I had risers installed to make the next time that much easier, something I was never offered from the other company.
I would highly recommend this company to anyone requiring septic tank work.

My shower drain has been clogged for the past month, and let me tell you showering with a pool at your feet is not fun. Finally, I put in an order with my home warranty company and they connected me to VITech. I placed my work order in the morning and heard from VITech a few hours later, they got me scheduled for the following day (at my earliest convenience) and came promptly in the timeframe they originally quoted me. The tech took a look at all my issues, fixed them within 30 minutes and was on his way. Best part?! I don't have to worry about my bathroom products floating around in a pool on the shower floor anymore! Thank you VITech!

We had them pump the tank today.  The service man had a terrible attitude such that he spoke down to us and spoke over me.  It was disappointing because I would have liked to use them to do additional work being as they had become familiar with the property.   Now, I have to search elsewhere.  

Onto the next bad incident with AAA Ajax...  when I called the office to pay the invoice, (I needed 3-4 minutes to go get the card) the office gal told me that I was holding up the driver's day but yet she couldn't even tell me how much my bill was.  

While this may sound small, it was an overall sentiment of not being able to communicate nicely with the customer.  It breaks my heart that this still exists out there!  Sorry AAA Ajax, you were an epic fail!

Our relator brought in Advanced Septic during our sale.  
He did the inspection and repairs when we were out closing on our
new house.  Came back and he had DESTROYED a bunch of our yard.  
He drove up a dirt/stone retaining wall breaking it down.  He destroyed vegetation that had been planted to prevent erroision.  He scooped up and dumped boulders into a huge pile in a drainage ditch.  The amazing part?  There was ZERO reason for him to be on top of the retaining wall other than it was easier for him to dump his dirt there when digging.  The septic he was working on was at the end of a long, wide, open dirt driveway.  Disgusted!  His respose?  It was a hard job.  For which he charged us $6100 instead of the $4700 quoted.  Don't use this guy.

Called 4 times no answer and the voice mailbox was full???  Is this a professional business??? I doubt it. Absolutely ridiculous to not answer a phone call and have the mailbox full. I would doubt this company's ability to handle any business professionally when they can't even answer a phone call. WOW  go somewhere alse

Had a problem with our septic at our cabin. I called and they came out the next morning to see what was the problem. Come to find out roots had ripped the pipe right out of the tank! And broke the pipe in several places. The guys dug up the pipe and replaced it. Guys we're very friendly and I will definitely use them again.

Jerry came out at 12:00 on 4/26/2019 to unplug a clogged drain on my RV and charged me $125 for the service. I tried to pay him with a credit card but he could not get Bryan (owner) on the phone so I was to call Bryan later that day. I could not get him either. I called and left a message that the line he worked on was still not draining. He called me back on 4/29/2019 and told me to get some Organic Drain Cleaner and put in the line. I wanted to give him the credit card information to pay the bill but he said not at this time lets wait and see how it goes. I went to Home Depot and got what I thought would work. Bryan said it was the wrong thing. I said I would go back and get the right one. He said no you don't need to do that. Next thing I know, Jerry knocks on the door and hands me the right drain opener.  About 7:30 pm Bryan calls me to get the credit card information. Instead of a $125 charged to the card it was $207. Totally blindsided me with what he did. He is a dishonest businessman. I will never use him again and will never recommend him. It is now 8:00 pm and won't know until tomorrow if the drain will be ok. I will probably see him in court. What he did was so devious and underhanded. I think Bryan is also a preacher. WOW!!!!!

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