Best Septic Tank Pumping in Phoenix, AZ

Our heat went out and they were super responsive and knowledgeable through the whole repair process. Thanks!

I had a smoke detector that was going bad and needed to have my smoke detectors updated/replaced. Fire and safety team got the job done wonderfully and at a very affordable price! Would definitely recommend them to friends and family and would be a repeat customer. Thank you fire and safety team!

Denis was amazing! he & his partner worked their fingers to the bone to get through my slab & fix the plumbing under there in time for us to take showers & use the commode so we could get some sleep before I had to get up early for work! We were both working overtime this week getting things done! Efficient, clean & friendly while working with my weird schedule.

We really respect One Call Services. Had a major leak in our water heater pressure relief valve and called this company. The support/sales staff were incredibly helpful and were able to get a technician out that day. Matt, the tech, was superb. He was very knowledgeable, credible, and helpful. He offered several options and provided us with stellar service. In addition, he was available the next day to answer extra questions we hadn't thought of when he was there. Highly respect and recommend this company for their amazing staff!

I had a slow drain which caused a huge flood in my kitchen when a faucet malfunctioned.  These guys were quick, very responsive, and cleared my drain of the roots.  The free camera inspection was amazing!  I can't thank these guys enough for their professionalism and expertise.

John was here in 3 hours and went right to work. Nice guy and made sure our drain was cleared before he left. Charges were very reasonable.

LOVE the new owners of this company!! Amazing customer service. Showed up on time, specialist that looked for our pool leak was professional and efficient. Charges were very reasonable for my needs. Should the need arise, I will do business with them again any time.

I contacted Top Dollar Plumbing through Thumbtack, along with two other companies.  Top Dollar responded immediately, scheduled same-day service at a very fair price, and when the plumber (Q) arrived, he was on time, friendly, professional, and polite, and he fixed my problem in record time!  He also replaced a leaking hose bib and gave me instructions on how to re-start my water softener.  He was AWESOME!  I absolutely recommend this company!

I was in a very tight spot this week, trying to close on a home and needing an emergency septic tank certification. Mike and his team came out and were done with the work within 24 hours of our first conversation. I couldn't ask for better service. Also very friendly team, and the report was delivered later that evening. Many many thanks.

Avoid at all costs.  Any positive reviews must be from their friends.  Shady one or two man shop that operates out of their vans as their office is actually their residence.  Showed up an hour and a half late, failed to properly fix a backed up garbage disposal, charged my wife $125 for a five minute visit where the tech put a screw under the sink to hold up a line (which later fell out), and refused to refund after the issue reoccurred.  Their secretary (most likely the owner's kid or wife as there is always a crying baby in the background on the phone) does not have the capacity to understand simplistic issues.  The owner(s) are just a couple of clowns with vans - they are not professional plumbers.  Hire anyone else.

Husband made an appointment last Saturday over the phone, was told someone would be here on Wednesday between 1-6pm. They called to confirm the appointment on Monday, but never showed up on Wednesday nor called to say they wouldn't be here. Husband called that night to figure out what happened, was told we would be contacted immediately. Never were.

Ended up paying more for a different plumbing service who actually showed up. Avoid using this company unless you want to micromanage their time to make sure they do the job.

Initially, our experience with Penguin was great. They installed our water heater when our old one went out while my husband was overseas and I was home with a toddler and a newborn. Then shortly thereafter our AC went out and they replaced both units for us with excellent customer service.
After that, they were supposed to come out and do a yearly service of the units and replace the air filters. It's hard for me to do myself with two kids and my husband working in Iraq, and not much family, so its crucial that I have people who can help take care of things like this. Every time I spoke with them I would remind them to bring the new air filters and every time I was assured they would. Then like clockwork, the day of the appointment I would get a call a few hours beforehand from the person coming out, saying that they never got the filters. This has happened three times. I have called multiple times to get it resolved and keep getting the run around. Told someone will call you back, or we'll check on it and let you know we'll get you on the schedule once we get them in, etc. This has gone on for MONTHS. The last phone call I made to them, I was told by the person who initially took the call that she would give me a call personally before she left that day, OR the dispatcher would be calling me first thing the next day. That was three days ago and I haven't heard a word. AGAIN.
We used to recommend Penguin to everyone, but instead we will now be warning them not to waste their time. I never thought their customer service could nosedive so fast.