Best Septic Tank Pumping in Phoenix, AZ

Jason responded right here in Yelp - I had never used the messages platform - so I was the slow guy.  Anyway, I do love when companies are this responsive.  Certainly helps get the job done faster.

Wish I could give more then a 5 Star rating.  These guys (Twin Brothers) were beyond awesome.  Unfortunately they were my 3rd call but you know what they say...third times a charge.  Dealing with a leaking sink for over a week and ended up being something we just were not capable of fixing ourselves.  These guys were in and out in less than an hour totally practicing safe distance and masks.  Their fee is better than we could have asked for and gave us a free estimate on an issue on our hot water heart with no pressure.  You will not regret going with these plumbers.  They know their business, more than fair pricing and do excellent work.  Very thorough and fixed an RO leak we didn't even know we had free of charge.

We needed our grease trap pumped out, so we called several grease trap cleaning companies in our area for quotes. We wanted a company that had the best price and service in town, and Phoenix Grease Trap Services quoted us the best price over the phone. They scheduled us for the day and time we requested. They were punctual and were in and out without any issues. We will be using their company from now on.

Great service at an affordable price. If you want honest and professional work, these are the guys to call.

These guys are great.  They came out when they said they would and fixed the problem with my septic pump under warranty. No complaints.

Cody was great! He showed up with a friendly smile and was to help fix my tub quickly! I've called these guys before and I will every time, they are friendly, fast and efficient at getting the job done!

Ron and his team are great. Customer service is next level. Ron took my call and was very informative, patient, and helpful. It is always good to work with good people, who do GREAT work. Thanks Ron! -Jon

I wish I could leave zero stars for Option One Plumbing.

I originally found Option One online a few years ago when my drain was running slow and needed to be snaked. They have been out once or twice per year since to do routine snaking. This review pertains to my last encounter with them on July 5th, 2016.

I called Option One to come snake my pipes after my shower water stopped draining. The technician arrived on time and was pleasant enough. After spending about 20 minutes doing what I assume was snaking the line, the technician stated he had hit a blockage and needed to perform a high-powered, $485 hydro service to unclog the line. I decided to go inside to deliberate my options. Upon returning outside, the technician stated I should - at the very least - send a $185 camera down the line to see what the obstruction was. I agreed and asked him to proceed. The technician stated he did not have a camera on-site, and would need to have another technician come out, as well.

After another 45 minutes or so, I went back outside to check on the progress. Another technician who stated he was the manager was there and asked to speak to me. He showed me the camera image (which looked like a blank screen to me) and stated that even though the image didn't look like anything, to trust him on what it was. He proceeded to tell me I had a severe root infestation, which was so severe that it had broken my main line. He stated that at the very least they would need to perform the $485 hydro service to clear the root infestation, and that would buy me some time before I had to replace the broken main. He stated he could give me a cash price of an additional $3200 to dig down 7' and repair my broken main.

At this time, I agreed to the hydro service to clear the root infestation. I left the technicians to themselves to complete this service. After another 45 minutes or so, I returned outside to see a third technician and a third truck. At that point, I was approached by the manager again who stated that the root infestation was so severe that they were not able to even begin to clear it with the hydro service. I was told I needed to immediately have the broken main repaired and they advised I should have them start first thing in the morning (it was around 10:00pm). I was feeling very upset and uncomfortable at this point. I decided to sleep on it, so I let the technicians know I would be contacting them in the morning.

After the Option One plumbers had left, I placed a call to a friend of mine who works in the Property Management field to find out who they use for plumbing services. The recommended company (review of this exceptional plumbing company soon to follow) is not your typical, same-day-$50-service company that Option One is. They are significantly more expensive, and you typically have to wait a few days for service. Quality isn't fast or cheap. As a personal favor to their long-stating client (my friend), they stated they could squeeze me in the following afternoon.

The new plumber showed up the following day and let me know he would be sending down another camera, and would proceed accordingly. After about 20 minutes he finished and knocked on my door, half laughing. Not only did I not have a break in my line, but there was no root infestation and there was simply an easily cleared blockage (as stated on my written invoice). He did note that I had some very small, very minor roots, but they were easily cleared. He recommended a yearly snaking to keep everything working perfectly. Under $200 later and everything is now perfect.

Either Option One Plumbing tried to scam me out of a lot of my hard-earned money, or their technicians are completely incompetent. Either way, I would have paid the very hefty price. Do yourself a favor and stay far away from Option One Plumbing.

It was time for my annual residential fire sprinkler inspection. I had used their services before to replace a stuck sprinkler control valve so I decided to give them a call to see how long it would take them to come out and do an inspection. WOW! Even though it was a Friday late afternoon, they had a technician team in the area and sent him straight away. The team came out, checked everything out, showed me around the fire sprinkler since I wasn't too familiar with it, and then wrapped things up. Great service. And great pricing too! Thank you.

I had them come out to hydro jet my sewer line. $300 sounded like a good deal.
They cleaned the line and all was good for two weeks. It backed up again and they came out to clean it out again. No such luck. They gave me a bid to remove and replace the line. The bid was off. They never talked to the city because the quote wasn't to code.  Got two more bids for the same work. Both told me that they used the wrong equipment to clean the line to start and the city would not allow their work.   Got the job done after their screw up with a 1 year warranty.
Nice guys but they don't know what they are doing !
Shop around, ask questions...and avoid this company.
By the way. Asked them to refund and fix the problem.....no response.

Excellent service! Highly recommend.
Was at the house in 30 minutes. Unplugged the sewer line in 5 minutes. Plus explained to me how the septic tank works. I thought it needed to be pumped. But he showed me how to check it. Doesn't need to be pumped out for a number of years. I will definitely call them when it does.

I used Vets plumbing to help fix a tub clog.  Guy was nice, professional and unclogged my drains for a reasonable charge

We used Goettl for an a/c rejuvenation, and we were delighted with the service we received. Isaac was cheerful and pleasant, and he was incredibly helpful when walking us through the process and pictures. We'll definitely be using Goettl again, and we'll be hoping Isaac will the one to respond to our service call.

Rude idiot answering the phone... Gave me a price... Asked if he can do any better... Hang up on me right away when i was asking what his schedule is..
People like this dont need to be around and providing services. All i did was asked politely if he can do any better. I dont think its a crime to ask for a better price. What kind of customer service is this? Called him back.. No answer... texts me back saying to keep my money.. Lol.. He doesnt need low ballers... Have a good rest of your life....

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