Best Septic Tank Pumping in Phoenix, AZ

Jason responded right here in Yelp - I had never used the messages platform - so I was the slow guy.  Anyway, I do love when companies are this responsive.  Certainly helps get the job done faster.

I have never had a more honest, informative home repair company period, as this company!  I have been a homeowner for 30 yrs.

I cannot believe the workmanship, response time (everything!) of Kevin who was my plumber.  This was a leak behind an inside wall that you can barely see after he was done, no drywall repair needed!

Unbelievably priced.  What more can I say?

We needed our grease trap pumped out, so we called several grease trap cleaning companies in our area for quotes. We wanted a company that had the best price and service in town, and Phoenix Grease Trap Services quoted us the best price over the phone. They scheduled us for the day and time we requested. They were punctual and were in and out without any issues. We will be using their company from now on.

Roy is my go to guy for any plumbing job. Fantastic quality work at a reasonable price. Highly recommended.

These guys are great.  They came out when they said they would and fixed the problem with my septic pump under warranty. No complaints.

Great experience with this company, especially Jesus! He was prompt, friendly, and did an amazing job! Awesome communication about scheduling and worked with me to find a convenient time. Would definitely use this company again and will absolutely recommend to my friends. Thanks!

I purchased a Kohler faucet for my master bedroom bathroom to replace the very old faucet which became an eye sore & had a broken hot water handle. Zest sent out Dalton for the installation who provided service that was beyond outstanding. He was on time, replaced the faucet and also replaced the very old shut off valves (which were difficult to turn) with the newer quarter turn types. He was so nice, efficient & professional with excellent communication & technical skills. He checked the faucet & valves multiple times before leaving, left my bathroom sparkling and made sure I had his contact information for any issues or questions. This was a plumbing experience best described as perfection. Huge thank you to Dalton and also the wonderful team who does scheduling who so graciously adapted to my non-existent tech & gadget lifestyle. You are all the best & most appreciated.

Very easy to make an appt. Tech texted ahead and showed up when he said. Robert was a very nice person and easy to work with. Explained what he was doing and made suggestions to help in the future. I would recommend Option One and highly recommend Robert.

Quick reply & fantastic service for a residential sprinkler head leak. Nick Hollander also flushed the system & replaced a valve because Scottsdale water will clog up everything.  He was informative, quick & cleaned up afterward.  Great to find a contractor that knows their trade. Thanks. JJ

I have been using Priority Pumping at my home in Surprise since I moved in. I never had a septic system before and Priority did the initial inspection prior to my home purchase. That very first year I had them install risers at the same appointment that I had them pump the septic tank. Money well spent and I'm glad I am able to make it easier for the guys when I call them every year. They are always friendly; both the office staff as well as the technicians are professional, friendly, and great people to work with!

I have been using Priority Pumping for about 5 years now and every year I have them pump my septic and they are just wonderful! I refer them to everyone who asks who to use for septic pumping as well as septic inspections. I don't see myself calling anyone else!!

Horrible company, service, owner, job, price, timing, sending report,  ... everything was super super unprofessional. I don't recommend them AT ALL.

I had a sump pump emergency...Vets Plumbing arrived this morning to pump it out. They responded very quickly. I called two other companies first. One company told me that they couldn't come out until this Friday, the other one told me next Friday. They are friendly and very professional. Call them first to save yourself some time.

Six years ago, we had a new heat pump installed on our house by Goettll.  We chose a Goodman heat pump which came with a 10 year parts and labor warranty. I did research on line and from the information I found, Goodman seemed to produce a quality product.

I have a health condition, MS, which makes me extremely sensitive to heat so having a dependable, functioning heat pump is not a luxury for me, it's a necessity, especially with the extreme heat a Phoenix summer brings. Goettl was aware of my health problem and they always got a technician out to me the same day I reported a problem. Once, when it took a couple of days to get a needed part, they brought out a free standing portable unit which did an adequate job of cooling a couple of rooms.

During the first two years, the heat pump was blowing a lot of capacitors. Living in Phoenix AZ, with the extreme heat we get, it's not unusual  for a heat pump to go through more capacitors than it would in other parts of the country but this particular unit seemed to be going through more than was usual. The problem was finally diagnosed as a faulty compressor which was replaced under the warranty.

Two years later, the unit developed a leak in the coil and that had to be replaced, again under the original warranty. Fast forward another two years when the fan had to be replaced, then it needed another compressor.

This year, I had a Goettl technician come out to do a check up on the unit to try to make it through this summer without any problems. It checked out fine. 5 days later the condenser fan motor failed and needed to be replaced, then, 7 days later, the reversal valve failed and had to be replaced.

All in all, in the first 6 years, this unit needed 23 service calls, not counting the routine maintenance calls. The only company that touched this unit since it's installation was Goettl so, I decided to see if I could get in touch with  the CEO of Goettl, , Dan Burke. I was put right through to Mr Burke and when I explained the maintenance issues I had had with this unit, he said he would look into it and call me back. Approx 2 hours later, Greg Akers, Goettl's Director of operations called me and asked if he could bring out a Goodman Factory Rep. and a technician to look at the unit. Everybody at Goettl agreed that the unit broke down excessively.

Being somewhat cynical about corporations, I fully expected to hear that all they would do was honor the warranty and repair the machine when needed and, Goettl had always repaired the unit in a timely manner so, while it wasn't the outcome I wanted, it was the outcome I expected.

the following Monday, right on time, Mr. Akers, a Goodman factory Rep, and a Goettl technician arrived at my house, looked at the repair invoices I had, listened to my experience, and frustration with the unit, and went up on the roof to check the unit out.

They came down, and basically surprised the hell out of me by saying  that the heat pump I had was a lemon and told me they were going to replace it at no charge.

Three days later, I had a new heat pump on my house.

I don't fault Goodman for this because any company can, and does turn out a lemon once in awhile and when Goodman found out about my issues, they stood behind their product and did, in my opinion, the right thing. I wish I had talked to Mr. Burke earlier.

In my opinion, Mr.Burke, Mr Akers and Goettl have earned their title of Good Guys This is not the Same Goettl that got all the bad press a few years ago. Mr Burke has definitely turned this company around to the point I would recommend them to anybody

Jesse, the owner of Miranda came out to give me a quote on running two gas lines, one for the range and one for the dryer.  After spending over an hour crawling through our attic, investigating this project, he changed the parameters that I agreed with and he gave us a quote of $2,000 with a start time on the following Monday at 8am.  He called me at 9:33am Monday and it went to voicemail as I was on a conference call.  In the next moment I received a text from him that he increased his price to $3,100.  Needless to say, I had to part ways with him as no one can work with a business owner that changes their price after agreeing on a fixed price, the exact job parameters and the start time he and his worker would be here to start work.  Don't waste your time with this guy.

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