Description

As a locally owned business, we know what it takes to serve customers well. It takes personalized service, fair prices, and a tireless commitment to providing great work. At Priority Pumping, we go above and beyond to give our customers the experience they deserve. As septic, sewer and pumping professionals, we can take care of all your commercial and residential needs. In addition to providing honest, reliable work, we have a passionate educational spirit directed at helping our customers understand their septic systems. So next time you're in need of septic services, we hope you'll let us serve you well.

HISTORY

Established in 2017.
Priority Pumping (formerly known as TKS Contracting) is a culmination of colleagues who have worked in the septic and sewer industry for the last 15 years. Together, we have re-branded our business to advertise exactly who we are: a septic, grease and wastewater pumping company. Our passion to educate our customers on their systems and the proper way to maintain them sets us apart in this industry. We're not here to make a quick buck, we want to make sure you and your family are knowledgeable about your home or business wastewater system.

ABOUT BUSINESS OWNER

Priority Pumping is a team of professionals who work together to bring education, outstanding customer service and impeccable workmanship into a one full-service septic company. We love our business and what we do and it shows by the pride we take in work.

Reviews

Steph V.

11/11/2021 12:00:00 SA

I have been using Priority Pumping at my home in Surprise since I moved in. I never had a septic system before and Priority did the initial inspection prior to my home purchase. That very first year I had them install risers at the same appointment that I had them pump the septic tank. Money well spent and I'm glad I am able to make it easier for the guys when I call them every year. They are always friendly; both the office staff as well as the technicians are professional, friendly, and great people to work with!

I have been using Priority Pumping for about 5 years now and every year I have them pump my septic and they are just wonderful! I refer them to everyone who asks who to use for septic pumping as well as septic inspections. I don't see myself calling anyone else!!

Thomas F.

10/03/2021 12:00:00 SA

Priority Pumping is amazing! The entire Team and experience is top-notch. They are very responsive and the customer service is always terrific. Very honest, friendly and helpful. Their crews show up on-time and work efficiently. They are the best of the best! Highly recommended!

Ellen G.

04/06/2022 12:00:00 SA

I would give them zero stars but that is not available. This company came to my home with the wrong equipment, performed no work and then sent me an invoice for $300 dollars. They had a truck which they said weighed 100,000 pounds loaded and would most likely cause serious damage to my driveway if they attempted to drive down it. And in addition, they did not have a hose of sufficient length to perform the work. Considering they had been at my house several days earlier, their failure to bring the proper vehicle, tools and equipment is astonishing. I would not recommend them to fix a leaky faucet, let alone to drain and inspect my septic tank, which they claim to be their business. I would like to note that my initial interaction with the office staff was very pleasant and they seemed very helpful. However, when I tried to call them after they failed to perform the work they would not return any of my calls.

Diana S.

12/17/2018

Initially they were great. They came up emptied our tank explained the problem and said call them and they would put in the new leach bed. We called and set up a meeting they never showed. Didn't even answer our calls after that. I despise poor communication and lack of attention. There are too many other businesses in the valley that will be more than willing to have my business.

Daniel M.

11/18/2018

I had them come out to hydro jet my sewer line. $300 sounded like a good deal.
They cleaned the line and all was good for two weeks. It backed up again and they came out to clean it out again. No such luck. They gave me a bid to remove and replace the line. The bid was off. They never talked to the city because the quote wasn't to code. Got two more bids for the same work. Both told me that they used the wrong equipment to clean the line to start and the city would not allow their work. Got the job done after their screw up with a 1 year warranty.
Nice guys but they don't know what they are doing !
Shop around, ask questions...and avoid this company.
By the way. Asked them to refund and fix the problem.....no response.

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