Best Damage Restorations in Arizona

UPDATE: The review comment left by the owner, Marc, is a prime example of his lies; we (the plantiffs) were awarded the judgement....we won the case...see the attached copy of the judgement.  The judge ruled we had to pay a resonable amount for the services provided (which was our goal all along) and that DisasterLink had to pay $2,000.00 in damages to us.
****we have been paying installments to DisasterLink for almost a year and we have yet to receive a dollar from this company****

SHORTER VERSION  Aqua Dry came in after another company did a subpar job.  Whereas the first guys rushed through the job, Aqua Dry took 3 x the time to do it right.  They brought state of the art equipment, high wattage lights, cameras, changed filters frequently (no cutting corners). Their attention to detail was incredible; they even applied painter's tape to walls before putting up their containment area (saving your paint job) and respectfully protected my personal belonging from cross-contamination. These guys understand and know mold (they have 18 plus years experience and fully accredited) and work hard for us. Their management of cross-contamination is military-like, which you want.  Unlike the other company, they also did not trick mold clearance testing by leaving plastic over areas.  Aqua Dry's all around honesty and integrity is very rare.  Alex is also an absolute genius at inspecting for mold - and found mold colonies the other guys had totally missed, in one place by inches.  You won't find much about Aqua Dry online and I know why:  their business is nearly all word of mouth.  But I want others to know about them because mold remediation is serious health business and you need to know your mold remediator is doing the job perfectly.  Yes, perfectly.  If I could give them 10 stars here and everywhere, I would.

After being stood up for two different in person quotes I reached out to Affinity Bio Solutions through messenger in Yelp. Not only did they answer me back but they kept their appointment with me and made an on site inspection. The situation was dire and time was of the essence.  I was very please with the quote and there were no hidden fees. I actually paid less than the quote because they were able to fit everything into one dumpster not two.  To put it mildly the place was a hoarders dream and landlords nightmare.  Glen and his team did a fantastic job and I highly recommend them!!  The whole team was patient, understanding, and caring. A+++ service.

Great and honest company with amazing workmanship! They work efficiently and will give you the best product for your price!

What a great restoration experience. All the guys including Ryan and Ricardo did AMAZING work, we are truly impressed. They were fast and efficient. The level of professionalism was high. Once they were done, our wall looked brand new again. I will definitely recommend ATI to others.

We had a flood at our rental. The complete destruction of our dining room happened. Red Eye Construction came in and did a beautiful job with the put back and with quality materials, and in a very timely manner. They worked so well with our tenant who is having a very rough time in his personal life right now. I highly recommend this company you will not regret this choice in hiring Red Eye Construction to do any remodeling you may need.

Professional, dependable and compassionate. I would highly recommend to anyone requiring home health services.

I found them on Yelp and used their services twice in my home. F&F have been great to work with. I had quite a few pet stains from a dog I recently adopted that wasn't potty trained and everything came out. They are quick, efficient and easy to work with. I definitely recommend them and will continue to use their services.

I've had ENVY do 2 drywall repairs from my techs accidently making a boo boo. Work wise they guys are awesome! scheduling is a bit hazy so that's pretty frustrating when trying to coordinate between them & your customers. Pricing, well..... its more than I anticipated but both my customers were extremely satisfied with their performance & you couldn't tell there was ever a blemish. Hats off to ENVY.

Our fish tank overfilled on a Friday morning for a little over an hour. My husband called Kingship Water Removal & Restoration Services and they were at the door in less than 20 minutes ready to help. The flood was worse than they expected but they got to work and we had all the water out in a few hours, fans going in every room and were able to begin repairs. They checked on our walls and carpets everyday for 5 days, and made sure we were able to salvage everything we could. They were amazing and I would recommend to anyone requiring services. Thanks Kingship, this nightmare has turned positive with your help!

Ryan is extremely knowledgeable. He specializes in insurance roofing and he follows through. He does beautiful work and gives you a lot of options for color choices.

I had called 5 other carpet cleaning companies before I spoke to Joseph who was very sympathetic to our situation. My son is a car hauler and had a medical emergency that needed immediate attention. I am calling from Ca., my son is in Tempe, AZ. and his father was driving there to meet him to bring him back to Ca. to be admitted to the hospital. My son wanted the blood cleaned from the carpet before he left. Joseph came out within the hour cleaned and sanitized his truck to perfection. He also offered to drive my son to the hospital there in Tempe if needed. Joseph was truly my angel that day. Thank you for the outstanding service!
Pauline and Adrian Lujan

We called at the last minute to have our carpet stretched prior to listing our house.  Even though their schedule was tight, Phoenix Carpet made time to come out and repair our carpet which was much much appreciated.  Gentlemen were extremely polite, friendly and efficient.  The carpet looked beautiful when they were done. Highly recommend Phoenix Carpet Repair and Cleaning

I was living in NC and trying to sell a house in Arizona that needed some work. The inspectors had found some mold inside the walls. I contacted Jesse the owner of Star 48. He is very professional and kept me updated every step of the way. He alway responded fast to calls or texts. And even helped me find other contractors to do additional work.

Hopefully I never have to deal with mold in a house again. But if I do I know who to call.

If having to make a home insurance claim isn't miserable enough for you and you'd like some more then this company is for you! These guys are sure to take months to complete your repairs, make appointments with you and stand you up with hardly any notice, and if that's not enough the drywall won't even look good when it's done! Wait! There's more! When you think you've had enough and just want to pay your bill to get these guys out of your life and stop the pain they will be sure to take there sweet time getting you your final bill! Go ahead! Call them now and let your misery begin!

Careful!
The employees are nice enough... I feel sorry for them because there is a serious disconnect and issue with leadership.

The owner, Phil...be very cautious with that one.

My repairs started with an a line leak from one of the bathrooms upstairs which unfortunately soaked through carpeting and dripped down into my chandelier over my dining room table downstairs.

*When I questioned the feedback on Phil's behalf to my insurance, he implied I was asking him to lie when in fact, I was asking him to clarify the transitions that would remain on my flooring since I was removing all carpet.
*I have a challenging schedule (night shift/ 14 hr shifts) so when I had the time to get work done on my sporadic days off, I would be given information by the crew doing the repairs but Phil would state otherwise...I'm not sure if he thought I didn't speak with the workers in my home directly...so get use to getting lied to. I cannot tell you how many days I called out because of the scheduling issues (I have the text messages to prove it). It took over 6 months to complete the work that was actually done in a matter of 2 weeks.
*Do your best to keep documentation on conversations and estimates.
*Don't be surprised if the estimate changes after the work is completed and you're given a 'new estimate'.
*Apparently, unannounced visits are acceptable for the owner.
*I was told what supplies would be needed for ME to finish the job that they started...yes, you read that right.
*The amount of drywall dust left in my home has been wiped down for OVER a month, and it's still all over the place.
*A portion of the work was not going to be completed because I wanted to be done with them so Phil decided to keep the monies originally allotted for wallpaper replacement and apply that balance to what was owed for labor. I couldn't contract out with someone else because he kept that money.

I voiced my concerns to my insurance company and they stated it was made out to sound like this is a conflict of personalities.

Definitely NOT someone I would do business again with.
The crew was good

I wouldn't be tricked into thinking the response below is genuine- as we've been working with one another for 6months.

I stand by my review
Thanks for taking the time to read
Best of luck

Worst company ever don't ever use them !! The owner try's to use intimidation tactics!!  They are very dishonest! They cheat your insurance company!! They lie!! Absolutely the worst company I've ever used!!!

Horrible getting anything done!  I was given the run around for a over a week before anyone was able to come to my home and start fixing the demo that they did.  I had to call and call and keep calling the project manager to get anything moving.  I was promised someone would show up, but then no shows.  Then they did finally show up and said they would return the next day.  No call, no show.  I called (note the project manager didn't do this)  the person who is supervising the person doing the work in the morning to find out why no one was at my house as promised.  He said he would check and get back to me.  5 hours later still no contact.  I called the project manager and asked why I was doing the work of the project manager who then proceeded to get mad at me for saying that.  I then asked for the owner or his manager but was told the Owner would not talk to me.  So no escalation process from the assigned project manager who was a jerk to me on the phone.  Argued with me, knowing full well his company was NOT making the customer happy.  If this is how they treat everyone, I would NEVER use them again.  Absolutely horrible experience!!!

Great service, friendly, and answered all the questions I had.  Were in contact every step of the way. We were happy with the overall experience.

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