Best Damage Restorations in Arizona

We worked with Ryan and Bobby to find the leak on our recently built pool. Bobby was on time, very helpful/friendly and found the issue right away.

We had extensive water damage in our 2 story condo, from a drain clogged with hail. It was 2 wks before we returned to the condo to discover all the drywall and flooring damage. State Farm referred us to ServPro of Paradise Valley. Nathan, Josh and their crew knew just what to do, how to help and were timely and professional.  As ServoPro went into action with the careful pack out of our belongings and started the removal of damaged drywall and carpet, we felt a sense of relief. This business is the real deal; professional,  conscientious and efficient! Thank you Nathan!

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

On time, friendly, thorough!  Price was right, fast response.  No hidden fees or sell-ups after arrival.  Carpet looks and feels great, fresh scent.  Great job on the pet stains!

I needed my carpets cleaned but didn't know who to call with all the company's out there.five star carpet cleaning was the only company I called that answered and I'm glad I made the choice to go with them they were super friendly fast and efficient I will be using them again

Terrible customer service and the technical expertise leaves a lot to be desired. They did a poor job on a mesquite tree by butchering it leaving a lot of dead branches. I gave them the opportunity to come back and give an opinion of the tree but after they 2 cancelled appointments on me after waiting at home for them, I said no more and told them I would take my business elsewhere.
I do not recommend them.

An absolutely amazing company! I Called and talked with Alicia last week with some questions regarding mold. She answered all of them as well as educated me on signs of molding. Some of the best customer service I've seen in awhile. I will be reccomending this company to all of my family and friends.

Worst company ever. Abandoned job of home with severe water damage. Didn't complete demo or dry out house. Disconnected all bathroom sinks, toilets, etc & left water valves open with main turned off. Owner, Jason, would not return calls. Sent $20+k bill.

The Slate representative was named Alex Madrigal who abandoned the job. Jason Jarvis is the owner, He called and left a voicemail saying This is Jason Jarvis. I hope you didn't pass out shocked that I actually called you. I'm a terrible person and I've been avoiding you because sometimes I avoid hard things and just calling and being a grown up... I think that you have been requesting a call from me for like a month now so that excuse doesn't hold up...

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

I cannot recommend Aftermath Services enough.  Save yourself some time and heartache and hire them!  

My mother passed away in her home and wasn't found for several days.  It was unexpected and quite tragic and when I got the news, I didn't know what to do.  
Aftermath was called in after I had hired another company who didn't do the whole job and I was stuck trying to figure out what to do.

I had actually tried to do the job myself.  I knew I had to get rid of all porous materials so I had a dumpster delivered.  After spending only 15 minutes in the house wearing a paper suit, N95 mask and booties to cover my shoes, I knew I couldn't do this alone.  I called Aftermath and they came out the very next day to evaluate the situation and started work the next day.  They removed a large portion of biohazard material that the other company had completely missed, brought in a huge ozone machine to run the entire time that they worked in the home and helped empty the home of all porous materials.  At one time they had 4 people working and at the end I was provided all documentation, lists of things that were thrown away, shown where the biohazard material was removed, and even shown time cards to see who was in the home and how long everyone worked.  I'm a little less stressed now, there is still work to be done, but their job is finished and I couldn't be happier with the results.
A sudden death of a family member is an incredibly tragic experience and Aftermath Services helped me so much.  Additionally, they worked with my mom's homeowner insurance company so none of this cost me out of pocket (except for the dumpster which I didn't know that they would have provided).

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

Robert did an amazing job getting my walls dried out. Once we got that done it became apparent that there was a leak in the wall I had a plumber come out an fix it. Robert came back and made sure everything got dried out again! He was always prompt and did what he said he would do. I highly recommend them if you have water damage.

On another note their carpet cleaning and repair gets an A+ as well. I had a stubborn stain they got out and a need to stretch the carpet. All done to perfection and everything was back looking like new.

After a fire in our home last Saturday night, kowalski construction has been nothing short of perfect in dealing with our tragedy. They have showed up every single day for every appointment and even to restore the plumbing to keep our landscaping from damage. They have met with every person, even people they didn't need to be there for. The care, courtesy and respect they have shown our family and home is beyond awesome. Thank you so much!

We had a leak in our downstairs bathroom that came into our laundry room and when we saw the water pooling and felt the wet wall we panicked.  We called our home warranty company and the plumber suggested Drylux. They came out quickly and took care of business, and saved us from a moldy mess. They dried out the issues and referred us to Hyperbuilt who did the dry wall repairs. Both done quickly and professionally. I had another leak in a different area of my home last year and used a different company (SOS) and had an awful experience so I was hesitant to have to go through this again. These guys more than made up for that experience and saved our home.

Tim with Master of Disaster is the most helpful person you will meet BEFORE the work begins.  After the work begins, if there are any issues or problems, Tim essentially becomes a ghost.  Hired him to install a water filtration system...there were a number of issues.  

After installation, the water in the house was blue.  Called Tim on multiple occasions to inquire if this was normal, no response.  I finally decided to call to manufacturer of the water filtration system directly.  They inquired, what is the water pressure regulator set at?  I told them there was no  water pressure regulator installed.  The manufacturer told me that because Tim did not install the water pressure regulator, it voided the warranty on my new $1,600 system.  

The manufacturer also informed me they could have installed the entire system for $1,100 (including the water pressure regulator) so Tim deliberately overcharged me.  I spent 4-5 days trying to get a hold of Tim.  Finally...he felt I was worthy enough to receive a return phone call.  Tim came to my house, looked in me in the eye, and told me he would have his guys come out later that afternoon and install the water pressure regulator.  Told me not worry...he would take care of it.  His guys never showed, and that is the last time I heard from Tim.  By the way...I had to spend additional money getting a water pressure regulator installed myself.

Besides the water filtration system, Tim was also suppose to install a new sink.  He did install the sink, but his guys were sloppy during installation and I now have a 4 inch gash in the counter.  Tim tried to tell me the gash was there the entire time...yeah...right Tim.  I must have overlooked the gash as I only lived in the house 11 years prior to your guys being hired.

Lastly...be very careful if you are receiving water restoration services.  Tim preps you for phone call to the insurance company.  After invoices were submitted to the insurance company for work performed, I received a phone call from the insurance company regarding how much they were charged. The individual wanted to know specifically what work was actually performed.  Think about that for second..and ask yourself if you want to do business with these guys?

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