Best Damage Restorations in Arizona

A follow up, Leak Science also repaired a crack in the pool deck, the repair didn't last 6 months and the crack is apparently back. I will need to repair the crack....waste of money paying for the repair this repair!!!!

Yesterday was one of the worst days of my life.  I had a horrible migraine which caused me to vomit in the bathroom.  I cleaned as well as I could, but the walls were still dirty and I could tell that it was not clean.  This morning I called ServPro of Paradise Valley and they came out a couple of hours later.  They are professional and did the job for the estimate given by phone.  Importantly, they cleaned using an environmentally friendly product used in hospitals and it looks and smells clean.  They did a great job and were quite efficient.  I highly recommend this company without reservation and would use them again without giving it a second thought.

Great work, Aaron is a very reliable gentleman. His work is very efficient and he gets things done in a timely manner.

This is hands down the best value we have found for carpet cleaners! Excellent price and service! We'll definitely be using Clean Theory from now on!

Second Time I have needed my carpets cleaned in Casa grade and let me tell you it's no walk in the park being able to find a decent company. I won't mention names but lets just say the last company that came out had no horsepower. So I decided to try someone else. Five star was the first place I had called hoping they would be decent. Right from the start when the man who answered the phone with a friendly greeting I knew they were already off to a good start. Needless to say I was pleased with everything. From the initial phone call to the end. The two guys who came out to perform the service were extremely polite and caring. They understood what I wanted done and didn't do anything other than what I had asked. If I ever need to use carpet cleaning services again I'm definitely using five star!!

I am beyond pleased with my experience with AZ Desert Tree Care. We had a fairly large mesquite tree in our front yard that split in half and left several branches laying on the ground, and we decided to have the whole thing removed. I called a few places to get a quote, and AZ Desert Tree Care was the quickest to respond. Every interaction was professional and courteous. They sent me a quote that day and were able to arrive the next day to remove the tree. From start to finish, it took the crew 1.5 hours to remove the tree and clean the yard. They were amazing! And the service was reasonably priced. I will definitely use them again in the future for any tree care/trimming/removal needs.

This company is exceptionally professional, diligent in operate with the highest level of integrity. They stand behind everything they say including price and performance. A true must use company.

I had a broken angle stop in my kitchen that flooded out half of our house. My agent recommended Slate restoration, and they did not disappoint!  After calling, Derek showed up to our home within 45 minutes and knew exactly what to do and how to handle my disaster. To top it all off, they made my new kitchen look incredible!

Hugo and Juan came to our home due to a roof leak which resulted in water damage.  They were meticulous in setting up the isolated space for ripping apart the drywall to look for and remove the mold the rain water had caused.  They were very respectful of our property.  I found them both to be professional and communicative of the process.  Grateful to have such great guys come to help us with our project.

In April, 2018 my elderly mother experienced extensive water damage involving both of her bathrooms and toilets and much of the carpeting in her house.  The entire restoration process took several weeks, during which asbestos was also discovered.  Multiple companies were involved in getting everything back to normal. The work that ServPro did was excellent.  All of the ServPro employees were punctual, professional, and very committed to making things exactly as my mother wished.  Additionally, ServPro acted as general contractor, interacting with all of the other companies and, at times, the insurance company; coordinating the scheduling of the different contractors; serving as the single point of contact with me and my brother; and following up with us at each stage of the process. We would particularly like to thank Jeff and Anthony, and highly recommend ServPro of Sun City / Sun City West / Southeast Surprise.

If I could give these folks ten stars, I would do it in a New York Minute. They were nothing short of amazing - from the first moment I had a conversation with them (Angela's about as caring an individual as you will ever find), to the last walk-through after they were finished. Efficient, thorough, comprehensive. Can't say enough good things about them.

A/C had leaked water into my ceiling, Puro Clean was able to come out the very next day. I was very impressed with their quick response. Sean was very friendly and professional. Will use their services again when necessary. Highly recommended!

We needed some damaged roof tiles replaced, and Stan did a great job. Just from a picture, he noticed two other tiles that were damaged which I hadn't even noticed before then. Keen eye for detail, which I really liked. Very reasonable, thoughtful, and patient with all my questions.

Robert and his team I would give 10 stars if I could! Robert is 100% committed to doing everything by the book and backed by honesty and integrity! If you have a loss and need his services don't hesitate call now!

We had a car fire on the driveway at our property. The local fire department told us that we have to board up the garage (that same day) because the fire department knocked down the garage door. The fire department told us that all area fire departments use Kowalski because they never bill the home owner because they deal directly with the insurance company, and they will not bill us even if the insurance company doesn't pay them. As you'll hear later, that was a total lie.
So we called Kowalski and they came out, and they also told us that they bill the insurance company and they will not bill us even if the insurance company didn't pay them. Then they present a tablet for you to sign several documents. What they don't tell you is that you are signing your life away when you sign their tablet. And they don't care who signs the tablet. I didn't sign it.
Be very careful because one document is called SPECIAL POWER OF ATTORNEY. Never sign that one, because by signing it you're allowing them to do whatever they want, and you can't stop them. They even told us that we couldn't get any other bids.
We were naive. We believed the fire department and we believed Kowalski that they would only bill the insurance company so we let them do the board up. BIG MISTAKE, because the Kowalski employees were lying to us thru their teeth.
After they did the board up, Kowalski tried to get paid by the insurance company, but the insurance company refused to pay them, so they came after us for almost $3,000 which they charge to put up some plywood where the garage door was. That was a totally outrageous price for a few pieces of plywood and about an hour work. We would never have agreed to that ridiculous price, but they never told us what their price would be to do the board up. That's how Kowalski operates. Keep the homeowners in the dark.
We made a big mistake believing what we were told. Why did the fire department mislead us? I leave that to you to figure out.
Kowalski preys on vulnerable people, including the elderly, who've just had a fire.
We'll never use them ever again.

Update :I just received a call from a manager at drylux. They understood my frustration  and promptly made an adjustment to my invoice.  I genuinely appreciate her concern and acknowledgment for my concerns as well as quickly resolving my issue. My opinion on this business has changed based on her desire to ensure not only that my concerns were heard but  resolved.

 I called drylux to come help me with flooding in one of my rooms. They never came to check on the equipment as promised and as a result,they flooded my bathroom with new hardwood floors. They charged my insurance for the additional damage that they caused . I've called multiple times to speak with a manager. No response.  I filed a claim with BBB  and they refused to acknowledge their error.  I would  never do business with them nor would I recommend them to anyone. Very disappointed.

Master of Disaster service man Chris M. was excellent!  He is very thorough, great listening skills & excellent communicator in explaining problems.
We highly recommend him!  Thank you for your quality service Chris - We greatly appreciate it!
M & M Bruner

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