Best Damage Restorations in Arizona

My experience with Western Skies has been nothing but lengthy and unprofessional. I am on the board of the HOA for a townhome association. We were working with Western Skies to gain a bid for work. After a phone conversation with Mike B. I was left expecting a revised bid the following week. Three weeks later I gave Mike a call regarding our quote. He informed me that because in those three weeks he was out bid on a different project at a different community that is managed by our management company that he would be no longer willing to work with us. He felt his time had been wasted and would be out bid again. Sadly what Mike didn't realize is he wasted OUR time. In those three weeks the HOA was ready to approve the bid coming from Western Skies. We were ready to start work and we had narrowed on Western Skies and only Western Skies to do the work. This was extremely unprofessional and I will never waste MY time with Western Skies again. I hope that you do not make the same mistake that we have.

As a REALTOR, Lotus has helped several of my clients who discovered moisture damage in a home. They have always been prompt to respond, knowledgable, helpful and provide great service. I highly recommend them.

We called Bryan when we had a mold problem that nobody could seem to find the source of. He spent the time to look over everything we had had done already, came to the house, spent almost two hours walking through and highlighting things to us, explaining the significance, etc. Then he gave us detailed information about what he would do, what things to watch out for, and what he would do in the meantime. The thing that impressed us the most is he didn't charge for any of it and even told us things that we could do (e.g., renting air movers from Home Depot instead of from him) that would be more convenient for us but lose him money. I wish everyone could be like Bryan - awesome service and great explanations. Definitely seems way more above board than some of the more popular mold remediation outfits.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Thank you Desert Dry! They were prompt, helpful and responsive through our entire process. Even when we thought everything was done, and we needed some assistance months later, they took care of it with the same level as our initial service! This was our first (hopefully last) issue with dealing with a fire incident with our insurance, they communicated well and kept both us and our insurance in the loop. Though I hope to never need them again, I would trust them and recommend them to anyone!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Called a guy name Ken to do some demo and repair work for me.  He told me someone would
be contacting me to schedule an appt.  It's been over a week and haven't heard a thing.  So
tired of flaky contractors who have poor communication and customer service.  Two thumbs
down.

When the Tuesday storms hit in Mesa. Ray and the team at AZ Hydro Pro jumped into action mitigating the water damage quickly and efficiently! These guys know what they are doing and never tried to squeeze me for extra $$... something that is hard to find in this industry.

I will happily recommend this company for any of my friends going through water damage. But one word to the wise... get flood insurance :(

We have had Sun Bright Pool service come out on several occasions to repair our pool equipment, through our Home Warranty company. They are terrific, to say the least.  They are professional, knowledgeable, neat and clean, and all very personable.  They provide excellent service and provide us with detail on what is needed or has been done each time.  This past week Jerry came out and serviced the pool pump.  He called me when he was done, explained what he did and wanted to verify that there were no other problems we wanted him to check.  A great guy!!  Just like the others that have been sent out!

Thank You Sun Bright!!  You have my vote of excellence!!!

They had an extremely poor response time to begin with (which should have set off alarm bells) charged over $24k (thank goodness for insurance) and now I'm being ghosted for 15 days and counting when I've asked for them to repair this shoddy work. Everyone say a prayer that they not make things worse and actually pick up the phone and call back to fix this

You want these guys. I had a money pit that was eating me alive and needed to get out of. To do so required extensive repairs starting with roof and resulting extensive water damage. Additionally, prospective buyers, all had lists of things they wanted done and I had moved out of town. I essentially had to outsource this to Frank and his team at GXS. They were fast, timely, and the work was high quality. As valuable to me was how they went above and beyond to help me manage the house while I was away, provided great advice on what to address and not address in the selling process and guidance on how to counter some of the asks from the buyer. They provided value way beyond their bill.

Cesar and his crew at Water Fighters Restoration were professional, punctual and helped explain the whole process thoroughly. We were really nervous about what the end product would look like as our leak was pretty bad, but they made it seem like nothing ever happened and left it nice and clean when they were finished. We are very satisfied with this company and recommend Cesar and his crew at Water Fighters Restoration any day.

So almost a year later the VP calls my dad asking if he can talk to us about removing the review or changing it.  First of all why would you call my dad.  This happened to us not him.  Second NO We will not update or change the review.  What I will update is the end result. Currently carpets turning black in the areas where your people didn't lay down any covering.  Took us 3 months to pay our $800 electric bill and $300 water bill.  Still not at all satisfied nor will I refer any business.  Your welcome for the update

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