Best Damage Restorations in Arizona

The team of excellence at Western Skies Restoration provided outstanding communication and work on the restoration of my home. Their affordable quality of work along with professionalism was top notch. I would highly recommend this company for any project in your home.

Wow, I couldn't be more pleased with the response time! Within 10 minutes of reaching out I was contacted by Jill to discuss our issue and provided assistance on next steps with our water leak. Excellent customer service!

As good as it gets if you are looking for honesty and integrity look no further. I have been working with AZ Environmental for over 5 years now.

You always hope you're not in the situation to need this kind of service...in fact you may not even know it exists. When we found ourselves in need of these services we didn't know what to expect. However AAT exceeded all of our expectations. Cleanup was thorough and quick and they took care of all insurance paperwork in a timely manner. The remodel  was excellent and they were excellent at communicating regarding services. I would highly recommend them without any hesitations.

We were in San Diego for the summer when a sprinkler line broke under the driveway of our home in central Phoenix during July.  On receiving a call from my maintenance man, I contacted USAA who carries our homeowners insurance and was referred to Paul Bailey of DriRite CMG3... they are a preferred contractor for USAA.  As a 52 year member of USAA I was not disappointed by their referral.  They found the problem and repaired it quickly.  Everything was handled by DriRite professionally and over the phone.  I didn't have to fly back to Phoenix to get the job completed.  That part of the driveway looks better than the original installed in 2001.  Paul and DriRite did the best restoration job we have had done in our 52 years with USAA.  I would refer them to anyone needing restoration work.

Thank you Desert Dry! They were prompt, helpful and responsive through our entire process. Even when we thought everything was done, and we needed some assistance months later, they took care of it with the same level as our initial service! This was our first (hopefully last) issue with dealing with a fire incident with our insurance, they communicated well and kept both us and our insurance in the loop. Though I hope to never need them again, I would trust them and recommend them to anyone!

Last night we had a midnight call on a holiday weekend from a tenant that had a leak that could not easily be explained over the phone. We called Service 1 at midnight and they were happy to take the call and prompt to be on site within the hour. Woke up this morning to a call from Rob letting me know it had been easily resolved with no damage and significantly cheaper than we expected. Wow! Consistently the team at Service 1 Restoration has helped us out of what were minor catastrophes only to find out that they were able to remedy our plumbing or leak situation significantly easier (and cheaper), than we expected. As a property management company owner the value of having industry providers that are on time, honest, and know their stuff, is paramount to the success of our business. Thank you Service 1 for letting us sleep easier knowing you are on the job!

Called a guy name Ken to do some demo and repair work for me.  He told me someone would
be contacting me to schedule an appt.  It's been over a week and haven't heard a thing.  So
tired of flaky contractors who have poor communication and customer service.  Two thumbs
down.

Lived in house for 9 years and just thought was time to replace the carpeting, had used some of those $99 room services over the years for routine cleaning, met Ray Odom, Owner of Hydro-Pro, and gave them a crack at cleaning the carpets before I replaced them. I was Amazed at results, by the time they were done the carpets looked brand new, took their time and did incredibally throrugh job.  Great service at reasonable price-well worth it. My carpet cleaner from now on.

We put a claim  into  first american home warrantee for a filter issue. It was straight forward. Sun brights  service rep came out to inspect he unit. He said there was evidence that there was no de in the filter and I explained that we backwashed to remove pressure. He said that the insurance probably would  not approve.  He the looked at pop ups and said they were spongy, I told him they ere less than 6 weeks old. So rather than fix with low cost solution he was trying to up sale a $1250 cartridge system   I am sure he would have recommended the pop ups to be replaced as well. The insurance company sent out another company and the issue was resolved in our favor.  I would be very suspicious of anything sun bright said

Great experience! I am an out of state landlord and Thomas was working on a job in the neighborhood of my rental and knocked on the door because he noticed damage to the roof. Since I am out of state I was unaware of a storm that had hit in Scottsdale and apparently did some damage to the roof. He worked closely with my insurance company and property manager to make sure everything went smoothly. I was skeptical at first being out of state but he kept a great line of communication and handled everything. Once the job was done he sent me numerous pictures so I could see how everything looked from all angles. I would recommend them!

This was such a great company to work with.  I was on a pretty tight timeline and they not only performed quickly but everything was done to perfection.  Everyone I worked with was kind and professional.  We own quite a few properties across the country so I use construction companies numerous times each year.  GXS was one of the best I've ever worked with.

Before you sign anything with this company, be sure to get an itemized estimate and read ALL the fine print.

AZFW is hands down the worst contractor I've ever worked with and that's saying a lot. It has taken longer to make sub par repairs to a small area of water damage than it did to demo, reframe and remodel my entire home.

They trash talked another local company, saying those big box people won't take care of you, they just want your money. I wish I'd never decided o give the local small business, who's website boasts good moral character and utmost respect for the customer, a chance. Couldn't be further from the truth. Even their employees talk about how poorly they're treated.

It has been 5 months since AZFW was hired for a relatively small job, and despite being fully paid they still haven't completed the job.

They don't return phone calls or emails in any sort of respectable or timely manner. Had I not fought so hard, they would have taken payment from my insurance company without ever starting the work. Each employee I spoke to about it pointed the finger at another employee, telling me it wasn't their job to follow up. Eventually my case got escalated to the general manager, and it became evident where the rest of the employees got their poor attitude and work ethic from. I'd hoped for better service as a result of the escalation, but it was just as bad.

Employees had to return multiple time to assess the job because they kept losing documents. When the work was finally done, the quality was horrible. The wall texture used to make the repairs did not at all match the existing walls. Areas were left unpainted, and paint drips from the ceiling were all over my walls and kitchen. On top of that, they damaged my floors in the process of repairing the walls.

They sent multiple contractors out, who all reported the damage could not be spot treated, and in order to make the necessary repairs, the whole floor would need to be addressed. They kept sending different people out hoping someone could spot treat but no one agreed to that. I had to take time off work multiple times to be present, but that made no difference to them. Despite being told it wouldn't work they sent their master painter out, who had some words about the quality of the management and company in general, to get in and get out per his quote.  He was told to spot treat the floors and ceiling, despite telling them it would not be quality work. The painter himself was very courteous, and felt bad that he couldn't perform the job to his own standards, but to the standards of the people cutting his checks.

My floors are still in a state of disrepair, as are my walls.

Because the company is no longer returning my attempts at communication, I've started the process to file a formal complaint with the registrar of contractors. I've sent pictures and documentation and been advised their license could go under review as a result of their failures to comply with basic board requirements. I hate that it had to come down to that, but what else can I do when they've already been paid, and refuse to hold up their end of the transaction.

So disappointed that this company trash talked another company to get my business, and then did not at all come through in making the repairs. At least the big box company returned phone calls, offered a contract and services guarantee. All AZFW offers is problems.

UPDATE: I received notification from my insurance company that AZFW billed for services not rendered. This began another long cascade of events. At one point they'd agreed to refund my deductible and reimburse the differences in what was charged and what was actually completed.  Several weeks went by and despite having said multiple times the check was on its way. I never received payment. Finally I got an email with stipulations, essentially blackmailing me for my money, staying I could now only have the money back if I didn't post on social media and withdrew my complaint from the contractor. Though weeks ago it was apparently on its way. I, trying to move on, agreed to their terms, and after a manager finally came to see the poor quality of work with no words, they gave me the check. A few days later, they said they would no longer reimburse for the monies charged for service not rendered, and intended to still charge for work that wasn't done, despite including that it would be returned to my insurance company in the agreement for the refund of the deductible. They'd said the insurance company had been contacted, but per my agent, she never heard from anyone.  As frustrating as that was, I don't even have the energy to fight it any longer. At least, as they broke the terms of their own agreement, I intend to post my reviews as I should be allowed to regardless, as well as continue the complaint with the ROC.

I just have no words. It has been nearly 6 months, I still have to repair my walls and have additional damage of their doing, to my floors. I'm no better than I started off, but now with a higher homeowners insurance premium.