Best Damage Restorations in Arizona

Recently, someone we respect recommended Chris Butas and his team at Servpro of Phoenix. We're happy to say he not only understood the complicated nature of our home damage, but he was also able to help us navigate working with our insurance company. Although our home sold prior to commencing work with Chris, we are appreciative of his team's careful and professional analysis and they will be our go-to remediation company if, god forbid, we have another home disaster!

Arrived home to a flood and so blessed to have Van Smith with Disaster Service clean up from our flood. They removed all wet insulation, flooring, sheet rock, and wood. Cleaned the house.  Got large number of dehumidifiers and fans going and my home dried quickly. Van was professional, knowledgable, and caring. He was there every day and answered his phone 24/7. Handled all the paperwork. I highly highly recommend and wouldn't use anyone else!

Subsequent to a plumbing problem causing a leak in our home l called restore Master (a full service restoration contractor) to do the restoration and repair work. I spoke with Nasur, one of the partners of Restore Master,and within an hour he was at my home, accessed the water damage and shortly thereafter, all the blowers and dehumidifiers were delivered and installed. After the dry out period, the necessary repair work was identified and materials ordered.
Restore Master coordinated with my insurance company and worked  on the final settlement. The repair work was completed on time by very experienced craftsman who used quality material. They were professional, courteous and went above and beyond to satisfy us. Their attention to detail and pride in quality workmanship was very obvious. This is a very honest and dependable firm to deal with, and I would not hesitate to recommend them.

First time we've used Dave and his team to clean our carpets.  We couldn't have been more pleased with the professionalism and results when the job was done.  They arrived on time, were both informative and friendly, and the work was top notch!!

Great service the reps explained the process in away I could understand and have kept myself and insurance up to date daily. They have always been to my house on time  when they said they would be here. I would recommend Patterson to everyone.

I do property management for 500+ homes across Phoenix.  I got a call one Saturday morning from the father of one of our tenants telling me that someone had committed suicide in the home on Monday.  It had been 5 days with body fluids and matter rotting in the house.  I thought I'd seen it all in Property Management--and then I was thrown this curveball.  Hazmat cleanup isn't exactly something we have on our preferred vendors list.  And after 5 days, odors become a serious problem.

I did some searching on Google and called a few companies.  Sharan picked up on the first call.  I explained to her the situation and immediately felt comfortable working with her.  I work with a variety of trades and can tell when someone knows what they're doing.  Sharan knows what she's doing.  She had a crew at the property within a few hours.   Later that night, I received confirmation that the job was completed along with before and after photos.  As a property manager that has to explain all of this to a client 2000 miles away, I couldn't ask for more.  Prompt. Professional.  Kind.  Understanding.  Really though... if you're reading this trying to decide if Crime Clean is the right company to call, you can stop reading and start dialing.

They are great to deal with, very friendly and do top notch work!  Highly recommend Turkey Renovations!!

I thought of my water leak as a real nightmare, until I found Andy and his crew! They repaired, and restored my home back, if not better than before my damage. His crew arrived on time, job was completed on time, and the clean up was amazing. For a honest contractor , and quality work...this is your company!

Such a nightmare.  First off he was the most irresponsible, unreliable, hot head I have ever met.  He said he would be here on the job and was never here. Made appointments he didn't keep and if he did he would show up late. He never came to check on the job and because of that his crew left our roof open when merging our addition and didn't cover it knowing we were going to have horrible rain. This is XMas Eve and my sons entire ceiling collapsed.  He is trying to bully us to continue to use him.  He has made one bad decision after another.  You should pray you never have to work with someone like Jim Rana. Call me for all the other horrible things that happened.

After a long day our family was relaxing, getting ready for bed and my son was about to take a shower. He let us know that the water randomly shit off after he turned it on which definitely shouldn't be happening so my husband went to check another faucet and then put to the water heater in the garage. Real quick it was evident that a pipe or something burst and water was coming out of the wall near the water heater....seconds after that more water gushing through my pantry (other side of my water heater wall) . The water quickly made it past part of my kitchen near my dining area. We were able to shut everything off very quick, but not without obvious damage already. We had to use every towel we owned, but were able to get the water we could see cleaned up. I called and started a claim with my homeowners insurance. We were recommended Pristine Restoration as well as a few others, but we were so impressed with the service and quick response by Pristine that we knew we made the right call. Every one we came in contact with from start to finish was amazing. Sometimes even staying late to make sure they found all the water damaged areas. They cleaned up every mess they made and tried to make the noise of the vans as un annoying as possible. (Still sucked, but bearable.) The communication between Pristine, insurance and I was great and I never felt out of the loop or frustrated. Our home looks like nothing ever happened and I'm grateful for that.

I'm a recent first-time home buyer and really appreciated our project manager (Brandon) walking us through the process from the estimate at the beginning to final walk through at the end.  He communicated back and forth with our insurance and made the process as smooth as possible.  We also appreciated the contractor who did a lot of the work, Waldo.  He treated our home with respect and seemed to be dedicated to getting the job done well.  We highly recommend Summit and will go back to them with any future restoration needs.

We used Resolution Fire and Flood following a small kitchen fire.  After they completed work which included a complete cleaning and interior painting of our home, they had to redo the painting portion due to the poor quality of their work.  This kept us out of our home for an additional two weeks.  After two weeks, Resolution Fire and Flood considered the job complete.  We are left with poorly painted and unfinished cabinets, uneven ceiling lines, paint on our backsplash, tile flooring, shower, bathroom vanity, inside our fireplace, on wood floors, on custom light fixtures, on ceiling fans, on door frames and every other surface possible.  They didn't even clean all the items they charged the insurance for.  Resolution Fire and Flood over promises and under delivers.

I would not recommend this company to anyone. We just received a mechanic's lien notice from them that was dated 2 days after notification had been sent from our insurance company that the bill had been paid in full. Total schiesters! Stay away. I would give zero stars if that was an option

We have worked for go to services. We did a job 3 weeks ago and still haven't been paid for the work we did. They dont pay when job is completed there excuse is we  are a big company and it has to be processed. We have drove all the way from Queen Creek when we were told the check would be there and all 3 times it wasn't there. I paid my employees out of my pocket. So the job we did I paid for it. I hope this review is read before anyone decides to hire this company.

This company was referred by a roofing company. We had a major flood and roof leak that caused extensive damage. They came out with their fans to dry out, and later did a tear out of the damaged areas. They implied they were done- however, my entire house now smelled like mold! After complaining, they finally came back and did an air test, and there was indeed a mold issue. They came back and did another mitigation. New air tests done, and mold and smells were gone. I was happy until I realized what a mess they left our home in!  They removed all the blades from all our ceiling fans and bagged the lights. They left one of the units on and my husband came home to the smell of burning plastic! Thank goodness he had come back!
They came to get their equipment but had no plans of putting our home back together. They left all the fixtures in pieces, left everything bagged and taped, left a giant window without glass, and left a piece of plywood with a giant hole in its place, damaged our master bath shower panel with their tape, damaged several fans with the tape and bagging, broke our front gate, moved our fridge freezer and did not plug it back in and ruined everything inside, and then STOPPED RETURNING CALLS AND EMAILS!
I only heard from another representative from their company when they realized that they had not been paid yet from my insurance company, and had the nerve to ask for my help in receiving payment!
How about finishing your job and resolving damage issues first!

This company does not have a license. This company is not bonded. This company is not insured. This company is not a legal contractor. I hired him to do a job for my home he was so unreliable I wanted to scream. When they were on property to do work they were in their vehicle more than they were doing the job they were hired to do. I don't know if they were on drugs or what but I was extremely disappointed. Very unprofessional, never on time, always taking breaks, needed to go get extra supplies on the regular and so many other issues. How does anybody even hire somebody like this? I know why I did because I didn't do my research and I wanted a good price. Next time I'm definitely gonna be looking for reviews to see what other people say before I hire a company. On top of all these other things if you go to their Facebook page which I did, you can see that they actually have another company on there, per the business owner himself, that shows the same phone number for this other company. It's not even close to this type of company. It's actually a solar company. So what is he doing, jack of all trades work? Solar they specified company that you have to know a lot about to do I would imagine. Is this his specialty instead of home repair work? I'm so confused. Very dissatisfied. I want all others to know NEVER, EVER go to this person for any work and do your research before hiring a company. I got screwed. BIG TIME. Let's not let that happen to you. I have also attached three photos. One is for this company. One is for his solar company. One shows that he just started a job on the 19th and then another Solar company he started working for on the 21st!?? How is that even possible????

Excellent job.... Neat, reliable and excellent service... Derek from A to Z replaced my Hot-water heater.  The job was done in phenomenal time with attention to detail for the replacement.  Highly recommend their service. Thanks, Cliff G

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