Best Damage Restorations in Arizona

I had a water pipe break in the wall, a plumber came and tore open the wall to fix it. I was concerned about mold.  Another company told me they'd have to tear out the bathroom to check for mold.  I called Arizona's Restoration Experts for a second opinion.

Jesse & Chase came out right away to check.  They did a moisture check of the inside wall / base boards, and at my request, widened up the existing wall opening and checked for moisture / mold.  To my relief they found the panels around the drain to be dry and clear of mold, but just to be safe they sprayed a microbial agent on the walls to prevent any future mold.

Jesse and Chase refused to accept any payment for this inspection, although they saved me a huge headache of having to tear up the bathroom as suggested by the other company.

THANK YOU guys for your awesome customer care and integrity.  I will recommend you to all my friends and family!!

It's so nice to find an honest, reliable, and caring company with integrity who has the customer's back.

Very professional, reasonable prices, showed up on time.  Had suggestions to improve the project.  Would definitely use again.

Great company, backed by solid integrity.  Something you can't beat when you find yourself in a situation where trust and quality matter the most.  Can't recommend them high enough for all your restoration needs.

Last May, we had a flood in our home. I called in Doan Restoration. Wes from Doan then called in Integrity Contents (I believe they are partners) to pack up our house and determine what was salvageable and what was not. Both companies were able to come out the same day.

While we were impressed with the team who packed us up and then unpacked us months later, the dealings with this company were less than ideal.

We use USAA insurance so we do not have a specific agent that we work with. However, we did have a Claims Agent assigned to our case and this seemed to confuse Integrity Contents.

- I provided Pete with our claim information who gave it to the office to follow up.
-Our master bedroom was finished first by a third party contractor so we could get back into it
- I called Integrity for a partial furniture delivery. It was then discovered that USAA was never contacted and Integrity would not release any of my furniture, clothes or belongings without pay.
- I learned the woman handling it at the front desk was fired so I believe we fell through the cracks.
- A claim was finally submitted.
-The rest of the house was completed in July and we still did not have our things. It felt like Integrity Contents was holding all of our belongings hostage!
- I complained to Frank and was told that Shannon, the owner, would not release anything without being paid. It's a shame she couldn't take ownership and acknowledge that this was her company's error and compromise even a little for the inconvenience her company caused. She even refused to budge even when the check was in the mail from USAA.  
- We finally got our belongings back once they had their money.

Going through a disaster in your home is very emotional and you are vulnerable and you rely on the companies you hire to have your best interest at heart. Unfortunately, Integrity Contents only cared about the money.

The Pelican team was amazing.  We had storm damage and they came out immediately to assess both the roof and interior damage.   They worked with my insurance company to take care of everything.  The house looks great, and there is no visible evidence that anything ever happened.  Patrick and his team responded to every phone call and inquiry I had during the entire process, and they are even helping me out with another issue completely unrelated to the storm damage.  I would highly recommend this company and appreciate their professionalism and high quality of work.

Great company. They do a speedy, professional job. I would recommend them for disaster clean up.
Also, the receptionist, sorry i forgot her name, was instrumental in getting me in contact with  a plumber to provide me a temporary sink. She also, took care of my needs thru my insurance company.
Thank you so much!!  She went over and above in her duties.

After I had a leak from my bathtub overflow drain one Saturday evening, I had a plumber come Sunday and he recommended this company to me and he called Sarah immediately who I then spoke with about having someone come look at dry out. They had someone come who arrived about 45 minutes later. He did not bother to ask me about insurance but I did mention that I didn't believe it was active (I have no mortgage). He had a tool that supposedly detected moisture, but from my perspective he was carelessly waving it around until he determined that nearly my entire bathroom was soaked. Really, only the walls immediately surrounding the tub had gotten wet, and it was just the baseboards. He basically told me I'd need to cut out and replace everything two feet up from the ground around the whole bathroom, marked the opposing vanity across from the tub that was never touched, and outside in the living room. He even said they would have to repaint the ENTIRE living room (large with vaulted ceilings) after the work was finished. He put two huge dehumidifiers in (one was serving absolutely no purpose on the outside wall). He said they would need to leave them for 3 days (when he thought I might find insurance) or if not using insurance 5 days (why would it be any different?) He said other workers would be coming again the next day to give me a more accurate quote. The worker was at my home for a total of 1 hour and 5 mins, which I can prove with the ring cameras in my home. I decided to get a second opinion and was told the water damage was limited to the baseboards swelling and there was not much risk of mold. I had the workers the next day remove the dehumidifiers. My cameras say they were at my home for a total of 4 minutes. When I received a bill, they had tried to charge me for 2 hours of after hours setup and 2 hours of removal, in addition to the after hours service fee. I contacted the AR manager to dispute my charges, and although they did credit me for the removal, he informed me that they charge for drive time. I would think this should be something to be discussed prior to sending someone out. I would have certainly not chosen to have them come from 30 mins away had I known this. I ended up paying the bill and I suppose if you're using insurance it doesn't matter but I would advise anyone else to stay away from this company. Feels like a scammy place to me.

I can't say enough good things about Vlad and his crew. Vlad responded to my request the first day and quoted me a fair price. They were all very, very nice people who knew what they were doing and they worked so well together, my job was completed in one day and they helped me get my furniture back in place, too, so my house was back in order before I went to bed. They were friendly and professional and a pleasure to have working in the house all day. Vlad sent me an email the following day making sure I was happy with their work (I am).  Who does that anymore?   I guarantee you will be very happy with this company.

Quick, professional, stayed in constant contact and answered all questions. Would use again and again!

We used Sunshine Cleaning & Restoration to clean our carpets at our cabin in Pine AZ.  This company is so professional and on target with their approach to customer service.  From the moment the appointment was made, we received a text confirming the date and time and then more texts as reminders.  Day of the appointment George Mills arrived and he was a professional, gentleman who explained the cleaning process.  Job done, carpets look amazing and all we can say is every company should take a page out of Sunshine Cleaning & Restoration's book.   Awesome company, awesome job.  
Thank you.

They were able to help us immediately! Nathan the owner answered our call and was able to get a team out there quickly. We appreciate their customer service and finished product. Thank you Drip Restoration!

We found some water damage in a closet in our home and I called All Dry to come take a look. They were out to me as soon as they could and gave me great information and talked me through the process. They are very reliable and great with communication. I highly recommend them!

WOW, WOW!
I am super impressed. Manny was my technician, he was very helpful and knowledgeable. He was able to quickly diagnosis the situation. He had the shower fixed and running in minutes. I was so impressed that I am going to have them back to renovate the entire bathroom. When you find someone you can trust and count on to provide great customer service, quality workmanship and fair pricing you add that person to your speed dial. I am sharing with my fellow Yelpers!!! You need to give Twin Homes Plumbing a call. You won't me disappointed. You'll be impressed!

I am very satisfied with the work and keeping me informed of when they
were going to my dad's former condo to do repairs after a water leak.
The place looked better than it ever did when they were finished.

Roto Rooter sent help promptly - within one hour of my phone call. Emil responded to my call for help. He was on time, very kind, professional, and knowledgeable. The problem I had was taken care of quickly, with no additional expenses suggested. This is the second time I have used Roto Rooter in two different cities in Arizona. I would not hesitate to call them again. Thank you Emil and Roto Rooter.

What ever you do, do not hire Larry Hampton or ALM Services.  He did restoration work on our house with out the proper license.   He did not pull permits.  He agreed to do the total job for 19,000 and filed a pre lien that would have totaled 33,000.  His workers helped themselves to my refrigerator and drank my power aid.  They banged up our furniture and possessions.  They broke stuff and hid the broken stuff.  We have things missing and had to file a police report.   I have pictures of his team using our ladder.  I have a list of 45 things wrong when Larry Hampton was finished. Workmanship was TERRIBLE across the board. The only way we were able to get him back to try to settle or get  my stuff fixed was to file a complaint with the Registrar of Contractors. He lied to me and to the investigator.

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