Best Damage Restorations in Arizona

The owner of the company is great!  He has helped us a couple times in our house and we can sleep easy at night knowing the problem was resolved well.

Excellent service, prompt, polite and boy, do they know their stuff!

What can I say? Phoenix Metro Carpet Cleaning did an AMAZING job! Excellent prices, thoughtful technician and overall a great experience. I just had them do my sofa this time around but you bet I will be calling them when I need my carpets cleaned! Seriously cannot recommend this company highly enough! 6/5 stars!

I don't leave many reviews but Rick Thompson is a very gifted and talented individual who repaired the walls and baseboards in our home that sustained significant water damage.

Called and explained the extent of damage to him and then sent him email photos. Rick got back to me in very timely fashion letting me know that the size and extent of work was within his capability. He stopped by and assessed everything discussing what needed to be done, the approach and the cost. He took his time matching everything as perfectly as possible and never was in a rush. Following completion of the job and painting the walls, the texture and look matched so perfectly that no one could tell the walls in our home were ever exposed to water and cut down. Everything looked like the original build.

He has over 25 years experience in the industry which is evident in the quality of his work. Also, very personable. I enjoyed talking to him about current events as much as watching him do his work of art in our home.

He is also a rosieonthehouse.com certified partner with great reviews (rosieonthehouse.com/part…) and BBB accredited.
In addition to drywall repair he also repairs stress cracks, patio ceilings and entertainment centers.

Highly recommended. Nothing to lose to contact Rick and discuss your project with him. If it's within his capability, it will be great work.

I've used Executive Carpet two times. Both for upholstery and carpet cleaning. A sectional couch I had my doubts about, came out like new and the carpet did likewise. Price was very reasonable. Would certainly use them again.

Bought a new home and needed the dryer vent cleaned. The appointment was easy to set up, they arrived on time. Did what they promised. We're very polite and explained the process. Great company.

Highly recommend Kieth and Saviour's. I had a few companies give bids for a leak restoration and they seemed to be the best. Kieth is a nice guy, honest and did good work.

I own an insurance agency and refer all my clients to Servpro who need fire/water restoration.  They have helped several clients determine if it was worth it to file a claim  If a claim had to be filed they work with all insurance companies and when it's a small job paid by the client they were still happy to take the job. All of my clients big or small have told me they received great service.

Zeke from Cactus CleanPro is the best in the business. He takes care of his customers and always does an excellant job. He's the kind of business you can trust to clean your carpets correctly. I recommend him and Cactus CleanPro to all of my friends and family.

If you are in need of a mold removal company HD restoration is the company to go with!!!  We were in contact with 4 different companies to get quotes regarding a mold issue in our master bathroom below the sink.  The three other companies made the problem seem MUCH worse then it really was and quoted us thousands of dollars.  Not to mention they said we might need to rip out our custom cabinets and new quartz countertops to fix the problem.  Houston with HD restoration came over, gave us a free estimate and put our mind at ease by saying it wasn't that bad and he should be able to remove all the mold by only cutting a hold the size of a piece of paper in the back of the cabinets.  We paid $700 and they removed all the mold successfully without having to damage our cabinets or countertop.  Thank you Houston & HD restoration for not trying to take advantage of your customers!

The short version,
Yes, I would recommend them
Yes, I would use them again, if I needed them.
Yes, I would user the people they recommend.

If you've read my reviews, I don't give fives. I will in this case.
I had rain in my garage, because a hired service did not perform the work they were hired to do correctly. Causing the toilet above the garage to leak through into the garage, through all the insulation, leaked into the carpet on the second floor. Big disaster to keep the story short.

When I called to file a claim, my insurance company referred me to ServPro. I don't have disasters that require removing drywall, insulation, carpet, baseboards, linoleum and mitigating any further damage. One good thing, the water flowing from the toilet upstairs was still flowing, so there wasn't a big mold risk, because the water was fresh.

We were in the process of moving, and the home was vacant at the time, so when the handy man with 35 years of plumbing experience, replaced the bolts and valve in the toilet, he apparently didn't notice that the valve did not shut off and he forgot to actually tighten the tank to the bowl. ( I'd agonized about doing the job myself, and didn't want to run the risk of cracking the tank while removing the rusty bolts)

I drove into the garage, four days later, intending to mow the yard, only to discover my garage was raining. Once I figured that, rain in the garage wasn't a good thing. I decided the best thing to do would be to stop the source. I turned off the water to the house, then took a deep breath and called my insurance company, thankfully I'd just bought a commercial policy. That was about 7:30am on a Friday morning last February. By 9:30am, the very same day, two mitigation technicians arrived!  

They were extremely professional, they calmed me down, got right to work, tearing up my house. Paul, the project manager came later to get the paperwork started, explained the process, and recommended a plumber to correct the problem.

It's hard to say enough about the technicians, they were very efficient, by 3:30pm, all the wet material was removed, 20 blowers and a dehumidifier were set up. (I never saw them again, but wast to express my gratitude), certainly this is not a job you can do yourself, with a shop back and paint. USE A PROFESSIONAL. I am so glad I did.

A week later, the house was dry enough, for repairs. Insulation between the garage and upstairs bedroom, paint the entire garage, paint, linoleum and carpet, nearly everything on the second floor. According to the insurance adjuster! Wow, the bad work will eventually cost more than $15,000.00! Insurance, is wonderful.

This particular Servpro was able to do the repairs, also although it's a different division. So this second division, is just as wonderful, (there I go, using Wonderful, while referring to a contractor), how does that happen, I know people in other parts of the valley, who are contenting with contractors for more than six months. OUCH, that's disruption.

ServPro of NW Phoenix gave me the quote, did the work along with their subcontractors, in an expedient manner, sometimes working weekends, the work was not Rushed and was high quality, they did very very well, even though I had to pull in the completion date by two weeks. They did it. A lot of work! Paul, and all the office staff were great, I enjoyed working with Vicktoria, who I spent at least an hour face to face with and Amanda too.  I've sent my approval to the insurance company, and will wait for the payment from the insurance company.

I recommend this company. This wasn't a situation that I wanted to be in, but they made it much better and less stressful than it might have been.

One of the worst companies I have ever dealt with. It has been 8 years since my house fire and i still cant find half of my stuff. They never returned my wedding dress and I have had random people call me telling me they have my stuff. Some of the stuff they gave back to me wasn't even mine.They took inventory but for some odd reason SO MUCH is missing. Contacted them and BBB years ago but no one cared to follow up.

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