Best Damage Restorations in Arizona

My water heater blew Monday morning.  My insurance agent recommended Darrin at Purtec as she said he wouldn't charge me for more than I needed as so many other water restoration companies do.  Darrin was out within the hour and complemented me on getting the water turned off as soon as I did-he contained the area in plastic and ran fans-his men came out the next day to check and said it needed another day.  They came out this morning and tested and everything was completely dry.  They took away all the plastic and fans and cleaned up after themselves beautifully!  I couldn't be happier with Darrin and his crew!

Phoenix Flood is the best remediation company I have used.  They are very unique in several ways.  Unlike most remediation companies they are not trying to get a big insurance claim.  Ryan comes in and assesses the situation and has recommended not making an insurance claim when it doesn't cost too much to just solve the problem and make the repairs.  They also do a very good job of providing options and educating you on what makes since to do.  I truly wish I had come across his company sooner.

We seen the company ad on TV Az sonoran living.. We scheduled for carpet cleaning they did an amazing job. We are very impressed with the cleaning and the customer service. Mark who came out was very nice and pleasant. We will definitely use this company again.

We had water damage in our home, called SERVPRO & they responded quickly, moved furniture/appliances, removed the water, set up fans to dry.  They came back twice a day to check progress.  Employees were efficient, very respectful & went above & beyond.  We highly recommend this company!

DO NOT USE THIS COMPANY...THEY WILL SCAM YOU OUT OF YOUR MONEY!!!
I called this company which was a referral by the plumber. I may have to find a new plumber now too.
Anthony with Quick Restore came out. I explained to him what was needed and while trying to finish speaking, he repeatedly cut me off telling me I don't understand the process.
I told him I just need an estimate and time line sent to me which I would send to my insurance company.
Anthony kept telling me, I can't give you an estimate. That's not how it's done. We do the work, you pay us, then you submit it to the insurance company. BS!!!
I have been involved in construction for 30 years and would never start a job without an estimate and approval by the insurance.
I had to ask him then TELL him to LEAVE over and over. He thought he was going to scam me out of my money.
He wouldn't even listen to what needed to be done, which was what another company had already examined, tested, etc., he was only concerned about getting paid before the insurance was even involved.

beware of geo roofing!!! geo roofing is a horrible horrible company!!! in early february mike peterson (geo salesman) came to my house and gave me a quote for a new roof on my house. he said they were running 2-3 weeks out. i paid them a down payment of 5500 and they gave me an install date for february 26 2019.  letty (geo office manager) called me on the evening of february 25th (the day before they were supposed to start) and told me they wouldn't be able to start until march 6th now because they were so backed up. march 6th came around and nobody showed up and nobody called me to let me know what was going on. i tried to call mike peterson (geo salesman) and he didn't answer. i left him a message and he never called me back. hours later letty (geo office manager) calls me and says all her roof workers got in a car accident and now they wouldn't be able to start until march 11th. so that day came around and guess what...nobody showed up again and no call from geo letting me know what was going on. i tried to call letty but she would not take my call. they have a receptionist screening all the calls. the receptionist was very insistent on getting my name and why am i calling. they would not refund my 5500 down payment so i had to call my credit card company and dispute the charge!!! this company is soooo bad. i just don't want this to happen to anybody else. beware of geo roofing az!!!

When a leak in my kitchen was discovered on 5/15 I called my plumber and he arranged for EcoDry to be at my house on the 16th. The EcoDry team did an efficient and thorough job in preparing the affected area for the plumbers to complete the repair on Wed. I was very impressed by the efficiency and thoroughness of the crew. They were very customer oriented and easy to work with. Zack brought in dryers and a dehumidifier that ran for 4 days to make sure the moisture content reached a level that would allow reconstruction to begin. A different company that works with EdoDry and specializes in countertops and cabinets will be doing the reconstruction.

Worst customer service EVER!  Refusing to contact me after I was sent a bill for $2000 six months after work was complete, which was done poorly by the way with broken tiles and an entertainment center, both of which they tried to cover up to myself and the supervisor.  While the bill was given six months later, they refused to let me make payments without interest and only would contact me via email.  They told me there isn't anything worth discussing and they refused to call me.
We were recommended the company by our insurance and the insurance has thus been contacted and advised to no longer recommend the company in the future.
If you have a choice, GO WITH SOMEONE ELSE!

It started off with having a new sink put in and the person from Lowe's recommended DryStar. DryStar came immediately and explain how they would dry my kitchen under the sink out and then give me a whole new kitchen without having to pay a cent. He was one smooth talker. Called my insurance and explain what DryStar was going to do for me. My insurance lady said that she would prefer to work with her people. So from then on my kitchen was tore up couldn't use it they put in a plastic sink in there for me. And then I waited for it to dry. Then they came out tour of the kitchen put it all in the backyard. And would clean it up after it was all finished so I put the wood pieces into our garage so they wouldn't get ruined. So Time pass by and then they came out and we put the kitchen semi back together with that plastic sink then they were waiting for the countertop person to come out in the meantime they gave me a bill for the amount for the restoration now I have received money from my insurance company a good faith money and I knew I had $1000 deductible. So I paid them right away so it wasn't in my bank and I wouldn't spend it since I'm A fixed income. And thought I was a bit done paying for it I had asked if I was done paying for it they said yes then about a couple weeks later I get this phone call stating that they were the accountants and lawyers for DryStar and I owe them another $3700 to dry out the sink so now I'm in the hall for $3788.88 that was nothing I knew was coming.  This company really worked me over. My advice is go with your Insurance company.

A very reliable and honest company. They do quality work at a fair price. They work directly with your insurance company adjusters, and are quick to reply when you have questions!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.

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