Best Damage Restorations in Arizona

I don't know where to start this review. Everyone, from Darren providing a fair estimate to Jason, their Office Manager,who responds very quickly to any questions  to Justis & Cole doing the initial work, to Mike following up the next day. I just can't say enough. They are all wonderful.
Once the Plumber Guy, Carlin, finished repairing the pipe Darren came out within a couple of hours and gave us a very fair price. He even left some fans to start the drying process. The next morning Justic & Cole came out around 8:30 to do the clean up process. Eventhough we don't have any asbestos, they treated it like we did. This was very comforting to know that they took precautions. When Mike came out he said everything was dry (per his meter) except for a small part of the carpet. He left one fan to help dry this out. Avery came out the next day to pick up the fan.
Would I recommend the guys at PureTec Restoration, you betcha! If I have a problem in the future, I will call them in a heartbeat!

I have known Ryan for years. As an insurance advisor I have sent him clients for a long time. My clients are always happy when Phoenix Flood was able to keep the claim low and off the insurance companies records. Ryan helped my clients with water damage resulting from lots of issues including dripping sinks, leaking showers, broken pipes, and so many more issues.
Ryan saved my clients thousands and thousands of dollars in premium by not turning in claims. He helped keep me profitable on those small losses.

I have sent clients all through out the valley including Mesa, Scottsdale, Phoenix, and Tempe to Ryan. His team does a great job with any kind of water loss!

Recently work with them to do the flooring, I found Jeffrey and Steve very honest and professionals. There where nice and easy to work with them. I highly recommend them for further projects to family and fiends.

Excellent service and they responded quickly to minimize the water damage.  Highly recommend them.

I used the Tucson location for service.

I would give a 0 if I could.

It appears you are only valued if you are going through insurance.

They removed my cabinets (I paid them) and broke the faces when they were supposed to save them. They also were supposed to provide a quote to replace cabinets (it never came).

They said they'd finish the work after I resolve the plumbing issue. They didn't answer or return my calls for 2 weeks and my kitchen was in pieces the whole time!

Because they didn't save the cabinet faces and it was going to cost me more money, I reached out to insurance.

When I did get a response, the guy didn't want to send the photos of the damage. He told me there were too many and on multiple devices. I called the main number and he sent out a coworker the next day.

The guy came out and share some photo. I spoke to the main person and asked for the rest of the photos. He said that's all they had.

I guess he want getting me back for not wanting to work with him after leaving me hanging for 2 WEEKS.

I would never recommend this company.

I hired Geo Roofing to seal several penetration points after a new HVAC unit was installed on my foam flat roof.  The technicians showed up ill prepared and without sufficient material to do the job correctly. I expressed my concerns with a supervisor and they were ignored.  I told the Geo Roofing team that their work was not sufficient to prevent leaking on the roof.  Sure enough rain started approximately 8 hours after completion and my roof is leaking in multiple locations.  They actually made the situation worse by creating low points around all of the penetration points in the roof because they didn't use enough foam.  I now have water damage throughout the house and beautiful wood floors are now damaged. I would give them no stars.

we had a very large job that needed to be done quickly and not sure where to turn. A neighbor gave us eco-dry's info. they showed up fast and did an excellent job! I would recommend them to anyone who find themselves in the unfortunate situation with water damage.

We hired Stratton Restoration cause we had water damage done to our kitchen island. Stratton communication has been terrible. Also every date they say they will have something done by hasn't been made. The lack of communication is very frustrating.

This company is terrible. Martin is even more Terrible he lacks customer service. He lacks knowledge of the projects he has at hand and this is the companies PROJECT MANAGER. I called him cause I was told he would schedule someone for the final touches so I called and he says what final touches Umm the toilet that was taken off, the door that was removed, the base boards??? I also call once and he said after I said my name. Yeah

The floor guy took 30 hours (3 days) to do a one day tile job in a BATHROOM! He left our front door wide open several times even after we told him we have animals. If you want to work your full time job and make all the calls go with this company. Between showing up hours late for jobs, canceling appointments and rescheduling them a week later, and weeks with no response unless we call them, this place is horrible! The only good reviews are from plumbers that get a kick back from them for bringing them along to flooded homes. Once this place is out of our house we will never look back. They are horrible!!

Silver City Restoration has performed several repairs at my property and has always been professional in communication, service and performance.  As an out of state homeowner, they have always gone the extra mile by contacting me when they are at the home and sending videos and photos of the completed projects.  Additionally the office staff are courteous and handle paperwork and payment efficiently and everything goes smoothly from beginning to end.  Many thanks to Brenda, Mike, Jimmy and Saul!

Called the company to get a quote/estimated for the recent storm damage in our property. Ramon and Jeremy are two very nice and knowledgeable gentlemen who seem very committed. They even came back days after to pour water over the roof of the house to pin point where the leak was coming from in which they absolutely did. Now came estimate proposal to my insurance, they did not follow through. Ramon said that it will be there but it's three weeks later, no proposal. They don't even answer my calls and texts. I am now dealing with another company.

I hired this company's other entity CMS STONE RESTORATION to restore my Saltillo tiles patio. That apparently meant power washing the patio and sealing it.
I honestly was expecting more for what he was charging for such a small patio. I though he was gonna make it look like the before/after pictures on their website.. you know??
Craig showed up all enthusiastic on how this small job was going to be so easy and would be done in no time.
He was right! It took him not time at all!! I paid him by check (a pretty hefty amount for such a small job) and he left.
Only after my patio dried I realized that he had ruined it completely! He etched every tile by power washing it, sandblasting it and creating all kinds of swirls on the tiles that could not be washed off because the water pressure ate the tile away...
When I texted the photos he was totally great about how he will take care of everything and fix all the damage on my patio.
He showed up the next day and power washed again!!! as if that would change anything and said he would be back to seal with a different/better sealer.
At this point the check hadn't clear yet.
I knew that I had to do something more to fix this before sealer went on, so I spent the weekend hand sanding each tile. All 400sqft worth. One by one!
Monday I texted as to when he would come, and he replied towards the end of the week.
I should have canceled the check right there and then!
Thursday I got a text that he would show at 7:30am next morning. He never showed and I texted at 8 to let him know not to bother as landscapers next door were blowing stuff all over and I would have to clean the patio before he came... but this time the check had cleared and I never heard back from him. Not a single word. Not an ok, I ll come an other time, nothing! I still haven't heard from him.
I found out he was originally this carpet cleaning company now doing something else to branch out...
The fact that his company's name now is CMSstonerestorationscott… and not registered on Yelp (they are registered there under CMS cleaning) should have been my first clue as their site doesn't allow reviews.. and they pick which ones to show on their new website... I wonder why?
I would have been ok if he offered partial refund and told me I should find someone else, after he ruined my patio, but he chose to be petty and take the money and run!
He has lost my business for good and I am notifying everyone I can in Phoenix, including all the neighbors on next door app as well, so none of you fall victim of this company.

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php