Best Plumbing Services in United States

We've used these guys twice. Came on short notice both times. Very nice, quality work, affordable.

Highly recommend them.

Literally, Ian hasn't left our driveway yet and I'm already on here to sing their praises.  We have the absolute WORST luck with every single contractor we've tried using for any reason so we just expect they're going to be late (if they show up at all like another contractor earlier in the week) and it'll cost the high end of the estimate.  

Ian was on time which has never happened with anyone doing the actual work.  He was polite, wore protective booties to not drag in dirt or scratch the floors and fixed the problem for smack in the middle of the quote.  We even had him take a quick look at another issue we were going to potentially call someone about and he gave us tips on how to save money and what he would charge to replace it when the part arrived.  THAT is honesty and that is why we will continue to use him should the need ever arise.  What a relief to know customer service and honesty in this industry still exist!!

Everyone was excellent. Starting with scheduling to final service and repair. All very kind, courteous and professional. Would recommend 100%!

Y'all.

Sit back and relax and let me tell you about the absolutely amazing experience I had with the amazing people behind Ohio Water Heaters (OWH).

Once upon a time my tankless water heater stopped working and I searched the world of Columbus over for quotes on a new heater. I needed a company with flexibility with a  flare of tech savvy and virtual visit options. I filled out contact form after contact form and was told pictures weren't enough and someone would have to come onsite.

Until I connected with Mike of OWH.

Words can't describe how incredible my experience has been with OWH. I sent Mike a picture of my current set up and confidently talked through my options. I wanted to virtually show him the space and we were able to swiftly move to a video call. Mike understood my needs and made an excellent project recommendation. Setting up the appointment was a breeze and I LOVE that OWH has a dedicated client website and utilizes text reminders for the appointment and to notify you of when your tech(s) are on the way.

Austin and Chris were assigned to me job and are great! They answered my billions of questions with style and grace.

The checkout process was fantastic as well. I was impressed to see that they use an iPad checkout process. I immediately received an invoice that included details on my warranties. Bonus - I didn't have to register my product; Mike did it all for me!

Choosing OWH to help me with my water heating (and some light plumbing) needs was a slam dunk win decision!

Installed a new vanity today. Easy to schedule, quick, fair pricing, and he seems like a nice guy! Definitely recommend!

I have used Discount Drains on two separate occasions. Each time, the plumber was on time, respectful of our home and friendly. They do excellent work at reasonable prices and always clean up when they are finished. I was provided with an initial quote and assessment upon their arrival and consulted with any recommendations as they were doing their work. I would highly recommend Discount Drains to anyone and will continue to use them for all future projects.

Our basement was flooded after a big rain. Our sump pump had failed. They came to us the same morning that I called, the price was fair and reasonable and the technician was a knowledgable professional.

Very thankful for Jess and her team.  She went over the options of what type of piping would be suitable for my home and which would be best during the winter.  During the consultation/quote she noticed other issues with the home and showed pictures of the concerns she had.  She also pointed out that with my home being an older home it was not up to code on a couple of items.    She was very thorough in describing the work that had to be done and I was pleased with what was all included.   She showed pictures of all the work that was completed in the crawl space.  Knowing beforehand that getting plumbing work done on my home wasn't going to be cheap. I was totally happy with the price of the work that was done and the quality of work that came with it.   Thank you Plumbing One, thank you Jess, and thank the rest of the crew who installed it.

These are my go-to plumbers in Columbus. They do great work, but I have to start here:

Oh my goodness, the receptionist is so kind and caring. Clearly people are having a bad day most of the time when they are calling a plumber. She's empathetic and let's me believe my (relatively small) problem is a travesty. I also have no idea how she balances everything. I was scheduled for my broken dishwasher about 48 hours from my call but I let her know I worked form home and she said she's put me on a cancellation list. By noon the next day I had a plumber in my house.

The plumber was early (!)  he called and let me know he was 45 minutes out and then showed up in under 30. When I commented he mentioned he decided to skip lunch. If my kitchen wasn't a wreck I would have made him one.

He fixed the problem expertly and asked him to look at a kitchen sink bad install I had (last time I'm ever not using these plumbers for anything, but it was a contracted job). He was able to fix it too. It had been driving me nuts for over a year.

This isn't the first time over used them. Every time I've had someone different and every time they're great and have solved some tricky problems. Once a clogged drain necessitated an entire repointing under the kitchen sink (again, call G&M first but I let my boyfriend take a crack at it first). The problem had my man cursing and yelling up a storm the night before. This guy came in and NO LIE -- SANG -- while he worked.

Bottom line, they have been able to fix all sorts of problems around my house and they're reasonably priced. Even the times I've thought holy hell when I saw the bill it's been a reflection of the time, expertise, and complexity of the project.  

Oh and yeah, plumber wore a mask the while time and didn't comment or complain...unfortunately been rare with tradesmen.

These guys are great! Jeff came out to inspect my parent's plumbing concerns last week. Not only did he not charge them because there wasn't serious problem, he gave them advice on the issue at hand, as well as some advice for his other plumbing concerns. So I decided to give them a call this week regarding some issues I had with my basement drain. Jeff came to my house as well and proceeded to give me great advice on multiple plumbing issues.  I have a house that is about 100 years old so the plumbing can be interesting to say the least.  When Jeff had a question about what would work best, Tim said he would swing by and consult. I had them both here for probably 20 minutes more and we came up with a solution.  They also fixed another issue I had been dealing with regarding my sewage lines.  I'm waiting for a call back regarding the estimate but I have to say my experience with Benjamin Franklin Plumbing has been fantastic, for both myself and my parents. I HIGHLY recommend them to anyone, what a great experience this has been.

Called this company about installing underground drain lines from two of my downspouts. The woman that answered said Heston did not do this kind of work. I told her I knew they did because my neighbor across the street had them do the same thing to his property. I asked her to have them come and give me an estimate. She said there would be a charge of $99.00 just to give me an estimate. Their prices must be awfully high if they want $99. up front.

Great guys. Had my plumbing issue fixed in no time and at a great price. I'll definitely use them in the future.

John and his brother did a super job diagnosing and replacing an old toilet in our basement. Efficient in his work and very fair priced while being Covid proper, I am very happy with the job. We had a little glitch with the new toilet seal dripping and he came back to make it perfect. John is my new plumber on call.

We had to have them come out for a plumbing emergency on Thanksgiving weekend.  They were very prompt and did a great job fixing the problem, much to our and our guests' relief.

Reviewing for a friend - he was in a pickle and needed a plumber ASAP.  He called another well regarded company and they told him they were only available for emergency hours (which started at 430p!).  He called Mike and Mike showed up in 30 minutes.  He fixed the issue in less than an hour in a friendly, efficient manner.   Mike actually gave my friend 6 large garden grown tomatoes before he left!  Very impressed with Mike.

This company is the BEST. Why? HONEST PLUMBERS   They are pretty much in line with what they charge compared to other companies,  but if you really want to know what is wrong they will honestly tell you! I thought I needed to replace a bathroom faucet and had 2 other companies come out and give an estimate,  Apex came out,  took one look at the Moen faucet and said the first plumber broke the aerator by not using the correct tool, just call Moen and they'll send you a new aerator at no charge. He also looked at the drain stopper and said the previous plumber did not replace it cause you have a Moen faucet and a Delta drain  stopper.  He suggested I call the previous plumber and tell them you consider their job from 2019 incomplete and see what they say.
HONEST PLUMBERS.  THIS COMPANY HAS THEM. CALL APEX. You won't be sorry!

BELOW IS MY REVIEW FROM YESTERDAY.  IN ALL CAPS IS MY REVIEW NOW, AT 6AM TODAY - - I HAVE NO HOT WATER!!!!!!!!!!!!!!!!!  THINK I MAY HAVE OVERRATED THEM.  WE WILL SEE HOW THEY RESPOND

First, they were to come to my home on Friday between 4 or 5 and 7 so we made no plans.  At 6:30 we got a call that they wouldn't be coming.  Frankly, we didn't care why. The rep who was sent to my home then on Saturday, promised me that someone would be at my home between 9 and 10  - - but as he was leaving he moved it to 11.  He also, specifically, made a point of telling me that they call 30 minutes in advance of arrival and which plumber was coming to do the work because he personally wanted the job done right and this person was excellent.  That was Saturday.  On Tuesday, I took off work and by 11:30 was calling THEM to ask when the plumber was arriving.  After checking, I was told that it would be between 15 and 30 minutes depending on traffic and the reason for the delay was that they had to go back to the shop to pick something up.  I let them know that it was surprising that they'd be there in 15 - 30 minutes when no one had called me to tell me that AND that since I committed to this job on Saturday, it was surprising that they weren't ready to complete it, with all the necessary supplies on Tuesday.  I then asked who I could expect at my home and, as you may have guessed, it WASN'T the great plumber I was promised.  

At 12:30 the individual showed up and at the end of the day the gentleman that was here was fine.  He ended up putting the exhaust in a better place than where the Sales Rep had said it would go  - -this guy vented it through a crawl space while the rep had it going by a window (makes no sense, can't open the window then) AND he had to help me move a shelving unit and everything on it because, again, the Sales Rep told us something different.  The big plus is that the work looks good, the tank seems fine.  We have hot water but the job was over $4,000 and I think to tell the customer one thing and then have something completely different happen, is not the best way to run a business.  It doesn't lead to me feeling that they are trustworthy.  Again, I think the job worked out fine but this is the best rating I can give under the circumstances.

STAY AWAY!  Called Emergency Plumbing on 31 Dec 22 for an emergency repair to a burst pipe.  Charged an exorbitant amount of $504.00 to fix one burst pipe.  Three days later PuroClean comes in to do the remediation work and reports the pipe is still dripping.  I call emergency plumbing back now they are trying to charge me $389.00 for what I already paid $504.00 for.  $389.00 for a customer satisfaction visit and to repair their own shoddy work.  STAY AWAY!  Add to the fact that they have never sent me a bill for the follow up work, but have sent it to collection with a threat to destroy my credit.

UPDATE:  Emergency Plumbing offered to let me only pay $189 for them doing nothing, or to fix their prior shoddy workmanship. They admit that their employee spent 1 hour and 2 min for the follow up.  It does not take a trained plumber this long to find that there is no leak, so their employee must have been fixing the shoddy workmanship previously performed.  That is on them.

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