Best Plumbing Services in United States

Masters of their craft. I called them out for the main drain to the house completely stopped up after another plumber could not resolve. Neither I nor them knew there was a pumping lift station underground for my septic system. They had the knowledge and the electronic equipment required to figure it out, locate it, dig it up and replace the pump. Courteous hard working guys and the price was less than expected. They are my new plumbers for life.

I have used them twice, and each time the guys have arrived promptly, fixed the problem,  and provided courteous, expert service.  I have two other jobs that need to be done in my house, and I plan to call them again.

After the great Texas freeze of 2021 they were the first to respond and install our new external water heater.  We did not get the same water heater as before (Rheem) due to supply issues.  It's an AO Smith and we notice the difference but not in a positive way.  Still, we are happy we got service so fast and professionally.  Price was fair as well.

Kathlyn Smith and her crew always impress us. They showed up this time on a Sunday and repaired damaged sprinkler pipes.  They always do great work.

I called CRC Plumbing, earlier this week and spoke to Mr. Clete Rheinlaender and he worked around my schedule to do the work. Both Mr. Rheinlaender and his assistant arrived at the appointed time. They both were very professional, kind and courteous. They quickly went to work and replaced both water spigots in our laundry room which created a wet floor and wall and now black mold.
They did great work in replacing both hot/cold spigots double checked their work to ensure there was no water leaks replaced the washing machine after connecting water hoses.
They cleaned up after their selves and left. Thank you both for all your hard work and professionalism. We will highly recommend CRC Plumbing and will use their services again when needed.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

Brian was incredibly helpful and knowledgeable in a stressful situation. I appreciate the fact that he didn't just come to our house to make money but instead was determined to solve the problem.
Any other problems we have, we are calling him first.

John is an excellent plumber. I have had him come to my house to fix a couple of plumbing issues. He got to the bottom of the problems quickly and fixed them efficiently with the right parts and his many years of experience. What a difference a master plumber makes! Most importantly, he stands behind his work. I will call him for any future work that I need. I highly recommend him to anyone with residential plumbing needs.

Wow! These guys are great! Gave me a quote, over the phone, on installing a tankless hot water heater and even though it took much longer than estimated they stuck by their quote! I give Horizon Two Thumbs Up!!!

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it.  He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25!  I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.

Once he has your money, he will figure out a way to get close to $100/hour.  He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.

He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.

He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!

He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.

He is the poster boy for bait and switch!

I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.

He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.

He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot

Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???

We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.

He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.

He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!

He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.

If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

I had a previous OK experience with Rick's Plumbing but last Saturday they sent over a Plumber that totally ripped us off. I was hooking up a bidet attachment with universal fittings. I had a small leak and am not good with teflon tape. Anyway this guy insisted that my connectors were wrong and he also replaced the flushing system inside the toilet. By the time he left he handed me a $300 invoice and also said that because I still had customer provided pieces that he couldn't guarantee that the toilet wouldn't leak. I complained to the main office but they ignored me

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

facebook.com/robert.jord…

We had a unit that was working well but were informed that after the first of the year,  we would no longer be able to get the unit serviced due to Freon no longer being available for private units,  only commercial units.
Did some research,  found out that was true and decided to purchase a new unit - mid August.
BIG MISTAKE!  HUGE!!!
We were told that there was a No Frustration guarantee. We thought,  'no problem,  we've had service with this company for over 10 years. '

Within two weeks,  the unit started failing.  We had to call b/c the unit stopped cooling on a Friday night.  To their credit,  they came out that night.  

The first cold snap in October,  the unit would not heat.  They came out again.  It started heating but within 30 minutes of their leaving,  it shut down again.  Someone else had to come out the next evening.  Needless to say,  we're frustrated.  We had not had the unit 8 weeks yet and already,  three service calls.  We were told that the thermostat they installed wasn't that good for the heat pump.  They offered to replace it if they had to visit again. Oh,  and btw, before you find it,  we'll go ahead and schedule someone to remove the trash in your attic before you find it b/c we know you'll be mad again when you find it. Yes,  they left trash in our attic when they installed the new unit. That's the times someone had to come out three times in one week.

I brought up the no frustration guarantee.  I was informed that my frustrations did not rise to the proper level of no frustration b/c we had not been without the use if the unit for more than 24 hrs.
So,  I haven't had the unit 8 weeks and I've had to make 3 servings calls and your guys left trash in my attic,  but none if that meets the no frustration guarantee.  But we can offer two years of no payment if the monthly membership fee.  I asked for that in writing.

A few more mild weeks go by and we don't really have to use the unit for a few weeks.  Mid December,  the outside unit causes the breaker to flip thereby causing the fan in the inside unit to run all night - and it's blowing cold air.

So again,  we have a service call.  Oh,  and btw, we're we're charged two more monthly fees and I don't have that promise of no fees in writing.  Could you take care of that?  We'll contact accounting and send you your letter,  so sorry!

The thermostat is replaced as is the breaker in the breaker panel inside the house.

First week of January,  the unit is blowing cold air for over an hour. I have to go flip the new breaker,  that isn't popped,  to reset the unit and get some warm air so the fan will stop.
I still don't have my letter promising a two year period with no monthly membership fee.

I would rate this company a zero but one in the lowest they allow a person to go.

Company also does business as Comfort Experts and AC Genius.

We had a hot water tank. Go bad on us. Next level plumbing came out. Assess the problem. We're out within a couple of days. Finish the job quickly efficiently. I appreciate their help.

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