Best Plumbing Services in United States

What a lifesaver! Started googling plumbers that work on Sunday and this was the only company that truly seemed interested in helping me! I had a backed up main sewer line that was backing up water in both bathtubs, showers and both toilets so I was desperate to get someone out asap. Jimmy the owner answered the phone right away and told me he was out of town but would call his brother to see if he could come out and help me. He called me right back and said his brother would be here within 45 minutes! William arrived even earlier than promised and fixed the problem within 30 minutes. This family owned company won me over and I will recommend them highly to all my friends!!

I have used them twice, and each time the guys have arrived promptly, fixed the problem,  and provided courteous, expert service.  I have two other jobs that need to be done in my house, and I plan to call them again.

After the great Texas freeze of 2021 they were the first to respond and install our new external water heater.  We did not get the same water heater as before (Rheem) due to supply issues.  It's an AO Smith and we notice the difference but not in a positive way.  Still, we are happy we got service so fast and professionally.  Price was fair as well.

I have called Kathlyn for help with plumbing emergencies on two occasions in the last 3 years.  On both occasions she picked up her phone right away and spent several minutes of her time coaching me on how to fix the issues myself!  She encouraged me to try fixing things I didn't think I was cable if fixing, patiently walked me through the process, and didn't charge a penny.  I've never had such an overwhelming positive experience with a trade professional.  She knows her stuff inside and out, is honest, kind, and efficient.  I will always turn to her for any plumbing services my family and I ever need.  Our community is lucky to have her!

Clete and his team have done several projects for me from replacing water heaters to clearing clogged pipes to replacing outdoor faucets. He is very professional and his work is top notch. Don't settle for anyone less. When you have any plumbing needs give Clete a call.

Folks, let's us tell you about how great, family friendly, and helpful Genzel Plumbing was. The first time in May 2018 Genzel arrived as a third quote to fix a problem and solved it for us without a charge or the BS those other companies gave us. The second time we used them and only them was due to what we thought was just a backed up system. Genzel came out on time and professionally offering advice finding out that what we thought was small was actually a major problem for my family. Within a 24 hour turn around not only did he diagnose 3 collapsed pipes and root issues but had his crew out to fix it so we could use our plumbing. All along the way he updated us with pictures and explanations of the problem and even worked with us on the price. I have rarely ever received such great customer service from anyone and needless to say he was way beyond reasonable. If ever there is a problem at our house or other families we will recommend or use Genzel. Only 5 stars because I couldn't give more.

Had a plumbing issue over the 4th,  Tanner was great, before coming out he gave me a few steps to try to fix myself.  The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount.   Looking for a great plumber. Call Above and Beyond.

I was having issues with my water heater. I called them and they came out the same day to take a look. They were out the next morning, and had the heater replaced in just a few hours. Everyone was very courteous and professional. Highly recommended!

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

John is an excellent plumber. I have had him come to my house to fix a couple of plumbing issues. He got to the bottom of the problems quickly and fixed them efficiently with the right parts and his many years of experience. What a difference a master plumber makes! Most importantly, he stands behind his work. I will call him for any future work that I need. I highly recommend him to anyone with residential plumbing needs.

Jose at Horizon Plumbing exemplifies top-tier customer service with expert-level plumbing experience.

I called Horizon since I was having some unusual (read: intermittent) issues with our tankless water heater. No error codes or faults, just occasionally the unit wouldn't power on and there was no hot water. The worst kind of problem, since it's so hard to figure out what is going on.

I had already spent a vast amount of time troubleshooting it myself by turning on and off a variety of supply valves, trying different fixtures, running diagnostics on the water heater, and even calling the vendor for tech support. I was lukewarm (just like my water) on trying to get an answer from a professional because I was concerned they might not be able to figure it out, but Horizon's free estimate policy was reassuring enough to give it a try.

When Jose showed up, I walked him through the ins and outs of the problem I was having. And... my stars must have aligned because the issue happened for him too, so I was grateful for him to see it first-hand. After a lot of discussion and back and forth about the problem and potential solutions, he was puzzled too.

Jose's diagnosis was to try and make some changes to my system in order to better understand what was going on --  he was very upfront and said he wasn't sure it would fix the problem, but at least installing some isolation valves could give us more information about where the problem might be. He also said it *might* fix the problem. He also made some other suggestions to make the installation a bit better.

I ended up asking him to move forward with the work, and Jose was right, it DID fix the problem. It's been 4 weeks and it hasn't resurfaced, and, it ultimately had nothing to do with the water heater. I couldn't be happier. He even called me a week or so later personally to follow up.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it.  He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25!  I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.

Once he has your money, he will figure out a way to get close to $100/hour.  He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.

He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.

He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!

He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.

He is the poster boy for bait and switch!

I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.

He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.

He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot

Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???

We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.

He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.

He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!

He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.

If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate  (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

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I was deceived by Hobson for the last time a few months ago, when I discovered they had actually removed refrigerant from my system on purpose in order to make me believe I had a leak!!!  I had been using them for several years, paying them monthly for a platinum membership.  Over the course of my membership, they put sub-optimal parts made in China into my system which consistently failed.  Eventually they told me they weren't going to warranty their own work, claiming my system was at the brink of failure.  However, the system itself wasn't the failure, it was Hobson.  Second and third opinions revealed the truth about Hobson, and the fact that my unit has many years of life left.  I didn't bother to file a complaint with the BBB because they have plenty of those already.  I guess it was my mistake for not checking that out beforehand.  Stay clear of Hobson.

Our bathroom sinks are back to back and backing up into each other. We paid for American Home Shield warranty.  i have several issues with both companies.  1.  I paid the $100 service call for plumbing on December 12, 2022. 2. On January 9, 2023, Next Level Plumbing marks our service request as completed. We had never even heard from them at that point. 3.  After hours on the phone, we got Next Level to send out a plumber on Saturday, January 14, 2023 between 8 and noon.  Note this is more than a month after we paid. 4.  The plumber did not make that time frame. 5. The plumber could not get the snake down the drain.  6. The drain pipe became disconnected on the back sink. So now we have no bathroom sinks availability.  7. The black gunk is all over the sink, the stool, the shower floor and the bathroom floor.  8. The plumber left before telling my husband that both sinks were not working.  9.  I went back to American Home Shield and the service request was marked as completed.  
It has been more that 24 hours without any bathroom sinks ... yes we have been using the showers and kitchen sink to wash our hand and faces.  We just had a texted that Next Level will be getting back with us.  I will update this tomorrow.

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