Best Plumbing Services in United States

What a lifesaver! Started googling plumbers that work on Sunday and this was the only company that truly seemed interested in helping me! I had a backed up main sewer line that was backing up water in both bathtubs, showers and both toilets so I was desperate to get someone out asap. Jimmy the owner answered the phone right away and told me he was out of town but would call his brother to see if he could come out and help me. He called me right back and said his brother would be here within 45 minutes! William arrived even earlier than promised and fixed the problem within 30 minutes. This family owned company won me over and I will recommend them highly to all my friends!!

Today I had Plumbco out to repair a broken sewer line at my 65 year old house. They cut through the driveway slab, dug it out, replaced the broken iron sewer line with PVC, filled it in and poured new concrete - all in one day. Actually, all in about 6 hours. They ran the camera all the way to the far reach of the sewer line to insure there were no other problems. They always do good work, at the quoted price, clean up after themselves, and they show up on time. Their office staff is very good about communicating. I've been using Plumbco now for at least 4 years and I highly recommend them. My next project is to get a new water heater, they are giving me quotes on a 50 gallon tank model and a tankless model.

I am a business owner in Grapevine, and I have used Jolly plumbing several times in the past and Chester and his team are excellent. Recently I had a situation with one of my customers where we accidentally hit a gas line in an old house where a pipe was where it shouldn't have been. Not only that, but once we uncovered the hidden problem, none of it was up to code.
It was after hours and no one was answering the phone. Jolly plumbing did. They came out and cheerfully waded into the situation, got everything fixed when others wouldn't.
The price was fair, the service was thorough, professional and on time.
There just aren't many companies out there who are as consistent as these guys, and the other thing I like is that when you call them, it's usually not some answering service or dispatch, you will get a team member and many times it's Chester Jolly answering. This is a guy who cares about his customers and his business. Appreciate the save man.
- Wesley / Partner - PROCO Roofing

One of my bathrooms the water would come out scolding the technician came out charged me $65 and told me that I needed to get a new hot water heater and that the reason it was like that is because it was the closest bathroom to the hot water heater so then I asking so this would go away if I bought a new one and he stated yes later I found out that he should've told me to turn down the temperature on the hot water heater
I'm 60 and retired have used those people for a long time

Clete was very responsive and immediately came to help diagnose a plumbing problem I had. The work appears to be holding up.  He was courteous as well.

I knocked off 2 stars due to miscommunication. I asked how much the work would cost. He quoted a service call and the price of the materials. I asked if he could also do a cracked hose bib. He agreed but needed to confirm the price of materials.

I get home and find the invoice he left my wife includes 2 service calls. Upon asking him why he said he quoted my wife the first one when he arrived (before I got home on the first day) and quoted me (15 minutes after he spoke to my wife) the second service call. My wife said a service call was never discussed.

You judge. If we should have known we were getting two service call charges, add in the other two stars as everything else was fine.

Robby Genzel replaced a tub/shower faucet set for us.    Very personable young (to me, anyway)  man with the necessary tools (mind and matter) to do job properly, quickly and left NO mess after.   Price was reasonable,  not cheap, for the job.   I would hire his skills in an instant if/ when I need a plumber again.

Had a plumbing issue over the 4th,  Tanner was great, before coming out he gave me a few steps to try to fix myself.  The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount.   Looking for a great plumber. Call Above and Beyond.

We have had an outdoor leaky faucet for quite some time and it was getting worse so we called a local plumber,  Garcia Plumbing.  Georgia was very friendly on the phone and after I told her what was wrong she knew exactly what needed to be fixed and gave me a price quote.  Eddie came out the next day and did a great job fixing the problem and the cost was less that estimated.  We will definitely use Garcia Plumbing in the future and tell others about them also.

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

This company replied quickly but the person I spoke with was not pleasant on the phone and wanted me to send him all of the relevant info via text message for his convenience rather than writing it down for mine. This struck me as lazy and not very customer service oriented. The quote to replace washers in bathroom sinks was very high at $150 per sink. He quoted me an hour to be there and I told him I need to know that that was accurate since the renter at my sisters rental property which I manage could adjust her schedule. He then changed it to an hour and a half and asked me how far it was from his area (Denton) to the home (Little Elm) - again this struck me as lazy (Google it) and indicated that they do not even know their own service area very well.

About 30 minutes after sending him the info he requested my credit card info via text. I told him I wasn't sending that info via text and asked him to call me. The next message was that he could no longer do it because it is not my home - something I told him over the phone.

Final analysis: if you manage a rental property or are a remote owner of a rental property this is not the plumbing company for you. Also, if customer service is important to you you may want to consider another. When I hung up I debated whether or not I even wanted to send this person to the home of someone I respect.

I have fumed over a 3 50 Gallon tank setup in my house for over a decade with its rat's nest plumbing. It looked  and performed terribly.  I did research on Rinnai and decided on a three tankless setup similar to a small commercial setup to handle our 8000 sqft and 5 bathrooms.  I had Troy Out to look over the  job and he agreed with my needs.  His guys came out and over the course of two days completely rebuilt me a new system.   I am very proud our setup, even calling my original builder over to see it.  Their work is plumbing art.  They were also about $2000 under what I had budgeted.  Will definitely use them again.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it.  He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25!  I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.

Once he has your money, he will figure out a way to get close to $100/hour.  He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.

He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.

He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!

He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.

He is the poster boy for bait and switch!

I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.

He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.

He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot

Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???

We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.

He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.

He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!

He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.

If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate  (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

This company has No quality of plumbing work, they will over charge you for their so called work and it is Not professional one bit. Skip this plumbing service and don't bother calling them.

facebook.com/robert.jord…

We have been trying to reach Mr. Hobson for several months and Jennifer in his office has conveniently iindicated he was not available and would call back.  A family member had their air conditioner go out in the heat of the summer (which was only 6 years old and still under warranty by Hobson) and they came out and put in a new compressor in the amount of over $8,000.  It absolutely should have been covered and the customer should be reimbursed.  I was very surprised that with this being a family owned business they would allow this to happen to another family and not even have the common courtesy to return a call.  I'm sure they wouldn't appreciate it happening to one of their family members.  There have been no less than 8 calls make to his office as well as a RRR letter sent to his office - so we know he is aware of the situation.  They need to make this right.  Unfortunately, I think that because it was a woman the technician was speaking with - that technician took total advantage of her lack of knowledge regarding an air conditioner, which how many people are well versed on air conditioners.  That money was put aside for her daughter who was starting college and they stole that from her in my opinion.  I truly hope someone in their company is monitoring these comments and asks for Mr. Hobson to return the call.

Josh did a great job and was very efficient and informative. We appreciated his work ethic. Thank you all!

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