Best Plumbing Services in United States

Even though they don't serve my area, they listened to my problem and called back with a referral for a local plumber that they trust. That is pretty great service - it would have been easy to just say, sorry. We can't help you.

Have been using this company for 13 years and with Chris T at Plumbco in particular.  He is the reason we keep Plumbco on speed dial.  We have never been disappointed in his work, professionalism, friendly, honest spirit and excellent work ethic.  He has always solved any of the numerous problems we have had through the years not only at our home but also our rental homes, high-rise condo and office.  Chris T can do it all and do it well!
Who in their right mind looks forward to seeing their plumber--we do!!

I live in the Northern Kentucky Area. Jolly Plumbing has been good to me in the past with water line issues. My son called me today and said he needed a plumber to replace their hot water heater that was leaking.
Right away I told him to call Jolly Plumbing.
They showed up in a few hours, but quoted him a price of $3700 only if he subscribed to their monthly inspection service?
The water heater costs $700.
Guess they think they get $3000 an hour now for labor?
So Disappointing. They used to be the service you could trust.
I work at a major factory in the area that have used them in the past.
That won't be happening anymore.
In these tough times, they want to take advantage.
So sad such a good company has turned to this type of business practice of gouging the consumer.
I will not recommend them to anyone after this.
Good Bye Jolly Plumbing.

I got an appointment scheduled quickly and the guys were on time and nice but they were very slow and it was very expensive. Took 2 and a half hours to replace only two valves and weren't even able to fix one of the issues. They nickel and dime you on equipment charges, travel, etc.

VERY HAPPY!!  Had a leak of course at night. Couldn't find anyone to come at night but Clete was able to get out the next day and fixed us all up. Very nice and friendly. Only did what he had to do and nothing more...and I mean that in a good way. Thank you soooo much!!!  Oh and wooo pig!!

What a fantastic company.  Every single person I interacted with was very professional and courteous.  I had a toilet that needed to be reset with new wax ring.  Genzel was one of the only companies that didn't charge me a fee to come give me a quote.  It turns out their price was really fair too.  It was much lower than some others had given over the phone.  Brody Genzel (the owner's son) and a helper (forgot name) were very courteous, efficient, and professional.  They made quick work of the toilet repair, cleaned the area, and re-sealed around the toilet.  I was impressed.

Tanner went above and beyond for us. We ran out of hot water and so I called him at 8pm for help. He came over within 30 minutes and fixed the problem quickly. He was very polite and kind and have us a very reasonable price for his work. Highly recommend!!!!

We had a couple of leaking spouts, one bathtub and a basin.  We called Garcia Plumbing on late Thursday afternoon and spoke with Georgia.  The repair was started and completed on Friday.
  Our plumber, Domingo was professional, polite and friendly.  Domingo used appropriate social distancing and wore a mask during the repairs, as well as wiping his feet each time he entered our home.  He explained the parts needed and the difference in prices.  He had the parts with him, and did a good and fast job at fixing our problems.  The price was affordable and reasonable.
  We will call Garcia Plumbing again the next time we need repairs or other plumbing work done.

We had what I thought was a slab leak in January. Turns out it was a leak from our kitchen faucet that had sunk under our floor. Morgan leak came out the next morning and fixed it same day. Excellent customer service and great work done. Thanks!

Casto is great! We've had them work on several projects for us and will always call them for any future issues/needs.

Had a hot water heater installed, a water filter installed, and a couple of toilets repaired so that they would flush correctly. Service was prompt and John even cleaned up after he was finished. He also takes pictures along the way. Emailed an invoice and price quote. He also updated me prior to starting work. I've had other plumbing companies tell me it'd be $700 for the water filter alone. John threw the water filter instal for free. He is a master plumber originally from Connecticut, interesting life story.

You get what you paid for. Horizon's estimate was about $400 cheaper than competitors, but their service is less than professional. I had two water heaters replaced. They didn't know how to turn off the water to my house because the connection was different. I spent two hours asking neighbors how they turned off their water and had to come up with a solution for the plumbers. Then when they left, they left a huge mess of left over shipping parts in my garage. Immediately after the new water heater was installed, I turned on the hot water a sticky substance came out at first. When I asked what it was, they claimed it couldn't be the water heaters because they don't use glue. I was concerned a gasket or something was introduced to the line, and the response was well it's gone now. They did send a plumber out who claimed that it wasn't them since this has never happened. They could have told me that over the phone.

The good news is that the water heaters passed city inspection. We'll see how long they last.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

UDATE INCLUDED Below! DO NOT HIRE THIS GUY! DO NOT PAY HIM IN ADVANCE!! I have to take him to court to get my money back for services he failed to provide.
!!UPDATE! HIS RESPONSE IS AGAIN MORE LIES. I have all the texts and phone call records To prove it.  He has 1 5 star review. I did not say anything to him as he left. He makes up anything he wants and pretends it's truth. RUN from this unscrupulous person. Yeah I dropped a couple f bombs in some of my responses because he frustrates you beyond reason with lies. He owes me $160 before court costs. I offered a $100 settlement and he refused. He wants to give me just $25!  I would give negative stars, if I could.
I have never had to write a review like this. You can see my posts and usually, if someone misleads a little, I let it go.

Once he has your money, he will figure out a way to get close to $100/hour.  He will fabricate fees that he never mentions when you enter a contract with him and chargEd you for parts he recycles from other jobs and claim he bought them for you.

He has yet to provide me any reciept for a light switch that was not In a package. He also asked if he could have my brand new ceiling fans, he took down.

He was so great when I called him because I had someone else not show up and I had painters coming the next day. He said his work is phenomenal and he normally charged $85/hour BUT if I pay him $500 for 8 hours IN ADVANCE, I get deal. IT IS NO DEAL!
He came 1st day and was absolutely great for 1.5hours and I gave him his check, for services in advance.
I was flustered and rushed to get him out and get more things done before I needed to get more done before painters came the next morning. HE LOVES to kill time with chattiThat's not good when you're paying by the hour!

He also wants you to give him buildings codes and access to your place without you there. This is so he can then pad his bill.. He complained about not being able to be there by himself on two counts.

He is the poster boy for bait and switch!

I wrote an incorrect hour time on my check. I called and texted him the next morning and he confirmed I have 8 hours for $500. I also have that in writing.

He also confirmed he would come at scheduled time we agreed upon for Friday, OCt. 7th at 4:30pm and I didn't contact him Again until he contacted me that Friday. He called before our scheduled time and asked if I'm back in town? I said, umm I told you I had an appointment here in Dallas that would take me to about 4pm so 4:30pm is still the time. He launched into a whole thing about the fact he is at another job and he will be late and wanted to push out the time scheduled a week in advance. I said no, not acceptable To move to another day. I have other contractors coming that need your things done and I need them done personally as well. He finally shows up 2.5 hours late. He was clearly irritated about this.

He also left for 20 minutes, to get something from his truck as I was on the phone with my fiancé the whole time and was opening the door to find him and he comes up the stairs with yet another fabricated story about being locked out. He had his phone and could text or call for the code to glass doors he so easily forgot

Had he showed up at our agreed scheduled time, he could have completed everything and our contract could have been satisfied that night. He brings out this unpackaged almond dimmer light switch and I say, what is this? He says, it matches your other outlets... umm NO it does not?! All bathroom covers outlets are white???

We exchanged words, I left him to just get the job done and had to have his mismatched switch installed to make sure the light works.

He was done at 11:03 pm and started 7:05pm,confirmed in text,)& completed 4 hours of work. I texted next day and thanked him for installing my light. He completed 5.5 hours of total work At this point.

He texts me I only have 1.5 out of 2.5 hours left!?!? I say, 7-11 is 4 hours. He responds correct but, I went shopping and you owe me $65 for supplies and 1 hour to shop.
I said no way. You already stated you do not charge for ANY trips to Home Depot.As a handyman he is there frequently and can pick up things for multiple clients on his trips. It's not my problem you procrastinated, nor do I owe a penny for a almond fixture. He is welcome to get it! He proceeded to argue with me, make up false excuses, and then tell me to just take a $25 refund for 2.5 hours of work. Of course I said NO!

He continues to change his story-change times-alter things said and I have two witnesses that directly contradict what he says. His texts, I also have photographed, and printed his texts that contradict each other. He is a liar and a scammer. DO NOT TRUST HIM OR GIVE HIM A PENNY IN ADVANCE.

If you want him for a quick job you pay AFTER he is done, 1st time great.pay in advance, he is HORRIBLE and ARGUMENTATIVE And will 100% lie

Beware of this outfit.  They charged $500 to unclog a pipe.  They left a mess, didn't unclog the pipe and banked the $.  I asked them to come back and finish the work I paid them for.  They said I would have to pay them again.  They have seriously flawed ethical business practices.

Get a quote first even if you have used Rick's for ages and ages.

I have used Rick's for the last 4, almost 5 years in spite of the fact they are typically priced a little higher than other plumbers in town. They have always done a solid job for me and are always available but their prices have gone way up to the point of being ridiculous.

My usual, yearly sewer line clean out rate  (never more than $180) doubled this time. They claimed it was because they raised their rates but also cleaned the line to my garage apartment and that was a second line.

They had always cleaned that line before because it's all on the same line and the rate was still under $180.

They did come down on the price after I called the office but it was still way over priced. Main Sewer line clean out is quoted at $250, the branch clean out to my garage apartment is quoted at $175.

The original quote given was
$593 for 90 min of work, sewer line and branch line clean-out and toilet pull & reset.

I will no longer be using Rick's Plumbing Services nor can I recommend them.

Will never use them again.  They charge top dollar then don't stand behind their work or honor their warranties.

Don't get caught in the $49 air-conditioning tuneup special, either. It is probable that you'll spend a lot more than $49 for the visit from the technician I had.

They sent two children with no equipment and no, experience, spent 5 mins and said, they didn't carry the tools I need on their truck they would have to come back, but it would another day because they had other appointments and the shop was too far away to get the tools and come back that day. I had raw sewage floating in my basement. This was the biggest fail I've ever witnessed.

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