Best Plumbing Services in United States

I had them out this morning. I have to say you won't a nicer, more ethical plumber. I will never use another plumber again. I've had some me bad experiences in the past so it was such a relief to finally find someone that doesn't try to overcharge. I VERY HIGHLY recommend!

These guys provided excellent, timely service with NO SERVICE CALL FEE. They offered a reasonable rate on the repair of a busted pipe and did not try to upsell us on a more extensive replacement.

Sent over a plumber to install a water heater. He talked my 80 year old mom into an expensive piece of gear that was improperly installed and didn't work, then we found out he had been moonlighting after the initial visit. Chester tried to charge us to fix the problem, THEN had the audacity to tell me my mom knew the installer was moonlighting. Yeah, called my mom a liar. Classy.

On Tuesday (10/30) morning, I noticed a significant leak from a broken water pipe.

I looked through Yelp for a plumber and found HEB plumbing. I gave her a call, (among a few other companies). Kathlyn was empathetic, but  unfortunately said her schedule was booked all day. She understood my urgency on needing my water back on and even gave me the number to a few other plumbers in the hopes someone could fix the issue same day(I appreciated her honesty!!)

My bad luck continues as none of the companies I called were available until Thursday! I gave Kathlyn a call back, and asked if she was available Wednesday, and luckily she was! She also said she would give me a call if she had any cancellations.

I roughed it without water on Tuesday (daily showers are overrated anyway).

Wednesday morning, Kathlyn calls and confirms our appt. The two gentlemen who came out were extremely professional and finished the work quickly and efficiently. They fixed the work in about an hour (Side note: several companies predicted the job would take 4-6 hrs, but I understand these things can be hard to estimate).

When it came time to pay, I opted to pay by check (They said they could accept a credit card, but would have to phone it in, so I payed by check to avoid the hassle). They even guaranteed their work for 3 months!

Bottom line is HEB Plumbing is honest, fair and respectful of your time. I whole heartedly would recommend.

Very happy. Spoke with Clete on the phone and set-up an appointment the next afternoon. He was running late, but that was fine because he cared enough to communicate - which seems to be rare these days. Looked at the problem, a broken shower handle rod in a Moen cartridge. I had bought a replacement at a big box store, but it wasn't good for the repair. Clete said he had a handle that would work offsite, and had no problem coming back to install it the next day. He did just that. The cartridge was a bear to get out, but he got it out and fixed everything, with the proper handle he provided.

Professional, communicative, fair pricing, and excellent service - qualities that are unfortunately forgotten these days. My plumbing headaches, as far as any services, are done. I know if I have a problem, I can pick up the phone and call Clete and it will be taken care of the right way.

What a fantastic company.  Every single person I interacted with was very professional and courteous.  I had a toilet that needed to be reset with new wax ring.  Genzel was one of the only companies that didn't charge me a fee to come give me a quote.  It turns out their price was really fair too.  It was much lower than some others had given over the phone.  Brody Genzel (the owner's son) and a helper (forgot name) were very courteous, efficient, and professional.  They made quick work of the toilet repair, cleaned the area, and re-sealed around the toilet.  I was impressed.

Had a plumbing issue over the 4th,  Tanner was great, before coming out he gave me a few steps to try to fix myself.  The self fix didn't work, Tanner arrived quick, fixed my issue and even gave me a discount.   Looking for a great plumber. Call Above and Beyond.

We have had an outdoor leaky faucet for quite some time and it was getting worse so we called a local plumber,  Garcia Plumbing.  Georgia was very friendly on the phone and after I told her what was wrong she knew exactly what needed to be fixed and gave me a price quote.  Eddie came out the next day and did a great job fixing the problem and the cost was less that estimated.  We will definitely use Garcia Plumbing in the future and tell others about them also.

Cliff runs. Top notch organization I had another plumber thru our home warranty come in and the wanted to charge $4,000-$5,000 due to a slab leak but we called Cliff and he says it wasn't a slab leak and fixed it for $350.  Honest and trust worthy.

I was very impressed with Brian's work. After another company, Saving Grace Plumbing, failed me, I called Brian. He came the same day, found the exact leak spot, got access to it without making a lot of damage and did the replacements. His cost are very affordable, too. I highly recommend his company.

This company replied quickly but the person I spoke with was not pleasant on the phone and wanted me to send him all of the relevant info via text message for his convenience rather than writing it down for mine. This struck me as lazy and not very customer service oriented. The quote to replace washers in bathroom sinks was very high at $150 per sink. He quoted me an hour to be there and I told him I need to know that that was accurate since the renter at my sisters rental property which I manage could adjust her schedule. He then changed it to an hour and a half and asked me how far it was from his area (Denton) to the home (Little Elm) - again this struck me as lazy (Google it) and indicated that they do not even know their own service area very well.

About 30 minutes after sending him the info he requested my credit card info via text. I told him I wasn't sending that info via text and asked him to call me. The next message was that he could no longer do it because it is not my home - something I told him over the phone.

Final analysis: if you manage a rental property or are a remote owner of a rental property this is not the plumbing company for you. Also, if customer service is important to you you may want to consider another. When I hung up I debated whether or not I even wanted to send this person to the home of someone I respect.

The team at Horizon are professional, knowledgeable, responsive, and extremely good at what they do. I would highly recommend using Horizon for any plumbing needs.

Nick came and he is excellent to work with.  He fixed the problem in 10 minutes.  He would have liked to use a camera to see what the inside of the drain looked like, but he was sent out without the small camera that can go into a small pipe.

My only complaint is that when I booked the appointment they told me the minimum trip charge was $95 and that would be applied to the service.  But Nick informed me the minimum charge was $200.  They should have told me on the front end the minimum charge was $200.

Probably would have still hired them because of their reputation for quality work, but a 15-minute job charging for 2 hours seems a little over the top.  That's why I knocked them from 5-star to 4-star.

I hired Hiho Handyman for painting, flooring and lighting in my kitchen and bathroom and was very satisfied.  They exceeded my expectations in every way and cleaned up after they were finished.    This is an honest, five star company.  I will definitely use them again and recommend them to my friends.

I found a puddle of water in my front yard where the underground line had broken.  I called and they were able to come out that same day and replace the broken section of pipe.  I was amazed that he accomplished the work as quickly as he did considering the amount of digging and bailing of water he had to do.  The person who came out was polite and professional.  Plus, he put the dirt back where it was and cleaned up after himself.  I will definitely call this same company again if I need additional plumbing services.

My name is JimmyB, CEO if Jim's Custom Homes, Inc.  

Rick's Plumbing was highly recommended to me by a another Custom Home Builder and my concrete sub-contractor. I tried them out and lo and behold they passed my test with fly colors!

After my trouble shooting call to Rick's Plumbing I first was surprised to have a very knowledgeable and helpful lady who was as friendly as anyone could be.  

Just a few days ago Shawn, one of Rick's Plumbing's very experienced plumbers was sent to fix a disposal leaking problem per my request at my home in Burleson, Texas.  Rick blessed me and my wife by sending a very experienced and professional plumber named Shawn.  He had a super personality, was easy to talk to, and was in and out before I was through telling him what the problem was!  

Super plumber that had a knack for covering up his predecessor plumber that might have cause the problem during the disposal installation by not locking in the very top connection that attaches the disposal to the sink drain. It does my heard well to know that there are others around that take-up for others rather than just fix the problem and take at others expense.

Didn't happen in this case and please inform Rick, if Rick, doesn't read these reviews that Shawn in his honesty explained the truth of the problem and went... out of his way... to show my wife and me the problem.  Seriously, Shawn must be one of your best all around plumbers because his personality stands out and also his professionalism in handling your customers.  His experience in plumbing is evident by observation and talking to him concerning residential and commercial codes and engineering buildings. It is seldom when we find someone such as Shane  who appears to be able to do it all but you have a person on your staff that I believe is a leader and appears to be a good example for younger plumbers!

Rick's company had also fixed another problem for me awhile back and my wife and I were very impressed with their knowledge and abilities.

Please inform Rick to make sure that he takes time to recognize his wonderful staff and their professionalism because of his staff that answers the calls, performs Rick's office work and his highly skilled plumbers; I have adopted your company and have put you folks on the bid list.

Thanks again for your help and be aware that in a week or so I will add your company to my web-site with my at  Web-site jimscustomhomes.com --- email:  [email protected]

Thanks for your help!

Jim Burns, CEO of

Storm Safe Rooms Manufacturing, a division of Jim's Custom Homes, Inc.
jimscustomhomes.com
817-447-7068
[email protected]

Will never use them again.  They charge top dollar then don't stand behind their work or honor their warranties.

I was deceived by Hobson for the last time a few months ago, when I discovered they had actually removed refrigerant from my system on purpose in order to make me believe I had a leak!!!  I had been using them for several years, paying them monthly for a platinum membership.  Over the course of my membership, they put sub-optimal parts made in China into my system which consistently failed.  Eventually they told me they weren't going to warranty their own work, claiming my system was at the brink of failure.  However, the system itself wasn't the failure, it was Hobson.  Second and third opinions revealed the truth about Hobson, and the fact that my unit has many years of life left.  I didn't bother to file a complaint with the BBB because they have plenty of those already.  I guess it was my mistake for not checking that out beforehand.  Stay clear of Hobson.

very disappointed in this company no one responds or answers the phone! we had an appointment and no one ever got back to say they were coming same day and when we called our warrenty company we were informed that our appointment has been moved to a different day! we have had low water pressure in our entire house for a week and half and we called the day it started. Call someone else!!! I am a small business owner myself and would never ever treat a client this way!

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