Plumbing One

The best of the best!!!
Plumbing One gets the job done right .
Jesse and her team are there asap. They come out right away. I have 4 businesses to take care of and they are there when you need them.
Recommend to everyone I know!!

If ever the term singing their praises needed to be taken literally, now is the time.  I am so incredibly impressed and pleased with this company, let me go back 24 hours to explain.

After two weeks of calling around and fighting with other issues, I saw Plumbing One in the Comments section of another home improvement store.  Our water heater failed and with funds as tight as they were, we were particular about the price we were going to pay for the replacement and the cost of installing it.  When I called PO, they (Tom) was quick to answer my questions and, although he was actually on assignment in the field, promised to get the information for what he couldn't quote ASAP and call me back.  He did, within 5 minutes.

Not only was it possible to have it installed this morning, but the price he quoted was half as much as some of these other so-called credible companies.  To make things better, his was a one-time fee versus other per hour rates.  The conundrum now was the need to actually GET the water heater, since we hadn't anticipated the readiness.

He and I spoke several times, as my window of opportunity to lock a next-day appointment was closing.  To make things tougher, when I went to purchase the heater, the (NON)sale price went up $100+.  

After waiting over 15 minutes for assistance that we never received, we walked out and drove to the competition and found a better deal.  Sadly, after we got the item home (I hauled it myself), we realized it was too late to get it done before the weekend and would have to wait until Monday (what's three more days of cold showers and boiling water for cleaning?).

Well, here's the real surprise.  I got a call at 8:03 this morning from servicemen Ron & Tyler, who were in the area and willing to install it IMMEDIATELY or Monday, whichever I preferred.

Do I even need to tell you my answer?

90 minutes later, we were signing the invoice and patiently waiting for them to leave so they wouldn't have to witness the 4-person Fight Zone single-elimination event to see who would be the first two in the hot showers!

Not only do I swear by their excellent service and business acumen, I give an additional hoorah because they managed this despite the recent fire damage to their business, which has supposedly impacted their efficiency...

...not that you'd know it.

I have other upcoming plumbing needs and I already know who I'll be contacting.  I guess it's only appropriate that there motto is, The One To Call.

Bravo gentlemen, bravo.

First time using Plumbing One. had a leaking copper pipe in the basement and the outdoor spiket was leaking. Jacob fixed both items pretty quickly. Price was good. I would definitely use Plumbing One again.

Give them a zero if I could 2 NO SHOWS IN A ROW .

Then acted like he didn't speak to use about the problem with water leak first excuse was he couldn't find his employee and his work truck since Thursday of last week said that he would me here the following Monday at 10AM
No show again called him acted like he didn't know what we were talking about .
Said he`s behind since her had to fire his employee .
NOT A TRUSTWORTHY COMPANY
Cheryl Cremeans.

Amazing service. Plumbing one has done service for my home and business. They  came out in a hurry when needed and the job was done right!!! Excellent pricing and always a job well done!
I recommend them to all my friends and family.

Very thankful for Jess and her team.  She went over the options of what type of piping would be suitable for my home and which would be best during the winter.  During the consultation/quote she noticed other issues with the home and showed pictures of the concerns she had.  She also pointed out that with my home being an older home it was not up to code on a couple of items.    She was very thorough in describing the work that had to be done and I was pleased with what was all included.   She showed pictures of all the work that was completed in the crawl space.  Knowing beforehand that getting plumbing work done on my home wasn't going to be cheap. I was totally happy with the price of the work that was done and the quality of work that came with it.   Thank you Plumbing One, thank you Jess, and thank the rest of the crew who installed it.

We moved to Columbus about three years ago and had less-than-optimal experiences with two larger plumbing companies.  We tried Plumbing One recently and could not have been more pleased.  Jess and associate were prompt, professional, and friendly.  They did excellent work at a fair price.  Now, I would not think of going anywhere else for my plumbing needs

Plumbing One is the BEST!!!

Professional, efficient, and effective, they do the job with no hassles, for the least cost, in timely fashion, every time (three times for me so far).  I recommend them, and I have them on Speed dial for the next time I need their excellent services!

Plumbing One has very knowledgeable plumbers and are affordable.  I will use them again.

I'm only giving 1 star because they did a fast good job but.... Let me start over from the beginning I found these plumbers on Yelp & seen good reviews so I thought ok there close so maybe there'll be ok price wise & get to me quick since they were about 5-10 mins away. Well they got to my in the time the said great! But then I was told after they kinda did a quick check on both my 1st floor & 2nd floor toilets that it was $120 an hour flat rate for any work. Plus parts of need be. Well 1st floor toilet just needed to be snaked & 2nd floor toilet my 2 1/2 year old had put a mc Donald's toy in it. So the tech had to pull out the toilet to get the toy out. This took all of about 35-40mins needless to say I still had to pay $120. Which I thought it be prorated but any who I needed my sh!tter fix so I went ahead and paid and was happy until 4 days later the 1st floor toilet(the one WITHOUT the toy stuck in it from earlier) started to slow up until it stopped up again so by this time 12 days had passed. (SIDE NOTE: hubby was using plunger to unclog it for few days before that trick stopped working) so 12 days later I call them back asking them to come re-snake it. Well I'll be damn if they didn't say it's gonna cost another $120 I was like WHAT DO U MEAN!? It's only been 12 days not even a full 2 weeks and mind you that there is a 30 day labor guarantee which I figured if anything they wld come check it out and if it just needs snake not charge me again. Or if it had a toy in it also (LoLz) then I would get maybe a travel fee but NO NO they said the minimum charge wld be $95 for the service call LoLz ok no! When I asked isn't it cover under a warranty he hesitated and then goes ah no I mean if a toy is stuck in there again it's a charge call and I told him it's not that it just needs snaked and he goes well the most I can do for you is knock off the $25 trip charge so I just said I'll call back. Knowing I wasn't! Because I checked my invoice receipt & notice that it's not $120 an hr but $95 an hour and a trip(aka gas) charge of $25 to make it $120.i felt like because I'm a woman they were trying to throw me for a loop. Because if you were just here 12 days ago to keep my possible future biz & to keep from having a BAD Yelp review for everyone to see  I think it would have been a better ideal to just snake it for free (because it's been 12days damnit!!)  and if there was anything in there then charge me not a full $120 but maybe half like $60 to maybe $75 but damn near $100 just seems dumb. So needless to say they lost my biz & im telling any & everyone be careful because not only will this company snake your toilets but they are greedy snakes in the grass!!

I called John (the owner) up and told him that I was trying to save money and that a buddy of mine would install a flood overflow valve in basement instead of using John ( Plumbing One). Big Mistake on my part!!!! Long story short my buddy drop 2 flood valve into my drain and I called John and he told me that he would come down himself to take care of it. 1st off mine you he's the owner and taking his time out to come down and take care of a problem that I cause which John was nice enough to volunteer to help out. John came down and fix all of my plumbing problems with the help of Paul which he called later on because he needed a certain tool that he didn't have in hand. Bottom line John have me as a client forever with his honesty and sincerely wanted to take care of his clients. John is a true owner he's passionate,very knowledgeable,personable, have pride in his work and works with integrity. He's a rare find. I've gone thru so many plumbing company and not once have I stay loyal. This is my 2nd time using Plumbing One and will be until I need plumbing service. I trust them and feel very confident with their work. I am telling everyone I know about John & my experience with what he did. Thank you so much John for taking your time to meet with me on after hours. I will be calling you guys soon for my sewage pipe service. I am going on Yelp,Google,four square,etc.....to post my positive feedback for Plumbing One. Business like this should be heard loud and clear....!!!!

John, the owner of Plumbing One, is fantastic.  He was extremely professional, compassionate, and responsive while fixing a long-standing issue in my multiple unit condo building.  He was able to clear build-up from a common line and was very respectful of my money while doing it - he didn't recommend costly or unnecessary procedures and personally took care of the problem at my request.  I highly recommend his services.  It helps that is a personable and nice guy!

Plumbing one came out to help us in a pinch. They were knowledgeable, quick, and didn't break the bank. I highly recommend them for anyone's plumbing needs.