Best Plumbing Services in United States

We have used this company for 20 years. This is a company that is honest and trustworthy.
We had a company come to check out our cast iron pipes. That company told us our pipes were rotted and they needed to excavate my kitchen, foyer, family room and dining room floors in order to replace the  pipes . Cost $26,000 . Not to mention the fact that we would need to fully replace  entire rooms of floors.
Cruikshank came out and ran the camera from clean out into house and out to street. Also ran from master bathroom to clean out. There is nothing wrong with our pipes. The plumber showed us the video, was nothing like  the one that Atlas Butler showed us.
I would recommend Cruikshank anytime!

I think this guy is just having friends write reviews for him because my experience was nothing like those listed. I chose him over a big company like Roto Rooter because I thought his prices might be better and I'd get better service.

He came on a Friday to tighten up 2 rocking toilets and fix a small leak in our sink. He said he tightened the toilets, only one was actually fixed because after he left we noticed that the other still rocks when sitting on it. Chris informed us that he needed to order a part for the sink that would be in by Monday and he could return and fix it then, estimating the entire job to cost $250 which seems like a lot for tightening toilets (took him 15 minutes) and a leaky sink.

But we were still willing to pay it. Monday came around and no calls, no show. I called and left a message with no response. Today is Tuesday and again I left a message with no returned call and he did not show up today. I assume that he has just given up on our job and won't be returning. I'm hoping that he doesn't expect to be paid for tightening up the one toilet and never returning because that's not happening.

Do yourself a favor and call someone who shows up.

Happy with the quality of work!
I scheduled Muse Pluming to fix a leaking toilet & kitchen faucet.
The bottom of our toilet was leaking.  Rob, their plumber had to remove the toilet, add an extension pipe up from the basement then reset the toilet.  This was a major project!  He did a great job, kept the mess to a minimum and totally cleaned up after himself.  
Kitchen faucet was leaking around the base which I figured would have to replace.  Rob suggested just replacing the cartridge in the faucet instead of replacing it.  It took him just all of 15 minutes to do just that.  Works like new!  He saved me over $75 in just the faucet alone.
I will definitely hire them again for any plumbing issues.

Recommend Jim Virgin, owner of J&S Plumbing.  Had a leaking shower valve, drip drip, drip.  Jim came in assessed the situation and promptly went into repair mode.  He ended up ripping out some of the pex line to remove the valve and retighten the fitting that was leaking.  He then replaced it with copper. No more dripping!. The price he charged for 2 hrs service,and parts was more than fair. Went out of his way to reassemble the shower hardware and test the system to look for additional leaks,. Thankfully none were found

Have used twice and each time did a thorough job. Came out, gave detailed quote, purchased parts and returned to fix. No issues with any of the repairs

They did all the plumbing in our house.   Standard stuff...what's superior is their Service.  Mark, the service Manager is the best out there.  He really knows his stuff and if you have an issue, he'll resolve it quicker than anybody.  The man is a plumbing Genius!

Giving them 4 only because I didn't actually hire them, sadly. One of the plumbers came over and gave me a quote. I got a great feeling and knew he knew what he was talking about. I've dealt with plenty of contractors before. However, my husband wanted to get a few quotes and went with the 'cheapest' guy. Turned out, I really wish I had worked with them and had water with enough and appropriate pressure for my laundry sink!

We just moved in to a new house and called The Local Plumber. Trevor, he is a wonderful guy. Helped us with out plumbing issue, and was helpful in finding some other sevices too. He truly is local. He is a neighbor and a plumber. You can't do better. I highly recommend.

Great and reliable family business! Always on time, attentive and fair. No hidden costs or gimmicks.

Mike and penny are awesome!  Not only are the some of sweetest people around... they actually do good work!  We had 2 Plumbers over before we found someone thorough enough to get the job done. They cleaned our main drain line and replaced our rusted cast iron stack (that was leaking) to a nice new modern pvc stack. I really like that mike checks his work when he's done to make sure nothing leaks. It's super helpful so no one has to come back out. He gets it done right the first time and with good pricing. Would definitely recommend

West Jeff was recommended to us by friends.  As a family owned company, they were very honest and straightforward to work with and their quote was 30% lower than the big name outfit we used to work with.  Nice brand name Lennox equipment, well installed, no pressure or sales gimmicks.

The installation was handled promptly and professionally by factory trained installers.

Highly recommend.

3.5 stars rounding up to 4.

Let me start by saying this was contractor #7 I contacted to do this job.  The other 6 stalled somewhere between showing up to give an estimate - all the way to pulling a no show when the quote was accepted and the job was scheduled.  Needless to say, I was pleased when someone finally showed up to do the work.

I was able to schedule the job within several business days of contacting them.  They charge an hourly rate - and I opted to provide materials.  I needed a water damaged spot in the sub-floor in the master bathroom repaired - which then required the flooring to be replaced.  Of course, all the linoleum had to be removed and the toilet taken out.  No small job, despite the small spot damaged.  But the work was mandatory as we are working to sell the house this year.

I dealt with one person and he was quite pleasant.  Communication was good with the company - reminder, notice of who was coming, etc.  The worker went about his business with little bother to me.  He only let me know when he was going to pick up materials and asked my input about the replacement tiles.

The one thing that disappointed me - he didn't go to the most convenient store - so he got stuck in traffic which cost him time and ME MONEY.  I should have been more specific but since I mentioned the name of closest place and he went elsewhere - I thought I had conveyed the information.  WRONG.  Lesson learned.

The delay in traffic kept him from doing another small job I needed done.  But at that point, I wanted to stop paying his hourly fee and called it quits when the job was finished.

He did a nice job of cleaning up and removing his waste materials.  I would use him again for a job that warranted their pricing scale.  I will either do the smaller job myself or find someone who will fix it for a fee.  Recommend if you're done being stood up by all the other contractors but you will pay for the work.  Definitely not a cheap proposition.  And I recommend you buy the materials yourself.

Well, I wish I had read all these reviews before I wasted my money calling this company. I shouldn't taken my friend's word for it that this was a good company. For over a year we hadn't used the shower in the master bathroom because it leaked into the downstairs kitchen. We had access to another shower but finally we decided to bite the bullet and fix the problem once and for all. A plumber from the company came out, couldn't find access to the pipes under the shower so convinced us to allow him to saw a 1 x 1' hole in the soffit in the kitchen to discover where the pipes actually were. He then told us we needed a new assembly- whatever that means. I explained that rather than spend the money on a new assembly, we would prefer to replace the entire shower as well as any plumbing parts required, to prevent further leaking. The guy was in capable of giving us any idea of how much a new shower surround and base would cost.The man left, & I expected to hear back from someone. I thought at the very least they should have given us a written estimate of what the project would cost. Instead, we received a bill a few days later for $100. I called, asked what the charges were for, especially since we now had a gaping hole in the ceiling of our kitchen, and was told that $100.00 was what they were charging us for the service call. After making several more calls to get an explanation for why I was being charged anything, considering that they hadn't fixed anything but had put a hole in the ceiling, I received no more information.
What I find perplexing is that I hear people recommending Jack Woods plumbing all the time. Some of the people who recommend them are contractors. This makes me wonder whether Jack Woods is relying on years of accolades about their company. They certainly don't seem to be doing very well now.I feel like if they had had an experienced, well informed plumber visit our house, we might have gotten a quote and decent service. Nobody who works there seems to care about the reputation of this company.

We've used Muetzel many times in the past. They're our first phone call for larger plumbing issues. This was a big job, major blockage, and the team was professional and communicated with me every step of the way. This was a two day job and it was determined that they weren't going to be able to complete the job. Extra services were going to be required, possibly excavation requiring the city's involvement. I was very pleased that they refunded our money for day #2 of services since they were unable to resolve our issue. I'd recommend Muetzel over many of the larger companies.

Don't bother calling if you live outside Westerville. Called asking for service on the city's northwest side, and was abruptly told they don't come out to this area.

A horrible business. The owner came out to put in a bid on our interior remodel. He was rude and arrogant at the walkthrough. However, his bid was low, so we decided to award the job to him based on price and  availability. He promised to start work on a Monday--he never showed up, or called. Neither he or his office would return my calls. Same thing Tuesday. By Wednesday the men that were putting up the wall and electricians were at a stand still, waiting for this plumber to do his part so they could finish their work for Friday inspection. He didn't show. Thursday I fired him. He had an opportunity to make $12,000 for three days of work and couldn't be bothered to return a call or show up to a job he promised he could do.

We recently purchased a home in Plain City and this company had serviced the home in the past, therefore they were the first I called to get some repair work done. I contacted them twice and was told they were busy, so someone would have to call me back to make an appointment. I waited a couple of weeks after the first call and called them back. It's now been three months since my first call and I still have not received a return call. I have since moved on to another local plumber with good Yelp reviews and I couldn't be happier with them. I would definitely not recommend this company!

This is a difficult review to write because I really want to have positive things to say about my business interactions with American Leak Detection of Columbus. The people I spoke to over the phone and the representatives who came to my house to assess my pool were very professional, extremely polite, personable, and quite friendly. My initial impressions were all exceptionally positive and honestly I still think highly of those people. I should also preface that my experience was skewed by a torrent of personal tragedy and loss faced by the owner of this franchise establishment so it may not be entirely representative of what other people can expect. All that said, ultimately my experience with American Leak Detection of Columbus was quite poor.

I had them come out to assess some fairly major damage a pool cleaner had done to my pool. I knew going into it that I'd have to pay about $300 for them to come out, assess the damage and decide if it was work they'd be willing to take on. They were very up front about it and it was money I was willing to pay given the nature of the damage. Things at this point were still going well. Due to some disputes with the insurance company of the cleaner who damaged our pool it took me several weeks to reply to their estimate and sign it for them. From there they needed to a second more expensive assessment costing me just north of $500. For all intents and purposes it seemed pretty similar to that first assessment except they also tested our skimmer line which also needed to be repaired. At the time this was an investment in getting my pool fixed and I was happy to pay it. However after this visit was when we started having problems. I waited two weeks to hear back from them again before calling to see if they had come up with a plan to repair my pool. They told me they'd been kicking around a lot of ideas but hadn't come up with a plan they felt was best for my situation. The circumstances of my indoor pool are such that I felt this was reasonable and I hoped to hear from them soon. I called again a week later to see if they'd made progress and this time I was told the owner was suffering from tragedy compounded by loss right as the holiday season was approaching. I'm sympathetic to this, I'd certainly be in no shape to handle business decisions under such circumstances myself, but part of the reason I went with American Leak Detection and paid their slightly high assessment fees is because I knew they were a franchise of a larger business and I assumed that meant to some extent that the larger American Leak Detection entity would be responsible. To have everything rest on the shoulders of one man to the point that they're unable to conduct business is a major problem for an entity the size of American Leak Detection.

Because of the situation with the pool cleaner's insurance company I was forced to pressure them a little for an estimate, flat out telling them that if they couldn't provide me with something I could present the insurance company I'd have to go with someone else. So they submitted the most basic possible bid with a slew of caveats about how they couldn't guarantee the work, that it may not be successful should they attempt it,  and some rather large mischaracterizations about the state of the damage to my pool. It seemed almost designed to drive away my business and ultimately I was forced to seek out another contractor which was an unexpectedly arduous process.

So I've paid upwards $800 to have them come out and look twice only to have them not do the work because they weren't capable of handing it. The whole affair has left a rather bad taste in my mouth and while circumstances may well have changed since my experience with them I'd certainly caution potential customers to think twice before engaging their services.

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