Best Plumbing Services in United States

Had Lonnie out today. Our 4 year old Glacier Bay toilet wouldn't stop running and the push button flush valves needed replacing plus who knows what else. This is an honest plumbing service which we have been delighted with for a couple of years now. When you call ask for Lonnie or Keith to handle the work. On time, very friendly, knowledgeable, fair and no Up Selling.  Exceptional.

I mistakenly gave Curly's a bad review. I want to withdraw the negative review but  don't know how.
Curly's has always done a good job for us. Never any complaints and the work that needed to be done was explained, and the prices were covered. Sorry, guys!!!  You and your  workers are awesome.

We used Strain to have a gas line run for a gas stove in the kitchen.  They were very professional and did a wonderful job.  They had great communication.  Their estimate was a few hundred less than the other 2 we had.  We will use them again should the need arise.

I thought it was pretty serious when my HVAC guy told me there was water in my gas lines. My largest and still unanswered questions is how much water needs to be in the line to get all the way up into the attic.

In any case this situation left us without gas, a furnace, or a hot water heater.

I called in for a plumber on monday. It was raining and there was likely going to be digging necessary, so Rusty scheduled us a few days out and quoted us about a thousand dollars over the phone.

Morning of the appointment came. Rusty needed to reschedule. He was unable to provide a more specific timeslot then afternoon. He said his crew was on the same type of job that they started the day prior. This was mildly annoying given that we had waited for several days (due to rain) but I was not going to find a contractor to come out in a more timely manner now, so I went with it.

Our plumbers came early afternoon thursday. Blew water out of the gas line. Brought a few things up to code. Tied off some unused non-problematic lines for funzies. 4.5 man hours * 2 still no root cause.

Day two involved an overnight consultation with an expert that dialed in the root cause. We dug up a riser and replaced it and by late afternoon had tested the system clean. City of garland signs off on it. Atmos come by, fails the work due to water in the pipes, and red tags the system again.

I'm $1600 into plumbing at this point, including 4.5 hours of largely wasted time (which I paid without questioning). I called Rusty, he spoke with the inspector and spoke with my wife and I separately.

From a customer service perspective, I expect that plumbers will come out and resolve the situation immediately - Rusty informs me he has availability in 3 days - on monday. Additionally I expect that Speakes will complete the work without additional cost. Rusty proactively informs me that the work monday will be at my cost - despite the fact that all the other work which did not fix the problem was already at my cost.

All in all I was disappointed that Speakes was not more proactive about resolving a situation where a customer did not have heat or hot water. Its not the customers responsibility to pass Atmos inspection or remove water from the lines. If you are going to charge me $1600 for doing these things you probably should complete the work.

I was referred to this company. I spoke to the reception and gave me a quote over the phone between $325 to $675. Receptionist was extremely knowledgeable. My water meter box was leaking water, so this was an emergency. No running water in the house meaning no toilets, no showers or water out of the faucets. Reason for two different quotes was depending on the work.$325 if the plumber had to dig in the ground or if they had to go all the way under the sidewalk then $625. I called at 12:02pm and was told it would take 2 hours for someone to come. I got a call at 1:18pm that the plumber was 30 minutes away in route. Plumber arrived at 1:46pm and was completely done by 2:59pm. I highly recommend this company. The best experience I've ever had. Thank you Randy the plumber and Curly's for saving the day.

TD was courteous, punctual, and professional. This is a wonderful, honest company and we will only be using them for any future plumbing needs.

I had a plumbing problem and I called them and they came out within a couple of hours and immediately diagnosed the problem!!  Went above and beyond for the best service!  

Thank you!

I have recommended Kidd Plumbing to so many people.  They are very reliable and reasonable!!  I really trust them!!

Ellis and Vintage Plumbing are about as good as it gets.  When I was trying to get ready for a house warming party, Ellis came out and helped me with a water valve for my fridge and capping off an old gas pipe that was sticking out to far in my washer dryer room.  Fantastic and quick service.  Would highly recommend him to any of my friends and family.  Do yourself a favor, and go with a plumber who is reliable and trustworthy, and give Vintage a try.  I will be using them for all my future plumbing needs.

On Sunday, September 18th, Ron Winn with HEB Plumbing came out to the house, about 1 1/2 hour, after our initial call.  We had both bathrooms flooding, and needed a main drain clean out.  They charged us $180, which in retrospect, and viewing their website, should've been $160, with numerous discounts available.  Of course, no mention of any this.  They unclogged the drain, told us not to use flush-able wipes, wrote the invoice, and we're gone, within 30 minutes.

Fast forward to Friday, September 23, it was clogged, again.  My wife tried to call, numerous times, while I was at work, leaving messages, with no reply.  When I got home, I called, numerous times, and left an email.  Seeing as, we (over)paid for a service, from a company that states 24/7 Warranty Service, we continued to call, and make contact, to redo the clean out.  No one called, replied to my email, or anything.

On Sunday, September 25, I waited till 11:30 am, for some type of reply.  At least, call, or email, and tell us that your not going to stand by your policies, you so proudly, broadcast on your website.  I decided to go to Home Depot, and rent an auger, similar to what the plumbers used.  This cost me $79, which is what I should've done in the first place.  I cleaned out the drain, and so far, so good.

I don't understand the lack of integrity our society has reduced itself to.  I want to expose those who can't, or won't, live up to what they state, for the sake of those hard working, upstanding businesses.

Don't send your business their way, there are plenty of other plumbing services available, or DIY, like I had to.

Could not have been more professional or more understanding my plight. All others in town put me off for 2-3 weeks and had the same story two weeks after the big freeze. When I called Billy Mc he came out the NEXT DAY! Problem solved. He has a customer for life.

I scheduled service for them to check my AC system.  I informed them on the phone that I had a coupon for the tune-up ($49).  They were late coming.  I understand that every job won't be completed on time, but they didn't call to tell me they were running late until it was 30 minutes from my scheduled appointment time.  I had other vendors to meet with and errands to run.  They said they would call me when they were leaving Garland which is at least one hour from my home (if you use the toll longer if you don't use the toll).  

I had plenty of time to run some errands from the time they called me.  They called me, not when they were en-route as they promised, but after they had arrived at my home and didn't get an answer to the doorbell.  Fortunately, I was only 10 minutes away.  They seemed very knowledgeable (There was 2 of them.).  They spent some time in the attic as well as inside my home checking out the thermostat and the filter.  They checked the outside unit and different parts and told me that I needed 2 pounds of Freon.  I agreed for them to put it in.  

After they had finished putting the Freon into the unit, they told me that I actually needed 4 pounds.  Instead of spending the $49 that I expected to spend, I ended up spending $180 (They said they wouldn't charge for the maintenance checkup. I hope not after charging me for 2 pounds that I don't even know whether I received the additional 2 pounds or not.).  I can understand the possibility of needing 2 pounds, but I don't know or understand how it went from needing 2 pounds to 4 pounds in what is a fairly new unit (The unit is only 5 years old and isn't used very much during the summer.).

I have called Boyd's in several occasions and each time they show up quickly, take care of all our issues, and are friendly and respectful.

The last call was for a slab leak. We were concerned about how intense the job was going to be. They found the leak, we discussed the repairs needed, and completed the work in just a couple of hours for what a reasonable fee.

Thank you guys, glad that leak is taken care of. We appreciate the help!

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