Best Plumbing Services in United States
Plumbing Service
I had Fairway Installations out to my home this past week to install a water heater for me. Mine was still functioning fine, but it was over 12 years old, and I didn't want to be one of those people who wait for their unit to go out before seeking service. I had scheduled my appointment with Wilma and Amy, two of the nicest people I have ever spoken to over the phone. They had me scheduled for what suited my needs, for only two days after I had made the call. Then Cliff and Brandon(the installation team) for Fairway came and performed the install. They made the assessment of what was needed to bring my water heater up to city code, went over all my questions prior to the install, and quoted me before doing any work. The price was very fair, & I accepted their service. They made sure the heater had a pan, they got up on the roof and sealed around one of my pipes that had been leaking, and they had to drill to put a pipe for in case there were any leaks. I was very impressed with their professionalism, the timeliness of the install, and also the cleanliness of how they did their work. I have read some of the past reviews of this company, and as someone who has worked in retail for many years, I can assure you, the negative feedback is truly a joke. People try to wait until a week before their Thanksgiving meal to get an oven installed, or wait until their water heater is 15 years old and goes out, and then when a quality plumber who actually goes by manufacturer specifications and city code they get angry. The real problem is the fly by night plumbers who undercut the real plumbers who are doing things correctly. Sure, other plumbers might be cheaper, but are they pulling a permit to make sure the consumer isn't fined by the city? Are other plumbers doing things the manufacturer calls for? Customers often times only care about price, and they don't realize that in the end they might be hurting themselves by using an unlicensed plumber, etc. I for one will be using Fairway for all my plumbing needs, because I want a company that is licensed and does things the correct way!
Austin, TX
Plumbing Service
Contacted Ray to replace my kitchen faucet since the original one was still in there. The house was built in the 60s. It took a lot of work since original valves were pretty rusted. Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him. He's professional and was wonderful work with. He's my new plumber!!
Schertz, TX 78108
Plumbing Service
I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.
The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.
I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.
The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.
I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.
Austin, TX 78746
Plumbing Service
Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.
Austin, TX 78765
Plumbing Service
I had a variety of little things that had built up over time that needed a plumber to fix then but I let them go as no single one was worth a call. Then when I had my stove moved and wanted the pipe extended so it fit properly I gave these guys a ring.
Thomas came out and quoted the job and all the little things that had been bugging me. I picked out the major ones (budgets to be met, after all) and he got started. He worked quickly, cleanly, and professionally. Everyone was done right the first time and he came in a little under the estimate to boot.
I would certainly recommend 'em and use 'em again.
Thomas came out and quoted the job and all the little things that had been bugging me. I picked out the major ones (budgets to be met, after all) and he got started. He worked quickly, cleanly, and professionally. Everyone was done right the first time and he came in a little under the estimate to boot.
I would certainly recommend 'em and use 'em again.
11880 Old 2243 W, Ste 308, Leander, TX 78641
Plumbing Service
DO NOT HIRE THESE PEOPLE!
Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.
Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.
2255 Co Rd 172, Ste 305, Round Rock, TX 78681
Plumbing Service
Run far away! Most unprofessional company. After third day of being rescheduled, I finally cancelled!!!! I was very clear that I needed someone on the roof to unclog a gutter. Guy shows up late and without a ladder after being rescheduled to the next day. Then, because they show up to a job unprepared, they reschedule me for a third time to the next morning at 8:00 am. When no one shows, I call them. Receptionist told me she knew no one would show yet she didn't call. Really???? And...that the plumber wouldn't be able to get there until 11:00. So, don't believe their website with same day guarantee! Ha! farthest thing from the truth. Just an all around poor experience!
Austin, TX
Plumbing Service
We recently had an unfortunate plumbing event in our house. Friends recommended Accurate Leak & Line and we are so glad that they did. Four gentlemen were at our home today, Pat, Sam, Curtis and Mike. They were all very professional, courteous and personable. They took the time to show us everything that they were doing before they did it and made sure we understood all of our options. I would not hesitate to recommend them to anyone who needs plumbing work done. Special shout out to Pat who made certain everything looked great and was all cleaned up before he left!
7000 Mopac Expy F2, Fl 2, Austin, TX 78731
Plumbing Service
Eric was quick and professional! They came out the same day a pipe that burst between the main and my home, and did a clean fix in an efficient manner. All the other plumbing companies had slower processes and were less clear about costs. Would recommend again!
Austin, TX
Plumbing Service
Able came out for a leak my husband had fixed. Turns out it was just a minor adjustment which he took care of... NC!! Stellar will be my go-to for life. A business like my momma used to deal with..people focused. Thank you ever so much!
Round Rock, TX 78665
Plumbing Service
We had a disappointing experience with American Leak Detection. It started off well when their tech came out to first look for the leak. He was timely and professional, and by all accounts did his job properly. He located our leak underneath a large stone walkway just a few feet outside of our front door. They charged us $575 which we felt was fair and were thankful for the information.
We then had some plumbers come out to get quotes on actually repairing the leak. They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway. So, American Leak Detection came out again and located the leak in approximately the same spot. They charged $350 for coming back out which we again thought was fair.
We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation. They excavated underneath the walkway and found nothing. No pipe. No leak. Just a bunch of rock and soil. They did locate a leak about 20 ft away (not under the walkway) and repaired it.
When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging. The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers. They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to. Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway. They told us that their method is not foolproof, which was really more in the form of an excuse than an apology. Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it. They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs. We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.
They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.
The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times. She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.
We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide. What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them. We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost. Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers. When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.
So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations). The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed. Their technology isn't perfect and can't account for every single variable that might come up. It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.
We then had some plumbers come out to get quotes on actually repairing the leak. They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway. So, American Leak Detection came out again and located the leak in approximately the same spot. They charged $350 for coming back out which we again thought was fair.
We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation. They excavated underneath the walkway and found nothing. No pipe. No leak. Just a bunch of rock and soil. They did locate a leak about 20 ft away (not under the walkway) and repaired it.
When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging. The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers. They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to. Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway. They told us that their method is not foolproof, which was really more in the form of an excuse than an apology. Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it. They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs. We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.
They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.
The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times. She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.
We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide. What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them. We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost. Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers. When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.
So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations). The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed. Their technology isn't perfect and can't account for every single variable that might come up. It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.
Austin, TX
Plumbing Service
Don't use them, they aren't honest. The are instructed to use certain nefarious tactics. First they will try to act chummy chummy to gain your trust. Then they will inspect your AC which involves damaging it in some way. Then they will gaslight you into hiring them. Beware!!
9710 I-35 Frontage Rd, San Antonio, TX 78233
Plumbing Service
Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.
After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate. They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.
Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.
Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.
After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate. They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.
Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.
Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.
1955 Fm 2001, Ste 220, Buda, TX 78610
Plumbing Service
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Austin, TX
Plumbing Service
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Pflugerville, TX 78660
Plumbing Service
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301 Bishop St, Smithville, TX 78957
Plumbing Service
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Austin, TX 78765
Plumbing Service
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Austin, TX 78701
Plumbing Service
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4606 Twin Creek, San Antonio, TX 78238
Plumbing Service
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Austin, TX