Best Plumbing Services in United States

Lowe's installer for a gas range.  Once I made contact with Wilma (scheduler for installations) she set up the install for the next day.  Cliff and Brandon were the installation team and Cliff gave me a courtesy call prior to arrival, which was within the time window specified by Wilma.  Cliff and Brandon were prompt on their arrival, and were quick and efficient in their removal of the old range and installation of the new unit. And icing on the cake - both Cliff and Brandon were very friendly, courteous, and careful of our hallway walls as they removed the old range and brought in the new range.  They pointed out a chip in the enamel of the new range when it was removed from the packaging and offered me the choice of refusing the delivery.  I chose to disregard the defect but I appreciate them being forthright in bringing it to my attention.  Everyone I dealt with at Fairway - Wilma, Cliff, and Brandon - was friendly and professional.  A very positive experience.

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Three stars as they were courteous & punctual.
Dealing with plumbing companies in Austin area is like dealing with doctors or celebrities. They dictate the time, price, there are no guarantees, and you still pay them $300/hour.
Like many other plumbing companies, even Excalibur didn't want to spend any time repairing or diagnosing. They come out and simply start offering you replacement options. It is the standard formula, even if a small part is malfunctioning, why spend time in opening, diagnosing & repairing when you can make thousands easily in 1-2 hrs and just replacing it.
Free estimates are a hoax, when they come out - they simply offered me a replacement price, and when I asked about the issue, they said they will charge $99 to open and diagnose. Eventually, they give you such a high price point for repair that replacement just seems the only option.
I asked them what the issue is - NO ANSWER besides, its old and needs to be replaced. I got their free estimate to replace the water heater which was $1300+. I insisted on repair as I do not like throwing away repairable appliances into landfills and destroy our environment, they said they will replace the parts but there will be NO GUARANTEES. They offered no expertise and couldnt even guess the issue or if the part replacement would work. Moreover, without diagnosing - they fed misinformation to my tenant that the water heater needed to be replaced, setting wrong expectations.
I checked and water heaters I needed, and were available for as low as $500 online. So in any case, they are making over $300/hr on installation - not to mention the brands they install are low-end at best.
My advice to consumers -
- Always ask to diagnose and repair first, don't fall into the replacement trap
- Check new appliance prices online, before committing
- Ask for labor only, installation only rates
- See if a handyman can do it for you, you dont need a master plumber for all jobs
- Ask for which brand and capacity they will install for you and make informed decision.

DO NOT HIRE THESE PEOPLE!

Worst experience with any contractor ever!! They showed up late every single day so it took them 7 days to complete probably a 2 day job. Then they would leave for several hours at a time. They would say they were on the way and would still take 2+ hours to show up. Cannot stress how bad this experience was...Do yourself a favor and do not call these guys.

We own a food truck, and have had ongoing problems with the gas (leaking, specifically). We had 2 other plumbers come out in April, and they did not fix it correctly. Long story short, the previous plumber's work resulted in a gas leak. Bryan was able to come out the same day, and was so delightful, professional and thorough. He didn't know all of the right answers, so he had his supervisor come check it out too. Bryan went above and beyond our wildest plumbing dreams- he went to three different places for parts and information. He double-checked his work, and explained everything to us. I cannot imagine a better person for the job! Thank you so much, Bryan!

UPDATE: in response to your direct lie that your work was done with proper permits and correctly. Josh (owner) I realize you're frustrated because I called you out on two specific violations which I clearly explained. I told you I am happy to pay full price and that I would be filing a complaint against your company with the Texas State Board of Plumbing Examiners. I did exactly what I said I would do, unlike your company which misrepresented the work you completed and the blatant unethical practices. Have fun dealing with the State of Texas plumbing enforcement department for the clear violations you committed. I even cited the exact portions you violated so you can cut and paste snippets and alter them to try to make yourself feel better, but you are still wrong and a dishonest company.

0/10 would not recommend. Dishonest practice. Bring them in for a small repair and you will quickly find them trying to replace your entire plumbing system. Hired a second company and they were much more straightforward and only fixed what actually needed to be fixed. These guys cut corners by not filing permits on their work, which only creates an extra hassle for homeowners. I've filed official complaints with the Texas Board of Plumbing Examiners for their practices. If you want to get screwed over hire these guys.

Fast Plumbing came in to unclog a toilet. They were able to work me in right away.
They called before they came and they came during the window of time provided me.
They did a good job and I work recommend them.

Great service     Technician was polite and professional
Nice people who own business
Plumber went above and beyond just diagnosing issue.

Update:
My father needed a hose replaced on water heater and Stellar came out-15 mins later fixed and the owner, Eligo?, stayed for coffee and banana nut bread when mom offered.     Nice to see customer service isn't dead.

Absolutely the best experience I could have hoped for.  Noel, the technician that came out, quickly found the source of the leak.  Then, he went well beyond the scope of his job expectations in explaining exactly how to rectify the issue so we understood what to look for when the licensed contract plumber conducted the repairs.  He even got his hands dirty... something that goes well beyond what American Leak Detection is supposed to do when only trying to FIND the leak.  Extreme professionalism, immense knowledge, fast detection, and absolute care for the customer.  I would use these guys again in a heartbeat, and I would highly recommend them to anyone who wants the best for the job.

This company is GARBAGE lead by a GARBAGE human being.  I wish there were a way to give negative stars.   This is a very long story, but Yelp won't let me post-it in its entirety.   So, short version. They LIED to us, GASLIT us and WILLINGLY AND KNOWINGLY left us without hot water FOR 6 (S I X) months.  I am a disabled Veteran and they found every way possible to to screw us over for 6 months.  Avoid this company LIKE THE PLAGUE!!!  At the end of it all they left me with appliance PTSD, exacerbated back problems, and a burning ulcer.   I spent 4 months being screwed around by them, having them attempt to make us pay  for warranty work that they didn't do, missed a total of 2 weeks of work (over the course of the 6 months) waiting for techs that only called to say that they wouldn't be there 4 times out of that 2 weeks. I'm not perfect, but I DID hold it together & only went off on them 1 time in the first 4 months and only 2 times.  more in the last 2 months.  They sent out techs who ACTUALLY SAID Yeah, they only send us to the difficult customers.  That's a direct quote.  Apparently, I was difficult because I wanted them to do their job & get our hot water back?!?  We spent 6 months schlepping pot after pot of lukewarm water from the kitchen to the bathroom just to take a little wipedown bath.  My child had to go to school feeling nasty more often than not because friends and family can only allow us to bathe at their place so many times.  They made us pay for an electrician to prove that the problem wasn't electrical, only to whine about the fact that it wasn't electrical and I had to miss YET ANOTHER day of work so they could send their own electrician (because they didn't believe the the PHYSICAL PROOF I SENT THEM) Who agreed wholeheartedly with the electrician THEY MADE.ME PAY FOR AND REFUSED TO REIMBURSE FOR).  This jerk is CHEAP!!!  His ridiculous commercials make me physically ill.

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.

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