Best Plumbing Services in United States

Lowes Installer.  Joey/John did an estimate first: walked me thru everything that would be required to install to Austin code. Took pictures. Estimate was 1of4 and all were within $150 of each other.
Installers (Chester) were professional; efficient and polite. Took only 1.5 hrs to install. Had slight problem with water pressure--Came back timely and fixed--no addtl charge. Lowes also followed up to be sure service was done to my satisfaction.

Contacted Ray to replace my kitchen faucet since the original one was still in there.  The house was built in the 60s.  It took a lot of work since original valves were pretty rusted.  Ray did an awesome job replacing the faucet and the garbage disposal. I definitely recommend him.   He's professional and was wonderful work with.  He's my new plumber!!

I have contacted West Austin Handyman twice now for a couple of pool issues related to damage that resulted from the freeze that happened a while ago. He responded quickly and did not waste any time to order the part I needed and have it installed.

The second time I was not in town, but he was willing and able to go to the house and diagnose the issue and again ordered and installed the part quickly.

I am looking to use him as my go to handyman for my rental properties due to his great communication and efficiency. I recommend others use him too.

Highly recommend Legit Plumbing. I had an unusual problem with my toilet, and Sam had to do a lot of research to come up with a solution that worked. I think his pricing is fair, and they did an excellent job. Happy to call him if I need any more plumbing work done.

Evidently the city water lines are the homeowners' responsibility from the shut off valve in. Called Excalibur and John was at my house within 45min and had the issue fixed...loose fitting. Tightened it up, no service fee or charge. I was blown away. Obviously very honest and prompt. Thank you!

Thank you Robert for the hard work replacing my water heater. Did great job and will recommend your business .

I have called them twice. Both times very satisfied with their service even though both times I required them to come as fast as they could.

Very professional and most of all honest about what my options were. Let me just say that I have dealt with several plumbing companies in the past few years and these guys were the best. I called about a broken drain pipe and they squeezed me in that same day to come give an estimate. Clayton showed up on time ready to work and within 5 minutes he told me more about the issue than 2 other plumbers had in almost a year of dealing with it. Clayton was very knowledgeable and immediately found what the problem was. He even took the time to show me with his camera while telling me about it. With 30 minutes I had answers and an estimate for a problem that I've been trying to solve for a year. The service was outstanding. Thank you very much. I will be using Accurate for future plumbing needs.

We had an instant hot water heater burn out during a busy day at the salon; and after calling around Lee came out within just a couple of hours to help us! He was honest, efficient, knowledgeable and very reasonably priced. Saved our hides!!! Thank you Lee! We appreciate yall! From all of us at Adore Makeup Boutique + Salon

Water heater went out this week. I called Eligio, and he was showed up the next day with the correct parts to get it going again. He was fast, fair and honest, and didn't try to add any unnecessary repairs. I would definitely call him agin for any plumbing issues!

We had a disappointing experience with American Leak Detection.  It started off well when their tech came out to first look for the leak.  He was timely and professional, and by all accounts did his job properly.  He located our leak underneath a large stone walkway just a few feet outside of our front door.  They charged us $575 which we felt was fair and were thankful for the information.  

We then had some plumbers come out to get quotes on actually repairing the leak.  They were quite skeptical that there would be a pipe in that particular location and recommended we double check before proceeding with excavating underneath the walkway.  So, American Leak Detection came out again and located the leak in approximately the same spot.  They charged $350 for coming back out which we again thought was fair.  

We then hired a plumbing service to do the actual repair, part of which included $2000 for excavation.  They excavated underneath the walkway and found nothing.  No pipe.  No leak.  Just a bunch of rock and soil.  They did locate a leak about 20 ft away (not under the walkway) and repaired it.  

When I emailed American Leak Detection to let them know what had happened, their initial response was encouraging.  The employee that called seemed genuinely concerned about the issue and spoke glowingly of the owner and how much he cared about their customers.  They asked if they could come back out a third time and essentially do a post-mortem analysis, which we of course agreed to.  Afterward, they acknowledged that they should have located the leak in its actual location and not underneath the stone walkway.  They told us that their method is not foolproof, which was really more in the form of an excuse than an apology.  Also, we would have liked to have known that from the beginning instead of them standing behind their results when others were questioning it.  They offered a refund of the $575 we initially paid for them to come out, but said they needed to keep the other $350 to cover their costs.  We appreciated the offer, but there was no apology and no concern about the financial burden created for us by their mistakes.  

They eventually had a change of heart and agreed to refund all of the $925 we had paid them (for which we are grateful), but refused to help cover any amount of the $2000 we paid Steve's Plumbing to go looking for a leak that never existed.

The process of receiving a refund was drawn out over several weeks and mostly consisted of speaking with someone who was very defensive, said a lot of things about the situation that didn't make sense, and whose story changed several times.  She said we should have hired them to do the repair, but based on initial conversations and additional understanding provided by other plumbers, their reliance on their technology probably would have resulted in the actual leak being missed and a bunch of holes being made in our house to reroute our main line unnecessarily.

We can understand why the company wouldn't want to set a precedent of paying for plumbing services they didn't provide.  What we can't understand is how a company that claims to care so much about its customers can't even muster a passing sorry for the inconvenience when their mistakes prove to be very costly for those who hire them.  We would feel very differently about this situation if they had at least acknowledged and maybe even apologized for the $2000 we lost.  Instead, they chose to circle the wagons so fast they were rendered incapable of even the slightest bit of empathy, making it impossible to consider how the situation might actually be affecting one of their customers.  When we needed them to be the company they purport to be, they chose to be defensive and could not have cared less about out predicament.

So, based on our experience, I cannot in good conscience recommend that you hire this company (or at least this particular branch as they have multiple locations).  The 1 star review has nothing to do with the employees that came out or even the fact that their information was flawed.  Their technology isn't perfect and can't account for every single variable that might come up.   It has everything to do with how they chose to treat one of their customers when things didn't go according to plan.

I wish I had read these reviews before we scheduled their $59 special. Wanted to believe Elmers company was honest like he says on the TV ads.  Elmer's does not care about helping customers and only offer overpriced repair services.   Beware, this company uses unethical technicians and sales guys that use dishonest tactics. Use fear and manipulation to try and pressure you into paying for a whole new system. They went to my 80 year old parents to troubleshoot a fan noise on their working AC system  for the $59 dollar special. They took lots of pictures of what they said were other serious  issues that needed repair.  Then a sales guy shows up and went on to explain all the company's background and lots of sales pitches of how great the company is and how honest they are etc... etc...  taking soo long all the while we are sitting in a hot house because they had turned off the working system for the troubleshooting.  I felt like we were being tortured with heat and all the BS this guy was saying.  I asked them to turn on our system and they said they had not connected it back since it was having issues.  I insisted if we were going to be forced to a long sales pitch.  So they said they plugged back all connections. One technician went outside while one stayed with the sales guy.   In the end when we did not pick their most expensive fixes of total AC replacement $36K , or  to fixing the old system with all the issues they found $5K , they proceeded to have a bandaid fix for the original issue we called them for $540.  My parents needed the AC fixed so they choose the band aid, only to be told the part had to be ordered and it would take 7 days.  They also proceeded to strongly advise against us using the previous working system until they came back to fix the noisy blower fan.    Shortly after they left my parents system completely stopped working.  We strongly believe the guy who went outside  did something to it to force my elderly parents to replace the whole system.  We cancelled the repair that very night and made sure we reported them to our credit card to stop payment.  We had to call another company in the morning and  they were able to fix the noisy blower fan for under $250 within an hour and were able to get our air compressor back up.  Elmers company is despicable!!

Answering service said they didn't service area they show they have an office. Had to call and follow up myself to try to schedule service.

After successfully ci firming they did service my area (and allegedly have an office less than a mile from my house), they also confirmed they could perform the work I was requesting and would have a free service call to evaluate.  They required a 4 hour service call window, so I did a a 2pm-6pm window. After taking off a half-day to accommodate, I finally got a call at 6:30pm. The plumber simply told me they did not offer the service I needed (installation of a studor vent because my older house did not have a p-trap or vent for the washing machine drain). He told me at that time that they do not offer the service and he could quote the price to remove the faulting running trap and install a new one. I informed him I was not certain I even had a running trap, to which he said I probably did. I asked that he still come out to assess the situation just so verify. He fumbled around and said he would have to call his supervisor. He called back 5 minutes later and said it would be $12,850 to replace the running trap (that he didn't even know if I had). I asked that he still come out to look at it, and he said it would be $499 just to run a camera. No thanks, obviously a company that doesn't care about customer or the work.

Got a local small business to come out that next day, ran a camera for $75 to confirm I DID NOT even have a running trap, and they installed a new washing machine box, p-trap, and studor vent for less than $500.

Obviously a company that has grown too big to provide good service - have a 3rd party answering service that doesn't even know their service area, and plumbers that will do anything they can to avoid adhering to the service calls when their day is running long.