Best Flooring Contractors in United States

The flooring looked great. Unfortunately I was nice enough to leave my air conditioning on during the installation. I had to go back to my house twice during the install, once because they installed the bathroom flooring in the wrong direction. Both times I went back my back door was left wide open in the middle of July. This overworked and burn out my AC compressor. Because it was an R-22 system I had to get the whole system replaced and it cost me more than the flooring. When I spoke with the owner he basically just said I should have had it serviced more often and it was my fault. Basically, if you are going to hire this company, turn off your AC and let them suffer.

I learned about Floor Depot thru our realtor. We were pretty clueless on wood flooring and the differences between laminate, engineered and real wood. We stopped by on a Sat and the owner, Travis, was there. We asked him to give us a brief overview of the different types of woods. In terms very easy for us to understand he completely filled us in. When we decided on a wood, we price shopped (who wouldn't) NOONE could beat Travis's price on the flooring. The material came in on schedule with NO bumps and our installer was able to start on time. Their customer service is FANTASTIC as well. Travis kept me informed of the status of order and even followed up after it was picked up. I would HIGHLY recommend Travis and Kelly at Floor Depot for ANY of your flooring needs (they also carry carpet and tile). It felt great supporting a local Arizona company.

Thank You Travis and Kelly for making this a seamless process.

Gail Bohan

This is a fantastic company. Every member of their team, from the sales to the install, were responsive, professional, and accommodating. From selection to install, they completed a large kitchen project in under four weeks... Unheard of in today's climate.

After this guy read my one star review he had the nerve to deny that he was a no-show. I then sent him the text exchange where he agreed with my wife to show up on a particular date and time to review the job. Even after showing him the texts he still denies the conversation and denies having an appointment. Use him at your own risk.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

We have been buying carpet and flooring from Jeff at Floor Depot North for several years.  Jeff recently supplied us with a high end laminate from Shaw for our whole house (except for the bedrooms and bathrooms). It is soooo beautiful,  and it's just gets more beautiful every day.  I swear you can't tell it's not real hardwood.
About Jeff, he is the most honest, knowledgeable, and easy going person we have ever dealt with.  Jeff's prices are very reasonable in fact I believe they are better than the "big box" stores and you get personal service.

Q is literally the best handy man ever. Ever since the first day I hired him, he has tackled all of the crazy random jobs I've thrown at him quickly and professionally. I don't even feel right calling him a handy man as he is way more than that! On top all of that, he's super sweet. I will miss him and all of his amazing work when he leaves California. Damn you Arizona for stealing Q from us!!

We seen the company ad on TV Az sonoran living.. We scheduled for carpet cleaning they did an amazing job. We are very impressed with the cleaning and the customer service. Mark who came out was very nice and pleasant. We will definitely use this company again.

AZ Remodel Pros installed cabinetry and a hall tree for our laundry room. The process was smooth and efficient from start to finish. Izzy had great ideas for the project and Joey did excellent work. We are so excited to have such a beautiful and functional space!

Stopped in to check out the place. I was greeted by Kelly right away. Also got to speak with Nick. They really know thier stuff! I highly recommend them!

Kitchen and bath redid all my bathrooms Mike and Tyson were transparent through the whole process Morgan kept in contact and helped me with explaining the process I would highly recommend mike and Tyson and kitchen and bath remodeling if your looking for your dream kitchen or bathroom.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

I had an outdoor patio wall commissioned through them and it came out spectacular! They put up the wall quickly and efficiently, and I was really impressed with the work! Will be returning to finish patio floor and likely much more!

I just got off the phone with Shane's dad and told him I was almost in tears...with joy that is. My countertops far exceeded my expectations. Our remodel took a down turn when the original one we chose (two months ago) turned out to be out of stock at another store we were doing business with. After checking yelp my daughter found Apache Tile Outlet. Shane was very helpful and professional. From start to finish we had our countertops within less than 2 weeks. Jesus and his crew were wonderful...please,if anyone is looking for the best price & satisfaction in Phoenix check them out.

I can't say enough good things about the experience we had purchasing our carpet.  I requested a quote online after being referred to them by the company installing our walk-in closet.  Scott came out to our house with carpet samples which made it incredibly easy to make our decision.  The prices are very reasonable for a quality product and we had the carpet installed one week after purchase. We couldn't be happier!  The installers took great care in removing the old carpet and reinforcing the floor before installation.  Our room looks beautiful and I would highly recommend AZ Flooring Direct!

Would not choose anyone else.  Excellent craftsmen, fair price, reliable and honest.  Isn't that what we all want from our tradesmen?

Robert cleaned my 3 carpets and they look great. A couple of my rugs (one wool and the other made of polyester) we previously cleaned with a Rug Dr rental machine around a month ago before I moved to a new home and Robert got lots of dirt out of them so I'll be using I Clean Carpets again. They look great. Good communication and fast, too. Recommended.

We had bathroom and kitchen remodeled by this company. Lets begin with bathroom, our bathroom is small about 25 square feet, we wanted to do partial remodel which only include replacing countertop, tiling the tub area, putting vinyl plank on the floor and replacing wall and paint. Since this is our only bathroom, Allen said remodel would take about week-week and half, he said that everything would be accessible like toilet, shower on 4 day of remodel, he said his guy would work 7-9 hours. That was all not true. The remodel took 3 weeks, their guy worked slow and only 5 hours max or less most days, we were without toilet and shower for week and half. The quality of his work was horrible specially tile, culk and grout (pics posted). I had to make him regrout. He was telling me he is blind and cannot see how to culk properly. So this is the kind of people they send you for $8300 remodel. So after he was done, they sent a plumber to install the faucet. Their plumber was even dumber he could not figure out how to install a faucet, I pretty much had to tell him what to do. Later when they connected the toilet the supply line was leaking, that plumber started putting on like 6 supply lines and they were all leaking and he didnt know why. He told me i need to get a new toilet. He started screwing with a fill valve, broke the fill valve, water exploded all over our newly renovated bathroom. I had to yell them to send us someone who knows what they are doing. So finally on week 3 they had to send their best carpenter and plumber to fix what others did. So after the bathroom was done I asked Allen for at least $1000 discount from everything that happened (good contractor would agree on that). He was hesitant at first, said things like that happen (yeah if I was paying $1000 and not $8300). He agreed for only 500 discount on bathroom and 500 on future work, who knows how much he will add to future work to compensate for that.

So we decided to use them again for kitchen which required less work, just countertops, plumbing and flooring, price was $5300 kitchen was completed in a week. Kitchen came out ok, but there were few hiccups, their counter top guy cut the granite for a sink that did not match and they had order another one which took 3 days and they blamed work on one another, counter top guy Dorin said that he doesnt install the support brackets for counter top and they said thats his job. So after the kitchen was done I asked Allen to fix minor damages that were done to drywall from demo. Allen replied that he would charge additional $350 to fix the drywall, they state in contract that repairs are not included after demo, so that basically says we can damage the drywall anyway we like and you will pay extra to fix. I used a 6 dollar can of spackling paste to fix the damages which took me 20 min and if they did the same thing I would of been satisfied, especially after we had a bad experience with bath, but they decided to scam you at the end.

I would stay away from this company for any remodeling needs.

Work began 3/2018 remodeling kitchen, master bath, flooring in 4 rooms. No exaggeration something went wrong every step. 1st superintendent quit weeks into the project. He was a big reason we hired this company We hoped it was just sour grapes but came to find near half the company left at the same time to form their own company. He was replaced by Darren who gave lip service to being the best and having no problem picking up the project. Smooth talker, good salesman, horrible project manager. Was almost never there! Only time we'd see him was damage control after we complained enough. Reached out to the owner twice & NEVER a response. He sent our concerns to the same employee we were expressing concerns over, just making things more uncomfortable. CARELESS! So with that I'll list just some of the endless problems: 1.Explicitly asked for and bid clearly stated kitchen & bath cabinets were to be all plywood construction...much of the boxes and all shelves are particle board. When questioned we got doubletalked to make it sound like we got what we asked for. 2. Signed bid said cabinets lacquered for anti-scuff & scratch. They scratch easily and the paint color transfers when wiped in some areas. Refused to do much but say the bid shouldn't say anything about scratch resistance...well it does! 3. ALL the cheap particle board shelving they put in all cabinets is chipped and there's a giant hole in one of the cabinets 4. Plumber (Dion) tightened new oil rubbed bronze tub faucet with rough tool that chewed up the finish and left without saying anything. They did replace it after enough complaints, but their billing and bookkeeping is so bad that I've no way to know they didn't double charge me for this. They couldn't/wouldn't itemize or logically explain any billing, and left things in invoices they never did. 5. Same plumber, sent to install touch activated faucet. Installed as a regular manual faucet and neglected to install electronics.Left again without saying anything. And he took the electronics with him! Then we mention they say woops, but we don't have the parts anymore, don't know where they went?? Eventually they pulled parts from a local supplier. Work but aren't an exact fit for the model.6. All 3 sinks installed leaked within 2 months...asked for a different plumber but they refused to send anyone else. 7. ALL grout used to tile master bed, bath floor, shower had to be re-dyed because the color was splotchy and just OFF. They finally go back to fix, which takes multiple attempts because if we don't point out every spot they aren't going to catch it. Still not great in a few areas 8. They DO NOT clean up after themselves! Brand-new cabinets were so filthy it took days to clean the dust and pencil marks left! They did drywall after cabinets and didn't cover so drywall dust everywhere. They didn't cover much of anything and were ok letting the dust get all over house. Front yard full of grout because they just dumped buckets wherever. Wood glue left all over kitchen floor. Didn't mask cabinets and got paint overspray on walls and left it. Cut wood in yard without covering and left a bunch of sawdust in the gravel. Cigarette butts left all over front yard. Old rusty tools and other trash left. 9.They DO NOT know how to install & grout beveled edge tile backsplash. Took 3 attempts to do acceptably, and only redid because we persisted. First 2 were so poorly done it's insane we had to point out in the first place. 10. Installed the WRONG carpet pad. We ordered high-quality carpet and wanted the quality pad to match. For comfort & the extended warranty through the same manufacturer. They installed cheap Home Depot pad. Tried to doubletalk & say it's equivalent and still have the same warranty (false) and refused to fix. Then said "I didn't know" (say this a lot) but even if he didn't, why wouldn't he ask instead of install whatever he wants? Stood our ground and eventually they changed after a lengthy standoff. We had to walk stairs with no carpet and tack strips exposed for a while... unacceptable! 11. Not only neglected to pull permits, but actively confirmed multiple times they were absolutely not required for the scope of the project...Wrong! Came to find after all was done they ARE required. This is likely to cause a mess of future issues for me. Response was essentially that permits are a money grab for the city and they never get them because it's not necessary and it's what they always do so it's ok. Licensed contractor fine with doing unpermitted work. 12. Took 2 months over projected completion date. And the only reason it's "done" is we won't have anyone from this company stepping foot in our house ever again!

The installers were on time and very friendly. They took great care when moving our furniture and did a fantastic job installing the carpet.