Best Flooring Contractors in United States

Dale and his family at Flooring America/Chandler run their business the way I wish all businesses were run.

We had a major remodel including both our bathrooms, entire flooring in our 2100 sq. ft. house, kitchen upgrades etc. Work included a full tile shower install in both MBR and guest bathrooms, tile in the kitchen island and back splash and tiling and hardwood for our floors.  That was about eight years ago.  

The work and customer service was stellar then and it is stellar now.  (Wow, a  company with an awesome track record in Arizona...who knew?) We have had several repairs that needed to be done within the eight years and Dale and his family have been there promptly to take care of the situation and WITHOUT QUESTION.

Flooring America is a franchise, so I can't speak about the other locations.  I can tell you unequivocally that Dale's Flooring America in Chandler is top notch.  They will get our future work along with my highest recommendation.

So nice to find a company that goes above and beyond.  Thank you Dale and Family.

Floor Depot provides excellent customer service and the best prices. Recently, I needed to find an exact match to existing tile in my home. I worked with Travis, the owner of Floor Depot, and he was extremely helpful. He knew the tile I was looking for by name and after getting a bit more info said he would look for a local supplier. He called me back the same day to let me know he had found the tile I needed. He even arranged for us to down to the supplier so that we could double check to make sure the tile they had would be a match by comparing it to an extra we had. Once we knew how many square feet we needed, he double checked to make sure we everything, including the dyelot, was correct.

My husband and I called almost a dozen tile distributors in the valley looking for this tile. While a few did have the tile we needed, no one provided the same level of customer service that Floor Depot did. Additionally, No one else came even close to matching the great deal he gave us on the price and delivery cost. So, if you need flooring definitely call Floor Depot.

This is a fantastic company. Every member of their team, from the sales to the install, were responsive, professional, and accommodating. From selection to install, they completed a large kitchen project in under four weeks... Unheard of in today's climate.

We can't say enough about the excellent work Russ does. He was punctual, professional, knowledgeable and reasonable. He was helpful in suggesting different typmaterials as we went along. We'll be ready for our next project soon and will definitely be calling Russ.

Cesar and his dad make the dynamic duo. They were professional, always in constant communication and hard workers. They got it done so quickly and efficiently and stayed within our budget. Will definitely have then do our bathroom when we are ready. Highly recommend.

First-off, we had been looking at flooring samples at different businesses for almost a year and were getting completely confused.  

We eventually found Floor Depot North and spoke with the owner Jeff.  We told him what we were "kind of looking for" but didn't know for sure.  Jeff explained several different options and showed us a lot of samples from the large selection at his store.

We ended up choosing a beautiful hand-scraped engineered wood from Shaw. It came in 3 widths, which is something we never thought of until Jeff suggested it.  

Jeff gave us a great price and the service was outstanding.  The new floor completely transformed our house.  We will not buy flooring from anyone else!

I love working with Big Q
Very reliable and professional.
It's hard to trust or find a good contractor. I'm so happy to work with him. He helped me with many different projects. He is very patient and try to deliver the best quality and make his customers happy. And so reliable. He always messages me back right on the same day or just a few hours later when I sent him a text.
I recommend his service 100%

I used ACR for a home owner insurance claim after my water water heater rusted out and took out my 4 year old (very expensive) Pergo floor. I used ACR as they came recommended by my insurance company USAA. If it were not for Jennifer, I would have rated this company one star lower as there were a decent amount of communication issues, but Jennifer gave it her all to make things right, and she did. I had my entire main floor plan re-tiled, which went right on time. But some days people would show up at my house unannounced ready to work. There was a major lack of communication and the problem wasn't really with ACR it was with the contractors they contracted work out to, because then those contractors would contract that work out to other companies, so it was hard to be in contact with who was doing the actual work. I think my main discrepancy was with the contractor they had to do my baseboards. I am a handy man and have worked in the trades, I understand how it works. This guy for one wanted to over charge me for base boards, which initially I stomached. But, when he contracted out the work he never gave me a time or day when it was going to happen, (which had become a trend with this guy.) So, when some random day some random guy shows up ready to work I had to turn him away, as I was busy that day. When I called the contractor back he wanted to schedule me out another two and a half weeks! I am already paying the up charge and now I am being put on hold, for work I could easily do myself. So, I decided to tell him forget it I'll do it myself. When I tried to get a hold of him he was no where to be found. Finally ACR got a hold of him for me. I told I would do the work myself, when I said I wanted a refund he said I would have to talk to ACR about that. ACR was very accommodating and apologetic. Jennifer, the MVP of ACR, even helped me out after ACR had confused my bill and quote with another client which was much high then we originally talked about, but she helped me out and honored our original price. Basically to make a long story short, I think ACR as a company is good, I just think they need to spend a little more time screening the contractors they work with. Like I said the work that was done was timely and done well.

Brian and his crew did a great job! We started with a bathroom remodel and added a kitchen remodel, and they finished the job within a few weeks. Brian was very quick to respond and their bid was highly competitive to others.
I wouldn't hesitate to call them again for any future work on our home.

Absolutely impressed with these guys.  Had a living room/dining room tiled. Job was so professionally done.  Crew was neat and fast.  Had kitchen cabinets installed.  Once again professional job with neat and courteous crew.  Doing 2 bathroom remodels now and cannot wait to see my finished  product.   I am so delighted with this company that i want to buy an old house and have them completely remodel it.  Lol

We recently decided to upgrade and remodel portions of our home including replacement of most of the floor.  Kitchen & Bath Remodeling was recommended to us by Joey at A World of Tile on Speedway in Tucson.  Tyson from Kitchen & Bath Remodeling called us right away to schedule an initial meeting and plan the project.  The project required removing approximately 1600 square feet of old tile and underlying thinset which took about a week of very nasty and dusty work.  But Diego and Lester were up to the task and did a great job of removing the old tile.  Then for the next two weeks Diego and Lester laid the new wood-look planks of porcelain tile.  Tyson and his crew of Diego and Lester were very professional and highly skilled.  We are very happy with their work and the new floor is beautiful !  Needless to say we highly recommend Kitchen & Bath Remodeling...an excellent company.

I needed a new contractor to do some renovations on our new home so we turned to Yelp and and found shepherd contracting. We used Thomas and his team when my new home needed some updating. The communication was above and beyond. We love our new bathrooms and will post updated photos soon!

Alfredo and his team always do excellent high-quality work. We've had them rebuild the gables on our house, rebuild a covered patio on our casita, and replace several sections of warped and worn-out siding. Everything has turned out great and we're very pleased. We'll be happy to hire Alfredo's team to do more work for us in the future!

They gave me a really fast quote and their installer was supposed to come out to confirm the measurements.  After my prompting the installer scheduled to come out this past Saturday but he never showed up.  I texted him and no response.  Dont do business with this company, very poor service.

We own a Tri-level home. On 11/5 we had a serious flooding in our upstairs bathroom which flooded 2 bedrooms hall and staircase, then flooded through family room ceiling and destroyed all carpeting for the above and drywall ceiling and carpeting below. By the time we went through the restoration process; drying out --eliminating mold potential etc.; we were totally exhausted & due to the holiday season very pressed to get bids etc so we could finalize our insurance claim and get the restoration process completed before end of year. By the time we were ready to replace floor covering it was 2 weeks before Xmas ! We shopped Home Depot , Carpet Closeouts on Cave Creek rd. and also had an independent contractor bid the labor only, with us buying the material. We wanted to upgrade the downstairs family room to tile or laminate as this was the second time that area had flooded. However, after trying all options, we just couldn't make the budget work to do this. Then my wife just happened to stop as a last resort at AZ Flooring Direct on T-Bird (near our home) . WHAT a game changer ! The Mgr- Jim Pollock really worked with my wife to the point that not only were we able to upgrade to a higher quality tile than any we had priced---but it was .40cents per sf cheaper ! The carpet was a better quality for slightly more cost than we had seen. The clincher was that their installed price was about 25% less ! And they could guarantee completion before the end of December. On 12/12, we gave Jim the order----and due to what he had saved us in material & labor cost, we were able to also replace the carpet in our MBR,( which was NOT part of our flood claim), and still stay within the claim settlement we had received from our insurance co.. On 12/21 they began installing the tile in our below ground family room. There was no way to move out the large pieces of furniture---which meant doing 1/2 then waiting to set & grout then move all over to the other half. A LOT OF LABOR !!  Martin and his father were the installers for the tile. They worked over 22 hours to get the job done ! It was a beautiful installation of a hexagonal shaped room ! Right behind them on the 23rd, Fernando and his crew of "magic carpet installers" came in and installed all 3 bedrooms & two stairways , in about 6 hours, including removal of all old carpet ! The whole job is absolutely beautiful ! Their craftsmanship and courteous, "we want to please you" attitudes were all so special. They also left us extra tile & carpet for future repairs.
So after 6 weeks of a disaster, Arizona Flooring Direct gave us a "Christmas Miracle" !

Thanks to Jim Pollock, Martin & Father, Fernando & crew, Gabe in scheduling & Scott the owner------HAPPY NEW YEAR !!! WE OWE YOU ! WE WILL RECOMMEND YOU; WE WILL BE DOING THE REST OF OUR HOME AS SOON AS WE CAN AFFORD----WHO WE GONNA CALL ? THE FLOOR BUSTERS AT AZ FLOORING DIRECT !!
Sincerely with Best Personal Regards,
Gary & Mac B

Would not choose anyone else.  Excellent craftsmen, fair price, reliable and honest.  Isn't that what we all want from our tradesmen?

ROB IS OUR HERO!! My husband and I had just moved out of our second floor apartment and needed our carpets cleaned like "yesterday".  We knew without a doubt, because of the awesome Yelp reviews, and because of a previous encounter with Rob, that Rob was definitely the man for the job.  We knew he would be crazy busy, and he was, but still Rob made such a great effort to fit us in his schedule the same exact day I called.  Thats unheard of!! He was so sure he didn't want us to be overcharged by anyone else because of it being a last minute job that he agreed to fit us in.  He is honest with his pricing he didn't charge us a penny more for this being a last minute job or for it being on the second floor.  I paid exactly what I paid for 1 year ago when we first used his services.  
Rob is a  God send, he really is!  Working with Rob was a very pleasant experience, great personality, honest, and his attention to detail is superb!! Rob's been in the game for a long time and you can tell, his work speaks for itself!!! ROB YOU ARE AWESOME, thank you again and again and again!!

Wow, what else can I say! I've been getting quotes on project that needed to be done in my house and they were by far the most competitive and professional. They came when they said they would come and even let me know when they were on their way. Dave was beyond pleasant and talked me through the whole process. I'm definitely going with them for this project and will use them for a couple other projects that I have planned.

Had them come out to my home, sat at my table, discussed the project, took measurements etc.  Said they'd have a quote in 3 days.  Coming onto almost two weeks and no responses to my follow ups.  I imagine how it would be if they had my money.  If you are the type of person who loves having their time wasted, these guys are for you.

Miserable experience with this awful company and I regret doing business with them. Too many things to list, so I'll just advise you all to avoid them if you have a flooring project.