Best Flooring Contractors in United States

I had a great experience working with Marilyn and Gil to make custom stair nosing for my home.  I had purchased a solid bamboo flooring, but the manufacturer did not make stair nosing in this product.

I was recommended to Contact Classic Millworks and met with Marilyn the same day.  She was able to make me a prototype by the next day in order to keep my project on track.  

Gil crafted the nosing for my project and was very personable while discussing my project and sharing advice for completing it.

Overall, this is a great family owned and operated business and I highly recommend them.

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I needed my garage floor fixed because I was moving out. Giovanni's crew Frank showed up and removed the epoxy coating off of the two sewer covers in my garage.

They were super quick, did a really professional clean job, and all for a great price!!

I wouldn't recommend this company to anyone.  First of all they sent a guy out to give us a quote for backsplash in our kitchen.  After signing his quote, we did not hear back from anyone for about a week and a half.  We made a call and talked to Debra,the owner of the company.  Come to find out, the gentleman who gave us the quote, was fired.  He gave us a quote of $190.00, found out later that there is a minimum of $500.00.  A couple days later, Debbie came out to our house,gave us a quote and said she would get back within a couple days, once she could set up one of her contractors to do the job.  After about another week of waiting, we made a call to Debra and she set us up for the following Thursday and Friday to have the back splash installed.

I took a scheduled 2 days off from work to have this project completed, which was told by Debra that is how long it would take, which was awesome!  With the appointment set for 9:30 the following Thursday, I patiently waited.  I received a phone call from Debra at 10:25, telling me that the contractor would not be showing up that day, because his tools were locked up in storage and they were doing construction at the storage facility that day.  

Debra called me up at 1:30 that afternoon and told me that she found another contractor that came highly recommended by one of her other contractors.  She gave me his phone number and I made contact with him.  He told me that he would be at my house at 3:30 to start the work.  He was late and didn't get to our house until 4:00.  This contractor along with his brother showed up, came into our house, saw that we had all of the material along with instructions from Debra of what needed to be done.  The 2 brothers asked me if it would be okay to go and get some food and drinks, then they would be back at 6 o'clock that night to start the work.

Well 6:20 rolled around and still no sign or word from the contractors who were supposed to show back up and start the work.  I made a phone call to Debra and was not a happy camper.  She asked me how the work was going and I told her that her contractors never showed back up.  She made a phone call to them to see what was going on.  Well their plan was to not even show back up at our house.  At this point my blood is boiling and I didn't have to many nice things to say to Debra.

Next thing that she offered was a discount for the price of the installation, and that she would find us another contractor and get back to us before close of business Friday afternoon.  Romberg I said in the beginning that communications not very good with this company?  Well I called Debra up the following Tuesday, because she did not get back with us like she said she was going to do on Friday, and told her that we wanted our deposit back.  Her comment to me was, "you were on my list of people to call today."

To bad I have to give a 1 Star rating to post a review, but there's no other option, because I wouldn't do that if I could.  Time to find a company that will work with us and do as they promise.

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied some of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a "judgement" was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this "judge". We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, "DENIED". There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and say we were too particular, and they will say they went out of their way to agree to what were "our unreasonable personal preferences", and they will deny there was any damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn't, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don't expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

Recently purchased an older home in the area and happened to pass by this place daily while moving. It was small and I didn't think it will have the selection of bigger flooring retailers BUT I was wrong...... it had better prices and a better selection than all the places I had been checking out. They worked with me every step of the way by letting me take samples to see what I loved, to making sure I could get installed exactly when I needed. ASK FOR RYAN when you go in, he even showed up while the installers were there to check on things and contacted us that evening to make sure we loved our new flooring. A great place to do business with!!!

Perhaps one of the best contractors we have ever dealt with hands down, and we have worked with tons of contractors as we own numerous rental properties and have flipped and remodeled many homes. Oko and Sal are extremely professional, humble, respectful, detail oriented, and have immaculate house keeping skills. No messes left behind, no hassles from beginning to end, reasonably priced, and very responsive. Oko was a spot on project manager, and Sal had great backsplash tiling skills. We found our new go to tile guys...thanks again gentlemen.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!!  Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't  express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!!  Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!

Hired to remove waterproofing along entire front and sides of house from previous 3ft.tall flower bed. After the estimate was presented, I called with questions. The owner personally answered my questions along with the amazing project coordinator, Kimberly. Kimberly was extremely patient, knowledgeable, and a pleasure to work with! The team was professional and showed up on time on the day they said they would (seems rare for contractors these days). They kept us updated every step of the way via email, text, and phone calls.  We will be hiring this company for our next project! The owner and the company focus on customer service and they did not disappoint! We could not be happier with our experience. Thank you!

Scott Burhorn was honest, polite and fast and also had the least expensive product and the job was done so fast. I remodeled our kitchen, bath and flooring and it turned out beautiful!

Sadly, The owner of this business has no affection for the truth.  His response is not based in reality. I could go on to clarify but he is out of my home and that's the important thing.
Be careful.

So far so good just called and they said
They can be at my home in 15min
The company was quick efficient
For the price I paid
I got done what I needed
Peet was in charge of my job he rocked!

The store did not have anything in-stock that was listed on their website and couldn't order it.  No displays, just palettes of cabinets.  Sales staff was not helpful at all.  Drove 40 minutes to get here, what a waste of time.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!

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