Best Flooring Contractors in United States

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

My husband and I looked around for someone/company to get our garage floor done for a couple months and they would either never return our calls or set up a time to come look and never show up. Very frustrating to say the least. Until my husband reached out to Preston and we were finally treated with professionalism. He gave us an estimate and put us on the schedule. The guys showed up early on a Saturday and worked all day to finish that same day. They were very nice and knowledgable. They even moved my washer and dryer out of the way and then put them back when they were done. I'm very happy with the final result, the floor was in bad shape, had an old paint that was chipping and also had some wide cracks which they fixed. Now it's all smooth and it has a nice sheen. I would recommend ground control flooring to anyone in a heart beat!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

What a treat it is to have a beautiful shower! We had Frank and his crew come in, and rip out the 'mini' original shower in our master bath and build a new-as well as installing tiling around the tub.

We now have a larger shower and tiled shower floor (both with perfectly spaced tile) and it complements the entire room. If I could, I would host parties in there to just show it off! Frank was very professional and stayed in contact through the entire process. If you get lucky you might even meet the official 'owner', Giovanni. :)

Frank also installed a backsplash in the kitchen. WOW! It makes the whole kitchen look like we remodeled. He went above and beyond to make sure tiles with 20+ different patterns never touched and did not show up near each other. It was crazy time consuming and I have studied it a few times since he finished it. And I can happily say I still haven't seen a pattern mishap.

I highly recommend both, Frank and Giovanni!

Let me start out by saying that I don't know anything about anything when it comes to home anything. I'm not a homeowner myself, so I've never dealt with any house projects, large or small. My aunt & uncle have a place in AZ that I've been staying in as I go in and out of the area for work (my boss lives there), and they asked me to help with some remodeling they were doing. Then they went off on their cruise halfway thru the project. Nice of them. :-D

I got really great care and service from Debra, who was my main point of contact. Maybe she took pity on me because I was totally clueless, but she was so sweet and helpful! She communicated with me constantly and helped manage things down to the last detail. My family is absolutely frugal but still wanted high quality work... this is their home, after all. And this place is older with its share of minor damages and general wear/tear, plus they have 2 big doggies, which means everything takes a beating over time. The new carpet and tile turned out beautifully and the project finished on time (critical for me as I had to get back home to LA) and within budget (critical for my dear homeowners).

After living thru a fairly straightforward project, I got a glimpse into the potential headaches of fixing up your home - even a small project is a lot TBH. But working with Debra was a relief as she eased a lot of the pain and panic that both my aunt and I are prone to (sad but true, love u auntie). I don't think they're the cheapest, but their pricing was still competitive and you do get what you pay for. Thumbs up from me and my fam!

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied some of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a "judgement" was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this "judge". We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, "DENIED". There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and say we were too particular, and they will say they went out of their way to agree to what were "our unreasonable personal preferences", and they will deny there was any damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn't, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don't expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

I stopped by to check these guys out, and I looked around for about 30 min before someone said hello. I just replied bye and continued out the door.

Perhaps one of the best contractors we have ever dealt with hands down, and we have worked with tons of contractors as we own numerous rental properties and have flipped and remodeled many homes. Oko and Sal are extremely professional, humble, respectful, detail oriented, and have immaculate house keeping skills. No messes left behind, no hassles from beginning to end, reasonably priced, and very responsive. Oko was a spot on project manager, and Sal had great backsplash tiling skills. We found our new go to tile guys...thanks again gentlemen.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I initially found the staff to be knowledgeable and helpful. I was given a quote to furnish an interior stone wall veneer for an entertainment center wall. The cost for materials was competitive. They also gave me an install cost. Not knowing the time required for installation, I made the mistake of ASSUMING if the materials cost was competitive, so would be the install cost. HUGE MISTAKE. The install by a third party was  smooth and efficient. The install quote was based on a per square foot cost. In the end, the final accounting amounted to a cost to me of $300/hr for a 2 man crew. Blake at Hardrock Stone & Tile stated I agreed to the per-square foot cost initially quoted, so that is what they would charge. BUYER BEWARE! I guess they expect you to know as much about their business as they do.

I would recommend getting a quote from two other businesses if you work with "GPS." I found their estimate to be double that of the two other businesses I requested estimates from. Not sure if that's always the case, but worth noting.

They did show up on-time and offer an itemized written estimate.

Wonderful experience all around. The office team was great to work with and helped me select absolutely gorgeous product. I needed to do the floors before I moved in and needed work done ASAP. They were able to start right away and the crew was incredible. Fast, reliable, and gorgeous work. I couldn't be happier with my new floors and would absolutely recommend this company.

Sadly, The owner of this business has no affection for the truth.  His response is not based in reality. I could go on to clarify but he is out of my home and that's the important thing.
Be careful.

These guys are one of the worst restoration companies ever their project manager Kenny is totally dishonest he hire a second and third-party contractors he uses laborers that he picks up from Home Depot to do most of the work while he supervises if he's not out running errands like the counterman that he hired to do the job at my home which turned out to be completely disastrous. I wouldn't recommend them to my worst enemy they seriously suck plus the cabinet guys that Kenny hired were a husband-and-wife team that came in in the evening to do our cabinets with no level steaks no shams no wedges everything was unbalanced just giving everybody out there a heads up do not use these guys

The store did not have anything in-stock that was listed on their website and couldn't order it.  No displays, just palettes of cabinets.  Sales staff was not helpful at all.  Drove 40 minutes to get here, what a waste of time.

Despite what others say, please do your homework first.  This guy (Mike HRafi/Michael HRafi is a true con artist and will lie, cheat and steal.  I first purchased carpet from him and he did a good job.  I then hired him for another job and he outright took my money and said that the contractor he hired went bankrupt, only to find he never hired a contractor, and manufactured and altered receipts.  I am warning you, he is not a nice person.  He comes across as a caring, concerned and savvy business person; he is nothing short of a con artist.  You can call me if you like to get more information.  My number is 281.300.8282. I just don't want you to get scammed like he scammed me.

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