Best Flooring Contractors in United States

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I have used Frank and his company several times to do remodel work on my rental properties. Franks always does a quality job!

We are so happy with our new floors in our large assembly hall at Valley Christian! We have heard of the work Floor Coverings has done in residential homes, and we are so pleased to see such great work at our school in such a large space! The flooring completely transformed this 3,500 square foot space, even more so than the paint and different things we did on the walls. Deb was super responsive, and they even finished the job a day before she originally quoted. Would absolutely work with Deb and Floor Coverings of Chandler again!

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

We recently had all our floors redone with tile and carpeting and the experience was above our expectations.  We had really good customer service and assistance in choices for our tile and carpet.  We needed it completed before Thanksgiving and they worked through the weekend to get the job done in time.  It all turned out really nice and I was so impressed at the job they did cleaning every surface and all the shelves.  I expected to have to do some myself to get ready for the holiday but they did an excellent job and I was ready to start cooking and have company!

After obtaining several estimates, I hired Arizona Floors to redo my kitchen/entry/laundry.  They were by far the most responsive, responding quickly to my inquiry and showing up when they promised.  They came in about $800 less than other vendors, and included tearing off and disposing of old flooring.  Their installation crew was a couple hours late, and I had a hard time getting in touch with anyone.  But when they did arrive, they did quick and quality work.  When I am ready to do carpeting, Arizona Floors will get my first call.

Oko and Sal did our backsplash and did it perfectly. They even uncovered an earlier flaw and took steps to address that. They worked efficiently and finished on time. Upon a follow-up involving a cracked tile, Oko came back on the next day and expertly repaired it. Their results were flawless and they were willing to deal too. We're saving his card for future tile projects. Highly recommended.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

The owner Greg was so awesome to deal with! We've had so many issues with contractors lacking integrity - Greg was the opposite! Returned all our calls, his crews showed up when they were supposed to and work performed was excellent! Jesus and Milton (tilers) were incredible!!! They made suggestions, asked proactively how we wanted to handle the inevitable challenges that arise in a project of this scale and their attention to detail/resultant work was of the highest quality. Greg and team rebuilt our shower, did the floor tiling and our granite for our vanity.

I would recommend GPS for all of your remediation needs!

What started as a roof leak, ended in a hole in our bedroom ceiling and a long battle with the HOA and Insurance company on who was going to fix it.  The one shining star through the whole process was working with Global Prevention Services!  Michael and his team helped to ease my anxieties, making phone calls to whomever was necessary in order to get the job done.  I fully believe they went above and beyond what any other company would've done to make sure we were taken care of!

All that being said, I'd be remiss if I didn't mention the actual work.  You would never be able to tell that there had ever been a problem.  Flawless.

As far as what other reviewers were saying, we did get multiple quotes and GPS was aligned with what other companies were quoting.

Thank you again GPS, you were the silver lining throughout all of this!

I was referred to Scott by someone who's company uses Puckett's for most of their flooring needs.  Even though Puckett's wasn't in close proximity of my home, Scott made the trip out, measured the area and gave me some great advice on tile choices.  Shortly after, I visited the showroom where Ted continued to help me with some samples close to what I was looking for.  Once I took the samples home and narrowed the decision, Scott followed up with pictures of how the tile would look in a larger room.  Fast forward...the tile was ordered and completely installed within 10-14 days.  I'm super happy with the process, workmanship and how it looks.  Purchasing new flooring is a huge investment and one that shouldn't be taken lightly especially when it involves a product other than carpeting.  My biggest worry was getting something that was too busy looking or I didn't end up liking at all.  Scott took all of that worry from me!

While doing renovations at my condo, I happened upon Pelleco based on the excellent reviews on Yelp. Happily, the yelp reviews were correct, the team at Pelleco is great to work with! Sam made the product selection very easy and we had our new kitchen counters and undermount sink installed within less than 10 days! On top of that, the total cost of the job was significantly less than the quotes we got from the big box stores as well as other companies. Pelleco also came out quickly to address some issues that we saw with the install. Great experience overall!

I came home from work and had water coming out of my garage running down my drive way. I have never had to deal with something like this before and did not know who to call. the first thing i did was shut the water off to my  house. I found this company on line. When I called the person who answered the phone was nice and had a technician at my home by the time the plumber was finished repairing the pipe that broke. Kevin was who came to my house and was able to explain the process to me and was able to help me file a claim. I did not know really what i had coverage for and i have two young boys in school. I was able to get into a hotel. It was still stressful but, if no one told me i would have tried to stay in the house with all the fans. A crew of guys showed up shortly after Keven arrived, they worked quickly to move my stuff out of the wet areas. Some things were just trashed but, they also told me to take pictures for the insurance company. They were really clean and worked around my schedule so i could let them in through out the week while they picked up equipment. When everything was dry they started to work on fixing parts of the house damaged by the water. I didn't know i could choose who i wanted to do the work. My insurance company tried to get me to use their vendor but, it was nice not to have to look for a contractor to fix everything. I guess this happens a lot and i never really talked about it with friends or anything. If anyone ever asked me or i heard about someone with the same problem i would tell them to call Zona. I don't have anything to compare the experience to but, what i liked most was i knew what was going on the whole time.

I went in to the Camelback location twice and did NOT get approached with a friendly smile or an offer to help. Two guys and no customers in the store. This is clearly a leadership mistake, if you want sales than approach your potential  customers!

They need to scrap ALL employees and get people that actually want to make money. Their approach to business is all wrong. Don't waste your time.

Not a competitor, only a 1 time customer.  I did check out your self written testimonials.  A customer can not update your webpage but that is what Yelp is for.  Not a personal attack, just telling it like it is.

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Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.

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