Best Flooring Contractors in United States

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

When Frank stepped foot in my house I had 3 functional bathrooms; when Frank left, I had two. I had 4 livable bedrooms, and because of Frank Magallon, I now have 3. I hired Giovanni Custom Flooring in June of 2016 to remodel my guest bathroom, tile my office, and remodel my Son's bathroom. I have lost a total of $13,950 and Frank Magallon has destroyed my house.  

During Frank's time on the job, he would often text me asking for additional money. The written contract we agreed upon only requested 50% upfront, and 50% upon completion. When I mentioned this to him, Frank stated the things he had left to do were minimal and could be completed quickly. Because Frank was a friend of a friend, I thought I could trust him.

Prior to Frank walking off the job, we discussed him remodeling my master bathroom and bedroom. In October of 2016, Frank asked if he could get started on that project as well. Even though I was reluctant because the first 3 tasks had not been completed, I agreed because I was eager to get everything done and paid Frank $7250 (50% deposit) up front. In November of 2016 Frank asked for an additional $3000. I became increasingly concerned and asked Frank for an itemized receipt as to what my money had been spent on thus far, and an explanation for the additional $3k as his initial contract only required 50% up front, and 50% upon completion. Frank told me, me asking for an itemized invoice was making it too hard for him to do his job and he would not commence work until he had the 3k in hand. After 5 different escalated conversations and multiple text messages, Frank finally produced an itemized invoice. Not only was Frank re-charging me for things he asked me to go out and purchase prior (i.e. paint), but each task on the invoice was highly inflated. When questioned, Frank refused to explain.

MOST IMPORTANTLY: During this process, Frank advised it was ok for me to move back into my bedroom after he claimed to complete THE WORST version of a stained concrete floor. While sleeping in my room I would wake up nauseous, short of breath, and have TERRIBLE migraines. After Frank walked off the job, I had my house inspected and it was discovered that the open sewer and plumbing pipes Frank left open and exposed, were leaking METHANE GAS throughout my bedroom and bathroom. I was told I could have suffocated in my sleep from methane gas exposure.  

I could write a book on this TERRIBLE experience Giovanni Custom Flooring and Renovation put me through. Aside from being a crook and almost killing me, below are a few of the other things I experienced.

1. My office that Frank was paid to tile, still has carpet in it.
2. October 7th, 2016- Frank tries to cut corners any where he can. Instead of using a dumpster for trash, Frank left old, rolled up carpet and a bathtub propped up against my backyard fence. My dog used this as a step, jumped over of my backyard fence and was found dead the next morning across the street from my house.
3. Frank contracted an electrician to add remote control, color changing lights in my master bathroom. I paid an additional $700 for this work to
be completed and have NEVER seen a remote control or even a light bulb! I have called this same electrician back and he is now trying to charge me $580 to finish what I ALREADY paid $700 for!
4. The white subway tiled bathroom Frank has displayed above is my bathroom. The picture fails to display the exposed electrical outlets, unset toilet, open vent with no vent cover, and sloppy paint job. The shower glass expense was conveniently left off of the original invoice and Frank tried to collect an additional $600 for the glass after all was said and done. This bathroom has a terrible smell coming from shower. This smell that not there before Giovanni Custom Flooring demo'd the bathroom. When I mentioned the smell to Frank, he refused to take accountability and claimed he couldn't smell a thing however, everyone else that enters my bathroom can. The estimates I've received from new plumbers  to get rid of this smell range from $4k-5k.
5. In July of 2016 I told Frank I was also going to need to fix the warped, sun damaged siding on the front of my house. Frank contracted a guy to stucco my house ($2150). During this process, they detached electrical outlet covers, storm gutters, my doorbell and outdoor window shutters and NEVER put them back. My doorbell was later found in the grass in my front yard.
6. My hall bathroom mirror, tools, and cabinets that were removed from the bathrooms Frank demo'd disappeared. I wasn't even given the option to keep them. Not sure if they were thrown away or if he decided to keep them for himself.

I am a single woman  who works in the mortgage industry and know nothing about construction.  Frank took advantage of that. I would not recommend this man or his company to my worst enemy. I am currently working with the Registrar of Contractors to recover what I lost.

We called around to several different floor installers and received a number of quotes before deciding to go with Floor Covering International. Prior to settling on FCI some other installers had changed quotes on us multiple times for no justifiable reasons. FCI was able to start the installation sooner then everyone else and the installers where a friendly bunch of guys. One of the installers is a budding Pavarotti because he was singing while installing our tile. We fed our installers and kept them hydrated with sodas. The final result is very good and we are quite happy to have a smart looking backsplash in the kitchen. The previous backsplash installer was a handyman from Thumbtack and it was a complete disaster. FCI also installed plank porcelain tile in our front room and tied it into to the rest of our existing flooring perfectly. Looking forward to future projects with FCI.

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

Fantastic.  I'll never consider anyone else for a flooring job.  Highest quality products and very competitive prices.  I had them put mostly laminate boards and some tile throughout my remodeled home.  They took the time to make sure the laminate was laid exactly right (ie. no bouncing, no clacking).  They even pulled up a large section and re-laid it when they realized it wasn't perfect.  There was one minor issue, but the owner came right out and fixed it when I pointed it out.  I wish dealing with all contractors went like this.  I highly recommend Custom Floor Covering.  Ask for Mike Thompson.

After contacting them they called to set up a quote within the hour. Lisa showed up measured and got the name of the tile we wanted. A few days later she emailed a quote since we could get the tile cheaper at AZ Floor and Decor we bought the tile from them and AZ Floors did the install. The install cost was a little higher than I wanted to be but after reading their reviews I thought you have to spend money to get quality work plus we were having a lot of ceramic tile and some carpet torn out. Original quote was 5 days total, 3 for demo 2 for laying the tile. Supposed to start on a monday got a call from sales person that they cant start till tuesday, ok no big deal. Start Tuesday with demoing the tile, it took them all day to remove just the tile, not sure if this is on par or not. Next day we were not there as they continued to work so no clue when they showed up to work but when I got off work I got there around 2 and they had grind down about 10 sqft of the thin set. Which they were having problems with my breakers tripping but if its not working why continue to try it move on to something else. They only started ripping up the carpet when I mentioned it. Next day again no clue when they got there but they were able to keep a breaker not sure what was going on there. They got about 1/3 of the thin set up and jack hammered some of the other but not completely flat. Friday got a call from the sales person telling us they would be charging us for an extra day due to the thin set taking so long..... yeah not too happy about that but work continued as they finished grinding the thin set. Saturday it was ready for tile install they did finish laying tile in one of the kids room and cut tile for the next room. Monday comes and they showed up early finish laying tile in two of the four bedrooms so three bedrooms have tile in them if you are counting at home, oh and they left before 1. I ask them to start grouting the next day of what they got installed so I can put my kids' rooms back together. Tuesday they grout and me and my wife go into the store to talk about whats going on. Our sales person wasnt there so I talk to someone else. After asking when our floors would be done the person we talked to asked how long have they been working and when we would be moving in. After I told her it had already been a week and we were living there her face changed and said ok wow yeah I will have your sales person call you. We get home and the lead guy working on the tile tells me they would be bringing in another set of guys to get this done. Later that night we get a passive aggressive text from the sales person basically stating that they had run into problems with our house and we need to be patient, ok maybe it wasnt passive aggressive but thats how i took it, but they continued to work and the floors finally got done that Thursday with the extra crew. So 5 days of work turned into 9 days and we paid for them to move our furniture and move it back after, they moved the couches and entertainment center they asked if I was good so they can leave. Looking at it now I wish I would have hired someone from craigslist to do it, the quality of work probably would have been the same.

Customer Service - 1 out of 10
Quality of work - 6 out of 10
Timeliness - 1 out of 10
Would never use them again would not recommend anyone to use them.

Hi there,first of all I want to thank all the people that took time for writing all this good comments of our service, I appreciate that, we continue installing with the same professionalism,every client is so important for us,thanks a lot!!

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Highly recommended! Very competitive with pricing and communicative throughout the entire project. This team was able to come out promptly, provide a quote and complete installation with just a matter of 2 to 3 weeks. Outstanding quality cabinets with attention to detail during installation.

I would recommend getting a quote from two other businesses if you work with "GPS." I found their estimate to be double that of the two other businesses I requested estimates from. Not sure if that's always the case, but worth noting.

They did show up on-time and offer an itemized written estimate.

F**kit Flooring is a more suitable name as it perfectly describes the way they conduct business.  Sloppy install with cracked baseboards, uneven seams, bullet like holes from the stapler and damaged walls to name a few. The floor preparation was not properly done resulting in dips, squeaky spots and gaps between the baseboard and the floor.  But to Kris Dunn, the salesperson overseeing the project, that was a good job that her crew did and all we got was "I am sorry you are not happy" with zero attempt done to make it up to the customer at least in some way. That's the kind of customer service one would receive at Puckett Flooring. 18k later we have less than subpar flooring install and need to hire contractors to fix the damages caused by Puckett Flooring crew. "Thank you, Puckett Flooring" for the wasted time and money.

Sam did a bathroom remodel for us.  When it was finished we noticed the two cabinet doors were warped and other items needed fixed of which he did correct. It took awhile before he sent someone out to fix the doors.  His crew didn't get it right several times. After TWO YEARS he finally got someone to correct the problem. We had to call or text him constantly to find out what was going on with the doors. He had all kinds of excuses such as he was out of town or the guys we're out of town. Also someone had Covid or were sick. Excuses after excuses one of which they were out of paint.  he had no one who could fix it, etc. At times he seemed irritated with us for asking about our doors. We would either call or text him every other week. Glad it's over. To say the least would never hire Sam.

Horrible experience and would not recommend. I wish they were as eager to complete the job as they are to collect payment.

I can only give the Phoenix store a negative t stars. Just horrible customer service.once they received my money with my order. Promised me delivery of my cabinets in 2 weeks. It also promises this on their website too. It 6 plus weeks and nada. Meanwhile the demo in my kitchen, baths and laundry room was done based on when I was told I would get my cabinets. I was also promised assembly and installation at a confirmed price only to get an invoice for more than double the price. I went into shock when the invoice was over $15,000. That is in addition to the cost of the cabinets. Just unbelievable. Tried and still trying to contact the "higher ups" at this company appears to be a scamming company, at least at their local Phoenix store front.

Despite what others say, please do your homework first.  This guy (Mike HRafi/Michael HRafi is a true con artist and will lie, cheat and steal.  I first purchased carpet from him and he did a good job.  I then hired him for another job and he outright took my money and said that the contractor he hired went bankrupt, only to find he never hired a contractor, and manufactured and altered receipts.  I am warning you, he is not a nice person.  He comes across as a caring, concerned and savvy business person; he is nothing short of a con artist.  You can call me if you like to get more information.  My number is 281.300.8282. I just don't want you to get scammed like he scammed me.

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