Best Flooring Contractors in United States

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

My husband and I looked around for someone/company to get our garage floor done for a couple months and they would either never return our calls or set up a time to come look and never show up. Very frustrating to say the least. Until my husband reached out to Preston and we were finally treated with professionalism. He gave us an estimate and put us on the schedule. The guys showed up early on a Saturday and worked all day to finish that same day. They were very nice and knowledgable. They even moved my washer and dryer out of the way and then put them back when they were done. I'm very happy with the final result, the floor was in bad shape, had an old paint that was chipping and also had some wide cracks which they fixed. Now it's all smooth and it has a nice sheen. I would recommend ground control flooring to anyone in a heart beat!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I asked the owner of Giovanni's to come over and help me install 3 tiles for me after floor was ripped up from the plumbing job. he came over, did a stellar job and then didn't charge me a dime. This job took him about 1.5 hours and I knew he was super busy. I was shocked when he refused payment. Obviously the owner knows the rule of "Giver's Gain"  and the law of reciprocity - This isn't a "free" flooring company yet that kind of integrity will go a LONG way in my book. He was very communicative, and very professional. didn't leave a single piece of dirt in my house after going in and out. I have no reason not to give Giovanni's a 5-Star. I'm telling everyone about Giovanni's

We had water damage to our upstairs flooring and the owner Debra had her team come out as soon as we called them to get us a quote and get started. We were very happy with how nice it turned out and how fast they got it done. I would highly recommend Floor coverings international chandler gilbert.

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

Fantastic.  I'll never consider anyone else for a flooring job.  Highest quality products and very competitive prices.  I had them put mostly laminate boards and some tile throughout my remodeled home.  They took the time to make sure the laminate was laid exactly right (ie. no bouncing, no clacking).  They even pulled up a large section and re-laid it when they realized it wasn't perfect.  There was one minor issue, but the owner came right out and fixed it when I pointed it out.  I wish dealing with all contractors went like this.  I highly recommend Custom Floor Covering.  Ask for Mike Thompson.

After obtaining several estimates, I hired Arizona Floors to redo my kitchen/entry/laundry.  They were by far the most responsive, responding quickly to my inquiry and showing up when they promised.  They came in about $800 less than other vendors, and included tearing off and disposing of old flooring.  Their installation crew was a couple hours late, and I had a hard time getting in touch with anyone.  But when they did arrive, they did quick and quality work.  When I am ready to do carpeting, Arizona Floors will get my first call.

Oko and Sal did our backsplash and did it perfectly. They even uncovered an earlier flaw and took steps to address that. They worked efficiently and finished on time. Upon a follow-up involving a cracked tile, Oko came back on the next day and expertly repaired it. Their results were flawless and they were willing to deal too. We're saving his card for future tile projects. Highly recommended.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone did truly impressive work for me recently when they installed the tiles in my walk-in shower. I was pleased with the honesty and caring attitude of the owner, Blake Jolley.  He frequently checked in with me to be sure that I was satisfied at each step of the process.
Not only that, but I found their price to be reasonable,  their customer service excellent,  and their work to be professional. They were always responsive to my questions and concerns, and the installers did an excellent job.
They also were very willing to take back unused materials and deduct the cost from my bill, which is a testament to their honesty.   I highly recommend this business to anyone who needs tile or stone work, and I will not hesitate to call them if I need this type of work again.
Andy Pham
Owner
Signal Butte Self Storage

This company came highly recommended from family. Good quality workmanship, I will hire again in the future.

Sent Vanessa an email and went in the next day to select flooring as we had worked with them before with mixed results (see pic of 3 of same tiles adjacent to each other looking off--which they refused to do anything about). When I walked in she was with a couple. They all just turned and stared at me, saying nothing. I was wearing a mask and no one else in the store was wearing one. AZ is the #1 hotspot in the WORLD for Covid currently. After staring at each other for a while, Vanessa finally asked me, "Are you here to pick something up?" WOW! Is it because I'm hispanic? A simple "Hello," or "I'll be with you shortly," would have been nice. "No," I said, "I'm here to select flooring." "Well...I'm gonna be a while." "Take your time," I said. They went on and on, talking half about flooring and half about trivialities. Obviously not interested in helping me so I left. I could have chalked this up to me being sensitive, but she also never responded to my email. Not recommended...unless you're caucasian?

We researched several companies for our master bathroom remodel project. Sam from Pelleco Design came to our house and was very professional and knowledgeable. He provided us a free price proposal and answered any questions we had and was very nice and easy to work with. We chose Pelleco to do our bathroom remodel and we are so glad we did! The bathroom turned out gorgeous! Sam worked with us to make sure we picked out each item we liked and made sure everything worked well together from a design perspective. The claw-foot tub they found for us is beautiful! The other great thing is their price proposal is what we paid, no hidden costs. Sam has a great team including Becky and Edgar and they are good people to work with. We highly recommend Pelleco Design and think you will be very satisfied!

Zona was on-site almost immediately even on a holiday. They left a de-humidifier and came back to take moisture measurements. I'm relieved at how thorough they remedied our water damage.

The store did not have anything in-stock that was listed on their website and couldn't order it.  No displays, just palettes of cabinets.  Sales staff was not helpful at all.  Drove 40 minutes to get here, what a waste of time.

my wife bought a laminated from this company and left a deposit of $6200 , after i read some of the review that " i think it was phony  " told the wife may be we should go with another company , she assure me that the bad review is not right , as far i see they are good people and very plied and they will deliver the material on time and that is exact happen, first of all they been in floor covering over 30 years and they have very good installers , and as far as I know (from the same installer ) they install over 20 to 30 homes daily . I highly  recommend this company to every house hold .

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php

Error: html_entity_decode(): Passing null to parameter #1 ($string) of type string is deprecated
Line: 405
File: tpl-listings.php