Best Flooring Contractors in United States

WOMEN BEWARE

Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.

1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.

To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.

Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

We had Ground Control come in and grind down and polish our concrete floors. They did an amazing job and their communication was superb! We will be using them again in the near future for some more floor work. Thank you!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Our house flooded in June 2021. After having all the carpet removed in the renovation we purchased tile in July. The tile was still MIA in October so we chose a different color. Now our problem was finding the contractor to install it. Through Google I found Giovanni Custom Flooring and Renovation.  I can't say enough good things about Frank and his crew. They were professional, courteous and finished the difficult job over a week ahead of schedule.  
I highly recommend this company.

Let me start out by saying that I don't know anything about anything when it comes to home anything. I'm not a homeowner myself, so I've never dealt with any house projects, large or small. My aunt & uncle have a place in AZ that I've been staying in as I go in and out of the area for work (my boss lives there), and they asked me to help with some remodeling they were doing. Then they went off on their cruise halfway thru the project. Nice of them. :-D

I got really great care and service from Debra, who was my main point of contact. Maybe she took pity on me because I was totally clueless, but she was so sweet and helpful! She communicated with me constantly and helped manage things down to the last detail. My family is absolutely frugal but still wanted high quality work... this is their home, after all. And this place is older with its share of minor damages and general wear/tear, plus they have 2 big doggies, which means everything takes a beating over time. The new carpet and tile turned out beautifully and the project finished on time (critical for me as I had to get back home to LA) and within budget (critical for my dear homeowners).

After living thru a fairly straightforward project, I got a glimpse into the potential headaches of fixing up your home - even a small project is a lot TBH. But working with Debra was a relief as she eased a lot of the pain and panic that both my aunt and I are prone to (sad but true, love u auntie). I don't think they're the cheapest, but their pricing was still competitive and you do get what you pay for. Thumbs up from me and my fam!

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

Andy Rosen Is very knowledgeable and was a pleasure to work with when deciding on new flooring for our bedrooms. Because of pets, we didn't want carpeting. Andy showed us laminate and luxury vinyl planks and gave us all the pros and cons of both. Once we decided on LVP, he showed us several samples in the price range that we needed.  We had a couple delays in the installation but Andy and Don made sure that everything was done as promised and we are completely happy with their work and our new floors look fantastic.

We recently bought our first house! The former owners had all of the carpets cleaned, which was awesome except it brought up all of the nasty pet smells that had been hidden in the carpeting. We have a 15 month old little girl who loves playing on the ground, so we decided to get new flooring so it was clean and safe for her to play.

We chose Independent Arizona Floors on reviews that we read on yelp. When we went in to the showroom in phx we met with Robert. We told her the specifics we wanted with our carpet - durable, comfortable, green labeling/low off gasing, and relatively inexpensive since we just bought a home and still needed furniture.

Robert went through all of our "wants" and told us what we could get in the store, He explained to us about all of the different products they have and then made a great recommendation for us to start looking at the Lee's brand of carpet. He let us know that it would be a great carpet choice because it had many of the properties that we were looking for in carpet, plus so much more. And at the time it was 50% off, which allowed us to get a higher quality of carpet for a great price!

We chose to have Arizona Floors do all of the labor, which raised our overall price, however it was worth EVERY penny we spent! Robert did a phenomenal job of safely & efficiently removing the old carpet and pad, sanitizing and cleaning our space and then laying down the new pad and carpet. I know that there are seams in the carpet, because I saw the schematic drawing of how they were using the remnants of the carpet and yet we cannot find a single seam! Great care was taken with our home and we are very appreciative of that!

The entire carpet experience was fantastic and effortless on our part. Arizona Floors will be getting all of our flooring business in the future and will be the business we recommend everyone going to for their flooring needs. Thank you Robert & Arizona Floors  for making our home safe for our little girl to play in. We have a great warranty and look forward to living in our new space. Arizona Floors was upfront with all of the fees and expenses so there were no surprises on the installation day, which happened about 1 week after we picked out our carpet.

I highly recommend Imperial.  We had them rip out and install tile in our bathroom remodel project.  Floor tile and tub/shower surround.  They gave me a great referral for looking at and selecting tile.  They were punctual, neat and the work result was excellent.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone did truly impressive work for me recently when they installed the tiles in my walk-in shower. I was pleased with the honesty and caring attitude of the owner, Blake Jolley.  He frequently checked in with me to be sure that I was satisfied at each step of the process.
Not only that, but I found their price to be reasonable,  their customer service excellent,  and their work to be professional. They were always responsive to my questions and concerns, and the installers did an excellent job.
They also were very willing to take back unused materials and deduct the cost from my bill, which is a testament to their honesty.   I highly recommend this business to anyone who needs tile or stone work, and I will not hesitate to call them if I need this type of work again.
Andy Pham
Owner
Signal Butte Self Storage

I am very impressed with the professionalism and quality of the work completed my GPS. I had water damage from the monsoons and Rudy came out, gave a reasonable quote and was able to start work the very next week. The crew that completed the work were polite, on time, and very efficient and did an amazing job. Also definite shout out to Kimberly! She was on top of the project from the moment I called the office!

We recently had wood laminate installed in three bedrooms. The installer, Robin and his helper were meticulous in their work. They also cleaned up the rooms after each day. The showroom had many selections. All in all, very positive experiences with the saleswoman and the installer.  I would recommend this company!

Very happy with the results of our kitchen remodel! We did obtain a few estimates for the project. Sam came out, listened to what we wanted to accomplish, came up with good design & reasonable pricing! He is easy to communicate with, addresses all the questions and issues in a timely manner! His crew is good, everyone is hard working, courteous, prompt & polite. Special thanks to Edgar who has outstanding customer service & people skills as well as great attention to detail!
Everyone worked hard and we had a new kitchen in a week!
We would not hesitate using Pelleco in the future for other projects and would definitely recommend the company to others!

These guys are great, very responsive even on the weekends.  Doug, Shane, Noah, Xzavier and Vincent were very friendly and got the job done quickly.  I'd highly recommend them!!

HORRIBLE. I stopped in tried to get some information on cabinets. I wanted to understand what the materials were in the cabinets how its stacked up against a Home Depot cabinet etc. Just basically asking common sense questions. I personally dont know anything about cabinets Im trying to learn. The guy in the back right who was helping me was extremely aggressive on every question I asked kept saying I dont know this is just the way we do it. Umm ok buddy. If u dont I dont know either Im the customer. At the end he made a sacrastic comment and after an akward silence I just walked out. Stay away unless u want really bad service.

Not a competitor, only a 1 time customer.  I did check out your self written testimonials.  A customer can not update your webpage but that is what Yelp is for.  Not a personal attack, just telling it like it is.

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Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.

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