Best Flooring Contractors in United States
Flooring Contractor
WOMEN BEWARE
Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.
1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.
To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.
Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!
http://www.cmillworks.com
Do not book services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do.
1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt?
2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break....
3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service?
4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues.
5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem.
6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete.
To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could.
Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!
2122 W Lone Cactus Dr Ste 7 Phoenix, AZ 85027
Flooring Contractor
Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.
True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward. thanks again!!
http://www.GroundControlFloori…
True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward. thanks again!!
19836 N 37th Ave Glendale, AZ 85308
Flooring Contractor
I had this company come do laminate flooring, base boards and door mouldings at our house. They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.
http://www.dpsflooring.net
741 E Sack Dr Phoenix, AZ 85024
Flooring Contractor
When Frank stepped foot in my house I had 3 functional bathrooms; when Frank left, I had two. I had 4 livable bedrooms, and because of Frank Magallon, I now have 3. I hired Giovanni Custom Flooring in June of 2016 to remodel my guest bathroom, tile my office, and remodel my Son's bathroom. I have lost a total of $13,950 and Frank Magallon has destroyed my house.
During Frank's time on the job, he would often text me asking for additional money. The written contract we agreed upon only requested 50% upfront, and 50% upon completion. When I mentioned this to him, Frank stated the things he had left to do were minimal and could be completed quickly. Because Frank was a friend of a friend, I thought I could trust him.
Prior to Frank walking off the job, we discussed him remodeling my master bathroom and bedroom. In October of 2016, Frank asked if he could get started on that project as well. Even though I was reluctant because the first 3 tasks had not been completed, I agreed because I was eager to get everything done and paid Frank $7250 (50% deposit) up front. In November of 2016 Frank asked for an additional $3000. I became increasingly concerned and asked Frank for an itemized receipt as to what my money had been spent on thus far, and an explanation for the additional $3k as his initial contract only required 50% up front, and 50% upon completion. Frank told me, me asking for an itemized invoice was making it too hard for him to do his job and he would not commence work until he had the 3k in hand. After 5 different escalated conversations and multiple text messages, Frank finally produced an itemized invoice. Not only was Frank re-charging me for things he asked me to go out and purchase prior (i.e. paint), but each task on the invoice was highly inflated. When questioned, Frank refused to explain.
MOST IMPORTANTLY: During this process, Frank advised it was ok for me to move back into my bedroom after he claimed to complete THE WORST version of a stained concrete floor. While sleeping in my room I would wake up nauseous, short of breath, and have TERRIBLE migraines. After Frank walked off the job, I had my house inspected and it was discovered that the open sewer and plumbing pipes Frank left open and exposed, were leaking METHANE GAS throughout my bedroom and bathroom. I was told I could have suffocated in my sleep from methane gas exposure.
I could write a book on this TERRIBLE experience Giovanni Custom Flooring and Renovation put me through. Aside from being a crook and almost killing me, below are a few of the other things I experienced.
1. My office that Frank was paid to tile, still has carpet in it.
2. October 7th, 2016- Frank tries to cut corners any where he can. Instead of using a dumpster for trash, Frank left old, rolled up carpet and a bathtub propped up against my backyard fence. My dog used this as a step, jumped over of my backyard fence and was found dead the next morning across the street from my house.
3. Frank contracted an electrician to add remote control, color changing lights in my master bathroom. I paid an additional $700 for this work to
be completed and have NEVER seen a remote control or even a light bulb! I have called this same electrician back and he is now trying to charge me $580 to finish what I ALREADY paid $700 for!
4. The white subway tiled bathroom Frank has displayed above is my bathroom. The picture fails to display the exposed electrical outlets, unset toilet, open vent with no vent cover, and sloppy paint job. The shower glass expense was conveniently left off of the original invoice and Frank tried to collect an additional $600 for the glass after all was said and done. This bathroom has a terrible smell coming from shower. This smell that not there before Giovanni Custom Flooring demo'd the bathroom. When I mentioned the smell to Frank, he refused to take accountability and claimed he couldn't smell a thing however, everyone else that enters my bathroom can. The estimates I've received from new plumbers to get rid of this smell range from $4k-5k.
5. In July of 2016 I told Frank I was also going to need to fix the warped, sun damaged siding on the front of my house. Frank contracted a guy to stucco my house ($2150). During this process, they detached electrical outlet covers, storm gutters, my doorbell and outdoor window shutters and NEVER put them back. My doorbell was later found in the grass in my front yard.
6. My hall bathroom mirror, tools, and cabinets that were removed from the bathrooms Frank demo'd disappeared. I wasn't even given the option to keep them. Not sure if they were thrown away or if he decided to keep them for himself.
I am a single woman who works in the mortgage industry and know nothing about construction. Frank took advantage of that. I would not recommend this man or his company to my worst enemy. I am currently working with the Registrar of Contractors to recover what I lost.
http://www.customflooringaz.co…
During Frank's time on the job, he would often text me asking for additional money. The written contract we agreed upon only requested 50% upfront, and 50% upon completion. When I mentioned this to him, Frank stated the things he had left to do were minimal and could be completed quickly. Because Frank was a friend of a friend, I thought I could trust him.
Prior to Frank walking off the job, we discussed him remodeling my master bathroom and bedroom. In October of 2016, Frank asked if he could get started on that project as well. Even though I was reluctant because the first 3 tasks had not been completed, I agreed because I was eager to get everything done and paid Frank $7250 (50% deposit) up front. In November of 2016 Frank asked for an additional $3000. I became increasingly concerned and asked Frank for an itemized receipt as to what my money had been spent on thus far, and an explanation for the additional $3k as his initial contract only required 50% up front, and 50% upon completion. Frank told me, me asking for an itemized invoice was making it too hard for him to do his job and he would not commence work until he had the 3k in hand. After 5 different escalated conversations and multiple text messages, Frank finally produced an itemized invoice. Not only was Frank re-charging me for things he asked me to go out and purchase prior (i.e. paint), but each task on the invoice was highly inflated. When questioned, Frank refused to explain.
MOST IMPORTANTLY: During this process, Frank advised it was ok for me to move back into my bedroom after he claimed to complete THE WORST version of a stained concrete floor. While sleeping in my room I would wake up nauseous, short of breath, and have TERRIBLE migraines. After Frank walked off the job, I had my house inspected and it was discovered that the open sewer and plumbing pipes Frank left open and exposed, were leaking METHANE GAS throughout my bedroom and bathroom. I was told I could have suffocated in my sleep from methane gas exposure.
I could write a book on this TERRIBLE experience Giovanni Custom Flooring and Renovation put me through. Aside from being a crook and almost killing me, below are a few of the other things I experienced.
1. My office that Frank was paid to tile, still has carpet in it.
2. October 7th, 2016- Frank tries to cut corners any where he can. Instead of using a dumpster for trash, Frank left old, rolled up carpet and a bathtub propped up against my backyard fence. My dog used this as a step, jumped over of my backyard fence and was found dead the next morning across the street from my house.
3. Frank contracted an electrician to add remote control, color changing lights in my master bathroom. I paid an additional $700 for this work to
be completed and have NEVER seen a remote control or even a light bulb! I have called this same electrician back and he is now trying to charge me $580 to finish what I ALREADY paid $700 for!
4. The white subway tiled bathroom Frank has displayed above is my bathroom. The picture fails to display the exposed electrical outlets, unset toilet, open vent with no vent cover, and sloppy paint job. The shower glass expense was conveniently left off of the original invoice and Frank tried to collect an additional $600 for the glass after all was said and done. This bathroom has a terrible smell coming from shower. This smell that not there before Giovanni Custom Flooring demo'd the bathroom. When I mentioned the smell to Frank, he refused to take accountability and claimed he couldn't smell a thing however, everyone else that enters my bathroom can. The estimates I've received from new plumbers to get rid of this smell range from $4k-5k.
5. In July of 2016 I told Frank I was also going to need to fix the warped, sun damaged siding on the front of my house. Frank contracted a guy to stucco my house ($2150). During this process, they detached electrical outlet covers, storm gutters, my doorbell and outdoor window shutters and NEVER put them back. My doorbell was later found in the grass in my front yard.
6. My hall bathroom mirror, tools, and cabinets that were removed from the bathrooms Frank demo'd disappeared. I wasn't even given the option to keep them. Not sure if they were thrown away or if he decided to keep them for himself.
I am a single woman who works in the mortgage industry and know nothing about construction. Frank took advantage of that. I would not recommend this man or his company to my worst enemy. I am currently working with the Registrar of Contractors to recover what I lost.
Maricopa, AZ 85138
Flooring Contractor
Let me start out by saying that I don't know anything about anything when it comes to home anything. I'm not a homeowner myself, so I've never dealt with any house projects, large or small. My aunt & uncle have a place in AZ that I've been staying in as I go in and out of the area for work (my boss lives there), and they asked me to help with some remodeling they were doing. Then they went off on their cruise halfway thru the project. Nice of them. :-D
I got really great care and service from Debra, who was my main point of contact. Maybe she took pity on me because I was totally clueless, but she was so sweet and helpful! She communicated with me constantly and helped manage things down to the last detail. My family is absolutely frugal but still wanted high quality work... this is their home, after all. And this place is older with its share of minor damages and general wear/tear, plus they have 2 big doggies, which means everything takes a beating over time. The new carpet and tile turned out beautifully and the project finished on time (critical for me as I had to get back home to LA) and within budget (critical for my dear homeowners).
After living thru a fairly straightforward project, I got a glimpse into the potential headaches of fixing up your home - even a small project is a lot TBH. But working with Debra was a relief as she eased a lot of the pain and panic that both my aunt and I are prone to (sad but true, love u auntie). I don't think they're the cheapest, but their pricing was still competitive and you do get what you pay for. Thumbs up from me and my fam!
https://chandler.floorcovering…
I got really great care and service from Debra, who was my main point of contact. Maybe she took pity on me because I was totally clueless, but she was so sweet and helpful! She communicated with me constantly and helped manage things down to the last detail. My family is absolutely frugal but still wanted high quality work... this is their home, after all. And this place is older with its share of minor damages and general wear/tear, plus they have 2 big doggies, which means everything takes a beating over time. The new carpet and tile turned out beautifully and the project finished on time (critical for me as I had to get back home to LA) and within budget (critical for my dear homeowners).
After living thru a fairly straightforward project, I got a glimpse into the potential headaches of fixing up your home - even a small project is a lot TBH. But working with Debra was a relief as she eased a lot of the pain and panic that both my aunt and I are prone to (sad but true, love u auntie). I don't think they're the cheapest, but their pricing was still competitive and you do get what you pay for. Thumbs up from me and my fam!
929 N Val Vista Dr Ste 111 Gilbert, AZ 85234
Flooring Contractor
Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.
http://Www.azbarerenovation.co…
7044 W Sunnyside Dr Peoria, AZ 85345
Flooring Contractor
We just completed recarpeting 2000+ sq ft of our home with Shaw carpet and padding provided through the friendly staff at Custom Floor Covering. The installation team was exceptional! They took their time and methodically moved some pretty large pieces of furniture out of the rooms, ripped up the old carpet and pad, cleaned up, laid down the new carpeting and moved the furniture back. 6 bedrooms, family, living, dining and complex hall area was all handled very smoothly.
The attention to detail was very good. The quote by our sales rep Doug LaRue included planning carpet nap direction and overcomming unnecessary carpet seams we were having problems with as part of taking the measurements. With all that, the pricing was competitive or significantly better than the other quotes we received for the identical carpeting and padding.
http://www.customfloorsaz.com
The attention to detail was very good. The quote by our sales rep Doug LaRue included planning carpet nap direction and overcomming unnecessary carpet seams we were having problems with as part of taking the measurements. With all that, the pricing was competitive or significantly better than the other quotes we received for the identical carpeting and padding.
15421 N Cave Creek Rd Phoenix, AZ 85032
Flooring Contractor
After obtaining several estimates, I hired Arizona Floors to redo my kitchen/entry/laundry. They were by far the most responsive, responding quickly to my inquiry and showing up when they promised. They came in about $800 less than other vendors, and included tearing off and disposing of old flooring. Their installation crew was a couple hours late, and I had a hard time getting in touch with anyone. But when they did arrive, they did quick and quality work. When I am ready to do carpeting, Arizona Floors will get my first call.
http://www.arizonafloorsonline…
1801 E Indian School Rd Phoenix, AZ 85016
Flooring Contractor
Outstanding service and very straightforward. The 890 sq ft tile flooring work was completed to perfection. Very pleased with the final product and competitively priced as well. Oko is great to deal with. I will certainly be back to work with him again in the future. Thank you!
Phoenix, AZ
Flooring Contractor
That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you
Thank you
Phoenix, AZ
Flooring Contractor
Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!! Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!! Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!
https://www.hardrocktileaz.com
1614 W Bell Rd Phoenix, AZ 85023
Flooring Contractor
When my contractor was unable to finish my master bath remodel due to health issues, Rudy and the crew from Global Prevention Services took over and finished the job on time, within budget, and to my satisfaction. I was able to sell my home for more than asking price, and the new bath was the key selling point! I would recommend Global Prevention Services if you are looking for a quality product.
http://nomold.com/
7762 E Gray Rd Ste 400 Scottsdale, AZ 85260
Flooring Contractor
Carpet install day has arrived and the installer dropped by for a few minutes and said they would be back in a few minutes. Hours later, after calling the office multiple times I'm forced to drive in to even get status on the install.
http://www.puckettsflooring.co…
8057 S Priest Dr Tempe, AZ 85284
Flooring Contractor
Pelleco comes to the table with ideas and a vision. True, there is no shortage of home remodelers in this market, but, I would argue few as flexible and fair as Pelleco. For my project, in addition to what we initially agreed on, I changed the size of one showers, the location of a counter top, moved outlets, moved lights, did not like the location and moved them again, made a zero entry shower without a door, changed my mind about that and added a door. There was NEVER any hesitation of Pelleco's part to make the changes and to make sure we were happy with the result. I will use them again without hesitation.
http://www.pellecohd.com
Phoenix, AZ
Flooring Contractor
Zona was able to help make a difficult situation easy to fix. From the remediation to putting things back they were on the ball, competitively priced and did a great job! Tammy and TJ were great to work with and I would work with them any other time if I can!
https://www.zonarestoration.co…
1724 W 10th Pl Ste 1 Tempe, AZ 85281
Flooring Contractor
Ask for Mark! Although we weren't able to make the purchase, Mark was customer centered, energetic, fun and easy to work with. He explained many details of layout, design and pricing. Great deals! He made our experience very pleasant.
939 W Camelback Rd Phoenix, AZ 85013
Flooring Contractor
Not a competitor, only a 1 time customer. I did check out your self written testimonials. A customer can not update your webpage but that is what Yelp is for. Not a personal attack, just telling it like it is.
A general rule:
Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.
http://www.ctwflooringdiscount…
A general rule:
Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.
2235 N 35th Ave Phoenix, AZ 85009
Flooring Contractor
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Scottsdale, AZ 85254
Flooring Contractor
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665 N Cactus Rd Apache Junction, AZ 85119
Flooring Contractor
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Phoenix, AZ 85037