Best Flooring Contractors in United States

I had a great experience working with Marilyn and Gil to make custom stair nosing for my home.  I had purchased a solid bamboo flooring, but the manufacturer did not make stair nosing in this product.

I was recommended to Contact Classic Millworks and met with Marilyn the same day.  She was able to make me a prototype by the next day in order to keep my project on track.  

Gil crafted the nosing for my project and was very personable while discussing my project and sharing advice for completing it.

Overall, this is a great family owned and operated business and I highly recommend them.

We had Ground Control come in and grind down and polish our concrete floors. They did an amazing job and their communication was superb! We will be using them again in the near future for some more floor work. Thank you!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Just had Giovanni's install new laminate flooring in our living room and Frank was great and they did a wonderful job!   Highly recommend them for your flooring needs..

I wouldn't recommend this company to anyone.  First of all they sent a guy out to give us a quote for backsplash in our kitchen.  After signing his quote, we did not hear back from anyone for about a week and a half.  We made a call and talked to Debra,the owner of the company.  Come to find out, the gentleman who gave us the quote, was fired.  He gave us a quote of $190.00, found out later that there is a minimum of $500.00.  A couple days later, Debbie came out to our house,gave us a quote and said she would get back within a couple days, once she could set up one of her contractors to do the job.  After about another week of waiting, we made a call to Debra and she set us up for the following Thursday and Friday to have the back splash installed.

I took a scheduled 2 days off from work to have this project completed, which was told by Debra that is how long it would take, which was awesome!  With the appointment set for 9:30 the following Thursday, I patiently waited.  I received a phone call from Debra at 10:25, telling me that the contractor would not be showing up that day, because his tools were locked up in storage and they were doing construction at the storage facility that day.  

Debra called me up at 1:30 that afternoon and told me that she found another contractor that came highly recommended by one of her other contractors.  She gave me his phone number and I made contact with him.  He told me that he would be at my house at 3:30 to start the work.  He was late and didn't get to our house until 4:00.  This contractor along with his brother showed up, came into our house, saw that we had all of the material along with instructions from Debra of what needed to be done.  The 2 brothers asked me if it would be okay to go and get some food and drinks, then they would be back at 6 o'clock that night to start the work.

Well 6:20 rolled around and still no sign or word from the contractors who were supposed to show back up and start the work.  I made a phone call to Debra and was not a happy camper.  She asked me how the work was going and I told her that her contractors never showed back up.  She made a phone call to them to see what was going on.  Well their plan was to not even show back up at our house.  At this point my blood is boiling and I didn't have to many nice things to say to Debra.

Next thing that she offered was a discount for the price of the installation, and that she would find us another contractor and get back to us before close of business Friday afternoon.  Romberg I said in the beginning that communications not very good with this company?  Well I called Debra up the following Tuesday, because she did not get back with us like she said she was going to do on Friday, and told her that we wanted our deposit back.  Her comment to me was, "you were on my list of people to call today."

To bad I have to give a 1 Star rating to post a review, but there's no other option, because I wouldn't do that if I could.  Time to find a company that will work with us and do as they promise.

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

If you need new flooring you've got to go here. They have a large selection to look through. Doug and Andy will do everything they can to ensure customer service and satisfaction. I've been so impressed with the friendly and professional service. I had bids from all sorts of places, and as soon as Doug started to talk about carpet, I immediately knew this guy was well educated and passionate about flooring. He conveys his knowledge in a way that makes sense and helps the customer make choices that fit their needs and wants. I've learned that the flooring business is competitive, you can buy cheap from big box retailers who care little about you, you can buy expensive from places trying to run up their profits, or you can purchase smart and between the two from Doug and Andy and walk away feeling you did it right. You can't go wrong with these guys, and if a mistake happens, I bet they will go above and beyond to make it right.

We contacted them to refloor a section of our  house, we scheduled a rep to come. And they measured and we went down the following day to select tiles and they said they would contact us with a quote that never happened. We followed up 6 days later and they still have not responded. We went elsewhere!

I bought a house that was supposedly all redone. After a month I noticed the baseboards around the all tile shower were starting to show water staining. Well Oko from Imperial figured out that the installers had not installed the membrane under the tile correctly and got the pictures to prove it. Oko and Sal did an awesome job tearing out the old floor and lower wall, install concrete backing, replacing membrane and correctly forming base with great drainage. Lastly, they did a great job installing the tile I picked. Great customer service and price. Oko stands behind his work and is awesome !

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!!  Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't  express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!!  Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!

Reliable, professional, and honest. It's such a relief to find a company who works with different trades and things are done professionally - folks are communicative, punctual, clean, friendly. Such a rarity!

Ron Howe was our sales person and did a phenomenal job. The carpet install was beautiful, seamless, and is so comfortable. We had one mix up with baseboards but they came right back and made it great. We will be using them in the future for sure when it's time to do the tile.

Located in the rear corner of Terry's Consignment in Scottsdale you will find the showroom of Pelleco. Do not let the size of the space fool you. The expertise is on par with much larger wholesalers and interior designers in the area. Sam pays great attention to detail and is easy to work with. I am fairly new to home ownership but have very high standards and expectations. At no time did I waiver at anything Sam suggested or offered. His pricing is extremely competitive and he has access to a wide range of materials and products. While we had Pelleco do a full estimate based on our remodeling needs; we didn't use him for all but we're very pleased with the outcome. We took four bids for each project. Sam bid on each job individually and gave us a great deal on kitchen, bath, and flooring. We took the best bid from each vendor type and added the total sum against Sam's bid for the entire project. Sam was a pleasure to work with and was very patient as my girlfriend and I made style changes often.

Horrible experience and would not recommend. I wish they were as eager to complete the job as they are to collect payment.

I like the small stuff they have (organizers) so I go sometimes. This store in Glendale, AZ makes me uncomfortable. I find it snooty. I do not get the same feeling with the store in Phoenix. It is just carboard and plastic. I do not see the point in being frown upon. Because I chose to opt out of their maling, I was not offerd a bag to carry my stuff. I opt out of all mail correspondence. It is not personal. A sale is a sale.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!

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