Best Flooring Contractors in United States

These people truly care about quality in their product and installation. Best in town.

Thank you so much to Preston and his little boy Bentley who stopped to help me with my flat tire on the side of the freeway. It was a very hot afternoon and I can't tell you how much I appreciate them taking time out of their day to help a stranger.

True gentleman and a stand up father showing his son how to change a tire and to help others. I will definitely being looking for my way to pay it forward.  thanks again!!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

I had Frank replacing the tile of the main area of my house and they did an excellent job. Very easy to work with and the workmanship is A+.

I wouldn't recommend this company to anyone.  First of all they sent a guy out to give us a quote for backsplash in our kitchen.  After signing his quote, we did not hear back from anyone for about a week and a half.  We made a call and talked to Debra,the owner of the company.  Come to find out, the gentleman who gave us the quote, was fired.  He gave us a quote of $190.00, found out later that there is a minimum of $500.00.  A couple days later, Debbie came out to our house,gave us a quote and said she would get back within a couple days, once she could set up one of her contractors to do the job.  After about another week of waiting, we made a call to Debra and she set us up for the following Thursday and Friday to have the back splash installed.

I took a scheduled 2 days off from work to have this project completed, which was told by Debra that is how long it would take, which was awesome!  With the appointment set for 9:30 the following Thursday, I patiently waited.  I received a phone call from Debra at 10:25, telling me that the contractor would not be showing up that day, because his tools were locked up in storage and they were doing construction at the storage facility that day.  

Debra called me up at 1:30 that afternoon and told me that she found another contractor that came highly recommended by one of her other contractors.  She gave me his phone number and I made contact with him.  He told me that he would be at my house at 3:30 to start the work.  He was late and didn't get to our house until 4:00.  This contractor along with his brother showed up, came into our house, saw that we had all of the material along with instructions from Debra of what needed to be done.  The 2 brothers asked me if it would be okay to go and get some food and drinks, then they would be back at 6 o'clock that night to start the work.

Well 6:20 rolled around and still no sign or word from the contractors who were supposed to show back up and start the work.  I made a phone call to Debra and was not a happy camper.  She asked me how the work was going and I told her that her contractors never showed back up.  She made a phone call to them to see what was going on.  Well their plan was to not even show back up at our house.  At this point my blood is boiling and I didn't have to many nice things to say to Debra.

Next thing that she offered was a discount for the price of the installation, and that she would find us another contractor and get back to us before close of business Friday afternoon.  Romberg I said in the beginning that communications not very good with this company?  Well I called Debra up the following Tuesday, because she did not get back with us like she said she was going to do on Friday, and told her that we wanted our deposit back.  Her comment to me was, "you were on my list of people to call today."

To bad I have to give a 1 Star rating to post a review, but there's no other option, because I wouldn't do that if I could.  Time to find a company that will work with us and do as they promise.

Josh came over to help me with a few projects around the house. I needed some drywall work and painting done. He gave me a great price and was very professional throughout the job. I had him come back to do some travertine flooring in my children's bathroom and replace the wall tile around the bath tub. He was very thorough and cleaned up after the project was done so we would have never known he was even there doing work. I would definitely recommend Josh and Bare Renovation for any home improvement projects you have.

We just completed recarpeting 2000+ sq ft of our home with Shaw carpet and padding provided through the friendly staff at Custom Floor Covering. The installation team was exceptional! They took their time and methodically moved some pretty large pieces of furniture out of the rooms, ripped up the old carpet and pad, cleaned up, laid down the new carpeting and moved the furniture back. 6 bedrooms, family, living, dining and complex hall area was all handled very smoothly.
The attention to detail was very good. The quote by our sales rep Doug LaRue included planning carpet nap direction and overcomming unnecessary carpet seams we were having problems with as part of taking the measurements.  With all that, the pricing was competitive or significantly better than the other quotes we received for the identical carpeting and padding.

Recently purchased an older home in the area and happened to pass by this place daily while moving. It was small and I didn't think it will have the selection of bigger flooring retailers BUT I was wrong...... it had better prices and a better selection than all the places I had been checking out. They worked with me every step of the way by letting me take samples to see what I loved, to making sure I could get installed exactly when I needed. ASK FOR RYAN when you go in, he even showed up while the installers were there to check on things and contacted us that evening to make sure we loved our new flooring. A great place to do business with!!!

I bought a house that was supposedly all redone. After a month I noticed the baseboards around the all tile shower were starting to show water staining. Well Oko from Imperial figured out that the installers had not installed the membrane under the tile correctly and got the pictures to prove it. Oko and Sal did an awesome job tearing out the old floor and lower wall, install concrete backing, replacing membrane and correctly forming base with great drainage. Lastly, they did a great job installing the tile I picked. Great customer service and price. Oko stands behind his work and is awesome !

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

Hard Rock Tile and Stone is one of the most professional and responsive Home Improvement Contractors and Suppliers that I have ever dealt with!! They knew their products inside and out and knew just what to recommend to me for selecting and installing the stack stone on the exterior of my home!! From the moment Faith answered my call, I was immediately treated with unsurpassable knowledge and attentiveness!!  Faith certainly is a 12 out of a 10 when it comes to knowledge and customer service!!! I truly can't  express how PLEASED I was that I had chosen Hard Rock Tile and Stone to install my stack stone!!!  Truly, if you are looking for a contractor that listens to your needs and responds with immediate professionalism, you will find it ALL here at Hard Rock Tile and Stone!!! I ABSOLUTELY RECOMMEND them to EVERYONE in the valley for ALL of your home improvement needs!!!

Hired to remove waterproofing along entire front and sides of house from previous 3ft.tall flower bed. After the estimate was presented, I called with questions. The owner personally answered my questions along with the amazing project coordinator, Kimberly. Kimberly was extremely patient, knowledgeable, and a pleasure to work with! The team was professional and showed up on time on the day they said they would (seems rare for contractors these days). They kept us updated every step of the way via email, text, and phone calls.  We will be hiring this company for our next project! The owner and the company focus on customer service and they did not disappoint! We could not be happier with our experience. Thank you!

Sent Vanessa an email and went in the next day to select flooring as we had worked with them before with mixed results (see pic of 3 of same tiles adjacent to each other looking off--which they refused to do anything about). When I walked in she was with a couple. They all just turned and stared at me, saying nothing. I was wearing a mask and no one else in the store was wearing one. AZ is the #1 hotspot in the WORLD for Covid currently. After staring at each other for a while, Vanessa finally asked me, "Are you here to pick something up?" WOW! Is it because I'm hispanic? A simple "Hello," or "I'll be with you shortly," would have been nice. "No," I said, "I'm here to select flooring." "Well...I'm gonna be a while." "Take your time," I said. They went on and on, talking half about flooring and half about trivialities. Obviously not interested in helping me so I left. I could have chalked this up to me being sensitive, but she also never responded to my email. Not recommended...unless you're caucasian?

While doing renovations at my condo, I happened upon Pelleco based on the excellent reviews on Yelp. Happily, the yelp reviews were correct, the team at Pelleco is great to work with! Sam made the product selection very easy and we had our new kitchen counters and undermount sink installed within less than 10 days! On top of that, the total cost of the job was significantly less than the quotes we got from the big box stores as well as other companies. Pelleco also came out quickly to address some issues that we saw with the install. Great experience overall!

Shane with Zona Restoration was great to work with, and his customer service was amazing. I called about a water leak/damage issue and they were able to get someone out the very next day to take a look. Two technicians came (arrived on time) to evaluate the situation and determined that there was little to no water damage in the area that had the leak, and that no work needed to be done. It was a good feeling knowing that this company not only had great service, but were trustworthy and reliable as well. I will definitely be calling them for any future restoration needs in my home!

The store did not have anything in-stock that was listed on their website and couldn't order it.  No displays, just palettes of cabinets.  Sales staff was not helpful at all.  Drove 40 minutes to get here, what a waste of time.

Fraud, criminals, liars, theft, are the words that come to mind when writing about this company.  Do not use this company, they still have not performed the work that was pre-paid days ago and now have yet again scheduled the work to be done for the 3rd time and yet again a no show.  I will be suing this company and I am sure I will win.  I hope whoever reads this post is smart enough to adhere to my advice.  Save yourself the TROUBLE!!!

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