Best Flooring Contractors in United States

Mike and his wife Marilyn are an absolute pleasure to work with. We had a flooring mishap with our contractors but after contacting Mike at Millworks, he was quickly able to find a solution. The ways they are able to work with wood is incredible!! We got a herringbone pattern in our front foyer that is jaw dropping. Alberto was such a hard worker and had great attention to detail. Cannot say enough about this sweet Arizona family owned business! Thanks Classic Millworks!

We had Ground Control come in and grind down and polish our concrete floors. They did an amazing job and their communication was superb! We will be using them again in the near future for some more floor work. Thank you!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Communication was superb from start to finish! Very knowledgeable, answered all of our several questions very respectfully and patiently, and took pride in his work! He did an amazing job! Everyone that has come over since absolutely love our new downstairs tile! 10 star business!

We are so happy with our new floors in our large assembly hall at Valley Christian! We have heard of the work Floor Coverings has done in residential homes, and we are so pleased to see such great work at our school in such a large space! The flooring completely transformed this 3,500 square foot space, even more so than the paint and different things we did on the walls. Deb was super responsive, and they even finished the job a day before she originally quoted. Would absolutely work with Deb and Floor Coverings of Chandler again!

We hired Josh and team to install flooring to match our main areas and extend into the bedrooms.  In our view the price was fair, and the work done was on time and executed very well.  It is fairly rare that a contractor shows up on time, stays on budget and finishes on time.  In our case the work was done faster than we anticipated, which is a great bonus.

We are glad we used Bare Renovation.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied some of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a "judgement" was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this "judge". We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, "DENIED". There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and say we were too particular, and they will say they went out of their way to agree to what were "our unreasonable personal preferences", and they will deny there was any damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn't, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don't expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

After contacting them they called to set up a quote within the hour. Lisa showed up measured and got the name of the tile we wanted. A few days later she emailed a quote since we could get the tile cheaper at AZ Floor and Decor we bought the tile from them and AZ Floors did the install. The install cost was a little higher than I wanted to be but after reading their reviews I thought you have to spend money to get quality work plus we were having a lot of ceramic tile and some carpet torn out. Original quote was 5 days total, 3 for demo 2 for laying the tile. Supposed to start on a monday got a call from sales person that they cant start till tuesday, ok no big deal. Start Tuesday with demoing the tile, it took them all day to remove just the tile, not sure if this is on par or not. Next day we were not there as they continued to work so no clue when they showed up to work but when I got off work I got there around 2 and they had grind down about 10 sqft of the thin set. Which they were having problems with my breakers tripping but if its not working why continue to try it move on to something else. They only started ripping up the carpet when I mentioned it. Next day again no clue when they got there but they were able to keep a breaker not sure what was going on there. They got about 1/3 of the thin set up and jack hammered some of the other but not completely flat. Friday got a call from the sales person telling us they would be charging us for an extra day due to the thin set taking so long..... yeah not too happy about that but work continued as they finished grinding the thin set. Saturday it was ready for tile install they did finish laying tile in one of the kids room and cut tile for the next room. Monday comes and they showed up early finish laying tile in two of the four bedrooms so three bedrooms have tile in them if you are counting at home, oh and they left before 1. I ask them to start grouting the next day of what they got installed so I can put my kids' rooms back together. Tuesday they grout and me and my wife go into the store to talk about whats going on. Our sales person wasnt there so I talk to someone else. After asking when our floors would be done the person we talked to asked how long have they been working and when we would be moving in. After I told her it had already been a week and we were living there her face changed and said ok wow yeah I will have your sales person call you. We get home and the lead guy working on the tile tells me they would be bringing in another set of guys to get this done. Later that night we get a passive aggressive text from the sales person basically stating that they had run into problems with our house and we need to be patient, ok maybe it wasnt passive aggressive but thats how i took it, but they continued to work and the floors finally got done that Thursday with the extra crew. So 5 days of work turned into 9 days and we paid for them to move our furniture and move it back after, they moved the couches and entertainment center they asked if I was good so they can leave. Looking at it now I wish I would have hired someone from craigslist to do it, the quality of work probably would have been the same.

Customer Service - 1 out of 10
Quality of work - 6 out of 10
Timeliness - 1 out of 10
Would never use them again would not recommend anyone to use them.

Perhaps one of the best contractors we have ever dealt with hands down, and we have worked with tons of contractors as we own numerous rental properties and have flipped and remodeled many homes. Oko and Sal are extremely professional, humble, respectful, detail oriented, and have immaculate house keeping skills. No messes left behind, no hassles from beginning to end, reasonably priced, and very responsive. Oko was a spot on project manager, and Sal had great backsplash tiling skills. We found our new go to tile guys...thanks again gentlemen.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

I initially found the staff to be knowledgeable and helpful. I was given a quote to furnish an interior stone wall veneer for an entertainment center wall. The cost for materials was competitive. They also gave me an install cost. Not knowing the time required for installation, I made the mistake of ASSUMING if the materials cost was competitive, so would be the install cost. HUGE MISTAKE. The install by a third party was  smooth and efficient. The install quote was based on a per square foot cost. In the end, the final accounting amounted to a cost to me of $300/hr for a 2 man crew. Blake at Hardrock Stone & Tile stated I agreed to the per-square foot cost initially quoted, so that is what they would charge. BUYER BEWARE! I guess they expect you to know as much about their business as they do.

We had a bathroom remodel that included new tile, new shower door, tearing down wall paper and repainting.  GPS was the only contractor who said they could do all of it.  Thier customer service was excellent.  Kimberly schedule the job to perfection.  She always called to let me know when a crew was on the way and most were right on time.  There were a couple of glitches but the team came back in and fixed all the problems with no issues.

These guys truly understand customer satisfaction and I couldn't recommend them more.

The sales staff is incredibly kind. The two gentleman that helped us when we showed up with a Pinterest photo and an a wild idea were awesome- they even let us take home a sample on our word we'd return it. I wish we would have been told about the "final sale" policy, though. We've flipped an entire house and large yard and haven't yet been able to bring back unused untouched materials from other places we've purchased from. I would have been happy to pay the shipping fee back to the distributor or a re-stock fee. I'd recommend them and use them again despite this drawback.

Pelleco home, came and did a fantastic job on a small project I had despite how busy he was he made time to do the job that same week. He communicated effectively "the most important to me "  great prices and all around good people. When our next project comes I will be asking them to come for that project.

I own and Operate LMJ Power Real Estates, LLC. I found a problem with one of my properties I recently purchased and needed professional help. After sitting down with a few companies I decided on Zona. People go with this company right now if you want on time staff workers, professionals, these people work hard and the number one thing, best damn price. HIRE THEM, HIRE THEM!!!!

Evan and his team were very professional and very knowledgeable. They helped us create exactly what we wanted for our bathroom, and I couldn't be more satisfied. Thank you guys for your professionalism and expertise. My wife and I will definitely come back to Evan and his team for our next project!

Despite what others say, please do your homework first.  This guy (Mike HRafi/Michael HRafi is a true con artist and will lie, cheat and steal.  I first purchased carpet from him and he did a good job.  I then hired him for another job and he outright took my money and said that the contractor he hired went bankrupt, only to find he never hired a contractor, and manufactured and altered receipts.  I am warning you, he is not a nice person.  He comes across as a caring, concerned and savvy business person; he is nothing short of a con artist.  You can call me if you like to get more information.  My number is 281.300.8282. I just don't want you to get scammed like he scammed me.

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