Best Flooring Contractors in United States

I'm super-glad that Classic Millworks installed beautiful floors in a friend's home, which led to my meeting them and using them for my project. I'm a first-time homeowner and new to working with home improvement companies. Mike and Marilyn answered every one of my many questions about the process thoroughly and cordially. They could not have been more personable and friendly throughout my entire experience with them; in fact, Mike and I hugged at the end of his last visit here to check out the work done.  Their family and their whole crew are the BEST - they're all knowledgable, friendly, conscientious, and highly skilled in their craft. I can't recommend them highly enough. I'm delighted with my new floors!!

I love my polished concrete floor! It is life changing to be rid of the nasty carpet and have quick clean up and durable floors with three kids and a dog. Very easy to clean up! These guys were prompt and very professional! I would recommend them to anyone.

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Thanks for the job well done to Frank & crew. Y'all did an awesome job in my garage. Even my family when visiting from out of town loves it. Care to extend your work out to SoCal. LOL! Thanks again guys. Keep up the good work.

Initially, we were really impressed with Floor Coverings Int'l  Deb is a super nice and informative salesperson who actually took time to go over the process, help us pick out our designs and offered advice.  They came in lower in price than the three other bids we received so we decided to move forward with them.  Since it was a small job, they were able to get us on the install schedule pretty quickly, which again was a plus for us.  The crew was supposed to arrive at 8:30am the first day of work but ended up not showing up until 11am.  I was annoyed at this because I had taken off work to be there and meet them.  The workers seemed nice, but there was an obvious language barrier that made it very hard to explain to them what tile was going in which room (you would think they'd have notes on this but they looked to me to direct them on which was which).  The install was supposed to take two days, but the workers left early the first day (after showing up late) and left the rest for the second day.  Second day rolls around and they arrive on time and finish up by 1:30pm.  They left the area very dirty (grout debris everywhere, not swept and left the tile and grout outside on my front porch).  It just felt unfinished.  However, we were willing to overlook that as we were happy with the install and how the tile looked.  We had originally paid Deb half the cost of the job to get started which went along fine.  When the job was done, she said she wanted to come by to see the finished project and pick up our final payment.  She gave some days and times that worked and we settled on a date.  That day came and went and Deb didn't show, didn't call, nothing.  A week later she texted and said that instead of her coming by, if I could send her pictures of the job, that would be fine and I could pay for the remaining balance over Zelle.  I was out of town at that time for a funeral for an immediate family member so I told her I'd do it when I was back.  I am so glad I waited.  The day we got home, we noticed that a tile in our living room had cracked near the edge.  It felt like there was air underneath the tile and subfloor and it cracked right through.  I reached out to Deb and she assured me that they would be back out within a few days to fix it.  They did come back (they were an hour early this time and I wasn't home yet so they waited around until I got home) and fixed it right up.  We haven't had any issues since, and have paid the remaining balance.  
All in all, we got what we wanted.  I just felt as though there should be more professionalism and following up on designated times and days.  Yes we were a small project, but we felt as though we were an afterthought sometimes because of that.

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

I had travertine installed throughout my home the week after Christmas. I was impressed from the moment I walked into the Custom Floor Covering showroom. Andy took the time to educate me about stone flooring; Doug came a few days later to give me an estimate; and a few days after that, the work began. I was very fortunate to have Charlie do the installation because he is a master craftsman. The end result is beautiful!

A tough review to write.  A mix of good and not so good.  Some of it is not their fault, also.

In our case we needed to replace some damaged flooring (hardwood).  However, our precise hardwood isn't made anymore (or, rather, they changed it so even though it has the same name/number, it's different).  Nobody's fault there.  To the credit of Arizona Flooring, Robert (the owner, I think) helped find a close match.  It's the same wood species, and the color was very close.  But the texture is different.  It was either that or go with something completely different, so we opted for the "close as we're gonna get" choice.

The install didn't go as smoothly as it should have, in my opinion.  Obviously it is more difficult when there is furniture and baseboards already in place compared to coming in on a bare floor with no baseboards.  They tore out the old flooring, and then put in the new.  It seemed to me this crew wasn't as good as they should have been.  When they were done we could see some of the raw wood in the seams, implying the tongue-in-groove wasn't as tight as it should have been.  This is the tough bit because I can't be completely sure if that was their fault or if the wood itself just doesn't seat quite right.  However, their showroom sample didn't exhibit this problem, and neither did most of our floor when they were done, so I tend to think it was the installers.  They used a caulking material that also served as a stain to fill those gaps and (hopefully) color the wood.  

They did manage to do nearly the entire job without ripping out our baseboards (which was nice).  Kudos there.  Though we did end up with some dings and scratches in the paint.

Robert was very conscious of customer service.  So I have to give bonus points there.  He was concerned and responsive, doing his best to rectify any problems and make us happy.  That's a good sign.  As I type this we are awaiting "spare" boards (in case we need any repairs in the future).  His crew didn't leave us a box (and they were supposed to).

We did not try their tiling.  Tile is done by a different crew.  So we can't comment on that.  The install I would have to give 2 stars, but that may have just been the one crew.  Selection in the store was perhaps 4 stars (there was a LOT of wood to choose from).  Robert's concern for the customer is probably 5 stars.  Add it all up and I'd have to go with about 3.5 stars, if YELP would allow it.  I think I'll do 3 stars now, and if I have another experience (maybe for some tile we are thinking of doing) I can up it to 4 stars if it goes better.

Great experience and great price! My backsplash turned out exactly how I wanted and they knocked it out in a couple days. Would definitely book them again if I have another tile job

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

The owner Greg was so awesome to deal with! We've had so many issues with contractors lacking integrity - Greg was the opposite! Returned all our calls, his crews showed up when they were supposed to and work performed was excellent! Jesus and Milton (tilers) were incredible!!! They made suggestions, asked proactively how we wanted to handle the inevitable challenges that arise in a project of this scale and their attention to detail/resultant work was of the highest quality. Greg and team rebuilt our shower, did the floor tiling and our granite for our vanity.

This company came highly recommended from family. Good quality workmanship, I will hire again in the future.

I have used Puckett for my own home and out 2nd home.
Referred to family and clients and we are never disappointed in the professionalism and product.
They come back for any fine tuning quickly. They get the job done nicely and the guys are always polite highly recommended for any of your flooring needs

Amazing company to work with, they did an awesome job on our bathroom. The tile looks amazing NO imperfections whatsoever. Just Beautiful craftsmanship, don't hesitate to message this business and have them do work for you. You will be a happy customer I know I am.

This is a delayed review, but I wanted to make sure to let everyone know how happy I was with Zona Restoration. I called for an emergency in the very early hours in December due to my elderly mother leaving a faucet running and flooding one entire side of my home.  Zona was there within the hour and began mitigation immediately.  Long story short they took care of everything from start to finish and left me with my home beautifully restored. They were also excellent to work with during the whole pandemic issue. Tammy - Project Coordinator, Jeff - Project Manager, Elijah, Chris & Ed - Mitigation Techs, and Spencer and Thomas - Estimators, were just great to work with. They all kept me updated and informed throughout the complex process and worked wonderfully with my insurance company. I had no issues, yay!  I highly recommend this company and will use them again if I ever need this kind of work in the future!

HORRIBLE. I stopped in tried to get some information on cabinets. I wanted to understand what the materials were in the cabinets how its stacked up against a Home Depot cabinet etc. Just basically asking common sense questions. I personally dont know anything about cabinets Im trying to learn. The guy in the back right who was helping me was extremely aggressive on every question I asked kept saying I dont know this is just the way we do it. Umm ok buddy. If u dont I dont know either Im the customer. At the end he made a sacrastic comment and after an akward silence I just walked out. Stay away unless u want really bad service.

Not a competitor, only a 1 time customer.  I did check out your self written testimonials.  A customer can not update your webpage but that is what Yelp is for.  Not a personal attack, just telling it like it is.

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Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.

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