Best Flooring Contractors in United States

I had a great experience working with Marilyn and Gil to make custom stair nosing for my home.  I had purchased a solid bamboo flooring, but the manufacturer did not make stair nosing in this product.

I was recommended to Contact Classic Millworks and met with Marilyn the same day.  She was able to make me a prototype by the next day in order to keep my project on track.  

Gil crafted the nosing for my project and was very personable while discussing my project and sharing advice for completing it.

Overall, this is a great family owned and operated business and I highly recommend them.

My husband and I looked around for someone/company to get our garage floor done for a couple months and they would either never return our calls or set up a time to come look and never show up. Very frustrating to say the least. Until my husband reached out to Preston and we were finally treated with professionalism. He gave us an estimate and put us on the schedule. The guys showed up early on a Saturday and worked all day to finish that same day. They were very nice and knowledgable. They even moved my washer and dryer out of the way and then put them back when they were done. I'm very happy with the final result, the floor was in bad shape, had an old paint that was chipping and also had some wide cracks which they fixed. Now it's all smooth and it has a nice sheen. I would recommend ground control flooring to anyone in a heart beat!

I had this company come do laminate flooring, base boards and door mouldings at our house.  They did a great job and they did it quickly and for a really reasonable price. I will definitely recommend them.

Frank is friendly and gets back to you right away.  We did get a quote originally that ended up being much higher when we went to finalizing, that was the only bad thing I have to say.  Our loan fell through so we never got to do the remodel but I did want to comment on the service we got here.

I'm really picky when it comes to larger purchases, such as home upgrades.  It usually takes me a long time to find just exactly what I want.

I recently used Floor Coverings International to install ceramic tile in my house.  I am extremely happy with the results.  The owner worked with me to pick out a great tile, and then provided a design that looks amazing!  

Check out the results:
zimmermanphotos.shutterf…

These guys are definitely recommended.  They perform all the design consulting right in your home.  Make sure to ask for Jeffrey.

Joshua gave the project personal attention from beginning to end and was agile enough to jump in to take care of any detail that needed to be addressed. His crew was the best of the best. They were not hurried and had no desire to do anything short of the best job they could do, even at what seemed to be personal expense. Everyone's dedication to the job was inspiring.

Our experience with Custom Floor Covering was a disaster and required legal involvement. First the quality of the workmanship on the hardwood floor installation was defective, and although they ultimately admitted their mistakes and remedied some of it, the time, aggravation, mess, and disruption that resulted took a heavy toll on us. It required taking it up and reinstalling it. We have multiple residential and commercial properties, and to have this get to this level is something we are not used to. Additional damage to adjacent ceramic tiles occurred, and the experience to that point was hostile and difficult, and we were uncomfortable and mistrustful by then, so letting them repair the damaged ceramic tiles was not possible.

Despite attempts to pay the majority of what we owed them, they fought us on deducting the cost of the repair for the damaged tiles. A civil lawsuit resulted, and unfortunately this was during COVID, and our reasonable attempts to reach a settlement with mediation were refused by Custom Floor Covering, Inc, and it proceeded to a virtual trial. This was a mandated virtual trial limited to only one hour, handled by a Justice of the Peace who had never passed the bar exam, and was dominated by mistruths stated by the owner and employees of Custom Floor Covering. I had only a few remaining minutes of that hour to even make a stab at getting to the truth. Unfortunately, the truth never could be shown, then another 70 days went by before a "judgement" was rendered, and it was full of factual mistakes, demonstrating a lack of understanding by this "judge". We then filed a motion of reconsideration, basically just asking her to show us her calculations and get the numbers in her math accurate. This request for reconsideration was denied with a one-word response, "DENIED". There were enough mistakes in the handling of the case at the judicial level that we certainly had grounds to appeal it, but again there is a risk and additional expense and time involved, and at a point, we decided to just cut our losses and give up. Normally not my preference, but we were sick of it.

Custom Floor Covering, Inc, their owner, and their employees will deny all this and say we were too particular, and they will say they went out of their way to agree to what were "our unreasonable personal preferences", and they will deny there was any damage and improper installation whatsoever. That is what they stated at the trial and wrongly it was accepted. Sadly, justice is not always done at any trial, and there is always that risk when you go to trial, but we felt badly violated and assumed a reasonable approach, photos demonstrating the damage, would all logically be understood and make sense. It wasn't, so I bring this up so that anyone considering flooring of any kind will not have to suffer the same experience we did. There are so many reputable companies out there who put the customer first and make their best effort to please you. Mistakes can happen, and we don't expect perfection on the first attempt, but we do expect people to be responsible when they make a mistake and take the necessary steps to resolve it. We expect them to be honest, truthful, and not lie. This was everything but that, it can be much better, and I urge anyone to avoid Custom Floor Covering, Inc. and all the misery they caused us.

I have photos, videos, and abundant documentation to fully support everything I have said here, and I will be happy to share them with anyone to prevent experiencing this unpleasantness.

We went here to pick out some tile and get a quote for a backsplash installation for our kitchen.  When we arrived the only people inside was a lady and her two kids who appeared to be hired to clean up the store.   After ten minutes of waiting for someone to come out and help us, we walked to the back of the store to find the woman working coming from outside in the back of the building.  Once the woman did come in, we explained what we were looking for and asked her if she could show us some tiles and give us a quote, she had no idea where the color of tiles we wanted were found, she appeared unorganized, confused and uninterested in helping us.  She suggested that we email her and she would put together a quote.  We emailed her all the information and she did not respond to any of our emails.  This place deserves no stars, they are unorganized, unprofessional and have terrible customer service. Avoid this place!!!!

I highly recommend Imperial.  We had them rip out and install tile in our bathroom remodel project.  Floor tile and tub/shower surround.  They gave me a great referral for looking at and selecting tile.  They were punctual, neat and the work result was excellent.

That person has no relation to this company whats so ever he hasnt been employed with this company since december of 2018. These comments have no relation to the owner or this company what that person does on his own has no relation to the people employed with Royalty Empire Inc. If there are any more concerns feel free to reach out to the owner at royaltyempireinc1@gmail.….
Thank you

The owner Greg was so awesome to deal with! We've had so many issues with contractors lacking integrity - Greg was the opposite! Returned all our calls, his crews showed up when they were supposed to and work performed was excellent! Jesus and Milton (tilers) were incredible!!! They made suggestions, asked proactively how we wanted to handle the inevitable challenges that arise in a project of this scale and their attention to detail/resultant work was of the highest quality. Greg and team rebuilt our shower, did the floor tiling and our granite for our vanity.

When my contractor was unable to finish my master bath remodel due to health issues, Rudy and the crew from Global Prevention Services took over and finished the job on time, within budget, and to my satisfaction. I was able to sell my home for more than asking price, and the new bath was the key selling point! I would recommend Global Prevention Services if you are looking for a quality product.

If u are looking for a great deal on carpet & flooring this is your place!! Ron was great- communicative, quick, great pricing, & his installers did a fabulous job getting my entire house done in 1 day. No need to research just give them a call, you will be 100% satisfied!!

Sam came out to the house and gave me a rough estimate. Said he would have the kitchen design on Monday. Wednesday came around, nothing. So I reached out. Said it would be available Friday. Friday came around, nothing. So I reached out again. Finally came in a week later. So I was very interested and reached out again. And once again, nothing. No response.

Why do all that work, and waste my time and yours?

Imagine how bad the communication would be AFTER he had your money.

WOW.  This company went above and beyond your imagination with accommodating special needs that I have never experienced being offered such a kind no extra fee service so I would not feel uncomfortable with my special need involving temporary disability when it comes to driving a car
They work with another great company which involves repairing your front windshield window in which the newer cars a lot of them have to be recalibrated if they have special sensors in which mine was that type of car.  The other service came to my house and put in the new windshield and then the other company normally has you drive your car to their place however in my case I explained first it was too far to drive for me from Phoenix to Tempe Arizona and 2nd I told him about why I cannot drive at this time.  Without hesitation the customer service representative I spoke to from this company stated she will have one of their workers personally drive over there with another worker so he could take my car with the other worker following behind and get the job done and bring my car back the same day fixed
Sure enough they did what they promised but more praise to them for volunteering to do that service for me free of charge.  My insurance company also highly recommended the company before I said yes to them after reading reviews.  I give this company the highest rating for customer service that I have had in the past decade.

It seems my feedback for Cabinets To Go is similar to many others. The process started off great, but steadily took a decline in customer care as the experience went on. Our kitchen had a flood due to a burst pipe. We sought out the assistance from Cabinets To Go to drafted a cabinet layout based on measurements we provided and we disclosed we would be reusing the granite counter tops since they were not damaged. They insisted we get the Pro Measure for $99. So we did. Brian Pena from Cabinets To Go in the Phoenix office called and said the measurements from the Pro Measure were the same as the ones we'd provided to him, and no changes to the cabinet layout needed to be made. Awesome. So, cabinets were ordered.

I was never given the Pro Measure documentation to compare to the cabinet layout Brian created. I was asked to sign the cabinet layout document that Brian created without being able to compare it to the Pro Measure document. I just trusted Brian when he said it all aligned correctly. Once the cabinets were installed we placed the counter top on and it was off by 3 inches. When I confronted Brian with this error he admitted to changing the design measurements to make the cabinets align with the light fixture on the ceiling. The Pro Measure was correct with our kitchen measurements, but Brian made an executive decision to change the cabinet measurement based on what HE felt was more aesthetically pleasing. He never even called to consult me on this change, he just did it. My kitchen is old and the layout is a bit off-center but it never bothered us. Apparently it bothered Brian. Also, Brian denied having knowledge that we were reusing our counter tops (even though I told him on two separate occasions). Why is a Cabinets To Go employee making changes to my kitchen without consulting me first?? Especially when I'm the paying customer!

Brian Pena escalated my grievance to his Regional Manager. The Regional Manager declined to do anything to help. I then escalated my concerns to Brian Pullin (Director of Customer Care). On the phone Brian Pullin seemed eager to help and assured me not to worry, he would fix this issue. He sent me an email follow up saying Cabinets To Go would fix my kitchen, but I would have to pay for the correction. Nearly $800 in changes were suggested. Or, new counter tops for $3,000. Both estimates made me sick to my stomach. I was taken advantage of once, and now Cabinets To Go was trying to get additional business out of me for their mistake. It was completely unethical. In the end Cabinets To Go gave me a $400 credit and basically told me to deal with it.

Don't waste your time hiring Cabinets To Go. They will only stress you out and disappoint you. And no matter how high you try to escalate your legitimate concerns, nobody wants to help. The culture of this company is to blame the customer when they make the mistake. I'm stuck redoing my kitchen again after paying thousands to Cabinets To Go.

Not a competitor, only a 1 time customer.  I did check out your self written testimonials.  A customer can not update your webpage but that is what Yelp is for.  Not a personal attack, just telling it like it is.

A general rule:
Conflicts of interest: Your contributions should be unbiased and objective. For example, businesses and their employees shouldn't write reviews about themselves or their competitors.

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