Best Plumbing Services in Phoenix, AZ

Pink Plumbing came to fix the toilet, water was continually running and it needed all new parts in the tank. The entire experience was outstanding! Great communication with the office staff and the plumber. The plumber was personable, efficient, knowledgeable, and professional. I highly recommend Pink Plumbing

We used DiamondBack two years ago and were extremely pleased, so when we had another backup of our system we reached out to DiamondBack to do another jet cleaning.  They sent Chris and he was running late, he spent half hour, while my husband was home.  By the time I got home 2 hours later we had backup again.  I called the next day and they tried to send him again, but his truck broke down, so they sent Dane.  He was wonderful but did not have the jet system.  8 days later the back up was back.  They sent Chris again all at no charge except this time we wanted it camera, we paid for the camera.  Chris only did the main pipe that went north and south, but not the pipe that went east and west.  DiamondBack was very responsive, Dane was great, but I would ask for someone other than Chris to do your service.

When all the drains in the house started backing up and the toilet was bubbling when we showered, we knew something big was wrong. I called a few plumbers, but mostly dispatchers answers, who weren't able to give any advice without sending someone out. When I called Hansen, an actual plumber answered! He helped talk me through what might be wrong and suggested we try the cheapest solution first.  Someone came out first thing the next day with a snake to try to clear the main sewer line. When the snake came up with dirt on it, they explained that that meant there was a break somewhere and we needed a camera to check it out. They were able to get another plumber out WITHIN THE HOUR with a camera scope to locate the break. Next was to determine whether we needed to replace the whole main line or just repair the break. Within another hour, the plumbers were digging by hand, and within two hours, we had an answer. They brought me outside, showed me the problem, taught me about the materials sewers used to be made of, and helped me understand why replacing the whole line was the best option (google orangeburg- what a terrible sewer material!). That afternoon, someone was there to mark gas and electric lines, and by the end of the next day, less than 48 hours after I originally called, the whole line had been replaced. Importantly, the estimates I got at each step were what I paid, and when I called around each time to see what others would charge, Hansen's prices were VERY reasonable. Overall, Hansen was so responsive and so quick, and they took the time to teach me a lot about my plumbing. No one wants a main sewer line break, but these guys somehow made it into an almost pleasant experience. Three weeks later, it's smooth flushing!

Kevin came out on Christmas Eve and gave a thorough checking-out of our problem. We felt very comfortable with the appointment and are confident in the work performed. Recommend.

Very happy with my experience with Chris and Scottsdale Rooter Plumbers!  Needed an outdoor faucet replaced and Chris came in and did the job on a Saturday without charging extra.  Great communication and very fast service!!  

Thank you!

UPDATE 11/23

Was contacted by JIM (service manager) who came out with Jesus. Jim's apology was genuine and his desire is to make things right. They complete leak detection and provided a detailed estimate. I am confident with moving forward and will update my review as work progresses.

Horrible! Please read

On Tuesday 11/8 we requested an estimate for a reroute due to a slab leak in our home. Richard arrived, was cordial, and showed up on time. Richard took his time to evaluate and provided a rough estimate of potential work that needs to be done to restore water to the back of our home. I submitted the $5000 rough estimate to insurance for approval and followed up with Bumble Bee to inquire about a more comprehensive estimate . It was suggested by Richard that an electronic leak detection was necessary to determine where the pipes were located.

On Thursday 11/10 Richard came back and concluded that in order to determine the pipe runs he would have to use a jackhammer to bust through the concrete block wall separating the dining room from our back patio. This gave me pause because I have never heard of someone using a jackhammer through a (potentially load bearing) wall. Richard also disclosed that he does not specialize in masonry work, and I would be responsible for whatever damage he caused to the wall.  It was very concerning to me that Richard was ready to start jack-hammering through my block wall without the proper professional knowledge to determine the structural damage that could result, especially since this is a load bearing wall. We concluded that an attempt would be made to access the pipe from the exterior of the home over the weekend by someone more qualified, and Richard would return to complete the leak detection.

I scheduled a follow up for to complete the leak detection on 11/15.  A promise was made by Richard that I would be his first stop. I even asked how early I should expect him to arrive and he responded around 7 7:30. I said that works perfectly and planed to take the day off.

On Tuesday 11/15 I was up early (6am) and was waiting for Richard to arrive. I waited about 1.5 hours and received a voicemail from Chelsea in dispatch at 8:21 a.m. requesting to confirm my appointment. I called Chelsea back and stated that I have been waiting for Richard to arrive since 7 a.m. Chelsea's response was is it OK for him to come now? and I confirmed. I mentioned that I needed to make a call into work at 10:30 but that would not impact Richard's ability to work. I requested that he come as soon as possible.  I waited until noon and no one arrived. At 12:54 p,m, I called dispatch again was informed that there is no record or an appointment today, I then received a voicemail from a gentleman named Chris calling to see what my availability was.

At this point I am extremely frustrated and realized that I took the day off from work when I could have gone to the office. I called dispatch again and was told that I would be his next stop. Richard arrived just before 3 p.m. (8 hours late) and I asked him what happened. I let him know that I was waiting for him since 7 a.m. and he simply blamed dispatch, no apology for the service break or my frustration. I explained to him that it was determined over the weekend that the block wall he wanted to jackhammer was filled with concrete and solid and he stated we do these all the time but continued to emphasize that he does not specialize in masonry or structural engineering. Considering the time he arrived, and my discomfort with jack-hammering my wall, my wife and I determined that a good next step would be to run this by our insurance adjuster to make sure they would cover whatever damage he caused.

Richards' demeanor changed and he was no longer cordial. I let him know that we will hold off on the jack-hammering until we speak to our adjuster and schedule a follow up. Richard left abruptly and said he would just state that I refused to pay for a leak detection that had not been successfully completed yet. We were unaware that the leak detection would require jack-hammering a load bearing wall by someone who was not qualified to do so.

I am incredulous of your company's response to failing to provide proficient service to a customer who had every intention of moving forward and giving you our business! We were committed to using Bumble Bee for our plumbing needs and the insurance company has since given us the green light to cover any damages in the process, however, because of the failure to satisfy your service commitments, dishonesty, disorganization with dispatch, and your curt response, we are compelled to move forward with another plumbing company.

Service: Plumbing leak detection

Recently had an estimate from these guys. Super high Yelp AND BBB ratings. Tech showed up: no mask no gloves no social distancing. I was very disappointed AND unpleasantly surprised. I did not allow him inside. He was here about 5 mins and did email me a quote but I would not be comfortable having them back. Clearly they are not concerned with others health.

ProSkill Services has completed several jobs for us in the past couple of months.

Each Job Was Completed Flawlessly.

They Do Not Have Pushy Sales Driven Contractors.

(In Alpha Order) Many Thanks Go Out To Chris S, Dale, Mike & Rob...Bravo!

I Also Want To Thank Everyone At The ProSkill Services Call Center...They Are All Very Pleasant & Professional.

We Are Very Happy Repeat Customers...

They Do Not Have Pushy Sales Driven Contractors.

Bravo Proskill Services!

Brian was on time, very polite and courteous, and did a great job.  I will definitely use Elite Rooter for any future plumbing jobs!

Dave came out to repair my clogged toilet in our guest bathroom this morning. He was on time and very responsive and very reasonably priced.

Highly recommend and will use again if we have any issues

Found Ascend on Yelp. First plumber couldn't find the leak and couldn't co.e back for 4 days. My husband cut open the wall. Second didn't have the parts to fix it but helped stop it. Again 4 day wait for next visit. All were great, but Mom just didn't want to wait.

Ascend was our third plumber and was a charm. Michael is very experienced, knowledgeable and professional.. He was  able to make it out the next morning where no one else could come until Tuesday. Best of all he had all the parts! He was on time and my mom really appreciated him.  He rebuilt my mom's leaking shower cartridge and valves. Adjusted the shower handle and caulked everything  If you ask me he went above and beyond. This is why I need Yelp!

I can't say enough great things about this company. They are fast, reliable, honest and really know their stuff. When my home warranty company couldn't get the job done, I decided to turn to Yelp to find someone who really knows their stuff. I called and they were able to send someone out the next morning, when other companies couldn't help for weeks. In a matter of minutes they were able to properly diagnose our issue and got to work on getting it fixed, and what do you know? Two other companies couldn't get the job done and they did.

Special shout out to Dylan Morris who is an absolute gem. This guy is an expert and is so kind and professional. He really took the time to explain what was going on and laid out several courses of action we could take. He truly went above and beyond to help us out.

This is my go-to plumbing company moving forward. Highly recommend!

We have a basement with sump pump. Ours broke and they installed a new one, great work and great price. Highly recommend!

Responded quickly and came same day to help with clogged drain. Very efficient and cleaned workspace. Thank you!

My wife called Rooter Ranger for a major kitchen clog. I had heard their radio commercials, but I wasn't sure about using a company I didn't know. However, we needed help on Sunday, the day before New Year's Eve, and we were desperate. Chris got us on his schedule and came out late Sunday afternoon. Chris was great. He stayed well into Sunday night, but eventually said he'd need to come the next day with more equipment. Chris came back the next day (and so did two other employees). It took them several hours to finally conquer the problem. We had our kitchen back in time for New Year's Eve and we breathed a big sigh of relief. I was ready to be crushed with a huge bill. They came on Sunday, stayed late, came again on a day that most people were off, and the work took quite some time. The bill was about $799. It was more than we expected to pay when we first called, but after the amount of work the guys did, I considered it more than fair. I am very pleased with the prompt, professional service we received, and I wouldn't hesitate to call Rooter Ranger again.

They were quick to respond with out needs for a water softener. I appreciated the details the tech representative had with the materials and he knew his stuff. I asked questions and husband too that made us comfortable to do business with him. I asked him why them and not their competitors and provided a solid statement and his reason why he works for them. I paid a little more more than another company but also felt confident that they work as a team and are happy there to stand by their words. Thanks for your pride in the work you do!

Michael showed up professional and ready, right at the agreed upon time. It felt like I was inviting an old family friend over to help me with my plumbing. He quickly solved my problem, assured me that if I had anymore problems I could give them a call (so they could further investigate), checked my water pressure and was gone. It was a great experience! I know it sounds cheesey, but I 100% would request their services again if needed. Thank you Michael. You really made the Lawson business shine!!!

I had to contact Option One Plumbing on a Saturday night when my hot water heater gave out on us. They were not only responsive and sent someone out the next morning but they put me first on their schedule and worked tirelessly to get the job done promising not to leave us without hot water. Their prices are very fair but most importantly their customer service is 5 star

We could not be happier with our experience with Hays. They were extremely quick to reply and get us a tech to the house. Within 2 days they came out, quoted and fixed the issues we were having. Jason was our tech and he was kind, professional and really set us up for success.
Excited to now having a plumber we can trust and recommend!

Randy and Marc showed up on time and were friendly, helpful, and very professional. They found simple solutions that 2 other plumbers hadn't found and wanted to charge us a ton of money to fix. One was the recirculating pump, which wasn't working. These guys figured that it wasn't plugged in! (It still needed work, but....) We also had no cold water in the master shower. A previous plumber told us it was a cartridge that was hard to get to, and would cost $1000. Randy handed me a rubber piece and said someone put this rubber piece on backyards and it blocked your cold water intake. I'm 63 years old. This was the best plumbing experience I've ever had!