Steel Shield Security Doors and More

Excellent experience and installation. First consultation was right on time, professional and pleasant. We chose a door, then scheduled the installation, and they came on time and did a fantastic job. They even came back a second time to rekey the door, at no cost, when they didn't have the right key blank during the initial installation. Great experience and highly recommend.

This company installed 3 security doors for us over 2 years ago and they still look & work beautifully.
They have also stood by their product and whenever there is a minor adjustment to be made there is never a hassle and are quick to respond. I recommended them to my neighbor who also installed a security door and loves it. Thank you for operating a business with a quality product & great customer service.

Absolutely 5 out of 5 stars in every respect.  Beautiful custom work, responsive communication, friendly and reputable staff, great value for the price. AND David (owner) went over and above to provide service to us that was next level, above and beyond any checklist!
First of all, we live in Yuma and couldn't find the door that we wanted, so we travelled to Phoenix. Steel Shield was our first stop and we didn't look any further since we had the good fortune to be shown around by David. No sales pitch, he didn't have to. His product sells itself. He even took us on a tour of the production area where they make the doors.   Yuma isn't in their service area so we knew that we would have to arrange for transportation and installation of the finished product ourselves.  Going with a different company wasn't even a consideration once we saw their doors and experienced the commitment to customer service that David and his staff expressed and demonstrated to us.  Fast forward a couple of months and we received our door and had it installed today. The door exceeds our expectations and we are beyond pleased and so happy to have done business with Steel Shield! HIGHLY RECOMMEND!!! If you want the best, go to Steel Shield.

We did some shopping around and chose to do business with Steel Shield Security Doors and more. They were prompt with setting an appointment to measure and got our doors ordered immediately. There was a wait for the manufacturing but when they were in, they got them installed quickly. There were a couple of aesthetic issues that were handled immediately. I was quite impressed.
We've had our security doors for almost a year now. Couldn't be more pleased. The doors are solid, lock into the doorframe and have dual bolt locks. Oh yeah, and the gf says they're pretty. With the increasing crime that comes with big city life, we are at ease knowing the added security these doors give. While nothing is 100% secure, these doors give us the extra time to arm ourselves (phone and otherwise) to defend our property and lives.

We just had Steel Shield install a screened double door which encloses our front door entry way. These doors are magnificent!
And, no lie, the enclosed area has to be 20° cooler since installed. BONUS!!!
Sean was our sales guy that met with us for the quote and was very patient as we (hubby & I) had a bit of tug-o-war on which ones to get. I let hubby win the battle and I'm glad I did!
The doors are so pretty and the color matches our front door perfectly.
Everything we could have asked for :-)
Our installer, Pete, went the extra mile and caulked all around the perimeter after I told him about the scorpion issues.
Irrigated areas always have this concern.
Just can't say enough about the custom manufactured quality as well as the perfect installation. And do I have to mention how much safer we feel!!! This world is scary and getting worse!!!
Already referred to neighbors.
Thank you Steel Shield!
Fran & Phillip

I just want to say how awesome my security screen doors turned out!! Thank you so much Sean for helping me pick out the perfect look for my house. You took and made it such a pleasant time and I had no worries. so so pleased with the awesome installing  perfection at its best!! I wish I could remember the installers name, just a really awesome guy, very detailed and caring installer. there was a little scratch that he pointed out and I couldn't even see, and he said he will be back out to touch up. it was nice to have that feeling of complete happiness just to be taken care of with people looking out for you. Sean thank you again for seeing that it was done perfectly.

We are SO pleased with Steel Shield Doors! We met them at a recent home and garden show and they answered all my questions and concerns about installing security screen doors. We were told by other companies that they either could not install their doors at all or if they did, there would be a gap at the bottom and animals could get into our house, OR we would have to pour cement on the outside of the sill. Steel Shield solved ALL of these problems with their elegant and functional solution! And we got a military discount for my veteran husband! We are so pleased with the sale from George and the installation by Miguel! Both had so much expertise and were a joy to work with! AND they cautioned that it could be up to a ten week wait for the doors to be ready. They were installed in 3 weeks from when we ordered them!!! Thank you so much!

Had a great experience with Steel Shield. The door they made for me is perfect. They came out to measure and said it would be 7 weeks. 9 days later they called to schedule the install. The installer was very good. Excellent work and told me everything I needed to know about the door. I highly recommend this company and their people and products.

I initiated my consultation with a contractor named Tom Larson. He was professional, informative, friendly, and gave me all the information that I needed.
I selected the horizon door, with brushed nickel hardware, in Penny vein.

It took about 6 to 8 weeks for the installation to be scheduled, and it just took place today.  A young man by the name of Buzz showed up on a Saturday, he was extremely friendly, polite, professional, and skilled.  He installed the door in less than two hours, and showed me all of the aspects that I needed to know.  
I feel immediately safer, being that it requires a key to lock from the inside and the outside.  I was left with a couple of magnetic wreath hooks which was the highlight on the top of this wonderful door experience.
From beginning to end this company responded with friendliness, accuracy and estimations of time frames, and did a beautiful job of installing this beautiful security door.  I would highly recommend them!

I have been beyond pleased with this company.  My salesman Sean has gone above and beyond. He is incredibly patient, informative and very helpful. His attention to detail has facilitated matching the door to my HOA approved colors. He is a wealth of knowledge and thoroughly explains the various options and makes sure re you understand. The company is accommodating deadlines for other work being done and coordinating the door installation accordingly.  I highly recommend this company and feel Sean is a top notch, hardworking professional with years of knowledge concerning Security Screen doors, as well as all the other products the company offers. Andrea Barron

We got our front (double doors) and back security screen doors from this company. The experience and the quality of doors exceeded our expectations. The salesman Sean was very professional, knowledgeable and helpful in the decision as to style & color for the doors. They look better than we anticipated. The quality of the doors (well built and solid) was well worth the wait (about 10 weeks) and money. We especially like all the security features of the door, including the heavy duty screen. George did a great job installing the doors. He was professional, friendly, did a quality job and left zero mess. We are so happy, too, that these doors are custom made right here in Arizona.

The salesman was awesome. The door looks fantastic... Why not the 5 stars. Installation day was pretty bad. Josie called and spoke to my wife on speaker and stated our installation window was 7am to 9am. I called a little after 9 to see if the installer was running later. I got a call back stating my installation window that they had was 11am to 1pm. Cool... I was able to move my hair appointment to later in the afternoon. 9:30 rolls around and decide to take a shower. At about 9:35 my dogs go ballistic . I quickly rinse and dry off and low and behold the installer is here.

It's just frustrating that we were given a time and made plans. It just frustrates me that if I was truly the 11am to 1pm, why wouldn't they have given me a call saying they were going to be an hour and a half early.

If you don't see what you want in the showroom, don't worry about it  because if you know what you want, Dave and Reuben will make it happen. Reuben did a fantastic job with the install and Dave was amazing with the follow-up! Josie runs a tight ship for them. Great teamwork and product.
Thanks for the assistance.

We had two Steel Shield security doors installed today. Our installer was Mr. George Bandin Jnr. The doors were exactly as ordered and George did a fantastic job in ensuring the doors fit perfectly and all the hardware worked correctly. The doors look fantastic and the security they add is priceless. I highly recommend Steel Shield and would like to thank George for his attention to detail and the competence and experience he brought to the job. Great to see that pride in one's work, is still alive and well.

Service and Quality #1
Very friendly best of all detail oriented. Deliver what they promise.
Installation was professionally done and quality of product even better the expected.

You can see through the Sales representative and installer whom were very polite and proud to work for this company.
Highly recommend

Entire process from sales to installation was excellent. Communication from the office was always pleasant and timely..Jesus our installer was efficient and friendly and treated our property with care. He went thru everything after he was finished to make sure we were completely satisfied. We are very happy with our security door and window guards. Highly recommended.

What great service. I had our security door installed today. Buzz, was so kind and professional,  explained everything. He walked through everything with me and made sure that everything worked properly before leaving. We are satisfied customers.

From start to finish this company was outstanding!  After speaking with one of the owners, David spent time explaining the process and even showed me their products behind closed doors.  What owner of a company will actually sit down with a client and show them their products and even put a sketch together on the same day.  I knew right then and there that customer service was everything to him and his company.  

My custom entry gate took several trips from the install manager to ensure the measurements were correct and the beams fit properly.  I cannot thank Ruben enough for his attention to detail when installing this difficult gate!!!  Shout out to Ruben and hoping he can be the one who installs our security door when we order.

If anyone out there is looking for a company that has integrity, customer service, and top quality material...look no further!!!

Thank you David and all your crew for making this entry gate possible.  My wife and I look forward to replacing our current security door with your product within the next year.

First off I absolutely love the security doors

Looks awesome -feels like they will stop  a tank
And in this crazy day and age they better

The guy that installed them was great - when I called in they were always nice in letting me know the status

My only issue is with the follow up from my sales guy
I guess he's the only one for the east valley - I had one small issue --not really an issue I just had a question on disengaging the part that keeps the door from opening real wide - John never got back to me but I figured it out- and the guy who installed the doors did show me I just forgot

But then John got upset  when I said I was going to finance - did not like that at all so ......because he's so old I just let it go and paid cash

John is nice but i do I feel bad but I'd try to get a hold of him inquiring about one more door for my garage and security screens for my home --- he did just get back to me yesterday

So if you are considering security doors they are awesome e and worth it but just be patient with the sales guy

Otherwise 10 stars  

I finally called into the main office and he called me back and I did get numbers but then he just hung up !?

So I'm considering adding more

Lock was having problems and paint chipped off door handle.  Called the company and scheduled the appointment for repair.

Sean, the sales consultant arrived on time, and showed me all the Security Screen Doors and available features. Since, this door was to go on the backdoor on the carport, I didn't need a fancy door. However, they were able to come close to matching the front SSD in design for $200.00 less than what the high priced guy wanted. And, the hardware really surprised me. It's much fancier than what I have on the front SSD. So, I've made arrangements to have new hardware put on the other door.

Josie, the office manager, was very helpful, and punctual in responding to E-mails, and phone calls.

However, the reason I can't give 5 Stars is because I was told 6 to 7 weeks, and it took 9 weeks and 2 days before the door was installed.

After installation, the inside door wasn't closing properly. But, the tech got that fixed without any problem. :)

GREAT JOB, guys.

It's been great to have both doors open to be able to air out the house, and get a nice cross-breeze without having to worry about bugs, or unwanted people, getting in.

First, I have to say that I LOVE my new security door.  Simply LOVE IT.  I understand that it might sound extreme, but after the anticipation of ordering and waiting for it to be manufactured and then getting into the installation rotation and finally seeing it in person:  IT'S GORGEOUS.  It was totally worth the wait.

For me, making such a big purchase, I had bit of trouble making a decision.  I finally had to just go down to the showroom and see the doors myself and talk to people there.  They couldn't have been more accommodating.  I was working with Dave who wasn't there so I ended up talking to his co-workers, and I believe, the owner.  Each one took their time with me and put in their two cents about which door they preferred.  I ended up finally taking Dave's original advice.  He was nice enough not to say I told you so.

Are the doors pricey?  Sure they are.  Are they worth it.  I say: yes.  My door is sealed to the outside world so no critters can get in (in addition to bad folks).  This is quality far above what you'd get at Home Depot.

Did I already mention that the door is GORGEOUS?

I ordered a beautiful security door back in December and it was actually 2 weeks early!  I absolutely love my door! I just upgraded my screen as I needed it to be little stronger. Eventhough it's been since December, this company and staff is still amazing and is quick to respond and address any issues.  With great quality products and service, I couldn't have chosen a better place!

This whole process was very easy from beginning to end. The hardest part was selecting our door design.Today we had our security door installed by Buzz. What a nice, competent young man. He did a beautiful job making sure everything was just right. He communicated with us throughout the install. It was important to him that he install our door like he would install one in his own home. We could not be more pleased!
Thank you for our new gorgeous door!

Could not ask for a better experience. Buzz and Miguel did the install on three doors and they were both very professional and courteous.  I have been in the military for the last 25 years and I have an eye for detail, both these gentlemen performed their work with attention to detail and ensured the install was done professionally and accurately/efficiently. The doors were top quality and I couldn't be more happier!

Highly recommend doing business with this company if you are in the market for a security door. I stopped by their showroom to take a look and was welcomed in the door. They put me in touch with sales and a few days later Mark came to my home to review all the design options. Nine weeks later my door was installed by Isaac and it is absolutely gorgeous! I could not be happier with the product and service.

Called to have Dave come by and give me a quote for a door... His response, well if I come out are you gonna order a door?....

Being a past small business owner, I don't understand how these places stay in business.... Apparently they are doing very well to treat potential customers this way... Unbelievable....

UPDATE:

Now I received a harassing phone call from Dave explaining to me how I misunderstood what he said... He also informed me that he sold a million dollars worth of doors and would never say that.... My goodness Dave, just let it go.... You would have been better off just apologizing and moving on... Selling a million dollars worth of doors, it's clear you don't need my business!!!

My goodness... The nerve...

Just had my door installed today! Very happy with the service provided by this company as well as the product. Installer was on time and did a great job!

Needed to change the old ugly scrolled screen security door at the rear of my house. I contacted another company first. Their sales rep came out and when I explained what I wanted he said we don't do that, but here's who you need to contact.  He told me to call Steel Shield.  Boy am I glad he did! Steel Shields sales person came out and quoted me a lead time that would conflict with my vacation.  When I told him my drop dead date for install (1 week prior to his lead time) he made a call and changed their time to accommodate my time frame. They were actually even able to install a week before that!  Then I had a delightful young man, Buzz, do the install of the door.  He was very polite and professional, explained everything about the door and left my place neat and tidy when he left.
Kudos Steel Shield!!

Love my new security screen door from Steel Shield.  They are very competitively priced and service is outstanding.  Issac, their installer, did a fantastic job installing the door.  Shuts perfectly and looks beautifully on our front door.  Now we can enjoy a nice breeze moving through our home.  I highly recommend them.  Only issue, from day of sale, it took exactly 7 weeks for delivery.

We had our door installed yesterday and so far we love it.  It was a long wait but well worth it.

We needed a feeling of security but did not want the traditional look of steel bars on our house. So we contacted Steel Shield. Kevin came over and showed us an amazing look for our house. Not only did we buy the door we needed but we bought a second one. And then we met the amazing installer this week. Buzz Vontesmar. He installed both doors like a custom fit suit. He was so polite. We have been enjoying the fresh air with the feeling of security each day. Can't wait for us to order the screens next.

I am very pleased with my experience working with Steel Shield. Sean was very helpful guiding us to pick the right door for our needs in showroom then coming to our home to measure and help us decide on a color. Like others have said, we were told six to seven weeks but it was just over 9 weeks before the door was installed. Chris was our installer and did a fantastic job. The door looks and operates great and everything was cleaned up when he was done. We love our new door, it was worth the wait.

They have the sales guy take measurements to come to find out when installation is to happen that they do not have the correct measurements and have to wait 2 weeks or more for them to correct issue. This is the 2nd time this has happened with this company.

I ask lady for some type of compensation and said well there's nothing she can do.

From the John in sales to Josie to Buzz the installer...  I received excellent, considerate, expert service. The door is beautiful. The purchase was easy and the installation was done professionally. I love my new screen door.

We shopped around and found Steel Shield to be efficient, reliable and cost effective. The gentleman who took our order (John Haines) was very knowledgable, personable and not too pushy like most salespeople. The door we ordered was installed perfectly and ahead of schedule. Being able to now open our front door and get some fresh air and natural light without having to worry about bugs, critters or thieves makes such a huge difference in our home. We couldn't be happier!

Our new security screen door is beautiful.  Only issue was when Buzz, our installer came to put it in after waiting for 6 weeks (which wasn't the issue) the frame was made wrong.  Buzz was very apologetic, and Josie at the office had it replaced very fast.  Buzz was very professional and I would recommend Steel Shield over the other security door company we have used in the past.  Our sales Rep. Tom Larson was very helpful.  Not sure how the frame was not made correctly, but it all worked out.

I had to have them come back after installation to do the job right, which they did after excessive insistence on my part.  One year later and no warranty, the lock mechanism on the door malfunctioned.  I actually got locked in.  The door could only be opened from the outside.  I used a locksmith company to fix it, and learned that the lock hadn't been installed properly in the first place.  It was not the right size for the door and the screws on the inside were not tightened down as they should be in order to make the lock fit.  Consequently one screw fell out and threw off the adjustments fir the key to work.  I was also told that there was no way that door would've protected me if someone wanted to get in.  The mechanism would've fallen apart.  Also if there was an emergency such as a fire, I would've been trapped inside, as I live on the second floor and only have one exit, other than jumping out a window.  I am not happy with my experience and do not recommend this company.

Extremely pleased with the quality of the door and high level of service. Door is beautiful and very well built. Dennis was very helpful and accurate. Door was installed within the prescribed time frame.  Appreciate that they make a point to honor our Veterans. Thank you!

We had originally stopped by another shop because we had seen their ad in the mall; when we arrived to their showroom four people sat around with not even a hello as we browsed for about 7-10 minutes discussing options. After no one paid us any attention I quickly knew how the future of working with this company was going to go..been there, not gonna do that.. So we left and that lead us to find Steel Shield after some research.

Steel Shield answered right away and we got an appointment with John Haines. John is a great guy to work with. Once John took the time to go over what we wanted he made a few suggestions but we ultimately decided on what we originally wanted and he didn't pressure us, just informed us.

John took his time taking the measurements, told us he would be in touch and we saw home once more after that as he wanted to double check his work.

When the gate was ready, right on time, two guys came for the install and did a perfect job. I'm pretty anal when it comes to alignment and equal spacing but between john's measurements, the actual fabrication of the gate and the install they couldn't have nailed it more! Solid, great looking product that you couldn't get installed any better.

Overall, we love our front porch gate and we loved our rare experience of working with a company that clearly takes pride in their work.

We've had our security door for three years now.  It still looks great.
Recently I noticed it was sticking at the top. I called for warranty service and they were very friendly. They sent over  the service man, Conrad, within a week. When he got here to told me that just looking at it he could see it had shifted. He got right to work and had it opening and closing great again in no time.  
Definately glad we went with Steel Shield Doors.

We just had our security door installed by Buzz. Top notch is the only thing I can say. The time from order to install was about 9 weeks out due to the high demand they have right now for their doors, but the wait was worth it. Very pleased and recommend this company.

These guys are really good.
When we wanted to get some security doors for our home I contacted and went to 3 security door companies here in Phoenix. Did the tour and  walked the plant, costs, timeline, warranty... the whole thing.
Steel Shield delivered on time and installation was perfect. We had a keying issue after a couple of months and they came right out and fixed it.

Anything else just call us.

They were not the lowest but I think we picked the right place, and hope you find this helpful as well.

This place is awesome! We had two doors installed 5 years ago and they were such a great investment. The screen is so perfect it feels like nothing is on the door. Then, I needed an extra piece of screen for my fountain so I stopped in. Not only did the owner help me with a piece of scrap, he had his technician trim to size and didn't charge me a dime. What a delightful business. I hope they have a ton of business. I would recommend for product quality and service. Thank you again! Julie

John Haines texted me the estimate. I asked for it in writing. No reply. Finally called him. He said there's no point in writing it up till he knows he has the sale. Explained I wanted it in writing to compare with other estimates. He said he'd email me and said goodbye. I asked him if he had my email address (I knew he did not). He replied he couldn't take it down since he was driving. So he had no intent of emailing me the estimate as I asked. Unfortunately, I found him to be a stereotypical salesman; not interested in doing anything he thinks doesn't relate to a sale. I was seriously considering going with them, but crossed them off the list due to how John handled things.

Michael, I do appreciate your interpretation of what happened yesterday.
Now please read below the numbered comments in caps to see what really happened.

Dear Mr. Mikos...

I have read your review and I am extremely sorry for your experience yesterday.
Having spoken to my installer(Buzz) who was at your home yesterday and my office manager (Josie)
to hear their explanation as well of what took place,I would like to address your comments on a point by point basis.

First of all I would like to say that we as a company are very concerned about inconveniencing our customers.
We always try to be on time with our installations and our installers are instructed to call the customer if they are running late.After speaking with my installer he explained to me that he arrived at your home between 7:45 AM and 8:00 AM. My scheduler showed me the schedule for yesterday and you were scheduled for a window of 7-9 AM. We always schedule a two hour window when booking an installation. It has been our company practice since inception. Perhaps there was a misunderstanding as to the time frame but the installer would have called you if he could not arrive by 9:00 AM. The reason we did not just cancel your installation was because we would have preferred to install your door yesterday and the weather in different parts of the valley can be very different. It might be sunny at our location and pouring at yours. It can clear up and if it did we would have been able to install your door.

When the installer was at your home and it was pouring and windy outside, he said he told you that he would call you later in the day if the weather cleared up and he would come back to your home to install the door.

1) WRONG - HE SAID THAT HE WOULD CALL ME BY 1:00PM AND NEVER DID.

He said that you told him it would be fine and to please give you 30 minutes notice if he was going to return.

2) WRONG AGAIN - I SAID FOR HIM TO CALL ME 30 MINUTES BEFORE HE PLANNED TO ARRIVE.

He checked the weather reports for Fountain Hills continuously after he left you and they kept saying severe storm warnings and it never cleared up. That is the reason he did not call you back to install the door yesterday.

3) WRONG AGAIN -THE WEATHER WAS FINE FOR AT LEAST TWO HOURS IN THE EARLY AFTERNOON.

He did notify Josie at our office to contact you to reschedule the installation once he knew he would not be coming back. Josie said she did call you and spoke to you twice to re-schedule the installation at a time convenient for you and that you told her you would call her back with a time. She is waiting to hear back from you.

4) WRONG YET AGAIN _ NOBODY CALLED ME. I CALLED YOUR OFFICE AT 3:00PM WONDERING WHERE YOUR INSTALLER WAS. JOSIE DID CALL ME AN HOUR OR SO AFTER THAT TO RESCHEDULE.
I WAS NOT ABOUT TO LOSE ANOTHER DAY OF WORK.

Once again please accept my apology for any misunderstandings that may have occurred but I can't apologize for the weather. There were storm and tornado warnings all day yesterday and we were inundated with cancellations and re-schedules.

5) DON'T TRY TO INSTALL DOORS DURING SEVERE WEATHER.

We do everything in our power to make dealing with our company a pleasant experience and sincerely value and respect our customers and them taking the time to be at home during an installation.

Once again, I am sorry this happened to you but I can assure you the door and the installation will be beautiful when it is finished.

6) YEAH, I'M SURE THAT IT WILL BE BE JUST BEAUTIFUL BANGING AROUND IN A PICKUP TRUCK ALL DAY IN THE POURING RAIN.

Respectfully,
Michael Maher
Managing Member
Steel Shield Security Doors Read less

I went through Adobe Blinds in Maricopa and they set up Steel Shield for my security door. I am so pleased with the installer, a very professional and polite young man named Buzz. He arrived promptly and explained that the installation was going to be a bit noisy and that he would be done in 2-3 hours. I let him do this thing and in 2 hours, maybe even a little less, it was done. Buzz had me inspect the door and it was absolutely beautifully installed. It was squared up, solid, and sturdy. It was obvious that he took time at every step to make sure everything was done nicely. After the install, he explained to us how the door works (very different than the old screen doors of my youth) and how to operate the door in different situations (i.e. if we needed more than the 90 degree opening). Buzz was very patient with our questions and me reiterating everything to make sure I got it all, especially the grease gun part. Then he went through their checklist and everything was perfect. No gaps of light anywhere, everything was level and the caulking was so even that I wished Buzz was the one who did the interior of my house.  So I'm really glad that the installer who came yesterday made up excuses to not install my door - I had someone pressure washing my roof at the same time and he didn't want to get sprayed even though I told him I had gutters that would solve the problem and it was obvious that the drain spouts were doing their job, but I guess he didn't feel like working. So happy now about that because we got a great install with Buzz.   Oh, by the way, I love my new door too!  Thank you Buzz and Steel Sheild.

I had a problem with my gates and had them come out for a quote to replace them. Whenever it got warm the block pier would lean and I had no adjustment left. Instead the cane up with a solution for a brace between the 2 walls. Saved me a ton of money and it looks like a piece of the gate and is perfect fit. Highly recommend them.

We ordered 2 security doors and they were installed yesterday. I was really impressed by the quality of the doors. John Haines the salesman was very knowledgeable  and made the ordering very easy.

The doors arrived on time. The installer Conrad was very experienced and did a very good job.  

The doors look and work great and are an asset to our home

Steel Shield delivered a great product at a reasonable price.

We had them do security doors and custom window-guard ironwork for us. Their installed products look and feel like high quality ironwork, and the installation was done right the first time.

For the custom ironwork, they sent over CAD drawings for us to confirm or to have revised. We requested a revision to correct an aspect of the proposed design, but it was a painless process and it was nice to be able to catch that before it went into fabrication.

We were also able to stop by their factory storefront on the weekend to see our products in the shop as they neared completion.

They didn't mess around with the pricing like a competitor did that we cross-shopped, so they also get points for that. The quoted price was not only better than the competitor without having to negotiate, they also didn't have a bunch of oh I forgot to adds or other post-quote fees tacked on like we experienced at the other vendor.

Their volume of work at the time we ordered resulted in about a 5 week total wait from time of order to the product arriving for installation. We were surprised that the installation was a one-man job, but he (I think his name was Javier?) knew his stuff and did a great job.

We ordered a security screen door and our experience from start to finish was great.  The salesman was very knowledgeable, the product was delivered on time, the quality was better than expected, and the installer was very experienced....and ON TIME!

We replaced our 20+ year old security screen doors with doors made by Steel Shield, front door, back door and double arcadia door.  The experience was pleasant from start to finish.  We selected a basic design style from among many options.  The advertised and quoted price included removal of our old doors, color/finish of our choosing, and hardware (double bolt locks and handles) in a finish of our choosing.  The installer did a great job.  It took him about 4 or 5 hours to install all 4 doors because he was careful with all the details including getting the doors hinged properly, custom fitting the bolt locks, and adjusting the automatic door closure.  I think it is a little unusual today to find a contractor that does quality work at the advertised price with no gimmicks.  Steel Shield did this and more.  The new doors are an incredible improvement to our house at a reasonable price, and really update and improve the look of our entry.