Best Locksmiths in Phoenix, AZ

Great customer service and very friendly. Highly recommend to anyone. The response time is out of this world for a locksmith, those of you who have had to use one know what I'm talking about.

An amazing family service, I called a few places and they had the best prices on a programed remote key! I was originally going to spend extra money on my car being towed to a Toyota dealership to have it made there but they helped me save on that by coming to me. I definitely recommend this locksmith

Sean was great, super responsive and showed up when he said he would. Highly recommend for your locksmith needs!

Nice guys.   Glad they were open early.  Clean and orderly store.               Recommend them

Great service! Super responsive and flexible with timing to come help our family into our safe that they handle bad broken off. 10/10 recommend!

Tim answered my service request right away.  He came out the early the next morning and reset my front door lock to fit my existing key that unlocks all the other locks in my home.  He was very courteous and professional.  The problem was solved in record time and the amount he quoted - very reasonable - was the amount he charged.  Highly recomend this company and will definetly use Lockology again when the need arises.  Thanks Tim!!!

Called and spoke to Tim there in-house "Hoppe" locks expert and explained that i had a broken lock mechanism on the bedroom door and a loose handle on the kitchen door" with exactly the same hardware. I emailed "pictures and video" to Tim he then replied to my email with a Hoppe form to fill in which i did and returned and then he said that i needed two internal gear replacement parts to fix the issues. After doing a little more research on the web i found that i could remove the lock tumbler with one screw and that one piece could be replaced for $94.00. Tim billed me for 2 complete internal locking mechanisins  at $126.49 a piece
20 stainless chip board screws $6.40
A $10 dollar charge for a "signature" and $40 for shipping and handling,
$309.38
I called back spoke to Tim re the incorrect diagnosis on the bedroom door and asked about sending one of the incorrect pieces back and was told he would not switch out the incorrect piece for the lock that i actually needed which came out to be $4 less than the wrong part he sent me and i payed for and that i would need to pay a 30% restocking fee on the returned part as they don't stock anything from Hoppe and place all orders directly.
So after sending pictures and video and still receiving an incorrect part as the customer im pretty much told to go pound sand its your problem, about as shitty service as you can get one this one.

Gentleman in white van got here very quickly and solved the problem efficiently. We got into my apartment within 5 minutes of his arrival. So thankful!!!

I needed to replace a key for my apartment, so I handed the guy my key and said "I need one just like this" to which he responded "I have one that shape but without the holes" so I told him that was fine and he made the key. I give my card to his daughter and then he hands me the key that has a big stamp on it with the name of the shop and its phone number. As I'm asking if there are any keys that don't have the name because it has to look like I got them at the same place she runs my card. Which wouldn't be a problem except they didn't have any I could use! And she was rude to while I was trying to explain that I couldn't use it with Hicks engraved one it... She said well all we can do it cover it with tape. Really? Tape is the solution? How about giving me my money back because I can't use the key and I specifically said they had to look the same? Ugh

Horrible!!  my daughters car wouldnt start because the key was too worn out to work anymore.  my daughter called and they could come out to make her a new key.  the key didnt work, then he said the ignition was the problem and told her to go get a new ignition at auto zone by where she was stranded.  the tech, his name is Chris, said he would replace the ignition off the record for $50.  she is 18 and doesnt know any better and trusted him to fix the car.  he was there over 5 hours and left it unfixed, wires hanging out, not all the way assembled, and car still didnt work.  he left saying he would finish the job the next day, never heard from him.  he took my daughters money and still left the job unfinished.  had me or my husband not been working, this is not a place we would have called.  she is a college student, makes min wage working, and he took all her money, $195 for nothing, had the car towed to a shop the next day and now she has to pay $230 to fix his screwup.  tried calling the customer service number on the invoice and no answer and no voicemail, no address, there is no way to get a hold of them.  tried to call the tech and he is not responding.  these people are crooks and take advantage.  my next move is better business bureau.  so angry!!!

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