Best Locksmiths in Phoenix, AZ

Got my key fixed by Corey in October 2015. Not only was he an hour late to the appointment I set, he super glued my key fob together. This left my key stuck out and not retracting in like it was meant to. To make matters worst my key battery died in December. So now I am out the 160 bucks I was charged to fix the key and the nice remote features don't work and I can't change the battery because it is super glued shut. So now I am faced with the choice of getting a whole new vw key programmed and being out the 500 bucks that will cost, or hacking my key apart now trying to Frankenstein it together. Paid for a new fob and got a massive head ace.

An amazing family service, I called a few places and they had the best prices on a programed remote key! I was originally going to spend extra money on my car being towed to a Toyota dealership to have it made there but they helped me save on that by coming to me. I definitely recommend this locksmith

Great service, responsive and understanding. I locked myself out of my car and needed a key replacement, Sean was respectful, helpful and attentive to the work needed to get it done. Give him a chance and you too will be satisfied.

Nice guys.   Glad they were open early.  Clean and orderly store.               Recommend them

I needed someone that could open a safe for me. Cory was able to get out to us the same day. Called when he was on the way too. Quoted us a price and thats what we paid. Very happy with them and would us them again and recommend them as well. Thank you Cory.

Tim answered my service request right away.  He came out the early the next morning and reset my front door lock to fit my existing key that unlocks all the other locks in my home.  He was very courteous and professional.  The problem was solved in record time and the amount he quoted - very reasonable - was the amount he charged.  Highly recomend this company and will definetly use Lockology again when the need arises.  Thanks Tim!!!

Called and spoke to Tim there in-house "Hoppe" locks expert and explained that i had a broken lock mechanism on the bedroom door and a loose handle on the kitchen door" with exactly the same hardware. I emailed "pictures and video" to Tim he then replied to my email with a Hoppe form to fill in which i did and returned and then he said that i needed two internal gear replacement parts to fix the issues. After doing a little more research on the web i found that i could remove the lock tumbler with one screw and that one piece could be replaced for $94.00. Tim billed me for 2 complete internal locking mechanisins  at $126.49 a piece
20 stainless chip board screws $6.40
A $10 dollar charge for a "signature" and $40 for shipping and handling,
$309.38
I called back spoke to Tim re the incorrect diagnosis on the bedroom door and asked about sending one of the incorrect pieces back and was told he would not switch out the incorrect piece for the lock that i actually needed which came out to be $4 less than the wrong part he sent me and i payed for and that i would need to pay a 30% restocking fee on the returned part as they don't stock anything from Hoppe and place all orders directly.
So after sending pictures and video and still receiving an incorrect part as the customer im pretty much told to go pound sand its your problem, about as shitty service as you can get one this one.

First time in my whole life I have ever locked my keys in my truck. Happened right as I got to work and Call Orange came right out within 40 minutes! Kind of scary how quickly they were able to unlock my car!  Very professional. Promptness is huge in my book. I really appreciated them getting here so quickly to help me. Would recommend again!

Poor customer service, don't use this place they are rude and not helpful. They need to learn how to treat people

These people are HUG scammers. DO not call them. They re-keyed 3 locks in my Gilbert office and charged me $534.00 I had asked them how much and they told me that they couldn't give me a price until they saw the locks. The guy was here for 1.5 hours and went into the bathroom 3 times for 10 minutes each time. Then he hung out in the back seat of his car for another 45 minutes. I came into work the next day and not one lock worked with my new keys! We called and left 3 messages and not one time did they return my call for a resolution. AVOID this company. We feared for our safety after disputing their bill and ended up buying 3 new locks for $150.00 bucks. They lied in their dispute about what service they provided.  You will regret calling this company - we do!

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