Description

Hicks Safes & Locks Inc. has been the leading provider in commercial and residential security for the Phoenix, AZ, metropolitan area since 1967. With over 47 years in the professional security and locksmith business, you can rest easy knowing your items are safe and secure with the products we offer and stay satisfied with the exceptional customer service we provide. Whether you need a duplicate key made for your existing lock or you need to replace all of the locks in your home, our certified team is available to assist you for any sized task.With Hicks Safes & Locks Inc., customers will benefit from:--Full service locksmith--Wide selection of new, reconditioned and custom-made safes--Vault door sales and repair services--A professional, certified and experienced team of installers--Free local delivery--24-hour emergency serviceWe are your one-stop source for the highest quality in protective safes. With over 100 new and reconditioned safes in our showroom, we guarantee to find a saf

HISTORY

Established in 1967.
Hicks Safes & Locks Inc. has been the leading provider in commercial and residential security for the Phoenix, AZ, metropolitan area since 1967. With over 47 years in the professional security and locksmith business, you can rest easy knowing your items are safe and secure with the products we offer and stay satisfied with the exceptional customer service we provide. Whether you need a duplicate key made for your existing lock or you need to replace all of the locks in your home, our certified team is available to assist you for any sized task.With Hicks Safes & Locks Inc., customers will benefit from:--Full service locksmith--Wide selection of new, reconditioned and custom-made safes--Vault door sales and repair services--A professional, certified and experienced team of installers--Free local delivery--24-hour emergency serviceWe are your one-stop source for the highest quality in protective safes. With over 100 new and reconditioned safes in our showroom, we guarantee to find a saf

Reviews

Russell M.

12/12/2014 12:00:00 SA

I was recommended to this locksmith by another Yelp business. I came here to get a key for a lock that needed to be replaced. The locksmith made me a key for $10 after I have thrown away the original key. This store has an abundant assortment of floor safes. This Locksmith has been in business for a very long time and obviously knows what he is doing. This is the kind of business people should know about because it's in a crappy area of town.

Jessica M.

05/02/2022 12:00:00 SA

Poor customer service, don't use this place they are rude and not helpful. They need to learn how to treat people

Samantha T.

12/30/2015

I needed to replace a key for my apartment, so I handed the guy my key and said "I need one just like this" to which he responded "I have one that shape but without the holes" so I told him that was fine and he made the key. I give my card to his daughter and then he hands me the key that has a big stamp on it with the name of the shop and its phone number. As I'm asking if there are any keys that don't have the name because it has to look like I got them at the same place she runs my card. Which wouldn't be a problem except they didn't have any I could use! And she was rude to while I was trying to explain that I couldn't use it with Hicks engraved one it... She said well all we can do it cover it with tape. Really? Tape is the solution? How about giving me my money back because I can't use the key and I specifically said they had to look the same? Ugh

Cynthia S.

4/21/2016

I needed keys made for our company so I sent one of our drivers in with my company credit card. He was wearing a company shirt that also matched the card and driving a company vehicle with the logo on it too. They were extremely rude to him AFTER they made the keys and said they would not take a company credit card unless that the person whose name was on the card was there. That's me. If I had time to run errands like make keys I wouldn't have sent an employee. I called them after he returned and once again they were very rude. I understand you can't always say "yes" to a customer but there is no need to act like you enjoy making things a little harder for them. I sent my guy back with $15 in cash to cover the keys and will NEVER use or recommend them. I can be told no - just don't celebrate it.

Jen W.

10/06/2015 12:00:00 SA

This is a great company. I called and spoke to Seth, the owner, and told him that our safe wasn't opening properly. Rather than charging me to send somebody out, he asked if we had changed the batteries on our safe. Sure enough, that was the cause of the problem and it was so refreshing to talk to an honest person!

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Hicks Safe & Locks